Open to the first page in a document

Adobe Acrobat, reader and creator, both default to open a multiple page document, showing the page that was highlighted at the time that the document was saved. As a result, the next document viewer will see a page somewhere in the middle of the document when first opening that document. If that next viewer is not aware of where this page is in relation to the rest of the document he will not scroll up to the top to view the document from the first page. We have this happening on a regular basis with users who are not aware of the page thumbnails view option. Is there a way to set Acrobat (reader and creator) to default to always open to the first page in a document regardless of what page it was on at time the document was saved?

For Acrobat X I went to Tools - Pages - and the delete choice was grayed out.  I thought I could get the same result by using the Print to Adobe PDF command.  From any other application I can print to Adobe PDF, just not in Acrobat.  Does Acrobat X not let you do this, or is it just on mine?  And if it is only on mine, what do I do to fix it?  By the way, I am able to delete pages from other documents, just not the particular document I am currently working with.
Any other suggestions anyone?

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