Opening a mac jpeg on a PC

Okay, so I have a PC and received a jpeg which was created on a mac and am unable to open it. When I try to open it, Photoshop just says "Failed to load photo." I've tried opening it with other programs and was wondering what I should do. Thanks.

JPEG files are cross platform. If it really is a jpeg file it is probably corrupt, you should have the person who sent you the JPEG re-send it.

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A client who is on a pc can't open my mac jpeg attachments. Help?

Has anybody else had this problem? I attach a jpeg to an email from my Mac (Send Windows-friendly attachments is checked) and my client on a PC using Outlook says they are embedded. I send using different servers, but no luck. Anybody have an answer?

If you use the automatic functions in other programs like iPhoto, they may be embedded by default. This encapsulates them in an html enclosure in the message and makes reading them more difficult.
If you allow the insertion point to be at a random location when the insertion is performed in Mail, the photo may be embedded by default. Move the insertion point to the very end of the message text. OR, send the attachment alone, with a Subject like, Photo ONLY attached (nt)
-- (nt) is a common shorthand for no message text.
In desperate situations, you can use this:
Mail > Preferences > Composing
Message Format:[ Plain Text ]
--this will not allow attachment to be encapsulated in html, but you get no formatting in your message text.
Not that also:
Responding: [√] Use same message format as original message
--will impact the format of your messages in some cases.

I am trying to use photomerge compose. I open one standard jpeg image and one image that is my business logo in a png format. When I select the png image, to extract the logo from it, it appears as all white and will not allow me to select the logo from

I am trying to use photomerge compose. I open one standard jpeg image and one image that is my business logo in a png format. When I select the png image, to extract the logo from it, it appears as all white and will not allow me to select the logo from it. It has worked in the past but I downloaded the update today and photomerge will not work correctly. Any ideas?

hedger,
How do you expect anyone to help when we don't know a darned thing about the file, abut your setup, exact version of Photoshop and your OS, machine specs, etc.?
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

Imovie won't open on mac

imovie won't open on mac
what do I do .... I have clicked force quit as it is unresponsive?
I have shut down computer. Unplugged power for 30 seconds and opened back up still the same problem. Help please!!!

So you don't have the iLife 09 disk either? (Can't remember if that was a separate disk or not).
Hmmm, it'd be better if you had the iLife disk.....
So, first you need to buy Snow Leopard (call Apple, it's the best price there); once you install it, update it to 10.6.8. That will give you the Mac App Store - you need that to buy Mountain Lion (download only, no disks). You will also want to up your RAM memory toa s much as you can - Mountain Lion is somewhat of a memory hog.
If you don't have your iLife disks, then a bootable clone on an external drive is an absolute must have just in case. You should do the first one before you install Snow Leopard just in case. Then, once you're up to 10.6.8 and all your applications are updated 9ncluding iLife, make a new bootable clone before you download/install Mountain Lion. Keep that clone safe just in case you need to revert or something goes wrong (especially if you don't have disks).
Once Mountain Lion is downloaded, first dismiss the installer and find it in your Applications folder. Make a copy of it and put it in a safe place (so you don't need to download it again). Then begin installing; when finished, run Software Update. Hopefully, your iMovie will be updated to the latest version. At that point, I'd make another clone and keep that one updated.
Having said all that, I'm not sure about iMovie not responding now - since you don't have disks, you can't reinstall it, so I don't know if upgrading will work. Normally one should take care of any problems before upgrading, but unless you want to buy a retail iLife 09 or 11 (which is still available online here and there), there isn't much you can do about installing.

Pages file from iPad won't open on Mac

My iPad has Pages version 2.0 (1058). It uses iCloud and runs iOS 7.0.3.
My Mac has iWorks 09, bought as a hard package with disc, not from AppStore. The Pages included in that says it's version 4.3. Running under Mavericks on an iMac.
Wrote a file on the iPad today. Trying to open it on the Mac yields a message "You need a newer version of Pages to open this document". So I looked at the support pages and found a recommendation to download an update of iWorks to version 9.3. The support page said "iWork Update 9.3 adds support for iWork for iOS 1.7 apps." Whatever that is.
Did this and installed. My Pages still claims to be version 4.3 and will not open the document in iCloud, written on the iPad. Same error message. This is a bit annoying. Does it mean I need to buy a new iWorks version for the Mac in order to get it to work with the iPad version?
Åke

iWork 9.3 includes Pages 4.3, but Pages 2.0 for iOS requires Pages 5.0 on a Mac. Pages 5.0 needs OS X Mavericks, so you have to upgrade Mac OS X.
Open the Mac App Store and download OS X Mavericks. Make a backup of your files with Time Machine and check that your apps are compatible > http://www.roaringapps.com
After upgrading, open the Mac App Store, go to Updates tab and download the most recent Pages version free of charge

I tried opening my Mac files to windows by using Macdriver 8, however upon opening the file my previous mac folders were converted to windows shortcuts and upon returning to my mac pc, all my folders has a .lnk file extension which I cannot open.

I tried opening my Mac files to windows by using Macdriver 8, however upon opening the file my previous mac folders were converted to windows shortcuts and upon returning to my mac pc, all my folders has a .lnk file extension which I cannot open. Need help very badly since the hard drive I use is the only back up I have for my very old pics. Thank you...

Backup with cloning software your HD to have an exact copy of it as it is.
Use this methodology to recover your partition.
Have fun,
Leo

Hello there! am new to mac and had been using my mcbook pro for like a year now with no problem but last Monday, I started having concerns about my keychain access.. every time i open the mac it asks for my keychain password.. what can i do?

Hello there!
I am a new Mc Bok Pro user and had been using my mac since Sept, 2012 with no problem. Just recently however, I have been experiencing a Keychain access problem. Specifically, whenever I open the mac, it asks for my keychain password... Can I restore my mac to its condition before Jan. 18, 2014? What should I do?
Thanks everyone!
Georgem

This is only for Local Items key chain not Login Keychain.
“Local Items” keychain prompt?
Try this.
https://support.apple.com/kb/TS5362

Everytime i try to open the mac app store it doesn't connect

I've just downloaded the new ios x software mountain lion. I am trying to get a few new apps from the mac app store. However everytime I open the mac app store application it dooesn't start and the error. "cannot connect to the mac app store" appears. Does this have anything to do with Apple currently updating the system or is there really a problem. If there is then can somebody help me out getting it working.

I had found this when I had the same problem:
Close the App Store (make sure to Quit)
Open Keychain Access from the Applications > Utilities folder
Click on System Roots on the upper left panel
Click on Certificates from the lower left panel
Scan through the list of certificates on the right and look for any with a blue “+” symbol overlaid on the icon (these have custom trust settings, which might be wrong).
For some reason just setting them to Use System Defaults doesn’t make the settings apply, so repeat the following steps for all certificates with the blue “+”
Double Click on the certificate to show the info panel
Click on the triangle next to Trust to reveal the Trust settings
Change the Secure Sockets Layer (SSL) setting to No Values Specified
Close the info panel, you should be prompted for the administrators password.
Double Clock on the same certificate again
Expand the Trust settings
Change the When using this certificate setting to Use System Defaults
Close the info panel, and again enter the administrators password.
Repeat this for all of the certificates with the blue “+”
When done, restart the App Store and see if you can access Updates.

Why is the text not the visible in the protected PDF opened on Mac?

Long story short:
I've created a document in Microsoft Word 2010 and saved it as PDF. With the .pdf open now in Acrobat Reader 9.4.1 I have enabled the protection over the .pdf file by only allowing Printing and saved the protected .pdf. All of these actions are made on Windows 7 machine. Now when trying to open the protected .pdf on Mac (with Snow Leopard 10.6.6 and Preview) the .pdf opened only shows the lines and bullets but not the text.
Why is the text not visible in the protected PDF opened on Mac?
(is this bug or a "feature"?)
Note: the protected .pdf looks good on Windows 7 and it works on Mac if the .pdf has no protection.
Thanks!

A. What application are you using to add the protection? Reader cannot add any file security and I don't think the PDF feature of Word will either.
B. Mac Preview has issues with PDF standards so there may be some features that you will experience issues with that have no workarounds.
C. Have you checked the file after adding security to see if all fonts are embedded?

In PSE 13, when I open a folder, jpeg files have a preview image, but PSD, DNG and CR2 files don't. Also, no thumbnail below the file list.

Working in PSE 13, when I open a folder, jpeg files have a preview image, but psd files just have white sheet of paper as preview. I have to open the file to be able to see it. Also, there is no thumbnail of the file below the file list.Surely, there's a setting that needs to be changed. I did not have this problem with Elements 12. This is a real bother because I have to use Lightroom to see all the file types. It seems as if Elements is using the standard Windows file loader that can't show previews of file types it doesn't know including .PSD, DNG and CR2. Is that a bug or did I do something wrong? Thanks for any help.

I am using Windows 7 64 bits. Working in the editor, I never use the organizer. The screen above is not the same at all that I got in Elements 12, it was completely different and showed me a thumbnail below the listing when I single clicked on one of the files. In Elements 12, I also could see a thumbnail of all the file types, not only the jpegs. It is as if the loader is the regular Windows used anywhere, not the right one for Elements. I hope someone understands my problem.. Thanks.
Mike

I can not open the mac app store from my macbook pro, I can not open the mac app store from my macbook pro, I can not open the mac app store from my macbook pro

Help...
I can not open the mac app store in any way from my mac book pro
please help

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

Adobe Illustrator CS6 won't open in Mac 10.10 without Java SE 6 Runtime. Where do I get it.

Adobe Illustrator CS6 won't open in Mac 10.10 without Java SE 6 Runtime. Where do I get it.
I went to Jave and downloaded the latest version of Java 8 Update 31 for Mac, but it still won't open.

dchasin,
You may be able to get round the legacy JAVA requirement as follows:
Create empty folders at “/System/Library/Java/JavaVirtualMachines/1.6.0.jdk” and “/System/Library/Java/Support/Deploy.bundle”, to make Illustrator use Jave SE 8 as it should.
The solution was presented by Kals in post #7 here:
https://forums.adobe.com/thread/1637908
Here are download sites:
Win:
http://www.oracle.com/technetwork/java/javase/downloads/java-archive-downloads-javase6-419 409.html
Mac:
http://support.apple.com/kb/DL1572
Some have found that the page may turn up blank to start with, so it may be necessary to reload the page.
Others have found that it may depend on browser. Specifically, a switch from Safari has solved it in one case.

Emails won't open on Mac but will on laptop and iPhone. On Mac can see the subject heading but the rest is blank in both preview pane and if I try to open the emai. Can anyone help me?

emails won't open on Mac but will on laptop and iPhone. On Mac can see the subject heading but the rest is blank in both preview pane and if I try to open the emai. Can anyone help me?

Back up all data. Rebuild the mailbox.

Can't open attachments and Jpegs from my email

I upgraded to Firefox16 and since can't open attachments or jpegs in my yahoo email account. Yahoo claims that the problem is with my browser.

Hello tbrowntx, see : [https://support.mozilla.org/en-US/kb/change-firefox-behavior-when-open-file#os=winxp&browser=fx16 Change what Firefox does when you click on or download a file]
see also : [https://support.mozilla.org/en-US/kb/set-how-firefox-handles-different-file-types#os=winxp&browser=fx16 Set how Firefox handles different types of files]
thank you

Help me urgently please, impossible to open my Mac book air, sometimes he refuse my login, sometimes he goes further but the screen is never uploaded completely, he goes off before, and he take hours for all that, till than he have been perfect...

I'm having problems to open my Mac, sometimes he refuse my login several times, when I insist he start, very slowly but he never gets to the final, he doesn't upload the screen completely, can you help me? thank you

BTW (speaking as a Dad of 3 daughters in Grad school) if you don't already have and use a DropBox account, or some other similar online "cloud" based backup of your school documents, you should start doing so immediately. By keeping all of your important documents in the Dropbox folder on your computer, you have instant access to them from any other computer (or iPad), should you be w/o your computer while in for repairs (or if, God forbid, it is stolen). It's free for 2 GB of online storage, which is more than enough for a few years worth of Word documents, etc. (If you get other people to sign up via your email "invitation", then Dropbox gives you even more free storage space.) Every time you close a document, it is updated on the Dropbox servers (encrypted), if it is in the Dropbox folder (assuming you give it a few seconds to update before turning off your computer). Do a google search of "Cloud based storage comparisons" to compare the amount of free space each of the competing services give you.

Opening a mac jpeg on a PC

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