Opening a .PDF causes lightroom to launch?!
Hi,
whenever I open a .pdf, not only does the pdf come up in adobe reader, but it also launches lightroom! Is there anyway to stop this from happening?
Thanks,
Wim
PC?
It is probably Adobe Downloader. Disable it.
Don
Don Ricklin, MacBook 1.83Ghz Duo 2 Core, Pentax *ist D
http://donricklin.blogspot.com/
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I use Adobe Web Premium CS3 on my desktop. The OS and software are installed on the primary drive. I have a spare hard drive on the desktop that is used infrequently. After an hour of using my desktop, the spare drive usually spins down due to no-activity.
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Hi Everyone,
I have been having an issue, along with several colleauges in my department that a certain type of Adobe PDF causes Lion 10.7.2 to crash when switching from the message or opening it in MacOSX mail or in Preview. These PDFs are are sent out by the same administrative assistant in our department, suggesting to me that the software she is using is the culprit. The "Content Creator" is listed as Adobe InDesign CS2 (4.05) and the encoding software is Adobe PDF Library 7.0. My boss recently upgraded to OSX Lion 10.7.2 and has had the same exact issue with the same emails.
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Many thanksI can't upload the PDF with the forum, but here are the crash logs from mail and preview...
Process: Mail [5924]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 5.1 (1251)
Build Info: Mail-1251000000000000~2
Code Type: X86-64 (Native)
Parent Process: launchd [152]
Date/Time: 2011-11-16 13:49:08.207 -0500
OS Version: Mac OS X 10.7.2 (11C74)
Report Version: 9
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000602
VM Regions Near 0x602:
-->
__TEXT 000000010bfa0000-000000010c352000 [ 3784K] r-x/rwx SM=COW /Applications/Mail.app/Contents/MacOS/Mail
Application Specific Information:
objc[5924]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CorePDF 0x00007fff8a6a7817 CGPDFNodePurge + 41
1 com.apple.CorePDF 0x00007fff8a6a7907 CGPDFNodePurgeChildren + 73
2 com.apple.CorePDF 0x00007fff8a6a7907 CGPDFNodePurgeChildren + 73
3 com.apple.CorePDF 0x00007fff8a6a7907 CGPDFNodePurgeChildren + 73
4 com.apple.CorePDF 0x00007fff8a6a7907 CGPDFNodePurgeChildren + 73
5 com.apple.CorePDF 0x00007fff8a6a7907 CGPDFNodePurgeChildren + 73
6 com.apple.CorePDF 0x00007fff8a6a7907 CGPDFNodePurgeChildren + 73
7 com.apple.CorePDF 0x00007fff8a6a7907 CGPDFNodePurgeChildren + 73
8 com.apple.CorePDF 0x00007fff8a6a7907 CGPDFNodePurgeChildren + 73
9 com.apple.CorePDF 0x00007fff8a6a7907 CGPDFNodePurgeChildren + 73
10 com.apple.CorePDF 0x00007fff8a6a9cf6 CGPDFNodeRelease + 77
11 com.apple.CorePDF 0x00007fff8a6a3413 _CGPDFLayoutFinalize + 25
12 com.apple.CoreFoundation 0x00007fff835d4256 CFRelease + 502
13 com.apple.CoreFoundation 0x00007fff835d88a2 __CFBasicHashDrain + 450
14 com.apple.CoreFoundation 0x00007fff835d4256 CFRelease + 502
15 com.apple.CoreGraphics 0x00007fff878ef02c CGPropertiesRelease + 33
16 com.apple.CoreGraphics 0x00007fff87902ee9 pdf_page_release + 60
17 com.apple.CoreGraphics 0x00007fff87902e34 CGPDFPageFinalize + 30
18 com.apple.CoreFoundation 0x00007fff835d4256 CFRelease + 502
19 com.apple.CoreGraphics 0x00007fff87902ddc CGPDFDocumentFinalize + 56
20 com.apple.CoreFoundation 0x00007fff835d4256 CFRelease + 502
21 com.apple.PDFKit 0x00007fff862e1a81 -[PDFDocument dealloc] + 249
22 com.apple.PDFKit 0x00007fff86332a2c -[PDFViewLayout dealloc] + 129
23 com.apple.PDFKit 0x00007fff862d550d -[PDFView dealloc] + 537
24 com.apple.mail 0x000000010c1d6978 0x10bfa0000 + 2320760
25 libobjc.A.dylib 0x00007fff8c3b803c (anonymous namespace)::AutoreleasePoolPage::pop(void*) + 434
26 com.apple.CoreFoundation 0x00007fff835fcf75 _CFAutoreleasePoolPop + 37
27 com.apple.Foundation 0x00007fff8c8a27a3 -[NSAutoreleasePool drain] + 154
28 com.apple.AppKit 0x00007fff845666d1 -[NSApplication run] + 634
29 com.apple.AppKit 0x00007fff847e580c NSApplicationMain + 867
30 com.apple.mail 0x000000010c078d88 0x10bfa0000 + 888200
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff859137e6 kevent + 10
1 libdispatch.dylib 0x00007fff887315be _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff8873014e _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8591167a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff85910d71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff835fbb6c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff836042d4 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff83603ae6 CFRunLoopRunSpecific + 230
5 com.apple.Foundation 0x00007fff8c8aa04f -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 267
6 com.apple.Foundation 0x00007fff8c8a9f3b -[NSRunLoop(NSRunLoop) run] + 62
7 com.apple.MessageFramework 0x00007fff86d98891 +[_NSSocket _runIOThread] + 80
8 com.apple.Foundation 0x00007fff8c8f87fe -[NSThread main] + 68
9 com.apple.Foundation 0x00007fff8c8f8776 __NSThread__main__ + 1575
10 libsystem_c.dylib 0x00007fff859b78bf _pthread_start + 335
11 libsystem_c.dylib 0x00007fff859bab75 thread_start + 13
Thread 3:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8591167a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff85910d71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff835fbb6c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff836042d4 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff83603ae6 CFRunLoopRunSpecific + 230
5 com.apple.Foundation 0x00007fff8c9040ab +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 335
6 com.apple.Foundation 0x00007fff8c8f87fe -[NSThread main] + 68
7 com.apple.Foundation 0x00007fff8c8f8776 __NSThread__main__ + 1575
8 libsystem_c.dylib 0x00007fff859b78bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff859bab75 thread_start + 13
Thread 4:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff85912df2 __select + 10
1 com.apple.CoreFoundation 0x00007fff8364cf9b __CFSocketManager + 1355
2 libsystem_c.dylib 0x00007fff859b78bf _pthread_start + 335
3 libsystem_c.dylib 0x00007fff859bab75 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8591167a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff85910d71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff835fbb6c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff836042d4 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff83603ae6 CFRunLoopRunSpecific + 230
5 com.apple.Foundation 0x00007fff8c8aa04f -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 267
6 com.apple.Foundation 0x00007fff8c8a9f3b -[NSRunLoop(NSRunLoop) run] + 62
7 com.apple.MessageFramework 0x00007fff86d790b1 -[RSSInterchange _runManager] + 1345
8 com.apple.Foundation 0x00007fff8c8f87fe -[NSThread main] + 68
9 com.apple.Foundation 0x00007fff8c8f8776 __NSThread__main__ + 1575
10 libsystem_c.dylib 0x00007fff859b78bf _pthread_start + 335
11 libsystem_c.dylib 0x00007fff859bab75 thread_start + 13
Thread 6:: WebCore: LocalStorage
0 libsystem_kernel.dylib 0x00007fff85912bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff859bb274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore 0x00007fff8c0e6c40 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.WebCore 0x00007fff8ab8bdca ***::MessageQueue<WebCore::LocalStorageTask>::waitForMessage() + 132
4 com.apple.WebCore 0x00007fff8ab8bd23 WebCore::LocalStorageThread::threadEntryPoint() + 99
5 com.apple.WebCore 0x00007fff8ab8bc6b WebCore::LocalStorageThread::threadEntryPointCallback(void*) + 9
6 libsystem_c.dylib 0x00007fff859b78bf _pthread_start + 335
7 libsystem_c.dylib 0x00007fff859bab75 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff85913192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff859b9594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff859bab85 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff85913192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff859b9594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff859bab85 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff85913192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff859b9594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff859bab85 start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff85913192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff859b9594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff859bab85 start_wqthread + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff85913192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff859b9594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff859bab85 start_wqthread + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff85913192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff859b9594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff859bab85 start_wqthread + 13
Thread 13:
Thread 14:: CVDisplayLink
0 libsystem_kernel.dylib 0x00007fff85912bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff859bb2a6 _pthread_cond_wait + 890
2 com.apple.CoreVideo 0x00007fff83ebe63f CVDisplayLink::waitUntil(unsigned long long) + 279
3 com.apple.CoreVideo 0x00007fff83ebdaa5 CVDisplayLink::runIOThread() + 559
4 com.apple.CoreVideo 0x00007fff83ebd85d _ZL13startIOThreadPv + 148
5 libsystem_c.dylib 0x00007fff859b78bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff859bab75 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000001 rbx: 0x0000000000000602 rcx: 0x0000000000000174 rdx: 0x00007fe0938856b0
rdi: 0x0000000000000602 rsi: 0x000000000000007c rbp: 0x00007fff6bb9f280 rsp: 0x00007fff6bb9f270
r8: 0x0000000000000006 r9: 0x00007fe092b1ca20 r10: 0x0000000066db7486 r11: 0x0000000023ec256c
r12: 0x00007fff8a6a33fa r13: 0x0000000000000001 r14: 0x0000000000000001 r15: 0x0000000000000000
rip: 0x00007fff8a6a7817 rfl: 0x0000000000010202 cr2: 0x0000000000000602
Logical CPU: 1
Binary Images:
0x10bfa0000 - 0x10c351fff com.apple.mail (5.1 - 1251) <6497E6E9-53F7-3772-ACC1-6E5E96449353> /Applications/Mail.app/Contents/MacOS/Mail
0x10c84c000 - 0x10c850ff7 libFontRegistryUI.dylib (??? - ???) <F617D431-0BCD-3E1F-9BFC-599FDFAC99A0> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistryUI.dylib
0x10d87b000 - 0x10d87dfff apop.so (??? - ???) <B40CE86C-1757-3261-848C-F166F3D513EA> /usr/lib/sasl2/apop.so
0x10d881000 - 0x10d897fff dhx.so (??? - ???) <9AB7809C-2651-3FCF-9357-8E1CDEAB6466> /usr/lib/sasl2/dhx.so
0x10d8a4000 - 0x10d8adfff digestmd5WebDAV.so (??? - ???) <8D39C8C0-ACCE-34D4-815A-87825A1A4492> /usr/lib/sasl2/digestmd5WebDAV.so
0x10d8b2000 - 0x10d8b4fff libanonymous.2.so (??? - ???) <99136B94-8BE0-3563-9E2A-9C826971B6E9> /usr/lib/sasl2/libanonymous.2.so
0x10d8b8000 - 0x10d8bbfff libcrammd5.2.so (??? - ???) <5EEE3304-D132-3C9B-A54D-C21D7C34DA28> /usr/lib/sasl2/libcrammd5.2.so
0x10d8c0000 - 0x10d8c9fff libdigestmd5.2.so (??? - ???) <6DD64225-CFFF-379B-A5BA-5409F777F307> /usr/lib/sasl2/libdigestmd5.2.so
0x10d8ce000 - 0x10d8d3fff libgssapiv2.2.so (??? - ???) <DC1BA305-26FA-3CC7-8400-6A45521EF2A3> /usr/lib/sasl2/libgssapiv2.2.so
0x10d8d8000 - 0x10d8dafff login.so (??? - ???) <48CD069F-68F5-32C4-BFAC-AC0EFB7B9489> /usr/lib/sasl2/login.so
0x10d8de000 - 0x10d8e3fff libntlm.so (??? - ???) <1B9D16BE-D0DB-31A3-8B84-7830509B5ECA> /usr/lib/sasl2/libntlm.so
0x10d8e8000 - 0x10d8effff libotp.2.so (??? - ???) <1DDBDDF7-3F84-3AF0-A878-9E64EEBE0ED5> /usr/lib/sasl2/libotp.2.so
0x10d8f8000 - 0x10d8fcfff libpps.so (??? - ???) <26172BC5-1758-3BE6-9B8D-F254A727478A> /usr/lib/sasl2/libpps.so
0x10d902000 - 0x10d905ff7 mschapv2.so (??? - ???) <F62C8BE2-B2E4-3E36-AC52-B4E149AFC186> /usr/lib/sasl2/mschapv2.so
0x10d90a000 - 0x10d90cfff libplain.2.so (??? - ???) <C98A873A-4373-3E3A-8257-D9BB5F857C85> /usr/lib/sasl2/libplain.2.so
0x10d910000 - 0x10d93efff com.apple.DirectoryService.PasswordServerFramework (7.0 - 7.0) <58E9CACA-9438-3B86-84DC-272533F2B704> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x10d953000 - 0x10d956fff shadow_auxprop.so (??? - ???) <DF9DE842-FBFA-368A-AA8C-E29CF334FF69> /usr/lib/sasl2/shadow_auxprop.so
0x10d95b000 - 0x10d95dfff smb_nt.so (??? - ???) <C6D59817-4DB8-34F9-BD71-2FDDA857CBA8> /usr/lib/sasl2/smb_nt.so
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0x7fff8a782000 - 0x7fff8a78dfff com.apple.NSServerNotificationCenter (4.0 - 4.0) <67D1D43D-7641-3BCA-B2BF-10838B380100> /System/Library/Frameworks/ServerNotification.framework/Versions/A/ServerNotifi cation
0x7fff8a78e000 - 0x7fff8a801fff libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <6BDD43E4-A4B1-379E-9ED5-8C713653DFF2> /usr/lib/libstdc++.6.dylib
0x7fff8a802000 - 0x7fff8a806fff libutil.dylib (??? - ???) <28672328-B738-38CE-B231-8A93CA6E6EA4> /usr/lib/libutil.dylib
0x7fff8a807000 - 0x7fff8a88bff7 com.apple.ApplicationServices.ATS (317.5.0 - ???) <FE629F2D-6BC0-3A58-9844-D8B9A6808A00> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff8aa37000 - 0x7fff8aa8afff com.apple.AppleVAFramework (5.0.14 - 5.0.14) <45159B9E-05BF-35B2-AF76-D933490FBFB1> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x7fff8aab4000 - 0x7fff8aac2ff7 com.apple.AppleFSCompression (37 - 1.0) <88C436E8-38AE-3D96-A8C8-2D1805CC47B7> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x7fff8aac3000 - 0x7fff8aaccfff com.apple.AOSNotification (1.4.0 - 504.1) <0CD79695-6625-3BF4-A420-2612190EC2E0> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotif ication
0x7fff8aaea000 - 0x7fff8aaeafff com.apple.audio.units.AudioUnit (1.7.1 - 1.7.1) <04C10813-CCE5-3333-8C72-E8E35E417B3B> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff8aaeb000 - 0x7fff8aaf6ff7 com.apple.speech.recognition.framework (4.0.19 - 4.0.19) <7ADAAF5B-1D78-32F2-9FFF-D2E3FBB41C2B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff8aaf7000 - 0x7fff8ab0bfff com.apple.syncservices.syncservicesui (6.1 - 673.3) <1388CDAC-98DB-3FC8-915A-40301804D172> /System/Library/PrivateFrameworks/SyncServicesUI.framework/Versions/A/SyncServi cesUI
0x7fff8ab0c000 - 0x7fff8ab1eff7 libz.1.dylib (1.2.5 - compatibility 1.0.0) <30CBEF15-4978-3DED-8629-7109880A19D4> /usr/lib/libz.1.dylib
0x7fff8ab5e000 - 0x7fff8ab68fff libcsfde.dylib (??? - ???) <49DD8C85-A3F9-36FB-BB63-ECAD4ABD8AF9> /usr/lib/libcsfde.dylib
0x7fff8ab69000 - 0x7fff8b86ffef com.apple.WebCore (7534.51 - 7534.51.22) <352D30ED-1D1D-390E-B7CB-18E954485FD3> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x7fff8b870000 - 0x7fff8b973fff libsqlite3.dylib (9.6.0 - compatibility 9.0.0) <7F60B0FF-4946-3639-89AB-B540D318B249> /usr/lib/libsqlite3.dylib
0x7fff8b974000 - 0x7fff8b991ff7 com.apple.openscripting (1.3.3 - ???) <A64205E6-D3C5-3E12-B1A0-72243151AF7D> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff8b992000 - 0x7fff8ba70fff com.apple.ImageIO.framework (3.1.1 - 3.1.1) <13E549F8-5BD6-3BAE-8C33-1D0BD269C081> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x7fff8ba71000 - 0x7fff8bb76ff7 libFontParser.dylib (??? - ???) <B9A53808-C97E-3293-9C33-1EA9D4E83EC8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff8bb77000 - 0x7fff8bbc0fff com.apple.framework.CoreWLAN (2.1.1 - 211.3) <0FBC6087-6872-3403-A317-CE888969CF4C> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff8bbc1000 - 0x7fff8bc22fff com.apple.ExchangeWebServices (2.0 - 123) <74F90633-C43E-31F2-A9CF-2E91E306E46F> /System/Library/PrivateFrameworks/ExchangeWebServices.framework/Versions/A/Exch angeWebServices
0x7fff8bc29000 - 0x7fff8bc8bfff com.apple.coreui (1.2.1 - 164.1) <F7972630-F696-3FC5-9FCF-A6E1C8771078> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff8bc8c000 - 0x7fff8bc9afff com.apple.NetAuth (1.0 - 3.0) < -
Hello this week I'm unable to open any pdf's with preview, when I select to open a window opens up with message "file couldn't be opened because you don't have permission to view it" none of the pdf's have any security thanks if you can assist
Back up all data. Don't continue unless you're sure you can restore from a backup, even if you're unable to log in.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
Step 1
If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked Allow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
Triple-click the following line to select it. Copy the selected text to the Clipboard (command-C):
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -R $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password. Nothing will be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command will take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1 or if it doesn't solve the problem.
Boot into Recovery. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open.
In the Terminal window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
▹ Restart
from the menu bar. -
Preview crashing on yosemite whenever i open a pdf file
preview crashing on yosemite whenever i open a pdf file
Hi,
Ever since i updated to yosemite my preview app keeps crashing every time I open a PDF file.
Can anyone figure this out ?
Here is the crash report:
Process:
Preview [10399]
Path:
/Applications/Preview.app/Contents/MacOS/Preview
Identifier:
com.apple.Preview
Version:
8.0 (859.7)
Build Info:
Preview-859007000000000~1
Code Type:
X86-64 (Native)
Parent Process:
??? [1]
Responsible:
Preview [10399]
User ID:
501
Date/Time:
2015-03-05 22:34:17.377 +0530
OS Version:
Mac OS X 10.10.2 (14C109)
Report Version:
11
Anonymous UUID:
84C286D1-4263-F635-8D07-37CC70D78025
Sleep/Wake UUID:
0EE5FBFA-59E1-48D2-9188-10BC1FD81364
Time Awake Since Boot: 26000 seconds
Time Since Wake:
680 seconds
Crashed Thread:
11 Dispatch queue: NSOperationQueue 0x7fab68815160 :: NSOperation 0x7fab684ce800 (QOS: USER_INITIATED)
Exception Type:
EXC_CRASH (SIGABRT)
Exception Codes:
0x0000000000000000, 0x0000000000000000
Application Specific Information:
abort() called
*** error for object 0x7fab63785510: pointer being freed was not allocated
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib
0x00007fff9368d4de mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff9368c64f mach_msg + 55
2 com.apple.CoreFoundation
0x00007fff8c269b34 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation
0x00007fff8c268ffb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation
0x00007fff8c268858 CFRunLoopRunSpecific + 296
5 com.apple.HIToolbox
0x00007fff90984aef RunCurrentEventLoopInMode + 235
6 com.apple.HIToolbox
0x00007fff9098486a ReceiveNextEventCommon + 431
7 com.apple.HIToolbox
0x00007fff909846ab _BlockUntilNextEventMatchingListInModeWithFilter + 71
8 com.apple.AppKit
0x00007fff8e94df81 _DPSNextEvent + 964
9 com.apple.AppKit
0x00007fff8e94d730 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
10 com.apple.AppKit
0x00007fff8e941593 -[NSApplication run] + 594
11 com.apple.AppKit
0x00007fff8e92ca14 NSApplicationMain + 1832
12 libdyld.dylib
0x00007fff9355f5c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff93693232 kevent64 + 10
1 libdispatch.dylib
0x00007fff90870a6a _dispatch_mgr_thread + 52
Thread 2:: CVDisplayLink
0 libsystem_kernel.dylib
0x00007fff93692136 __psynch_cvwait + 10
1 com.apple.CoreVideo
0x00007fff8fcbbff8 CVDisplayLink::waitUntil(unsigned long long) + 240
2 com.apple.CoreVideo
0x00007fff8fcbb4b3 CVDisplayLink::runIOThread() + 511
3 com.apple.CoreVideo
0x00007fff8fcbb29b startIOThread(void*) + 147
4 libsystem_pthread.dylib
0x00007fff953e7268 _pthread_body + 131
5 libsystem_pthread.dylib
0x00007fff953e71e5 _pthread_start + 176
6 libsystem_pthread.dylib
0x00007fff953e541d thread_start + 13
Thread 3:
0 libsystem_kernel.dylib
0x00007fff9368d4de mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff9368c64f mach_msg + 55
2 com.apple.CoreFoundation
0x00007fff8c269b34 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation
0x00007fff8c268ffb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation
0x00007fff8c268858 CFRunLoopRunSpecific + 296
5 com.apple.AppKit
0x00007fff8eab133b _NSEventThread + 137
6 libsystem_pthread.dylib
0x00007fff953e7268 _pthread_body + 131
7 libsystem_pthread.dylib
0x00007fff953e71e5 _pthread_start + 176
8 libsystem_pthread.dylib
0x00007fff953e541d thread_start + 13
Thread 4:
0 libsystem_kernel.dylib
0x00007fff9369294a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff953e540d start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib
0x00007fff9369294a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff953e540d start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib
0x00007fff9369294a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff953e540d start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib
0x00007fff9369294a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff953e540d start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib
0x00007fff9369294a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff953e540d start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib
0x00007fff9369294a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff953e540d start_wqthread + 13
Thread 10:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib
0x00007fff9369248a __semwait_signal + 10
1 libsystem_c.dylib
0x00007fff8bd46e50 usleep + 54
2 com.apple.AppKit
0x00007fff8eb5e763 -[NSUIHeartBeat _heartBeatThread:] + 2376
3 com.apple.Foundation
0x00007fff925f990a __NSThread__main__ + 1345
4 libsystem_pthread.dylib
0x00007fff953e7268 _pthread_body + 131
5 libsystem_pthread.dylib
0x00007fff953e71e5 _pthread_start + 176
6 libsystem_pthread.dylib
0x00007fff953e541d thread_start + 13
Thread 11 Crashed:: Dispatch queue: NSOperationQueue 0x7fab68815160 :: NSOperation 0x7fab684ce800 (QOS: USER_INITIATED)
0 libsystem_kernel.dylib
0x00007fff93692286 __pthread_kill + 10
1 libsystem_c.dylib
0x00007fff8bd25b53 abort + 129
2 libsystem_malloc.dylib
0x00007fff97aee937 free + 428
3 com.apple.CoreGraphics
0x00007fff8c987cad load_font + 138
4 com.apple.CoreGraphics
0x00007fff8c9881a5 CGPDFFontGetFont + 33
5 com.apple.CoreGraphics
0x00007fff8c99d201 cid_draw + 259
6 com.apple.CoreGraphics
0x00007fff8c9874d7 CGPDFTextLayoutDrawGlyphs + 81
7 com.apple.CoreGraphics
0x00007fff8cbe164a op_Tj + 68
8 com.apple.CoreGraphics
0x00007fff8c91e3da pdf_scanner_handle_xname + 110
9 com.apple.CoreGraphics
0x00007fff8c91d6be CGPDFScannerScan + 305
10 com.apple.CoreGraphics
0x00007fff8c91ba3f CGPDFDrawingContextDrawPage + 521
11 com.apple.CoreGraphics
0x00007fff8c91b7ec pdf_page_draw_in_context + 89
12 com.apple.CoreGraphics
0x00007fff8c91b78c CGContextDrawPDFPage + 57
13 com.apple.PDFKit
0x00007fff9589b7c8 -[PDFPage(PDFPagePrivate) drawWithBox:inContext:] + 1877
14 com.apple.PDFKit
0x00007fff9589bd04 -[PDFPage(PDFPagePrivate) thumbnailOfSize:forBox:] + 627
15 com.apple.Preview
0x00000001049da926 0x10495c000 + 518438
16 com.apple.Foundation
0x00007fff926ce0d8 __NSBLOCKOPERATION_IS_CALLING_OUT_TO_A_BLOCK__ + 7
17 com.apple.Foundation
0x00007fff925ba695 -[NSBlockOperation main] + 97
18 com.apple.Foundation
0x00007fff9259932c -[__NSOperationInternal _start:] + 653
19 com.apple.Foundation
0x00007fff92598f33 __NSOQSchedule_f + 184
20 libdispatch.dylib
0x00007fff9086dc13 _dispatch_client_callout + 8
21 libdispatch.dylib
0x00007fff90871365 _dispatch_queue_drain + 1100
22 libdispatch.dylib
0x00007fff90872ecc _dispatch_queue_invoke + 202
23 libdispatch.dylib
0x00007fff908706b7 _dispatch_root_queue_drain + 463
24 libdispatch.dylib
0x00007fff9087efe4 _dispatch_worker_thread3 + 91
25 libsystem_pthread.dylib
0x00007fff953e7637 _pthread_wqthread + 729
26 libsystem_pthread.dylib
0x00007fff953e540d start_wqthread + 13
Thread 12:: Dispatch queue: com.apple.root.default-qos
0 libsystem_kernel.dylib
0x00007fff9369248a __semwait_signal + 10
1 com.apple.Foundation
0x00007fff92622f9e +[NSThread sleepForTimeInterval:] + 154
2 com.apple.Preview
0x00000001049dcfad 0x10495c000 + 528301
3 com.apple.Preview
0x00000001049d898d 0x10495c000 + 510349
4 libdispatch.dylib
0x00007fff90872323 _dispatch_call_block_and_release + 12
5 libdispatch.dylib
0x00007fff9086dc13 _dispatch_client_callout + 8
6 libdispatch.dylib
0x00007fff9087088f _dispatch_root_queue_drain + 935
7 libdispatch.dylib
0x00007fff9087efe4 _dispatch_worker_thread3 + 91
8 libsystem_pthread.dylib
0x00007fff953e7637 _pthread_wqthread + 729
9 libsystem_pthread.dylib
0x00007fff953e540d start_wqthread + 13
Thread 13:
0 libsystem_kernel.dylib
0x00007fff9369294a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff953e540d start_wqthread + 13
Thread 14:
0 libsystem_kernel.dylib
0x00007fff9369294a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff953e540d start_wqthread + 13
Thread 15:
0 libsystem_kernel.dylib
0x00007fff9369294a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff953e540d start_wqthread + 13
Thread 16:: Dispatch queue: NSOperationQueue 0x7fab68815160 :: NSOperation 0x7fab68765060 (QOS: USER_INITIATED)
0 com.apple.CoreGraphics
0x00007fff8c8e9005 pdf_lexer_scan + 1630
1 com.apple.CoreGraphics
0x00007fff8c91d630 CGPDFScannerScan + 163
2 com.apple.CoreGraphics
0x00007fff8c91ba3f CGPDFDrawingContextDrawPage + 521
3 com.apple.CoreGraphics
0x00007fff8c91b7ec pdf_page_draw_in_context + 89
4 com.apple.CoreGraphics
0x00007fff8c91b78c CGContextDrawPDFPage + 57
5 com.apple.PDFKit
0x00007fff9589b7c8 -[PDFPage(PDFPagePrivate) drawWithBox:inContext:] + 1877
6 com.apple.PDFKit
0x00007fff9589bd04 -[PDFPage(PDFPagePrivate) thumbnailOfSize:forBox:] + 627
7 com.apple.Preview
0x00000001049da926 0x10495c000 + 518438
8 com.apple.Foundation
0x00007fff926ce0d8 __NSBLOCKOPERATION_IS_CALLING_OUT_TO_A_BLOCK__ + 7
9 com.apple.Foundation
0x00007fff925ba695 -[NSBlockOperation main] + 97
10 com.apple.Foundation
0x00007fff9259932c -[__NSOperationInternal _start:] + 653
11 com.apple.Foundation
0x00007fff92598f33 __NSOQSchedule_f + 184
12 libdispatch.dylib
0x00007fff9086dc13 _dispatch_client_callout + 8
13 libdispatch.dylib
0x00007fff90871365 _dispatch_queue_drain + 1100
14 libdispatch.dylib
0x00007fff90872ecc _dispatch_queue_invoke + 202
15 libdispatch.dylib
0x00007fff908706b7 _dispatch_root_queue_drain + 463
16 libdispatch.dylib
0x00007fff9087efe4 _dispatch_worker_thread3 + 91
17 libsystem_pthread.dylib
0x00007fff953e7637 _pthread_wqthread + 729
18 libsystem_pthread.dylib
0x00007fff953e540d start_wqthread + 13
Thread 11 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x000000011e2473f8 rdx: 0x0000000000000000
rdi: 0x000000000000b233 rsi: 0x0000000000000006 rbp: 0x000000011e247420 rsp: 0x000000011e2473f8
r8: 0x0000000000000001 r9: 0x0000000000000000 r10: 0x000000000c000000 r11: 0x0000000000000206
r12: 0x0000000104d46000 r13: 0x0000000000000005 r14: 0x000000011e248000 r15: 0x0000000000000000
rip: 0x00007fff93692286 rfl: 0x0000000000000206 cr2: 0x00007fff932f4020
Logical CPU:
0
Error Code:
0x02000148
Trap Number:
133
Binary Images:
0x10495c000 -
0x104b1efef com.apple.Preview (8.0 - 859.7) <487D571B-251B-39C4-8437-6313EB83D12C> /Applications/Preview.app/Contents/MacOS/Preview
0x104bc8000 -
0x104cb1fff com.apple.AnnotationKit (1.0 - 51.11) <9A9791EE-69B9-37B6-A34A-018CE49B248B> /System/Library/PrivateFrameworks/AnnotationKit.framework/Versions/A/Annotation Kit
0x104d4a000 -
0x10518eff7 com.apple.SceneKit (5.0 - 260.7.1) <61A4433D-A28A-37FF-BF20-1D69EDE78AF8> /System/Library/Frameworks/SceneKit.framework/Versions/A/SceneKit
0x105433000 -
0x1054b3ff3 com.apple.CoreHandwriting (96 - 1.2) <C016F95E-B454-39D0-A6D5-A99F46D908C0> /System/Library/PrivateFrameworks/CoreHandwriting.framework/Versions/A/CoreHand writing
0x109d28000 -
0x109d28fef +cl_kernels (???) <0FEF2C04-CACE-4AB8-A1E0-476FF0F26FC7> cl_kernels
0x109d37000 -
0x109d37ff5 +cl_kernels (???) <23D410B5-AA10-4A55-91D4-0DBB0D9B1526> cl_kernels
0x109d39000 -
0x109e1ffef unorm8_bgra.dylib (2.4.5) <9423FFD4-6EF3-31BF-9DE9-6D55BA76D59E> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x10b07a000 -
0x10b080ff7 com.apple.BookKit (1.1 - 255) <501D110F-42F7-390F-A070-54F557F3C006> /System/Library/PrivateFrameworks/BookKit.framework/BookKit
0x10b301000 -
0x10b301ffe +cl_kernels (???) <AB40CC9D-B7DE-4F62-BECF-637EF72DCFC1> cl_kernels
0x10fb16000 -
0x10fcc9ff3 libCMaps.A.dylib (775.16) <DEE8961E-EB3F-365A-922A-BF80AF1F3818> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCMaps .A.dylib
0x123400000000 -
0x123400497ff7 com.apple.driver.AppleIntelHD4000GraphicsGLDriver (10.2.46 - 10.0.2) <FAB4E90C-87AB-309D-B779-DCAB132E1C8E> /System/Library/Extensions/AppleIntelHD4000GraphicsGLDriver.bundle/Contents/Mac OS/AppleIntelHD4000GraphicsGLDriver
0x7fff5fe8f000 -
0x7fff5fec5837 dyld (353.2.1) <65DCCB06-339C-3E25-9702-600A28291D0E> /usr/lib/dyld
0x7fff8818e000 -
0x7fff882a6ffb com.apple.CoreText (352.0 - 454.3) <B3B8C775-14FA-38F3-9CD5-830422AE9C49> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x7fff882a7000 -
0x7fff8837dff3 com.apple.DiskImagesFramework (10.10.1 - 396) <E7478685-E829-372A-A945-A512730D3312> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x7fff8837e000 -
0x7fff88394ff7 com.apple.CoreMediaAuthoring (2.2 - 951) <3EAFC9D1-8D7C-30CF-92C7-903A5C241763> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x7fff88558000 -
0x7fff88560fff libMatch.1.dylib (24) <C917279D-33C2-38A8-9BDD-18F3B24E6FBD> /usr/lib/libMatch.1.dylib
0x7fff88594000 -
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0x7fff92e98fff com.apple.CoreDuetDebugLogging (1.0 - 1) <9A6E5710-EA99-366E-BF40Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account
Try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear and again when you log in. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don’t do them all at once.
Safe Mode - About
Safe Mode - Yosemite -
Having trouble opening a pdf with Adobe...keep seeing an error sign "acroExch" does anyone have a way to fix this?
Hmm, "Use Adobe Reader" should launch the PDF outside of Firefox in the stand-alone Adobe Reader application, so seeing it in a tab is something of a puzzle.
Could you check your version of Adobe Reader? For Windows 7, you normally would have the Reader XI series (Reader 11), which has had several updates. From inside Adobe Reader, you can use Help > Check for Updates to make sure it's current.
In Firefox, could you check your Adobe Acrobat plugin version or possibly versions? You can view that on the Add-ons page. Either:
* Ctrl+Shift+a
* "3-bar" menu button (or Tools menu) > Add-ons
In the left column, click Plugins. If you find multiple versions, this can cause problems and may need to be cleaned up manually (post back on that for suggestions).
Sometimes, the settings file which stores those download handler preferences becomes corrupted and there's not much else to do than to rename or remove that file and let Firefox rebuild it.
To do that, open your current Firefox settings (AKA Firefox profile) folder using either
* "3-bar" menu button > "?" button > Troubleshooting Information
* (menu bar) Help > Troubleshooting Information
* type or paste about:support in the address bar and press Enter
In the first table on the page, click the "Show Folder" button. This will launch a new window (Windows Explorer window) listing various settings files.
Leaving that window open, switch back to Firefox and Exit, either:
* "3-bar" menu button > "power" button
* (menu bar) File > Exit
Pause while Firefox finishes its cleanup, then rename '''mimeTypes.rdf''' to something like mimeTypes.old
Start Firefox back up again and "PDF Files" should be back to their default setting of "Preview in Firefox". Try changing that to "Use Adobe Acrobat (in Firefox)" and test to see whether there's any improvement. -
How can I open a PDF stored in IXOS and then display it in a BSP
Hello gurus,
I have created a PDF icon and an onclick action to open a pdf, that displays on every row of an assignment block in the actions column, but I do not know the technical process to determine how to get a PDF from the IXOS system from the line selected. (even if I know it depends on an ID attribute of that assignment block) I want to to call a transaction launcher with the url for the pdf in the IXOS that has an ID that identifies which line in the assignment block the user has clicked the pdf icon for (does that make sense?)
Therefore, I am assuming the PDF should correspond to the relance ID of the row in the assignment block, but I would like more information as per the business logic involved in able to achieve the desired results for this particular specification. I already confirmed that the XURL or any other attribute in the BOL object does not contain the URL to use for this. I have looked at the class I was told that it may contain the required business logic for determining which PDF in IXOS to fetch for a particular row, and I am currently trying to reverse engineer the logic through looking at other code and using the debugger, but so far I haven'T had much luck.
Here are some questions I have now for the functional side in the meantime:
1) Can we fetch the PDF in IXOS for each line of an assignment block?
2) Which URL should I call with the transaction launcher? a URL link to the PDF on the IXOS system??
3) Do we have to configure a transaction in the IMG to be launched?
4) Do we have to create a logical link there that I will make dynamic to call the right PDF for each table line?
5) Are there any existing examples of this or a similar functionality/ logic that I could refer to, preferably in CRM 7 WebUI?
6) Do you have any code to just display a PDF in a new window? Or prompt a download?
One possible way I thought of would be for me to have a logical link defined in the IMG, that I could call passing it different attributes (eg. some object id, etc) and then return the PDF and display it in the UI in a new browser window by itself. Alternatively, we can just prompt a download. What do you think would be the optimal behaviour here?
Please do not hesitate to propose any potential solution. Any partial answers/ links to wikis/ other threads, anything would be much appreciated.
Thank you in advance.
Best regards,
Jonathan LaplanteHi,
I partially answered your question in another posting but I feel that you´re in the wrong forum for your problem. This is for BSP development and you talk about CRM.
Maybe you are looking for
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