Opening a doc in actual size

Should be an easy question. I'm just not finding the answer too fast. Just got my new version of Elements and tried to open my file that is 36" x 24". Elements seems to default to opening the image in standard portait 8.5 x 11, grossly distorting the drawing. I have looked at preferences under edit menu and page setup and everything else I could think of. I believe it must be something simple I'm completely missing.
Thanks in advance!
MJ

There is no Elements setting that does that. Elements opens the image so that the entire image is displayed , by default. There should be no distortion. I just opened one of my 26x38" posters, and it opened just fine. So, what's wrong ?
What version of Elements are you using? I'm going to suggest you delete the "Prefs" file as a first step, and there are several ways to do this.
Hopefully, this is a result of a corrupted prefs file.
Are you using a MAC or a PC?
In Windows>display settings , what is your screen resolution ( e.g. 1024x768, etc ) and does that match the aspect ration of your display ( 4:3 for typical CRT displays ) ?
Let's see some details, and our amateur crew can tackle this one !
Brent

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