Opening a chatbox i only get "undefined" in the box and cant type

open a customer support chatbox and i get the box but only the word "undefined" where ever the real words should be in the box and cant even type in the box..

''jscher2000 [[#answer-670756|said]]''
<blockquote>
There's definitely a lot of stuff not loading there!
I don't have a login and I only see Chinese text on the screen that I think might be a login screen. (Attached)
In case one of your extensions is involved, could you test the page in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: [[Troubleshoot Firefox issues using Safe Mode]].
You can restart Firefox in Safe Mode using either:
* "3-bar" menu button > "?" button > Restart with Add-ons Disabled
* Help menu > Restart with Add-ons Disabled
Not all add-ons are disabled: Flash and other plugins still run
After Firefox shuts down, a small dialog should appear. Click "Start in Safe Mode" (''not'' Reset).
Any difference?
</blockquote>
STILL THE SAME.. IT'S THE CUSTOMER SUPPORT CHAT BOX ON ALIEXPRESS. I WENT TO ALIBABA SITE WHICH IS THE WHOLESALE SITE AND IT'S CHAT BOX WAS FINE. SAME STYLE AS IT SHOULD HAVE BEEN WHICH IS TOTALLY DIFFERENT THAN THE PICTURE I UPLOADED.. SO THAT JUST ADDS TO MY CONFUSION.. I THOUGHT PERHAPS IT WAS FIREFOX WHEN IT UPDATED .. IT'S BEEN LIKE THIS FOR A COUPLE WEEKS WHICH WAS BOUT TIME FIREFOX UPDATED..

Similar Messages

  • Attempted to create a slideshow (version 9.3) and get the dreaded twiling ball that will not go away; iphoto locked up when open.  how do I get rid of the ball.  Have forced quit seveal times and opens with the ball p

    Attempted to create a slideshow (version 9.3) and get the dreaded spinning ball that will not go away; iphoto locked up when open.  how do I get rid of the ball.  Have forced quit seveal times and opens with the spinning ball.

    Make a temporary, backup copy if you don't have a backup copy of the library (select the library and type Command+D) and  apply the two fixes below in order as needed:
    Fix #1
    Launch iPhoto with the Command+Option keys held down and rebuild the library.
    Since only one option can be run at a time start with Option #1, followed by #3 and then #4
    Launch iPhoto and try again.
    Fix #2
    Using iPhoto Library Manager  to Rebuild Your iPhoto Library
    Download iPhoto Library Manager and launch.
    Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
    Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option
    In the next  window name the new library and select the location you want it to be placed.
    Click on the Create button.
    Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
    OT

  • I only get sound from the computer's speakers even though I put in headphones

    I have for a while now had the problem that I only get sound from the computer's speakers even though i plug in the headphones, I have rebooted the computer but still the same problem occurs. So i thought there might be someting wrong in the settings, when i open the soundsettings and plug in my headphones nothing happens, usually I believe there should be a text appearing that says that the sound is now going to headphones, am I right? any how, it still just sends the sound out to the speakers and there is no option to send it else where then "soundflower 2ch and soundflower 16ch".
    I do have an external sound card, for music recording, that goes through USB, and when i plug that in i get the option to send the sound to that device and also to recive sound and i can also choose if i want to sent it to the computer's speakers. So could it be someting wrong with the headphone jack?

    Good day!
    Thank you for writing to the Dell Community Forum.
    Boot into the System Bios and make sure that Onboard Devices- Integrated Audio is On. Then exit the System Bios saving the change. Once back into Windows, open the Device Manager and make sure that ADI1983 HDA appears under Sound devices. Then re-test the rear green audio jack #4 using headphones. Also, reply to this post with the service tag of the system sent via private message so that I can look into the details of the system and assist you better.
    Have a great day ahead.

  • Could you please tell me why as a Brit resident in Japan therefore having a billing address that is Japanese is forced to only get service from the Japanese online store? Is there not some way of allowing me to select movies and music to buy and download

    Could you please tell me why as a Brit resident in Japan therefore having a billing address that is Japanese is forced to only get service from the Japanese online store? Is there not some way of allowing me to select movies and music to buy and download from other stores. Why do am i forced to try to nread Japanese when I have selected English as my language. The price for Downloads is no different and even if it was I am happy to pay. This also applies to Movie rental which is crazy and extremely restrictive. I a supposed GLOBAL community why does Apple do this.

    You can buy ONLY from the itunes store of your country of residence (As proven by valid billing address of credit card) and ONLY while inside the borders of that country.
    These are the terms of the itunes store.

  • I am trying to install windows 7 to my Macbook pro with bootcamp but every time I open bootcamp I am only able to check the first two boxes but not the third one saying "install or remove Windows 7", any solutions ?

    Hi, I am trying to install Windows on my MacBook Pro with bootcamp. Every time I open bootcamp I am only able to check the first two boxes but not the third one saying "install or remove Windows 7". I did this before using the same computer and the same hard drive so I am not sure why this is happening now but did´t happen then. Any solutions ?

    Was your Bootcamp info.plist manipulated to change any options?

  • When I try to open live hot mail I get this message:The Windows Live Network is unavailable from this site for one of the following reasons:

    When I try to open live hot mail I get this message: The Windows Live Network is unavailable from this site for one of the following reasons:
    * This site may be experiencing a problem
    * The site may not be a member of the Windows Live Network
    You can:
    * You can sign in or sign up at other sites on the Windows Live Network, or try again later at this site.
    However, when I open hot mail in IE it opens just fine. Tried changing the password as suggested but it did not help in Firefox.

    Clear the cache and the cookies from sites that cause problems.
    * "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
    * "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

  • On opening some pdfs in new tab, get a box labeled Adobe Acrobat with a ? in it. Right click on the link gets the pdf. What does the box and ? mean. Running W7, FF 10.0.2, Adobe Standard 9. Thanks

    On opening some pdfs in new tab, get a box labeled Adobe Acrobat with a ? in it. Go back to the original link, right click on the link gets the pdf. What does the box and ? mean and why do I get it when trying to open some pdfs? Running W7, FF 10.0.2, Adobe Standard 9. Thanks.

    Assuming that you are using IE10 / IE11 on Windows: http://support.microsoft.com/kb/2716529

  • I have a text window open that displays every move I make on the desktop and I can't get rid of it. Help!

    My grandson was playing with my mouse and keyboard and did something so that now I have a text window open that displays every move I make on the desktop and I can't get rid of it. Help! The window continuously tells me where I am, etc.

    Go to System Preferences > Universal Access > Seeing Tab > Turn VoiceOver off.
    Or  CMD FN F5
    Captfred

  • I am having trouble printing  and am only getting part of the document which i have no margins set any help??

    i am having trouble printing  and am only getting part of the document  i have no margins set any help??

    What version of Pages?
    What Printer?
    If it is Pages '09, turn Comments off.
    Peter

  • IMovie was removed from my macbook pro after I downloaded OS X Yosemite, I had it before and have used it, but now I can only get it through the app store

    iMovie was removed from my macbook pro after I downloaded OS X Yosemite, I had it before and have used it, but now I can only get it through the app store. I can't pay for it so I would really appreciate the help.

    Look in your applications folder for the installer - Install OS X Yosemite. Delete it. Then go back to the App Store purchases tab and see if you can download it. You might have to re-index Spotlight.
    Spotlight – Re-index

  • When I try to backup my files from photoshop elements 12 the "calculating total media size" box will only get as far as 46% and then freeze, how can I make it go to 100%

    When I try to backup my files from photoshop elements 12 the "calculating total media size" box will only get as far as 46% and then freeze, how can I make it go to 100%

    hi barbara
    thank you for your response, i appreciate it.  there's definitely nothing wrong with the mouse or trackpad, both work fine in every other application....i can also easily change size dimensions in other programs on my computer so it doesn't seem to be that either.  it seems like there is something weird going on in the way that pse and my mac are interacting with each other, just wish i knew what it was.    thank you again, wish me luck!

  • Only getting sound out the right side speaker

    Just this morning, I realised that I am only getting sound out the right side (built-in) speaker on my iMac 24 inch.
    Any ideas as to why/how this is happening. It was working fine last night.
    Do I have to take it in for repair??

    thanks- yes that was the answer!
    god knows how i altered the setting. must have been a keyboard short-cut and i did it by mistake...!

  • When i rip a cd I only get 1min19secs on the 1st song and the rest says not avail.

    when I rip a cd I only get 1min19secs of the 1st song and the rest of the songs sats that its not avail.

    "Message" usually means a text message.  I suspect you mean email messages.  If so, and the email account you use is IMAP, then you can't delete an email on a device but not on the server - that's the way all IMAP services work.  If the account is POP, and if the email service provides this, then there should be a setting in your email settings for that account to NOT delete from the server.
    If you really mean a text message, then how it works is designed by your carrier.

  • HT3275 Since Installing a new hard drive on my 2008 macbook and reconnecting to to time capsule through time machine, I can only get backups since the install.

    Since Installing a new hard drive on my 2008 macbook and reconnecting to to time capsule through time machine, I can only get backups since the install.
    I receive a message saying identity of backup dis has changed and offers me the choice of either Don't back up or Use this disc.

    Time Machine treats any new drive like a new computer. It starts a completely new Time Machine backup. So you now have two backups - a new one and all your old ones.
    Visit Pondini's Time Machine FAQ for help with managing your Time Machine backups.

  • While syncing my I phone it gets to step six "optimizing " and gets almost to the end and I get a message that itunes has stopped working and has to close. it get to like 1074 of 1138 items to optimize when iTunes quits. Any suggestions on how to fix this

    While syncing my I phone it gets to step six "optimizing " and gets almost to the end and I get a message that itunes has stopped working and has to close. It get to like 1074 of 1138 items to optimize when iTunes quits. Any suggestions on how to fix this?

    Same problem here! Moreover, for some reason, the pictures in my iPhone 3GS somehow have been divided into 2 folders, Photos and Medialibrary. And when I open iPhone as a folder through the explorer I can see only the Photos folder, but cannot see the Medialibrary folder which stores the photos taken before updating/upgrading the iPhone and getting separated folders!!! What the hack with all of this?!!! When I connect iPhone to PC it automatically opens iTunes and starts syncronizing it, but at the process of OPTIMIZING the photos (and according to the number of photos it shows, I see that it tries to syncronize that invisible Medialibrary folder) the process suddenly stops and error message pops out Tried the sync test, tried the button DEBUG in that pop out message, but NOTHING HELPS!!! Also, when I open the Medialibrary in my iPhone, the screen get sblack all through scrolling it down, only the video clips are shown there... >.<
    So, could you, apple developers, please, explain WHAT THIS PROBLEM IS ABOUT?!!!!!! FIX IT! I am getting ****** of to spend hours at the computer and reading those lame advises which do not help at all! I have my own things to do except reading your support websites. And I payed for the product ready to use, but not a halfproduct which problems should further be solved somehow by users..

Maybe you are looking for