Opening a blank PDF on mobile devices..

Using an existing and working PDF from a large company and filing in the user fields as needed. Fields are filled in, sent out thru email.. Mobile users open it up and receive a blank PDF, yet desktop users receive a filled in PDF. Any ideas??

Would it be possible to share that PDF form with us? If not, do you know if the form makes use of any javascript code?

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Opening LiveCycle generated pdf on mobile devices

We have created numerous documents in LiveCycle ES3 so that the forms can be filled in and saved as a PDF, and so that some sections of the form can expand to accept large text blocks when needed. The forms work perfectly when opened on a desktop version of Adobe Reader. They don't open at all when users are attempting to view on a mobile device (Android, I Phone, I pad, etc). The devices have the most current version of Adobe Reader installed, but still get an error message.
Is there any way to save the forms so that they can be read from a mobile device with Adobe Reader? If not, are there any third party apps that will open the forms? They don't need to be able to fill in. The mobile users will only be opening the form and reading it.

Forms designed in LiveCycle Designer ES3 are XFA based forms. They cannot be opened on mobile devices.
LiveCycle ES4 introduced Mobile Forms module which can render the existing XFA form as HTML5. More info here : http://helpx.adobe.com/livecycle/topics/mobile-forms-dev.html
-Wasil

HT1923 My itunes will not open due to the Apple Mobile Device.

My itunes will not open due to the Apple Mobile Device. When i try and start it on control panel it says i cant. i unstalled Itunes and the components and then reinstalled it like the website says and the same problem occurs. can someone help me please?

Try updating your QuickTime Player to the latest version. Does that clear up the DEP errors in iTunes?

InDesign document as an interactive PDF for mobile devices?

How can I export an InDesign document as an interactive PDF for mobile devices?

Avoid SWF at all cost and export using Adobe PDF (interactive).
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Interactive pdf and mobile devices

Hello,
Does Adobe plan to build an Adobe Reader application for mobile devices that allow to read "interactive pdf" ?
Do we have information about the possibility to read perfectly "interactive pdf" on mobiles devices ?

Hi,
The request is a part of our product backlog but we cannot commit to its availability in the immediate future.
Thanks,
Adobe Reader Team

Open attachements in PDF from mobile

Hello,
I created a PDF with some attached files and links (in fact annotations) to these files:
When I open the PDF from my computer with Acrobat Reader I'm able to open all files either by clicking directly on the "Attachments" column or clicking to the links (annotations).
But when I try to do the same on mobile (iOS, Android or WP) via the Acrobat Reader application, it doesn't work:
I can't access to the attachments column
When I click to the links (annotations), nothing happen
Thank you in advance for your help.
PS: This question was posted on stackoverflow too https://stackoverflow.com/questions/27859349/open-attachements-in-pdf-from-mobile
Gerald.

Hi Gerald,
Adobe Reader mobile products (for iOS, Android, Windows Phone) support PDF and non-PDF attachments.
If a PDF document contains attachments, Adobe Reader for iOS shows the attachments icon in the bottom bar.
When you tap the icon, Adobe Reader will display the attachments.
You can tap an individual file to view it in Adobe Reader.
There are three different hyperlink actions that the desktop version of Adobe Reader supports.
Go to a page view (within the same document)
Open a web page
Open a file
Adobe Reader mobile products support the first two but does not support opening a PDF file or any other types.
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PDF on mobile devices.

Does the PDF created in LC Designer 9.0, extended through Adobe Reader Extension Server, requires a certain version of reader to work on mobile devices?Some customers were trying the PDF on their mobile device versions of Reader and it wouldn't open.
Thanks

Hi,
As Paul says XFA forms are not supported.
XFA Forms don't work (very well) on iOS devices. The passport form you mentioned is probably a Static PDF Form and the target version is probably set for v7.
Even at that the form does NOT fully work across three apps on iOS:
XFA Form in iOS Safari:
XFA Form in iOS PDF Expert:
XFA Form in iOS Adobe Reader:
In all three cases you can see the form, but either some OR all of the functionality is broken.
If the form was saved as a Dynamic XML Form it would be even worse!!! You probably would not even see the form!!!
Maybe you should check out Adobe FormsCentral, for web-based forms that open and work on mobile devices: https://formscentral.acrobat.com/app.html.
Niall
Message was edited by: Niall O\'Donovan - removed TwitPic links, inserted images

Viewing PDF in mobile devices

If you create a Pdf using Indesign, import into Acrobat Pro and add text etc.....if you then save the Pdf to email to customers, the text entered using Acrobat Pro does not show in mobile devices!

Thanks for your reply....not sure how to upload a file....it's a very simple Pdf, viewed on a laptop or desktop there's no problem, only mobile devices.
Everything done with Indesign is fine, only some minor text entered using Acrobat does not show.
Bernd Alheit wrote:
Can you post a link to a sample document?

Multimedia in PDF on Mobile devices runnig android and iOS6

Hello,
I managed to integrate video (mp4) and also animation (.swf) into a PDF-file. Were are distributing PDFs to our students. Is there any possibility to access the multimedia content using mobile devices? That is tablets running iOS 6, android 4.1 and also e-readers such as kindle paper white?
I tried different readers on iOS and also on android but could not get it to work.
I'm looking forward to get an answer to this question.

In terms of Adobe software, the short answer is "no" and the long answer is "wait and see but don't get your hopes up".
The paid-for third party Android app "ezPDF Reader Multimedia" has some support playback of video and sound annotations, but it doesn't cope with Flash or scripting so the experience in a complex interactive PDF is variable to say the least.
In terms of Flash, there will never be integration into the mobile versions of Reader as the runtime isn't distributed to mobile platforms anymore. About half of the JavaScript API calls are technically possible on Android but JS isn't part of the app yet (we have very limited JS API support on iOS right now, but only for forms-related function calls), Direct playback of embedded RMA media streams (MP3 and H.264) is also technically possible on both platforms (as ezPDF demonstrates), but Adobe have chosen not to make it a priority.

Acrobat XML Data Package Opens as Blank PDF in Firefox

My clients complete a form on my website that goes to an Adobe
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PDF opens with the data populated in the various fields...and this has worked well for years. I just upgraded to Firefox 4 and when I click on the PDF icon, a blank PDF page opens. I tried uninstalling Firefox 4 and reinstalling Version 3.6 (it had worked b4 in 3.6), but now I have the same problem as with 4. I tried changing the settings under Tools in Firefox to always use Acrobat Pro to open the XML Data Package, but that didn't help. HELP!!
Steve

Either try doing a repair to Acrobat (the Firefox update may have messed it up) or download the file and work with it directly in Acrobat.

Cannot open pdf on mobile device

Hi,
I have a user trying to open a pdf document from our SharePoint 2013 portal (with an Office web apps server in the farm). He is receiving the following message: "Viewing of .pdf files has been disabled in Microsoft Word Mobile viewer". Any ideas
of how this issue can be resolved? Is it a feature that needs to be turned on?
thanks,
Sherazad.
Sherazad

Hi Sherazad,
For your issue , you need to enable Office Web Apps MobileView for PDF files:
Get-SPWOPIBinding -Action "MobileView" –Application "WordPDF" | Remove-SPWOPIBinding -Confirm:$false
New-SPWOPIBinding –ServerName "Server.corp.Contoso.com" -Action "MobileView" –Application "WordPDF" -AllowHTTP
For more information, you can refer to the blog:
http://blogs.technet.com/b/office_resource_kit/archive/2013/07/24/control-whether-pdfs-open-in-word-web-app-or-the-default-pdf-reader.aspx
Best Regards,
Eric
TechNet Community Support
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

When I email an interactive PDF with Page Turn, the receiver opens a blank PDF document.

Hi there,
I am trying to create a digital lookbook for my client. Similar to the one here: http://www.cabionline.com/collection/look-book/
I've created the PDF in Indesign CS6. I exported as a .swf. Then I placed it back into Indesign and exported it as an interactive PDF. I can view the document on my computer and it works fine. But it won't work for anyone that I send it to.
Any thoughts?
Thank you!

This is the forum for Adobe Contribute. I'm not sure how that is involved with this issue.

Blank PDFs open while user uses internet browser

One of the users at our company has a strange issue with Adobe Reader and being on the internet. Randomly when he is on the internet Reader will open 1 blank PDF. After exiting that black PDF that pops up for no apparent reason a second blank PDF opens. Only after closing the second PDF do windows does Reader stop opening blank PDFs.
To be clear of the issue I was at his desk when the PDFs opened on him, and he didn't even click on a PDF to view. It just seems to happen after he clicks any link on the web.
He uses Windows 7 64-bit professional, and I am pretty sure he has Reader X or later on his machine.
I believe he is using Google Chrome browser when this happens but he just recently said this issue with Internet Explorer, "I accidentally opened up the internet explorer and clicked a KETV news article. This time the pdf problem wouldn’t stop. It opened multiple tabs for the article I was trying to view. And it tried to open a pdf, sometimes more than one pdf, for each tab that opened. I was caught in quite a cycle until I used the task manager to kill it."
If you have an idea why this is happening please let me know.
Thank you,

I found the solution to my problem luckily. If anyone else ever comes across this problem adn finds this post. The users were using Reader 9. So I updated them to Reader XI and haven't had the problem again. If this ever happens down the road again I'd say to keep updating to the newest version and you shouldn't have the problem anymore.

Can I install Adobe Pro on a Windows Mobile device?

I have a .pdf that needs to be filled out and saved in the field using a device running Windows Mobile 6.5 OS. I found Adobe Reader for a pocket PC but this does not allow me to save the form. Is there a solution to be able to edit/save a .pdf for mobile devices?
Thanks for your help,

the adobe product that edits pdfs (and is the gold standard for pdf editting software) is acrobat pro and it does not run on windows mobile.
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TS1567 How do I start my apple mobile device service

How do I start the apple mobile device service

Depends on what version of windows you're running to give an accurate response... but it looks like you've posted the how to article as the title.... so i guess i'm a little confused as to why you're asking.
Windows XP
Close iTunes and disconnect the iPhone, iPad, or iPod touch.
Choose Start > Control Panel.
Inside the Control Panel, open Administrative Tools.
Open Services.
Select Apple Mobile Device and click Stop the service as shown below:
After the service has stopped, click Start the service.
After the Apple Mobile Device service has started again, open iTunes and connect the device.
Windows Vista or Windows 7
Close iTunes and disconnect the iPhone, iPad, or iPod touch.
Click the Windows Start button .
In the Start Search field type Services.
In the Programs section of the search results, Click "Services".
Select Apple Mobile Device and click Stop the service as shown below:
After the service has stopped, click Start the service.
After the Apple Mobile Device service has started again, open iTunes and connect the device.

Opening a blank PDF on mobile devices..

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