Opened CD Program - 3/4 of screen is black

I installed my CD according to the instructions and once I run the program, this is what comes up:
Anyone know why the content is only taking 1/4 of the screen, while the other 3/4 is black? The buttons and scroll don't align as well - if I try to click on any of the buttons within the 1/4 content area, it won't allow me to. The ability for me to click any of those buttons or use the scrolling is in the blackened area. I've already tried going into Windoes > Zoom, however, the Zoom option is not available. Any help would be appreciated.

You can check for problems with current Flash plugin versions and try these:
*disable protected mode in Flash 11.3 and later
*disable hardware acceleration in the Flash plugin
*http://kb.mozillazine.org/Flash#Troubleshooting

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