Opened file all black
when I try to open a file or document in safari on my mac 10.6 and then try to open it with Adobe Reader, I get the message, Adoby Reader could not open because it is either not a supported file type or because the file has been damaged(for example, it was sent as an email attachment and wasn't correctly decoded). Is there any solution to this problem? I have tried to send recommendations to universities with a pdf. or doc. file but when I open the school application the file appears all black.
i only heard of these as special seed devices and not for sale yet that I have seen.
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Hi SGckc,
This document is almost certainly a dynamic XFA form. Unfortunately, our mobile Reader does not support displaying or filling such forms. The application that produces this form embeds this message into the document so that non-supportive viewers (like ours) will display this "error" page when the document opens. I do realize that this is confusing and I would like to add some additional detection to our Reader for this case. However, we've avoided doing this for fear of confusing users even further. Your feedback helps though. Hopefully we'll find a way to detect this case and present a better message to the user like: This form is not supported by the mobile version of the Adobe Reader. Please open and fill it on the non-mobile version of the Adobe Reader for Windows, Linux or Mac OSX.
Thank you for contacting us!
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Just updated my software and now I cant open pdf's. When it opens its all black.
I just updated my software and now I can't open PDF's. When I click on a PDF it becomes all black. Please HELP.
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I have created several projects with slideshows using .tif files and then have converted some of them into tracks. In the past they worked well.
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Any ideas on how to fix the problem? Thanks!
MikeA shot in the dark: are all your images RGB?
Hope that helps !
Alberto -
When I open a pdf in Adobe Acrobat xi pro it is not displaying correctly. If a file is all black with orange writing, I will see only the orange writing. Its not until i print it or open crop pages dialog box that i see the background.
i am on a Windows 7 professional PC, 64-bit.If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
The antivirus program our company uses, Bitdefender Antivirus Plus, was causing some of the PDF files not to open. After troubleshooting the different modules and settings the culprit was..
Scan SSL in Privacy Control Settings. Turning it OFF solved the problem and all the PDF files that previously would not open now open just fine. This issue has been sent to Bitdefender for them to review. If you use a different antivirus program and are having this issue try locating the Scan SSL setting and see if turning it off solves the problem. -
Running Safari 6.0.3 When trying to print files using Adobe Reader 11.0.02, print preview screen is all black. If files are attached to an email, receiver can't open it. It does work OK in Firefox 19.0.2 Any ideas?
Back up all data.
Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again. -
I just install Photoshop CC. I try to open the file picture. All open as solid black picture. But on the right side under layer I can see little pic preview. Please help!
These questions below may be for a different product... but the KIND of information you need to supply is the same, for the products you use
More information needed for someone to help... please click below and provide the requested information
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•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
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Saved files in illustrator turn into all black when viewing
Hi All,
I've searched through the forums + google but haven't been able to get an answer on why this is happening. Sometimes when I save files as a pdf in Illustrator, or receive files from other people the image loses it's colour.
All colour is just black. I'm attaching a screen shot so you can see what I mean, the colours here are supposed to be a shades of a PMS colour, but instead they're all black.
Hopefully someone can help!
Thanks in advance.
JoYou should never view any PDF in any other program than Acrobat or Reader. All other viewers support only a subset of PDF standards, so they are not reliable viewer program.
The Word thing has nothing to do with Illustrator or PDF. You need to know,
in which program the Word embedded graphic was created.
how the graphic was saved as. Not every file type, which can be imported on Word in Windows is supported completely on the Mac, like EMF, WMF, but also other file types. (The other way round is also true.)
How the graphic was imported. Some people copy an image or a graphic from a source and paste it via clipboard. Which is not a good way, because it needs several system ressources from the local computer to show up in the host application, in that case in Word. If such a document is opened on a different computer, often even on the same Operating System, those images show up black. The only correct and robust way to import images in Word is via the Insert-Command or button with a compatible file selected.
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When I try to download a pdf file all I get is a black screen
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Back up all data.
Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again. -
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Thanks.
BOILERPLATE TEXT:
If you give complete and detailed information about your setup and the issue at hand, such as your platform (Mac or Win), exact versions of your OS, of Photoshop and of Bridge, machine specs, what troubleshooting steps you have taken so far, what error message(s) you receive, if having issues opening raw files also the exact camera make and model that generated them, etc., someone may be able to help you.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
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