Open sales orders value not updating currectly in sales value of CM

Hi SAP experts,
I have an issue some of customers credit exposure value showing worng value.We are using static credit limit check.
customers credit limit RM20000,
open sales order valueRM6,073.77
open delivery=0
open billing =0
open items(recievables)=3,464.39
Credit exposure =9,538.16.
But i have checked in VA05 its showing 13,001.10 value, i have checked all areas didnt get any solution.
I have run the reports RVKRED09 and RVKRED77 , RVKRED88 also no updates in the credit management.
is there any other areas i need to check, advise me.
Regards,
Nooka

The only thing you really need to check is RVKRED88.
It is not the correct procedure to compare the open sales order value with the sum net value of VA05.
In VA05 open documents are displayed indifferent whether they are already part-delivered or not. That's why the open values from the VA05 are not directly comparable with the values in RVKRED77.
As described in OSS note 716141; reports RVKRED88/77 shows the correct value which should be in your system.
If you need to know more let me know.
Thanks,
Gerard

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