Open project in Encore CS3 takes much to long

After upgrading from Encore 2.0 to CS3 opening a HD-project takes about 10 minutes! How can that be? I don't work with huge projects but normal projects with about 10 mpeg files and 3 menus.
My system:
CPU Intel Core Duo 6600
2 GB RAM
2x 500 GB HD drives
Is that normal or what could be the problem.
With the older versions of encore, I had no problems...
Thanks for help,
Phil

PE9 doesn't seem to allow using removable media to store clips or project files, so that's not an option I can consider as an alternative.
In the case of a networked (academic environment in your case), it is not a limitation of PrE 9, but of the setup of the computers.
Networks, of various configurations, can be a real challenge, in, and of themselves.
I migrate Projects in PrE 4, with externals, just as I do with PrE 11 (do not have PrE 9), with no issues. The trick is to set the external to the same Drive Letter, in the OS of each computer, so that it is seen as, say X:\ in each machine's OS. Works like a charm. However, you likely do not have full Administrator permissions/privileges on the computer, so no ability to set up Drive Letters, etc..
Good luck, and happy (albeit slow) editing.
Hunt

Similar Messages

I am having trouble opening projects in Encore CS3. "project folder cannot be found"

Encore will not open my project files. I get the message "project folder cannot be found". Unlike Premiere Pro however it does not ask where they are.

Did you change the name on assets only? Or did you change the name of files/folders that were in the main En project folder? If the latter, then I think you're hosed. If the former, then En should ask you where they are when you open the project.
Try putting the top-level En project folder in the same parent folder as the En project file. If you can remember what the original parent folder was called, use the same parent folder. Leave everything else as is. Launch En from the Start Menu and choose the Open Project option from the Welcome screen. Navigate to where the En project file is and select that. Open the project.
What happens?

Opening Encore 1.x projects in Encore CS3

Does anyone have a plug-in, tool, workaround, or app that can convert older Encore DVD 1.x projects into something that can be opened by Encore CS3? My company kind of waited 4 years despite my advice to upgrade our video editing suite, and we've thus made the jump from Encore 1.0 to CS3. None of my old projects will open unfortunately, and I'd like to update them to use some of the improved features.
I suppose I could re-install 1.0.1 as a compromise, but I'm afraid it may interfere with the CS3 software already installed...anyone know if the two can co-exist nicely together?
Thanks in advance!
Pete

Easiest step is what John suggests.
I'm not surprised that an Encore 1.5 project won't open in EN 5.1. But it is interesting to speculate as to why.
For one thing, the pars changed at CS4. I wouldn't expect that to crash EN, but who knows.
You can experiment by creating a new EN CS5.1 project, importing the menus from the old project folders, then import as timeline the old transcoded assets. If that works, then work on navigation.
Starting over is not that bad if your navigation is not complex.

Internal Software error PGC for encore CS3 !!! solved !!!

Almost everybody here knows the next error:
PGC "timeline name" has an error at xx:xx:xx:xy internal software error : %0, line timeline name - PGCINFO: name= timeline name, ref=BPGC, time=xx:xx:xx:xy
Where the y in time stands for the length of the timeline minus 2 frames. The BPGC error can also be FPGC or DPGC dependant on how many menu's there are in the project.
It kept me awake for weeks and after reading this forum several times and comparing encore CS3 with encore 2.0 filenames I found the solution.
This Error is a bug in encore witch has nothing to do with blank filename spots and sonic coding or codecs or planning your workflow with a pencil but pure with the combination Adobe Premiere Pro CS3 and Encore CS3.
This is what generates the problem:
In Adobe Premiere Pro CS3 you build project with video, sound and chapters. Then you export the project via the Media Encoder not Multplexed.
Premiere CS3 then creates the following files:
filename.M2V (video file mpg)
filename.AC3 (audio file ac3)
filename.M2V.XMPSES (an adobe file with preview info and chapter pointers)
filname.XMP (??)
It is the .M2V.XMPSES file witch creates the PGC error. If you use the MULTIPLEX DVD option then ADOBE will not create the .M2V.XMPSES file so there will not be an error. This trick mentioned by ADOBE and many others is just to go around the bug instead of solving it. Also with multiplex you have just one sound track. I use two sound tracks like 5.1 and a 2.0 track witch you can choose in a menu.
Some people say it is the blank spots. Also not true. They have probably just erased the blank spots of the M2V file and forgot the .M2V.XMPSES file.
When you just delete the .M2V.XMPSES file and then open the M2V and AC3 file in Encore as a new asset, make a timeline and menu's and the project will built and burn. Only if you delete this .M2V.XMPSES file Encore takes a longer time to import the M2V file and will be without the chapter points.
Almost everything else will work like menu with sound and even a movie background (use M2V files). Only the motion buttons in a menu still wont work unless you use a black background !?!. Haven't figured this out yet. Only solution for this is use Encore 2.0. In this older version also the motion buttons will work without error's (everything else also so why buy CS3??)
Here is what you must do create a DVD without errors:
-Create a project in Premiere Pro, even with chapters.
-Write down all chapter points (minutes:seconds:frames)
-Create two new unique maps in explorer for example D:DVD1 and D:DVD2
-Export in Premiere with Media Encoder without the Multiplex:DVD but with NON to the D:DVD1 map
-Copy from D:DVD1 only the M2V and AC3 files to D:DVD2
-Start up Encore DVD CS3 or 2.0
-Create a new unique project in Encore for example "DVD" and save this in the map D:DVD2\
-Then use Save-as (under file) and pinpoint to D:DVD2\dvd to be sure that all Encore's files are placed in this folder.
-Select M2V file and make new timeline.
-Make chapter points (you wrote down the points, did you?)
-Create menu's, even with sound (AC3) and movie background (M2V)
-Then render project if you have used a video for menu background
-Finally Built and burnnnnnn!!
-If you like to use motion buttons in a menu then use Encore 2.0
I have double checked my work flow and it really works. I have built a project and burned with success Then I deleted the timeline and the M2V file. Copied the .M2V.XMPSES file in the used folder. Re loaded the M2V file in encore (this time much faster! and with chapter points). Tried to built and burn and back was the error. Also this happened in in Encore 2.0!!
Hope that this will solve the PGC error once and for all !!!
Marcel W
system:
acer aspire AMD 64 3800+
2 GB
250 GB hard drive for system
750 GB hard drive for movie
software Adobe Encore 3.0.1.008, Premiere PRO 3.2.0, Photoshop CS3 10.0, All upgraded
NERO 7
No Internet

> Where the y in time stands for the length of the timeline minus 2 frames.
This can actually vary, and so far at least, I don't think we've seen a pattern as to type of pgc error based on how many frames from the end it reports.
> The BPGC error can also be FPGC or DPGC dependant on how many menu's there are in the project.
Number of menus is not relevant; the iteration of the first letter is more related to subsequent occurrences of the error. In my current tests it did not always update; they may have been too similar.
> This is what generates the problem...
Well, the problem does not occur every time you do what you describe, any more than it occurs every time spaces are left in the file names. What you have is, as some other suggestions, a workaround. Thats not bad, and I wonder if you are onto something as to what is contributing to the problem.
So, on to the interesting part whether the xmpses file, or at least what Encore is doing with it, is contributing something. I took an old test project that throws the PGC error and did some experiments.
Background. I am a user who does get the pgc errors regularly, but not always. Creative Suite Production Premium, with PPro CS3 3.2.0 (374) and Encore 3.0.1.008. Pentium 4 2.8GHz 2G RAM, XP SP3, Multiple drives, Nvidia GEforce4 MX440 i.e. an older system. I have lots of stuff loaded and running, including virus protection and firewall, so there are any number of potential conflicts. But I get no crashes, and only one problem other than the pgc. (PPro and Encore monitor windows do this diagonal thing I suspect the display card, but the drivers are up to date. Maxing and then back to fit fixes it.)
If you want to attempt to replicate my studies, here is a link to my problem clip and the first Encore project I describe.
http://www.videoandcomputer.com/test/pgc_test.htm
This project involves a very short AVI export from PPro CS3 - just over 8 seconds - called pgcbad_clip1.avi. Just to answer any question, the source is dv camera capture, and the source and avi export I use are dv avi type 2. There were no effects added on the timeline.
Test 1: Create a project in Encore CS3. Use the sunset menu and delete all the buttons except "play all." Import the avi as a timeline. Set the timeline end action as "return to last menu" and set the button link to the timeline. Auto transcode. (Project settings are 8mbps max and a3c.) Check project shows okay; there is never a problem with that. Build to a DVD folder in a new folder. This project throws the pgc error.
Test 2: Now create a new Encore project in a new folder. Use the same process, except import as timeline the m2v and a3c files from the first run. (I.e. if the clip is pgcbad_clip1.avi, in the test1 project folders, there is a folder called pgcbad_clip1.avi that has 6 files.) Note that in the folder they are imported from is an xmpses file from the first project's encore transcode. The build again fails with the pgc error - same frame, etc, but I really think the frame number doesn't matter.
Test 3: Now create another new Encore project in a new folder. Use same process, but before importing the m2v and a3c as timeline, delete the xmpses file. Drumroll...... Build succeeds!
Go figure.
This is not the repeatable bug option weve been looking for, but based on a clip that always fails, it does demonstrate the odd event of deleting the xmpses file as a workaround. I wonder if that will give adobe something to work with.
Can anyone else get my clip to work/not work in a straight project?
Test 4: Just to answer the question since the avi file fails here, will the elemental option succeed? I exported elemental m2v and wav from PPro, used the same project process, and transcoded the wav. That build also works! I have seen this work both ways. I have had projects where the elemental failed, and an avi export worked. I do believe the elemental options work more consistently. But my project that I completed yesterday used all avi exports, animated buttons in the submenu, - no pgc error.

PGC error when burning in Encore CS3 ... help

I've looked and can not find any one else with exactly this problem. I recently upgraded to Adobe Creative Suite 3 and can not get a DVD to burn. The project checks fine, the files transcode without difficulty but during the burning process, I very quickly get a PGC "file name" error.
I have a Sony Pentium 4, 2 GHz, with 1.21 G of RAM, and plenty (30 G) free on my hard drive. I have a 16X Memorex DVD burner which is probably 6 months old, but up until now has worked great. I've tried several different brands of DVD-R media and same problem.
I'd describe myself as an advanced amateur at video making. I taught myself on Nova's Video Explosion and burned 100's of dvd's on the Sonic's My DVD program over the past 5 years. Actually that system worked well, but I'd outgrown it. I downloaded Encore 2.0 free 30 day trial and loved it. I'd import (uncompressed) avi files that I'd created in other programs (mostly Video Explosion, but also Movie Shaker, and Windows Movie Maker), create menus in PS CS2 and my DVD's burned quickly and without errors at all. When my 30 days expired, I found they no longer offered 2.0 and I decided to spend the big bucks at got Creative Suite 3 really solely for Encore.
I've now spent 3 days trying all kinds of different things, many different files from different sources and I always get the same error message of "PGC "file name" has an error at "time" internal software error %0, line "file name:, time 00:"time", ref= BPGC.
I did read some messages on here about uncompressed avi vs. compressed avi. I did find that I was using uncompressed avi, but when I used Adobe premiere and rendered as MPEG 2 ( I believe), I got the same error. The only success (?) I had was when I rendered a file as a .MOV. It did burn without the dreaded error message, but the quality was extremely poor and jumpy.
Any ideas? I've got a project due in a couple of days and at present I've got files that I can't get to DVD...

So, finally I've found the source of the problem and a workaround!
First the source:
when Encore has to transcode a video it must corrupt the file, because it's the transcoded file that causes the problem, I tried this by importing a transcoded file into Encore 1.5 there it came with the same error.
Now the workaround, ok maybe it isn't quite a workaround but it's a way to go:
What I did was: I built my project new in Encore 1.5, because Encore 2.0 has a problem importing the videos by me, but if you would just import the videos in 1.5 and let 1.5 transcode them so that all of them would fit on a DVD you should be able to import the transcoded files in CS3 and it should work, no guarantee.
Other possibility: try opening your project in encore 2.0 and re import your videos there and let 2.0 do all of the transcoding, that might work too!
But for certain: don't let encore CS3 do all the transcoding!
I'm working with PAL files I don't know if it will be the same by NTSC, but it's worth a try!
If anybody feels like reproducing the bug, here is the way to do it:
Make a project in Encore CS3 and import Videos encoded by premiere as MPG2-DVD (I think: .m2v .wav) and set the transcoding options to automatic, encore should have to transcode the files. Then let encore make the DVD, at some point you should get that nice PGC error!

Chapter markers don't work- Encore CS3

]I am working on a 1280 x 720 Blu-ray NTSC project, in Encore CS3, version 3.0.2.007 on a Mac Pro 2 x 2.66 GHz Dual-Core Intel Xeon, 3 GB of RAM and running OS X 10.5.3. I am new to Encore, came from DVDSP.
]Basically I have one menu and 3 timelines that use chapters. I successfully placed the chapter markers where I wanted them, however when I preview the disc and I click on the chapter next button, the video jumps to that chapter for a frame and then returns to where it was playing before I clicked on the chapter next button. On the display, it says I am at the next chapter, when visually I am not. Works the same going backwards.
]When I preview the timeline in the Monitor, the chapter advance button only works if I double-click on it. Otherwise I have the same problem.
]None of the chapters have stops and there are no overrides or anything disabled.
]The video assets are .mov files, they have yet to be encoded.
Has anyone else encountered this problem? Any thoughts would be helpful.

I'm having a similar problem... I exported Blu-ray h.264 with many Encore chapter points, but the chapters didn't carry through to Encore. Now I find myself having to manually copy and paste the chapter time codes from Premiere CS3 to my Encore CS3 timeline, made more complicated by the fact that my pathetic little quad core with only 4GB RAM can barely run Encore, much less Encore plus Premiere at the same time so I can copy/paste chapter timecodes between the two apps.. :(

Encore CS3 : "Error: File exists"... veeeeery clear !

I have updated a project in Encore CS3 : cleared old timelines, replaced by updated ones. Remade all links. Checked project before starting the encoding. While I have been able to do about 5 or 6 versions of this DVD with similar updates, this time, while "building Morion Menus" proceed (Rendering Title menu), at about 80% of the progress bar, it stops and tell me an error box : "File Exists" with the only option to okay ot and stop everything !
Very clear message (as usual with Adobe...) ! I have over 100,000 "files" *existing* on my PC !!!....
Anyone have a clue of what I'v done wrong and what I should correct ?
(Sorry for the frustrated tone here...)
Thanks,
Rob

The only error message that I've ever gotten in Encore was the one above. It was the fourth DVD in a 6 disc set, and I was using a "template" that I had made with only a few Assets (Menus, and common Audio & Video files), plus folder/bin structure. I probably got lazy and did the non-recommended Asset-replacement method, but will never know for sure. While I waited for a response on the forum, I just started over with the virtually empty "template," Imported the Assets, made NO changes to the Assets and everything burned fine. I had probably violated the "cardinal rule of Asset-replacement, without realizing it.
Neil's was is definitely the best.
Good luck,
Hunt

Encore CS3 - Multi-Core Processor Support?

Does Encore CS3 take advantage of multi-core processors (like the Intel Q6600)? When transcoding a video file I noticed only one CPU is at 80% and the total CPU usage in < 40%
I tired searching on "multi-core", "multicore", "multithread", "Q6600", "Quad Core", etc...

>Yes, that is totally ridiculous, we have the year 2008 now and Adobe is still not able to produce stable software that runs stable on multi-core or on 64-bit.
There are very, very few apps running in 64 bit at all right now, and XP Pro SP2 is still far stabler than the awful Vista is.
Apple do not even
i have
a 64-bit operating system at all, so please tell me what it is you're jumping ship to?
Scenarist is 32 bit.
64 bit will make very little difference at all, with the sole exception of being able to install (but not necessarily use) scads of RAM.
Multi-Core support would be nice, but with a Sonic Authorcore, that also isn't looking very likely either.
> I hope they are really ashamed of that.
If this remains to be the case we will have to hop of from adobe productline, because already now its hard to find any 32-bit windows in our office.
More fool the office then. In media production, the cardinal rule for working, stable systems is
1 - Do your due diligence & research what you need fore your platform.
2 - Run separate systems that are designed for the task in hand - you should not really be running Internet & office applications on an authoring system.
>And its really anoying sitting on a quad core and wait for transcodings for hours just because 3 cores sit there and watch one working...
I agree multicore could be useful.

Encore CS3 cannot open CS2 project: folder cannot be found

I created a project in Encore CS2 under Win XP, and when I try to open it in CS3 under Vista, I get an error of
Cannot open project; The folder for this project cannot be found.
Disregarding the fact that I haven't changed, moved or deleted any subfolders or files and the drive has the same letter and label as before, why the heck doesn't Encore at least give me the opportunity to direct it to the correct folder? I can do this easily in almost all other applications, like InDesign or Dreamweaver. Shouldn't this error have come up in the first few days of beta testing? (Uh, it
was beta tested.....right?)
I tried looking in the ProjectPrefs and ProjectWorkspace xml files, but they don't have any folder info. Searches in the knowledge base, forums and newsgroups have turned up nothing. It seems my only choice here is to recreate the fracking project from scratch!

>(Uh, it was beta tested.....right?)
No. It wasn't. The Encore team is so good at coding and spell-checking that the Product Manager and the Director of the Production Studio project both felt that beta testing was not necessary this time around.
It's really pretty impressive that so few bugs have turned up in real-world use considering that both internal and external beta testing was shelved for this release. The additional resources that would have been used to test the app were sent to the Photoshop team to ensure that the CS3 release of PS was flawless.

How to Open PPro CS4 project in PPro CS3?

I have to make hundreds of individual avis from a Ppro CS4 project. In CS4 the Media Encoder has to open up for each one and then I must wait til it loads the clip and then I can keep them in queue and do many at once but it takes forever. Is there any way to open this project in CS3 so I can simply export movie files one after the other (without that horrible media encoder)?

Unfortunately, there is almost zero backward compatibility. I did find that Encore CS3 Projects could be Opened, with few issues, in my EncoreDVD 2.0, but that was surprising, and not of help to you.
Now, one can use a bit of a workaround, if such is required. One can edit loosely in CS4 (remember, you will want Handles), or edit very tightly with all Transitions, knowing that those will not be changed in CS3. When done, Export (for SD Projects, either the DV-AVI Type II, or Lagarith would be good), and then Import that into CS3.
Also, an EDL might be useful. There is another option, similar to EDL, that starts with an A, but my mind has gone blank. Others will be quick to offer that, and tell you if it would be useful in your case - sorry.
Good luck,
Hunt

Mac Encore CS3: 'Check A Project' Issue

Hi,
Has anyone else encountered this with the Mac-Intel version of Encore CS3?
When 'building' and 'checking' an Encore CS3 project for problems, double clicking on a problem in the "Check a project" window 'opens' the item in the 'Properties Pane' but doesn't enable fixing in the'Properties Pane'as specified in the user guide?
For reference - Encore CS3 User Guide > Page 172 > "Check a project" > "A. Check the problems you want to identify" > "B. Double-click to open and fix a problem item" ("double-click" operation doesn't work properly)
It works just as specified on both Windows versions of Encore DVD 2.0 and Encore CS3!
Thanks,
Iain.

Andy,
I'm assuming that you're running an IMAC version 10.5.8 with a 2 GHz Intel core 2 Duo.
Apple just did a major release for the IMAC. I bought mine a year ago and pefromed the update.
THIS UPDATE WILL HAVE SOME WEIRD EFFECTS your files, especially adobe files.
It may not open them corectly or the new search algorithm has address header infomation to your files
which Adobe is not addressing. If this is what is happening to you, then try the following.
Perform a simple test.
1) Create a brand new project. Menu, video, audio, timeline. Same it.
2) Reboot your computer. Open the project. If it opens then you won't have the problem for all future project.
If you cannot open an old project, then it in order to retrive it, this may work.
Use the time machine feature on your imac (hopefully you enabled it). If not this won't work.
1) Set the time machine back to the last time you used a encore file, see if you can open it.
2) IF YOU CAN, copy the PROJECT file off to a thumbnail drive. Remove the thumbnail drive frmo the computer.
3) Set the time machine back to the present.
4) Insert the thumbnail drive back into the computer. open the project from the thumbnail
5) If you are to open it, resave the project onto your computer's hard drive.
Let me know if that works.
Good luck

Open Project in PE9 takes a long time

Does anyone know why PE9 project files can take 10-15 minutes to load?
I have a 4 minute video I'm half way through editing. Every time i open my project it quickly shows 100% on the open project progress bar, but this can take 10-15 minutes to disappear and let me get to my files.
Any ideas?

PE9 doesn't seem to allow using removable media to store clips or project files, so that's not an option I can consider as an alternative.
In the case of a networked (academic environment in your case), it is not a limitation of PrE 9, but of the setup of the computers.
Networks, of various configurations, can be a real challenge, in, and of themselves.
I migrate Projects in PrE 4, with externals, just as I do with PrE 11 (do not have PrE 9), with no issues. The trick is to set the external to the same Drive Letter, in the OS of each computer, so that it is seen as, say X:\ in each machine's OS. Works like a charm. However, you likely do not have full Administrator permissions/privileges on the computer, so no ability to set up Drive Letters, etc..
Good luck, and happy (albeit slow) editing.
Hunt

Encore CS3 crash when i click Build (SWF, BluRay, DVD Burn/Image/Folder) or Check project

So I'm finally done with my DVD. Now i want this burned to a dvd or make an image file. Each time i hit BUILD or START (Check proj) the program quits and I'm left with the normal OS X message: The application Adobe Encore quit unexpectedly >> Ignore - Report... - Relaunch
My DVD is not that fancy but i got a menu with 3 buttons made in PS with a pointer highlight and a animating background made in After Effects (using dynamic link) with some music. All of the buttons link to After effects comps with dynamic link. All of the after effects compositions are transcoded and works within the DVD preview (except the DVD menu background wont play, and i got a feeling it will play when i export an image or DVD). And all the After Effects comps links back 2 the menu when done. So there should be no error in the project flowchart.
My flowchart: http://www3.sqr.no/index.php/get/64a267e640fddd15128d082abb72e3d92a3aedf680aabe20995beb7e e10ae32f
(small jpg file)
So i hit build and Encore quits, shut down, finada (Every time!). No matter what out put settings i use. I've exported DVD's from encore before on this computer without problems.
---I got this error report---
Process: Adobe Encore [11321]
Path: /Applications/Adobe Encore CS3/Adobe Encore CS3.app/Contents/MacOS/Adobe Encore
Identifier: com.adobe.Encore
Version: ??? (3.0.2)
Code Type: X86 (Native)
Parent Process: launchd [188]
Date/Time: 2008-08-05 18:36:00.739 +0100
OS Version: Mac OS X 10.5.4 (9E17)
Report Version: 6
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0
Here is the rest of the error report: (rtf document)
http://www3.sqr.no/index.php/get/a4568b7ade16f18d2acf09891b81b0bc7c0e4936287eebf2a509470d4 c7098fb
Don't know if this any help but hope anybody got some ideas. I've been trying to look for a solution on the forums, but without any luck.
By the way, I'm using a Mac Pro v3,1 (early 2008) with 2 x 2,8ghz quads, 10GB memory, NVIDIA GeForce 8800 GT (512mb) and plenty of disk space.

Hey, i think if there could be any of the possibilities you talk about, it might have been a naming error. All files i created had the same name in the new project as in the old one. But i used 1 asset arrow that i copy pasted from a library button "Red facets button" and shift pasted on my own buttons as highlight (paste sub picture). In the first project i did not do this as a straight forward thing, a lot of deleting and adding because i had never done it before and there might have happened something with the naming of the arrow i pasted. I used the same arrow in the second project but without messing with delete, paste all the time. But some how there is no problems now, just something wrong with the last project file =S
Not so important:
I also noticed while building the new project i once got an "General error", not sure why but happened after a random crash. And 2 get rid of it i had to delete the menu and make it again (i could not edit anything in the menu without getting the error). I rebuild the menu and had another crash when exiting the program, because i thought my computer needs to boot after 2 days online. When i reopened the project i got "General error" in the menu again, but after some clicking it didn't show up (random). Finally i got my project setup and everything works, i did the copy past as sub picture as a straight forward thing.

CS2 Doc Converted to CS3 takes 2+ Minutes to Open Every Time

We are in the process of switching 34 users from ID CS2 to ID CS3 and are having file conversion nightmares. They need to re-use their old CS2 ad layouts but many users are complaining that the conversion to CS3 takes several minutes. In our test period we had noted that but once the doc was converted the subsequent file opening time in CS3 was greatly reduced. But it now appears that when some users are opening the converted and saved docs they are still experiencing the same file opening delays as when the docs were being converted from CS2. Then a different user will open the same doc and it will open immediately. We have tried to find a common setup or preference or plug-in issue that might be a problem, but so far have struck out. 6 users have brand new MacPros running Leopard 10.5.2 with all Adobe CS3 patches installed. This group uses identically configured everything and they still have inconsistent file opening behavior! Some open instantly and others take 2-5 minutes for the same file. We have noted similar inconsistency amongst our users who still have GS PowerMacs running Tiger 10.4.11. Their CS3 is patched and fully updated. Now I would expect there to be inconsistencies between the Tiger and Leopard G5 and Intel groups, but we see the same thing with the same file taking different amounts of time to open after having been converted and saved and then opened again with the same-configuration users, no matter what they are using.
We use a Xinet file and print server and all users are supposed to work on files off the server so the working file stays up to date, but for testing we have been having them download the same files to their desktops and opening them. One of my test Macs is an Intel Mac running Tiger 10.4.11 and Adobe CS3 all updated and I use the same 3rd party plug-ins as everyone else. We only use two sets of 3rd party plug-ins - the Xinet WebNative and FullPress plug-ins and Extensis Suitcase X1 client Auto-Activation plug-in getting fonts from a Suitcase server.
We don't have the problem if documents are created from scratch in CS3. Unfortunately, it will take a very long time to get to where we would never be using any of our old CS2-created files, so we need to figure out a workable solution. It is mainly a question of time, which is something you never have enough of before your press deadline and the users are balking at the amount of production time they are losing waiting for files to open. They have a tendency to force-quit InDesign before it can finish opening and then they have to deal with all the file recovery dialogues the next time. They are getting very frustrated.
Has anyone run into this behavior or come up with a solution? If so I'd love to hear from you!
Thanks, Laura K.

Hi Kevin,
I did some more trial and error testing since I posted my original message. This is what seems to be working:
You can leave the Suitcase Auto Activation plug-in there, but if you go into its preferences make sure the box for "Activate fonts in embedded objects" is not checked.
That made all the difference - so far. I need to try this on a couple more of my troubled Macs before I will declare victory!
In the Suitcase Client prefs you should also turn off Suitcase's auto activation and let the application plug-in handle that. I read that somewhere else a couple days ago, maybe it was the Extensis forums? Can't remember. But that's how I have mine set on my test Macs. (one MacPro running Tiger and a MacBook Pro running Leopard)
Hope that helps!
Laura K.

HDV CS3 Project to SD Encore CS3

I have a HDV sequence I've edited in PPro CS3. I want to export the sequence to Encore CS3 in standard definition.
What is the best way to accomplish this?
Option 1: Export the HDV sequence from PPro to an uncompressed DV AVI in Widescreen format at 720 x 480 (1.2). Import that AVI into Encore and let it compress the video to MPEG-2 format. I've read about some people using this workflow - however I'm not sure if I need to de-interlace my footage. I chose to use the lower field first since I'm going to DV AVI format. Should I de-interlace if I use this option? Also I noticed some small black bars on either side of my video when I go with this option - is there a work around for that?
Option 2: Expor the HDV sequence from PPro to MPEG-2 DVD format. Will my video look better if I export right to MPEG-2 DVD format from PPro's HDV timeline?
I have researched forums on this question however I'm unable to find a definitive answer on this subject.
Thanks
Foochuck

Most people would find neither of your options acceptable. The absolute best method is to use Dan Isaacs' hd2sd script with AviSynth. Just search this forum and you will find a wealth of information. There is also a great tutorial on dv2film that will show you how to install the tools. Also see http://invertedhorn.axspace.com/hdv2dvd_basic.html for much of the same info.

Open project in Encore CS3 takes much to long

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