OpenGL enabled but not recognized in CC2014 in Windows 8

When I try to open a 3D file in CC2014, I receive an error message which states "Could not complete your request because 3D functionality is currently disabled due to OpenGL being disabled".  Yet, when I go under "Help-System Info" is shows OpenGL IS enabled. Operating system is Windows 8. Any ideas? Thanks!

Well, the drivers at the computer manufacturer's site are many times outdated. What brand is the graphics processor?
Upgrading Display Drivers in Windows: Click on the Start menu, and select Run. In the Open box, type "dxdiag" (without the quotation marks), and then click OK. The DirectX Diagnostic Tool opens. Click the Display tab. On the Display tab, information about your graphics card is shown in the Device section. You can see the name of your card, as well as how much video memory it has. Once you know the kind of graphics card you have, visit the manufacturer's website to download the latest driver. Here are links for downloading drivers from the most common graphics card manufacturers:
NVIDIA: Drivers - Download NVIDIA Drivers
AMD: Download Drivers
Intel: Support for Graphics Drivers
Also, under Help>System Info, how much vRAM does the GPU have? You'll need at least 512 MB to run 3D in Photoshop CC 2014
Benjamin

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