Opened Bad Email on Outlook possibly virus

Hi,
I was caught off guard and opened an email in my Outlook Web app (URGENT password will be reset in 3 days click on link)....and I clicked on the LINK.  Nothing happened when I clicked it came up 404, but then in my infinite wisdom I thought I'd reply and let them know the link did not work...I notified my IT department for my PC at work, because I did it twice...once on my Macy at home, then again when I made it into the office. I have a ticket in with them...and apparently I'm not the only one who received the email in the organization,  but now I'm worried about my MAC. Is there anything I should do or look for?
Thanks
C.

Your Mac cannot currently be infected with anything simply by clicking on a link. You're fine.

Similar Messages

  • When i open my emails with outlook first and then with my ipad 4, the ipad does not show me that i have new mail despite that it actually downloads them. iphone 3g and 4s used to do that. any suggestions please?

    when i open my emails with outlook first and then with my ipad 4, the ipad does not show me that i have new mail despite that it actually downloads them. iphone 3g and 4s used to show them as new emails. any suggestions?

    1. Open iTunes.
    2. Click the View option in the iTunes menu.
    3. Select the Show Sidebar option.
    Connect your phone, select it in the Sidebar...the various tabs will now show as before.

  • Firefox v22 can't open any emails in Outlook, Internet Explorer works, problem started july 19, 2013

    Firefox v22 since July 19 cannot open emails or look in folders in MS outlook. Internet Explorer works ok. I reinstalled v22 of firefox but no change

    Hello,
    '''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
    ''(If you're not using it, switch to the Default theme.)''
    * You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
    * Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
    ''Once you get the pop-up, just select "'Start in Safe Mode"''
    '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
    ''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
    ''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
    Thank you.

  • Can't open my email -microsoft outlook

    I bought this computer from a friend last week and had my email set up, but I did something wrong and now when I try to open microsoft outlook a small screen comes up that shows a X cannot open microsoft outlook

    >> I do not think Microsoft uses Microsoft Outlook any more
    Sorry, they still sell Outlook. Probably you are talking about Outlook Express
    For the OP, do you have lisence for it ? Which version of Outlook are you using  (2003, 2007 or 2010) ? What is you setup (You can remove this and let Outlook try setup for you again).
    Regards,
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • Opening any email in outlook now produces a "file download" window asking if I want to open or save this html file. The file type is always a (different) Firefox document. How do I stop this?

    This happens every time an email is opened, regardless of whether there is a file attachment and regardless of whether Firefox is running.

    Deleted it, restarted it. tried it again. no change. repeated the whole cycle. no change. thinking about uninstalling and reinstalling, but that won't reallyk change the settings.

  • I have an IMac and opened an email that may have been infected with a virus. How do I check my IMac for a possible virus?

    I have an IMac and opened an email that may have been infected with a virus. How do I check my IMac for a possible virus? What does PPC mean?

    You would be better posting this in the Lion forum.
    https://discussions.apple.com/community/mac_os/mac_os_x_v10.7_lion?view=discussi ons
    It's possible you email contained a virus, but unlikely.  There haven't been any reports of email viruses effecting the mac. 
    My understanding is the Apple provides security updates for all malware including viruses.
    There have been reports of a --
    -- Phoney virus checking program
    -- flash malware.
    ppc -- Power PC.   An older computer processor used by Apple.  Last Mac shipped with PPC was in 2006.
    I've read about two virus checking programs for the mac. One is clamav.  The rest are either junk or malware.
    http://www.clamav.net/lang/en/
    Security update.
    http://support.apple.com/kb/HT1222

  • Outlook Add In - Hook into delete event without having to open the email.

    Is it possible to hook into the BeforeDelete command without having to open the email to fire the event. At present my code will hit the BeforeDelete event when the email is open and delete is selected, but it does not fire if deleting without opening
    the email.

    Below is the Property MailItem I have in a class called MailItemContainer:
    /// <summary>/// Gets or sets the Mail Item property/// </summary>public Outlook.MailItem MailItem
                get
                    returnthis.mailItem;
                set
                    if (this.mailItem != null)
                        try
                            ((Outlook.ItemEvents_10_Event)this.mailItem).Forward -= new Outlook.ItemEvents_10_ForwardEventHandler(this.MailItem_Reply);
                            ((Outlook.ItemEvents_10_Event)this.mailItem).Open -= new Outlook.ItemEvents_10_OpenEventHandler(this.MailItem_Open);
                            ((Outlook.ItemEvents_10_Event)this.mailItem).PropertyChange -= new Outlook.ItemEvents_10_PropertyChangeEventHandler(this.MailItem_PropertyChange);
                            ((Outlook.ItemEvents_10_Event)this.mailItem).Reply -= new Outlook.ItemEvents_10_ReplyEventHandler(this.MailItem_Reply);
                            ((Outlook.ItemEvents_10_Event)this.mailItem).ReplyAll -= new Outlook.ItemEvents_10_ReplyAllEventHandler(this.MailItem_Reply);
                            ((Outlook.ItemEvents_10_Event)this.mailItem).Send -= new Outlook.ItemEvents_10_SendEventHandler(this.MailItem_Send);
                            ((Outlook.ItemEvents_10_Event)this.mailItem).Unload -= new Outlook.ItemEvents_10_UnloadEventHandler(this.MailItem_Unload);
                            ((Outlook.ItemEvents_10_Event)this.mailItem).BeforeDelete -= new Outlook.ItemEvents_10_BeforeDeleteEventHandler(this.MailItem_Delete);
                        catch
                    if (value != null && !value.Equals(this.mailItem))
                        this.mailItem = value;                    
                        ((Outlook.ItemEvents_10_Event)this.mailItem).Close += new Outlook.ItemEvents_10_CloseEventHandler(this.MailItem_Close);
                        ((Outlook.ItemEvents_10_Event)this.mailItem).Forward += new Outlook.ItemEvents_10_ForwardEventHandler(this.MailItem_Reply);
                        ((Outlook.ItemEvents_10_Event)this.mailItem).Open += new Outlook.ItemEvents_10_OpenEventHandler(this.MailItem_Open);
                        ((Outlook.ItemEvents_10_Event)this.mailItem).PropertyChange += new Outlook.ItemEvents_10_PropertyChangeEventHandler(this.MailItem_PropertyChange);
                        ((Outlook.ItemEvents_10_Event)this.mailItem).Reply += new Outlook.ItemEvents_10_ReplyEventHandler(this.MailItem_Reply);
                        ((Outlook.ItemEvents_10_Event)this.mailItem).ReplyAll += new Outlook.ItemEvents_10_ReplyAllEventHandler(this.MailItem_Reply);
                        ((Outlook.ItemEvents_10_Event)this.mailItem).Send += new Outlook.ItemEvents_10_SendEventHandler(this.MailItem_Send);
                        ((Outlook.ItemEvents_10_Event)this.mailItem).Unload += new Outlook.ItemEvents_10_UnloadEventHandler(this.MailItem_Unload);
                        ((Outlook.ItemEvents_10_Event)this.mailItem).BeforeDelete += new Outlook.ItemEvents_10_BeforeDeleteEventHandler(this.MailItem_Delete);
            }I have an Outlook AddIn which code is below:/// <summary>
    /// Mutex to control loading and new mails
    /// </summary>
    private System.Threading.Mutex mutexLoad = new System.Threading.Mutex();
    /// <summary>
    /// Gets or sets the mail item list
    /// </summary>
    internal List<MailItemContainer> MailItemList
        get;
        set;
    /// <summary>
    /// Checks the list to see if the item has already been registered.
    /// </summary>
    /// <param name="findItem">The <typeparamref name="Outlook.MailItem">MailItem</typeparamref> to find.</param>
    /// <returns><c>True</c> if found, <c>False</c> if not</returns>
    public bool ContainsMailItem(Outlook.MailItem findItem)
        var found = false;
        foreach (var item in this.MailItemList)
            found = item.MailItem != null && item.MailItem.Equals(findItem);
            try
                found = found || (!string.IsNullOrWhiteSpace(item.MailItem.EntryID) && item.MailItem.EntryID.Equals(findItem.EntryID));
            catch
            if (found)
                break;
        return found;
    /// <summary>
    /// Finds the container for the mailitem in the list if the item has already been registered.
    /// </summary>
    /// <param name="findItem">The <typeparamref name="Outlook.MailItem">MailItem</typeparamref> to find.</param>
    /// <returns>The MailItemContainer object that is used to extend the mail item</returns>
    public MailItemContainer FindMailItem(Outlook.MailItem findItem)
        MailItemContainer mailContainer = null;
        foreach (var item in this.MailItemList)
            if (item.MailItem != null)
                if (item.MailItem.Equals(findItem))
                    mailContainer = item;
                else
                    try
                        if (!string.IsNullOrWhiteSpace(item.MailItem.EntryID) && item.MailItem.EntryID.Equals(findItem.EntryID))
                            mailContainer = item;
                    catch
                if (mailContainer != null)
                    break;
        return mailContainer;
    /// <summary>
    /// This will attempt to get the default values for the user and bind to the outlook events.
    /// </summary>
    private void InitialiseAddIn()
        var success = DA.SQLDataSource.IsDBConnectionValid();
        if (success)
            Utility.UserUpdated -= new EventHandler(this.Utility_UserUpdated);
            try
                Utility.User = DA.User.GetUserByUserId(Utility.UserId.GetValueOrDefault());
                success = Utility.User != null;
                if (success)
                    Utility.Department = Utility.User.Department;
                    success = Utility.Department != null;
                    if (success)
                        this.MailItemList = new List<MailItemContainer>();
                        // Add a handler when an email item is opened
                        this.Application.ItemLoad += new Outlook.ApplicationEvents_11_ItemLoadEventHandler(this.ThisApplication_ItemLoad);
                        // Add a handler when an email item is new
                        this.Application.NewMailEx += new Outlook.ApplicationEvents_11_NewMailExEventHandler(this.ThisApplication_NewMailEx);
                        // Add a handler when the selection changes
                        this.Application.ActiveExplorer().SelectionChange += new Outlook.ExplorerEvents_10_SelectionChangeEventHandler(this.ThisAddIn_SelectionChange);
                    else
                        MessageBox.Show("Your department has not been selected. Click on the \"Call Centre\" option on the menu and press the \"Settings\" button to select your department.", "PSP Call Centre Tracker");
                else
                    MessageBox.Show("Your user profile has not been set up yet. Click on the \"Call Centre\" option on the menu and press the \"Settings\" button to select your department and create a profile.", "PSP Call Centre Tracker");
            catch
                MessageBox.Show("Call Centre Tracker was unable to communicate with active directory.\nTracking will not be enabled for this Outlook session.", "PSP Call Centre Tracker");
        else
            MessageBox.Show("Call Centre Tracker was unable to communicate with database.\nTracking will not be enabled for this Outlook session.", "PSP Call Centre Tracker");
        Utility.UserUpdated += new EventHandler(this.Utility_UserUpdated);
    /// <summary>
    /// The event that fires when the add-in is loaded
    /// </summary>
    /// <param name="sender">The object that fired the event</param>
    /// <param name="e">The evetn args</param>
    private void TrackingAddIn_Startup(object sender, System.EventArgs e)
        this.InitialiseAddIn();
    /// <summary>
    /// This fires when the add-in is closed
    /// </summary>
    /// <param name="sender">The ibject that fired the event</param>
    /// <param name="e">The event args</param>
    private void TrackingAddIn_Shutdown(object sender, System.EventArgs e)
        this.Application = null;
    /// <summary>
    /// Handles the event when the User has been changed.
    /// </summary>
    /// <param name="sender">The object that raised the event</param>
    /// <param name="e">The default event arguments</param>
    private void Utility_UserUpdated(object sender, EventArgs e)
        this.InitialiseAddIn();
    /// <summary>
    /// This is the application_ item load.
    /// </summary>
    /// <param name="item">The mail item.</param>
    private void ThisApplication_ItemLoad(object item)
        if (item is Microsoft.Office.Interop.Outlook.MailItem)
            Outlook.MailItem mailItem = item as Outlook.MailItem;
            try
                this.mutexLoad.WaitOne();
                if (mailItem != null && !this.ContainsMailItem(mailItem))
                    this.MailItemList.Add(new MailItemContainer(mailItem, this));
            finally
                this.mutexLoad.ReleaseMutex();
    /// <summary>
    /// Thises the application_ new mail ex.
    /// </summary>
    /// <param name="entryIDCollection">The entry ID collection.</param>
    private void ThisApplication_NewMailEx(string entryIDCollection)
        var idCollection = entryIDCollection.Split(',');
        var sentFolder = this.Application.Session.GetDefaultFolder(Outlook.OlDefaultFolders.olFolderSentMail);
        var inboxFolder = this.Application.Session.GetDefaultFolder(Outlook.OlDefaultFolders.olFolderInbox);
        foreach (var entryId in idCollection)
            var item = this.Application.Session.GetItemFromID(entryId);
            if (item is Outlook.MailItem)
                var mailItem = item as Outlook.MailItem;
                var parentFolder = Utility.GetTopLevelFolder(mailItem);
                if (parentFolder != null && parentFolder.EntryID == inboxFolder.EntryID)
                    var referenceCode = Utility.MatchSubjectReference(mailItem.Subject);
                    try
                        this.mutexLoad.WaitOne();
                        var containerItem = this.FindMailItem(mailItem);
                        if (!DA.TrackingItem.ExistsByReferenceCode(referenceCode, mailItem.ReceivedTime))
                            if (containerItem == null)
                                containerItem = new MailItemContainer(mailItem, this);
                                this.MailItemList.Add(containerItem);
                            containerItem.IsNewItem = true;
                            containerItem.TrackingItem = Utility.RegisterMailIncoming(item as Outlook.MailItem, this.Application);
                    finally
                        this.mutexLoad.ReleaseMutex();
        ////Insert into Detail file and get the refence number
        ////MailInsert("Incoming");
    /// <summary>
    /// This action fires when the selection changes
    /// </summary>
    private void ThisAddIn_SelectionChange()
        var unread = this.MailItemList.Where(d => d.IsNewItem && d.MailItem.UnRead).ToList();
        foreach (var item in unread)
            item.DoUnReadCheck();

  • Possible virus sent to PCs via email?

    My Yahoo email account was accessed and a spam email was sent to everyone in my address book. I never open the obvious spam emails but maybe one got by me. I read that if there was a virus it will not affect my mac but will be transferred to all PCs and I am the only mac user in a world of PCs owners. How do I find out if there is a virus hidden on my Mac?

    sdodge wrote:
    That definitely helps. Ahh the joy of owning a Mac! Could the virus be hidden on my Mac and continue being spread to PCs? If so, how would I find it? The only thing people who opened the email can do is scan their PCs correct?
    That's always a possibility. The primary function of Mac antivirus software is to identify and remove PC viruses. Some businesses that only use Apple machines use antivirus software to prevent the possible spread of viruses, worms, etc to their customers from their work product. I don't believe that files can become infected in OSX, but files from PC sources might have viruses embedded in them.

  • What do I do if I opened a bad email on my ipad?

    What do I do if I opened a bad email on my IPad?

    If it is genuinely from USPS, then no, its likley not a virus. However, it is also likley NOT actually from USPS but is a bit of SPAM, Phishing, or malware.
    But as already pointed out, it cannot install anything on iOS. The only real risk is clicking on a link and then responding to anything.

  • Norton Internet Security cannot scan emails the use SSL. How do I insure that I do not get a virus or malware by opening an email in Thunderbird?

    Norton Internet Security cannot scan emails the use SSL. How do I insure that I do not get a virus or malware by opening an email in Thunderbird? I have read that you don't have to click on a link to get malware but that some email can trigger malware just by opening and reading. Any suggestions to keep my emails from triggering malware? AOL Desktop software has it's own built-in email scanner but I'm trying to get away from using their software and rely just on TB.
    Thanks

    There are many aspects to this question.
    First, using SSL or TLS to send and receive email is important because it prevents others from sniffing your email login. Particularly if you are using a device over wi-fi or on untrusted networks, this is critical because if others obtain your email login, bad things can happen.
    Of course, using SSL or TLS with your mail server also protects the content of your email from being captured by others, so that's good too.
    Second, you are correct that there can be security threats in email other than the attachments, although the attachments generally are the most dangerous. Your antivirus should protect you from bad attachments because in order to open them, they need to be written to disk in a temporary folder, and your AV software leaps into action whenever a new file is added to disk. You also can hedge your bets by using a two-step approach: first save the attachment to disk and only after it survives the real-time AV scan then launch it in the appropriate application.
    Sometimes content in the message body can trigger a vulnerability in your email software or a plugin. As these vulnerabilities become known, Mozilla updates its software, but there seem to always be new issues discovered and there will never be perfect security. I'm not sure how helpful email scanning is for this problem.

  • I have to save emails from outlook to my hard drive. When I go to open the email on the HD the attachment is not an attachment anymore. It needs to be. Help?

    My office uses outlook for emails, calendaring, etc. We save as all emails to a specific client related file for easy access and to reduce the items saved in outlook.
    Many of the emails have attachments. I use Firefox (love it) as my browser so when I save as an email it saves it with the Firefox Icon instead of the Outlook Envelope Icon. When I open the email from my computer (not outlook) the attachment name is there but it is not accessible. I have to go to the email in outlook and save the attachment(s) separately in order to access them. I don't want to do that. It takes up to much time and often the attachments are related to the data within the email and they need to be together in their original form.
    If I use Internet Explorer (which I hate) as my browser this does not happen. Can you help me? I really don't want to use IE.
    Thank you.

    I might be able to experiment with this a little.
    Are you running a recent version of Outlook Web App (i.e., Exchange 2010)?
    When you save files using IE, what format are they in (e.g., EML, RTF, HTML)?

  • How to open and read an OUTLOOK saved .msg eMail?

    In the Windows world at work - there are some files which are actually eMails in Outlook on Windows Vista and Windows 7 machines. But when I take the individual file.msg and try to open it, nothing. (If I change .msg to .txt I can see some of the message, but lots of garbage, too.
    I have OUTLOOK on a 30 day trial (with MS Office 2011) - but can't seem to open the message with that either - it goes into the attachments area and won't open.
    What can I do to read these messages? I have an entire folder of them and it would be nice to be able to read them on my Mac instead of going back to the office windows machine. (When I double-click on these files when on a Windows Vista computer with MS Office 2007 and Outlook installed, it just opens Outlook and the message is there. But on my Mac, it opens a new message in Outlook for Mac and then puts this entire message in the attached document area).
    Thanks for any comments!
    Best regards,
    Steve Schulte
    Thursday 17 February 2011

    With help from the 2 replies, I found this: http://download.cnet.com/mac/element-twentysix/3260-20_4-10099352.html
    While you can trial it to see if it can open your .msg file; to really take advantage of the power of this program *OutlookMSG Viewer*, you need to invest the $7.95 - then you have full formatted text in a MAIL message (which you can save or not in your INbox or other MAILbox) - plus full attachments - it is JUST SUPER!!! If this helps you to open just one critical Outlook .msg message then it pays for itself immediately. Batch translating etc. etc. - works perfectly -
    http://www.element26.net/ is the parent company's main website - you have to search a bit to find out just how to pay for it - but that is very fine once you find it - super fast, receipt, invoice, manual on-line (which I copied in pdf to my OutlookMSG Viewer Folder.
    Thanks for the fast replies - I thought I'd never read these files-- but now PERFECT
    Best regards,
    Steve Schulte
    Sunday 20 February 2011

  • I emailed my Outlook calendar to myself and opened it on the iPhone, I accepted all appointments to the apple calendar, they show fine on the iPhone but do not sync to all other devices, why?

    I use Outlook at work, I email the next week's calendar to my iPhone.  I then open the email in apple mail on my iPhone and click "accept all", which populates all events onto my apple calendar.  All good so far.  Now I open my iPad, mac etc and the events are never sync'd over.  I test by creating new test events on iPhone and iPad and Mac and they all are able to create events that instantly sync to all other devices, cool.  If I open an event on the iPhone that was pulled in from the emailed Outlook calendar, and then hit edit then save, magically it shows up on all devices.  But that is for that event only.  The Outlook calendar I sent and accepted into the iPhone calendar had 35 events, it is too cumbersome to open each and hit edit/save so that they will all sync to all apple calendars on my various devices.  Help!

    You should be able to set up numerous IMAP accounts on your iPhone with no problems.
    IMAP will not sync contacts and calendars in your local copy of Outlook.

  • When I open an email's attachment from Outlook, the email's attachment is no longer avail to open on my iPad and iPhone

    When opening an email's attachment in Outlook 2007, that email's attachment is no longer available to view on my iPhone and iPad.
    How do I correct this to keep the attachment available on iPad and iPhone, when the email's attachment is initially opened from Microsoft Outlook please??

    If you're talking about an old iCloud ID, you have to delete the old account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use.  If you don't know the password for your old ID, or if it isn't accepted, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • Deleting email on outlook opens a file download from firefox

    deleting email on outlook opens a file download from firefox

    Windows 7 - Outlook has a file download box that will not go away.,please help
    go to this website and the solution is there...
    http://www.sevenforums.com/microsoft-office/176965-outlook-has-file-download-box-will-not-go-away-please-help.html

Maybe you are looking for