Opened itunes and everything was in the icloud

I moved all the files from the itunes folder to the library and it worked for most of my files. BUT, many are still missing, others are duplicated. Then, when I pull he missing files individually to the iTunes library, they won't transfer. Then, other files disappear after they are played. The only thing we changed is adding a hard drive for additional space after itunes telling us we were running out of hard drive space. (The new itunes format didn't help either) Our library is over 1TB. Please help! this is very frustrating!

Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps youshouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2

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HT1766 Hi there, could someone please help me, i didnt have my icloud on before my iphone 4s broke. I have always used iTunes and everything was backed up on there and now im finding it hard to restore my phone with contacts, photos etc.

Hi there, could someone please help me, i didnt have my icloud on before my iphone 4s broke. I have always used iTunes and everything was backed up on there and now im finding it hard to restore my phone with contacts, photos etc.

Dear Tylerkeefe,
Good morning. Getting notifications that you are close to exceeding your allowance can certainly be alarming. It would be my pleasure to help put your mind at ease.
I understand you are not streaming movies, music, etc. Which these features will use a lot of data. Are you using the Mobile Hotspot on your phone. This may also cause you to exceed your data allowance quickly if you do not power if off after you are done using the feature. To turn off mobile hostpot tap settings>general>personal hotspot>off. Do you have any third party applications that you have installed that may be running a lot of data?
To ensure applications are not consistently running in the background do the following press the menu button at the bottom of your phone twice. All the open apps will then appear. Select and hold the bottom of the screen. A minus sign will then appear in the top left of each app. Select each minus sign to close out the application.
I hope the information given will help clarify what is using a lot of data on your phone. Should you have further questions or concerns, please feel free to reach out to us.
Thank You,
MichelleS_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT

Opened my iTunes and everything was gone

I turned my laptop on just before and clicked to open my itunes only to find it empty and completely wiped clean. I cant afford to lose my 3000 songs and all the bought apps.... someone please help i have no idea how to get everything back onto it! No one will help me from the apple company and i really am beginning to stress. Is there any way it is backed up and i can restore the itunes to its original state? it just doesnt make sense for it all to be gone, just like that.

Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps youshouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2

I increased my hard drive RAM, I tried to open Itunes and it gives me the following message: iTunes requires QuickTime 7.5.5 or later. For more information on upgrading your computer. Updated everything, still not working. What should I do ?

I have updated all my software, my ITunes content is available in my music and video files, but I click on ITunes and it doesn't open, it continues to give me the message that I ned to update quicktime, quicktimes has been updated, and even Quicktimes Pro has been purchased and installed. What can I do?

You stated; "I increased my hard drive RAM"
I don't understand how you can do that. Please explain.
Allan

Has anyone ever gotten a MacBook pro with *********** pre loaded on it? I went into itunes, and everything was empty except for movies where there were three 15 second pornographic videos.

As I stated in the title, I ordered my Macbook Pro from apple online. I have had it for 4 days now and I was looking to transfer all of my songs from my mac mini to my macbook.
I opened up itunes and all of the categories were blank except the movies, and there were 3 of the same clips there. It was a 15 second video that involved a guy, a girl and a slip-n-slide.
I have concerns as to what else is on this thing as far as viruses and other pornographic videos, even illegal material. I was also hoping my daughter can use this for school. The last thing I would want is for her to be doing something and stumble upon a file that would surely be inappropriate.
Any advice?
MM

Contact Apple. You have 14 days from date or purchase for an exchange or refund.
Check the email receipt you received from Apple for contact information.
http://store.apple.com/us/help/contact?mco=MTkyMTQ2MzI

I just bought the MacBook Air and tried to transfer my songs from my external hard drive to my mac. now i cannot open iTunes and it said that the file cannot be found or created.

i just bought a macbook air. ive been transfering all my songs from my external harddrive that i had on my previous laptop for itunes. now that i got them transfered. my itunes wont open. it says "the itunes library file cannot be found or created. the default location for this file is in the itunes folder in the music folder." what do i do!?!

How did you move the music? You have to do it in a specific way:
iTunes: How to move your music to a new computer [or another drive] - http://support.apple.com/kb/HT4527
do not confuse moving your whole folder and library with moving just media files as in
iTunes for Mac: Moving your iTunes Media folder - http://support.apple.com/kb/HT1449
Quick answer if you let iTunes manage your music: Copy the whole iTunes folder and all its subfolders and files intact to the other drive. Start iTunes with the option key held down and guide it to the new location of the library.

I plugged in my nano to transfer all my songs to ITunes and everything was erased..how do I get them back

I plugged my nano into my new Hp Touch on windows 8 to download all my music back to ITunes and it erased everthing off my nano and now I cant find any of my songs..HELP

Yeah, unless she backs up the iphone to the itunes on her original computer before syncing again. Backing up will create a backup of the camera roll, so this shouldn't be a problem.
Copied from the OP's post.
I plugged in my iphone to my mom's computer for charging and all my pictures are now on her computer and off my iphone.
The photos imported by her Mom's computer were deleted from the Camera Roll after the import process was completed. If she updates her iPhone's backup now, it will be updated with a blank Camera Roll on the iPhone.
The question was how to get the photos back onto the phone. What I said would have worked.
And what you provided would have transferred these photos back to her iPhone in the Photo Library preventing her from importing the photos with her computer. And if there are any photos on her iPhone that were transferred from her computer or regardless, the photos transferred from her Mom's computer to her iPhone via the iTunes sync process will be deleted from her iPhone's Photo Library as the first step when selecting to transfer any photos from her computer to her iPhone.

I opened my hard drive to open iTunes and it was not listed in my Hard Drive. How do I find it? I purchased songs that was on my iTunes application

I went on my imac to listen to some music and I could not find my iTunes Ap. anywhere. It just is gone. Is there anything I can do to get it back because I had several songs that I had previously purchased from iTunes? I am a computer novice, sorry to say. I would greatly appreciate if someone would help me solve this lost iTunes issued.
Thanks,
[email protected]

Hi BJ,
You can try and search for it through spotlight, go to the little magnifying glass in the top right of your screen and type in itunes. If it is on your computer it will bring it up and anything else associated with it. If that does not work you may have to re-download it. After doing this than go to the store tab in the top menu bar. From here sign in to your apple ID. Once you do that click on iTunes store on the right list bar. On the right you will see a list of links, look for the link that says purchased and this will contain any previously purchased content. You will have to re-download it but at least you will still have it. After this I suggest going and buying a 500 GB external hard drive and using time machine to back up your computer. It is extrememly easy and will ensure you never lose any apps or content again, plus they are relatively cheap!
Good Luck,
Mike

TS1717 I started the download for the itunes update, but before it completed, it said there was an error. I then went to open itunes, and the message came up that it was not installed on my computer. Did I lose everything?

I started the download for the itunes update, but before it completed, it said there was an error. I then went to open itunes, and the message came up that itunes was not installed on my computer. Did I lose everything?

Hello llblake,
Fortunately, the process of installing or updating iTunes should not affect your library. The following articles can help with getting iTunes properly updated and stabilized.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Cheers,
Allen

Won't let me open itunes and it keeps saying Error itunes needs to be reinstalled did not complete. so i did and still the same message pops up. i even tried to unistall everything and re do it. nothing works

try to open itunes and a error message pops un asking to reinstall that it did not complete. I re did it and same thing pops up. I tried to uninstall everything start from scratch, still same message pops up HELP

Hey KarlaOrtega23,
Thanks for the question. I understand that you are experiencing issues with iTunes on your PC. I also understand that you have already uninstalled iTunes and the problem persists. While you have already attempted these steps, there are some specific details outlined in the following resource that may help to lead to a resolution. For example, make sure that you have uninstalled all components of iTunes in the order listed. Uninstalling the components in a different order, or only uninstalling some of these may have unintended affects:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Thanks,
Matt M.

I recently changed my password to my apple id and was able to log into everything fine except the icloud on my ipad. It reverted back to an old apple id and I don't know the password. I have tried all the suggestions and no luck.

I recently changed my password to my apple id and was able to log into everything fine except the icloud on my ipad. It reverted back to an old apple id and I don't know the password. I have tried all the suggestions and no luck.

You didn't say what you've tried, but f the old ID is an earlier version of your current ID, temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

I changed my Apple ID (other email address and password) and now I can not login to my account in the iPhone iCloud. When I open the tab iCloud displayed my old Apple ID (it was in the iCloud) and asks for a password, but neither the old nor the new passw

I changed my Apple ID (other email address and password) and now I can not login to my account in the iPhone iCloud. When I open the tab iCloud displayed my old Apple ID (it was in the iCloud) and asks for a password, but neither the old nor the new password does not match. What to do?

If you want to change your iCloud ID or password on your phone go to Settings>iCloud and tap Delete Account, then sign back in with your updated information. Note: this only deletes the account and any synced data from your phone, not from iCloud. Provided you are signing back into the same account and not changing accounts it will be synced back to your device when you sign back in.

I just went to open itunes, and it says 'unable to read itunes.itl because it was created by a newer version of itunes'. I googled it, someone said to change the 'itl' to 'old', so I did. I was then able to open itunes, but there was no music in there.

I just tried to open itunes on my Macbook, and it says, "the file ituneslibrary.itl cannot be read because it was created by a newer version of itunes. I googled it, and someone suggested to change 'itl' to 'old', which I did. I was then able to open itunes, but nothing was there of my library. Have I lost my entire itunes library? Please say it ain't so ...

Hi,
By changing itl to old you made iTunes create a new blank library.
You may be able to use a previous iTunes library which are created when you update itunes. Therefore delete the current itl file, go to previous iTunes library folder, select the one that is most recent one before you made updates to iTunes. Move this to replace the one you moved to trash. Rename to iTunes library.itl then open iTunes.
Jim

HT1349 As soon as i open itunes it comes up with the message 'itunes has stopped working'. i have uninstalled everything to do with apple/itunes and reinstalled it 5 times and it keeps happening :( . What can i do?

As soon as i open itunes it comes up with the message 'itunes has stopped working'. i have uninstalled everything to do with apple/itunes and reinstalled it 5 times and it keeps happening . What can i do? Please HELP

Hi,
i have tried all that and it still comes up with the same message or doesnt open at all . I have also i have created a new user and itunes works fine on that account.

I have been having this problem since the fourth of this month. I tried to open iTunes and this error came up: "iTunes was not installed correctly. Please reinstall iTunes error 7 windows error 126". If anyone can help I would greatly appreciate it.

I have been having this problem since the 4th of this month. I tried to open iTunes and this error message came up: "iTunes was not installed correctly. Please reinstall iTunes error 7 windows error 126". There is nothing else that comes up but if anyone can help or know anything about it I will greatly appreciate it.

Have you tried google for this Error Message...
http://support.microsoft.com/kb/959077

Opened itunes and everything was in the icloud

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