Opened Safari and it has an open window that says "Congratulations you are the winner for April 11th. Please select your prize and enter your email"  I did not follow the link but I can't quit safari.  Can't shut down either Safari stops my request

Opened Safari and it has an open window that says "Congratulations you are the winner for April 11th. Please select your prize and enter your email"  I did not follow the link but I can't quit safari.  Can't shut down either Safari stops my request. How do I get Safari to be normal again?

Opened Safari and it has an open window that says "Congratulations you are the winner for April 11th. Please select your prize and enter your email"  I did not follow the link but I can't quit safari.  Can't shut down either Safari stops my request. How do I get Safari to be normal again?

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  • Hi! I have had my macbookpro for less than two weeks today. About an hour ago I opened up Safari only to have a pop up that says "Congratulations you are at winner.." etc.  I have tried force quitting and restarting my computer but to no avail. Help!

    Hello!
    I have had my Macbook Pro for less than 2 weeks.  About an hour ago I turned it on and clicked on Safari.  A pop up appeared...the usual "Congratulations! You are the Winner of.." etc etc.  I have not downloaded anything from an unreliable source.  I have quite honestly turned on the computer less than 10 times since getting it.  The pop up prevents me from browsing the internet.
    Please help! I did not think I would run into problems with the laptop so soon.
    Thank you.
    J.

    The Lion OS has a new feature that returns you to a "previous state" the next time an application is opened.
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    system preference > Keyborad >  click the box thast says  use all f1,f2,f2 keys as standard functiong Key and then the f11 key should casue all window fo fly to the side and you can see your desktop

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    http://support.apple.com/kb/HT2474
    Adding and removing Dock items
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  • My Safari is stuck on on a webpage  "survey.tubgalley.xyz....."  It also has a pop up box with "Congratulations you are today's lucky winner, click OK to continue".  I can't close these out, and have tried force quiting Safari and shutting down.

    My Safari browser is stuck on a webpage "survey.tubgalley.xyz...." and there is a pop up with "Congratulations, you are today's lucky winner, Click OK to continue".  ( I have not of course clicked on it!).
    I have tried quitting Safari, and shutting down my computer.
    I have block pop ups enabled in preferences.
    I have Mac OS X  10.7.5
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    Helpful Links Regarding Malware Problems
    If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide, AdwareMedic, or Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support.
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    Common pop-ups include a message saying the government has seized your computer and you must pay to have it released (often called "Moneypak"), or a phony message saying that your computer has been infected, and you need to call a tech support number (sometimes claiming to be Apple) to get it resolved. First, understand that these pop-ups are not caused by a virus and your computer has not been affected. This "hijack" is limited to your web browser. Also understand that these messages are scams, so do not pay any money, call the listed number, or provide any personal information. This article will outline the solution to dismiss the pop-up.
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    An excellent link to read is Tom Reed's Mac Malware Guide.
    Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
    See these Apple articles:
      Mac OS X Snow Leopard and malware detection
      OS X Lion- Protect your Mac from malware
      OS X Mountain Lion- Protect your Mac from malware
      OS X Mavericks- Protect your Mac from malware
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    If you require anti-virus protection Thomas Reed recommends using ClamXAV. (Thank you to Thomas Reed for this recommendation.)
    From user Joe Bailey comes this equally useful advice:
    The facts are:
    1. There is no anti-malware software that can detect 100% of the malware out there.
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    3. The very best way to prevent the most attacks is for you as the user to be aware that
         the most successful malware attacks rely on very sophisticated social engineering
         techniques preying on human avarice, ****, and fear.
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    Mail does not show the viewer window even when new viewer window is cliced.  I tried to close mail and reopen, but it will not close, and force quit option does not appear in window bar.   I tried to shut down the computer and reboot, but it cannot close because of open mail program it says.    Help!

    Many thanks.  Once I was able to close mail, it reopened and behaved quite normally.  Thank you.  I'll remember the option quit for force quite!

  • Vista , usb , zen player are the requirement but still can n ot install ZME 6.70

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    You may want to have a look at these articles to familiarize with your new Mac:
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    Hi,
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    The paucity of details is amazing. Computer, OS, file type, etc. will go a long way in getting a solution.

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  • Where are the links so I can re-install a Photoshop Elements 11 and Premier Elements 11?

    I had to replace my hard drive and now I need to reinstall these, but I have looked all over the place and can't find the links. I finally called in and a rep helped me, but when I rebooted my computer the downloads were gone. Does anybody know where the links are so I can re-install Photoshop Elements 11 and Premier Elements 11?
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    You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
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  • Apple you are the only one who can help me right now! please!

    ok listen first of all im sorry for my poor english but please try to understand
    i was all happy with my iphone 4 suddnly in games the game center massage said "welcome Sharon1122" ***Sandbox*** (its was suppost to say welcome Sharon2018 but i didnt noticed that but i saw that "sandbox" there)
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    i thought everything was ok until i started to play a game and it always said that im not connected to game center and ask me for my apple id and my password
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    after alot of tries and looking for a solution on the internet i coudnt play a game with my Sharon2018 regular account
    i was really upset so i tried to go into gamecenter when its logged to the "sandbox" account and change the name and password (which i do remember the password that i changed) and also changed the email to stuff that i dont remember i just write like name:adsoj email:[email protected]
    cause i didnt care about that account i wanted my account so i changed everything and then i logged out and tryed to go into my regular Sharon2018 account put my Apple ID and password and its said that its not vaid (i think this sandbox account and my account was somehow linked togther)
    so it means i changed also my password and id and not only that! it also changed for the appstore itunes icloud find my iphone
    i am really upset right now! i dont know what to do!!! please apple contant me in my email:[email protected] and ill give you my old apple id and my old password and even my new password cause i think remeber it... and please change it to the old id and password that ill give you!
    pleasee apple pleaseeee!!!!!!!!!!!!!!!!!!
    [email protected]         

    i tried but the same
    do you know iam so sad look
    it's so clear
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    why is n8 so wonderful like it ???
    so sad
    please ,, quick solution
    Attachments:
    SAM_1413.JPG ‏6001 KB

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