Opening a protected document

I have been sent Word and Excel documents that have passwords attached to them. Although I know the password, I cannot open them in the IWork applications. They open fine in Open Office and Neo. Is there something I am missing? Thanks.

No.
Numbers will not open a password protected MS Excel document.
Regards,
Barry

Similar Messages

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    @

    Pasting all the conversation so that others can get help from the discussion.
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    Can you please try disabling protected mode and see if you are able to open these files.
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    2) Goto Edit -> Preferences -> Signatures and select Verification . Uncheck "verify signatures when the document is opened." and click OK.
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    1.  Attached form
    2.  I am not sure where reader pulls the cert from.  They are all in a trusted
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    3.  Other tools used
    ActivClient CAC x64  (6.2)
    e-Sign Desktop 6.6
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    Thanks a lot for all the information.
    A doubt : If the document is not signed (like you mentioned unsigned documents also face the same issue) then how exactly the document is protected. Is it protected using any certificate?
    I cannot find any attached PDF form . Please resend it again.
    I am unable to reproduce the error now.  Even with the protected block check.
    Im not sure if there was a Group Policy change that enabled this.  As of now,
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    PDF documents should read easily in the Preview application, or Adobe Acrobat Reader for the Mac:
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    Word and Excel documents can be read by any of these Office clone software titles listed on my tip:
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    Dilettanto
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    I have been opening password protected documents with Adobe Reader for months. My client just changed the password, and now, using the correct new password (I'm positive it's the correct password because I can open it on other computers, and no, my caps lock isn't on, and I've tried numerous times so it's not that I'm typing it incorrectly), Adobe is saying that the password is incorrect. Any ideas? I was thinking perhaps because I am on a Mac, or maybe because I have Adobe Reader and not the full version it isn't working... any help much appreciated!

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    My password protected document will not even start to open up so I can type in my password.  Any ideas would be appreciated.

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