Opening Adobe AI file shows fonts error "font problem....Gen.Arial and Gen.Arial.Bold".

Currently I have Adobe AI files that generate "Font Problem" message when they are opened.
The error specific as follow:
Gen.Arial: Font not found on the system: missing font has been substituted.
Gen.Arial.Bold: Font not found on the system: missing font has been substituted.
HelveticaNeue-Condensed: Font not found on the system: missing font has been substituted.
The document uses fonts or characters which are not available or are in a different format than originally specified.
I continue with opening the file and everything else looks ok. I have tried searching for the fonts but could not locate. I even performed Type>Find Font and replaced all missing fonts and still get the above error when re-opening the file.
Not sure how to resolve this issue.
Thanks for all the help.

Thanks for the help....if it is not too much to ask can you please give the step you applied to troubelshoot? I am on the IT side and helping the user who is working with the AI files.
If I am not mistaken the charts might have been copied from other programs and maybe led to this issue.  Not sure about a redo since there many more files with same problem.  Is it possible to apply fix to each file and then save?
Thanks.

Similar Messages

  • Have installed and uninstalled Adobe Acrobat XI Pro on my Dell desktop running Windows 7 Professional. Each time I try to open a PDF file, I receive ERROR: 16 message. Would appreciate any suggestions. Thanks.

    Have installed and uninstalled Adobe Acrobat XI Pro on my Dell desktop running Windows 7 Professional. Each time I try to open a PDF file, I receive ERROR: 16 message. Would appreciate any suggestions. Thanks.

    Hi Doug Talbott,
    Please refer to the page associated with this link (Configuration error 16 | CC, CS) and follow the procedure detailed for Windows 7 and let me know if your issue gets resolved.
    Regards,
    Rahul Tyagi

  • Using bootcamp was installing windows xp, at the select ntfs or fat format selected "leave the current file system intact." How can that be changed to a correct choice. Mac side opens correctly. Windows shows disk error.

    using bootcamp, was installing windows xp, at the select ntfs or fat format mistakenly selected "leave the current file system intact." How can that be changed to a correct choice. Mac side opens correctly. Windows shows disk error. and doesn't respond to press any key. When looking in the startup disk section, windows on boot camp can be seen, but not selected. (13"MacBook Pro  10.6.8)

    Have a read here http://support.apple.com/kb/TS1722 for solution.
    Stefan

  • Firefox will not open Adobe PDF files on my mini Mac (I have reader x and the latest Quicktime versions)

    When I try to download a pdf file sometimes an error message appears and states can't down load file, Quicktime may need an extension. Other times the page just stays blank - nothing happens.
    This happens very frequently. I can open some pdf files in Firefox. The problem appears with downloading.
    I have the same software in Safari and Firefox and I do not have this problem with Safari - I can download PDFs in that browser

    What I did was to reinstall/upgrade Adobe Reader, then there is an new option showing up in Firefox > options > applications > Portable Document Format(PDF), which is "use adobe acrobat in Firefox". Choose this one, then I managed again to open PDF files with Adobe Reader internally in Firefox.

  • Starting today, Firefox will not open Adobe Acrobat files in Adobe Reader, despite my putting Reader as default in Applications tab.

    Until today, I had no trouble opening Adobe Acrobat files with Adobe Reader 9.5. (I need to use an old version of Adobe Reader, because I use a program called Macro Express that does not recognize later versions.) Starting this morning, when I click on an Acrobat file, I am asked which program I want to open it with. Even when I click "Do this automatically...", it doesn't do so. It asks me every time. I went into Tools, Applications, and changed all of the pdf related issues to open with Adobe Reader 9.5. This also doesn't work.

    What I did was to reinstall/upgrade Adobe Reader, then there is an new option showing up in Firefox > options > applications > Portable Document Format(PDF), which is "use adobe acrobat in Firefox". Choose this one, then I managed again to open PDF files with Adobe Reader internally in Firefox.

  • I just downloaded the trial version of Photoshop CS6. And cannot open adobe eps files ?

            I have installed Photoshop CS6 and cannot open adobe eps files? any Ideas

    Hi there
    When you say that you can't open eps files, are you getting an error message?
    Photoshop CS6 has the ability to open both .eps and .ai files. However, opening by going to File > Open... will rasterize the image - meaning that it is no long a vector so you can't scale it up and down without losing quality. To open an .eps or .ai file in Photoshop and maintain its vector capabilities, try the following:
    Create a new canvas in Photoshop. Then, go to File > Place...
    After selecting your file from the Place dialog box, your image will be placed into your canvas. Resize accordingly, and then hit Enter on your keyboard.
    The image you just placed is a Smart Object, meaning that it has retained its vector capabilities and can be resized without losing image quality. If you ever need to rasterized this image, just right click on the layer and select Rasterize Layer.
    If you are still having trouble, please post here again so that we can provide additional assistance.
    Cheers!
    Kendall

  • "The document could not be opened. Bad file handle."  Error

    Greetings,
    I have many operators opening documentation using acrobat reader 8.1.2. When the documents are opened, sometimes a change has to be done to the file. I use computer management to "kick" everyone out of the files, update the .pdf, and then they can re-open the file to see the latest and greatest version. The problem is, if not everyone is out of the file, I sometimes get a ""The document could not be opened. Bad file handle." error, and have to usually wait a period of time before it will let anyone in. I think it has something to do with the windows temp files, but am unsure. It's hard to ensure everyone is out of the document on time, as up to 50 people may be in it at the same time.
    Is there perhaps a better way of publishing the new verison of the document?
    Thanks for any help you can provide!

    these two errors below is what I am receiving when do a program integrity scan: common program locations.
    I have done a repair on acrobat reader and I do have the two dll files I even put them in reader folder and still receiving the errors.
    missing file:"c:\program file\adobe\reader 8.0\reader\acrord32.exe"
    "c:\program files\adobe\reader 8.0\reader\acrord32.exe"cannot access a necessary file,"msvcp80.dll
    missing file:"c:\program file\adobe\reader 8.0\reader\acrord32.exe"
    "c:\program files\adobe\reader 8.0\reader\acrord32.exe"cannot access a necessary file,"msvcr80.dll

  • If am trying to open Indesign cs4 files am getting error plugins required

    i have Adobe Indesign cs4, If am trying to open Indesign cs4 files am getting error plugins required, following plugins are required SCOTCH ROLES.RPLN, SANGAM SERVICER - MAPPER.RPLN, OTICAL KERING.RPLN etc
    After pressing ok again am getting error

    Go to Help > Configure Plugins... and make sure those listed in the first screen are listed and have a checkmark next to them to indicate they are active. That may fix the dictionary problem as well.
    You may also need to reset the prefs. See Replace Your Preferences

  • Please HELP! i cannot open any Adobe PDF files anymore. i DL the new version XI and since no files h

    Please HELP! i cannot open any Adobe PDF files anymore. i DL the new version XI and since no files have opened - so i recently uninstalled it and re-installed adobe reader 9 but i am having the same problem - no pdf files open and its really causing a problem as i can not open any work documents. please help

    Three things to try (Reader XI)...
    Using Windows Explorer navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement
    Can you open Adobe Reader by itself?  If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
    It could even be a malware issue; see http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html

  • How to open adobe reader file in adobe pro xl?

    how to open adobe reader file in adobe pro xl?Downloading, Installing, Setting Up

    Moving this discussion to the Acrobat Installation & Update Issues forum.

  • How to open Adobe Reader file from another native IOS application?

    There is an existing thread, but I want to re-open it because I think this is an important feature that we need badly.  I was wondering if there is any plan to add this feature so we can open PDFs directly into Adobe from the web / other apps.
    How to open Adobe Reader file from another native IOS application?
    Basically, we just want to use a custom URL scheme to open a specific document in the App.  Currently, this only opens the app but does not load the file.
    APB

    Not to hijack the conversation but I can explain why this would be useful for both the above case and another.
    What I believe Pavel is talking about is setting up a "URL Scheme" for the Adobe Acrobat iOS application so that you can easily open a PDF specifically in Adobe Acrobat iOS from other native applications and even from web applications opened within Safari. This is particularly useful if your application requires some of the specific features in Adobe Reader iOS to grant them the best experience possible and you want to encourage this.
    Another case: If you're using Adobe Livecycle's document security modules (that encrypts PDF files so that Adobe Acrobat must "phone home" to decrypt and view the document), these PDF's can only be viewed inside the Adobe Acrobat application and appear as blank in most other PDF readers. Having a URL scheme allows your application utilising this functionality to have a 1 click step to view the PDF rather than the current non-user friendly process:
    - Within Safari, touch the PDF link (appears as blank in the default Safari PDF reader, which in itself is confusing)
      - Touch "Open in..."
      - Touch "Adobe Acrobat"
    We have an immediate need for this functionality for the example above. I can resubmit it in a separate post if necessary.

  • ADS-error: com.adobe.ProcessingError: File not found error wr(200101).

    hi.
    When i run report "FP_TEST_00" the message "ADS-error: com.adobe.ProcessingError: File not found error wr(200101)." is appear.
    What wrong?
    regards
    Denis

    hello
    server.0.log is contains:
    #1.5#0030482F2F6000610000001B00000F2400042DC1D654F8A4#1176210454659#/System/Server#com.adobe/AdobeDocumentServices#com.adobe.AdobeDocumentServices#ADSUSER#300#SAP J2EE Engine JTA Transaction : [93bffffff9cffffff9200031]#server02_CEM_154901650#Guest#72c01b60e76411dbb9900030482f2f60#SAPEngine_Application_Thread[impl:3]_30##0#0#Error#1#com.adobe.AdobeDocumentServices#Plain###Processing exception during a "Render" operation.
    Request start time: Tue Apr 10 19:07:34 GMT+06:00 2007
    com.adobe.ProcessingError: No <Render><Output><XDC> specified
         at com.adobe.Render.execute(Unknown Source)
         at com.adobe.BaseADSRequest.doWork(Unknown Source)
         at com.adobe.AdobeDocumentServicesWorker.execute(Unknown Source)
         at com.adobe.AdobeDocumentServicesEJB.processRequest(Unknown Source)
         at com.adobe.AdobeDocumentServicesEJB.rpData(Unknown Source)
         at com.adobe.AdobeDocumentServicesLocalLocalObjectImpl0.rpData(AdobeDocumentServicesLocalLocalObjectImpl0.java:120)
         at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
         at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
         at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
         at java.lang.reflect.Method.invoke(Method.java:324)
         at com.sap.engine.services.webservices.runtime.EJBImplementationContainer.invokeMethod(EJBImplementationContainer.java:126)
         at com.sap.engine.services.webservices.runtime.RuntimeProcessor.process(RuntimeProcessor.java:157)
         at com.sap.engine.services.webservices.runtime.RuntimeProcessor.process(RuntimeProcessor.java:79)
         at com.sap.engine.services.webservices.runtime.servlet.ServletDispatcherImpl.doPost(ServletDispatcherImpl.java:92)
         at SoapServlet.doPost(SoapServlet.java:51)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
         at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:390)
         at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:264)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:347)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:325)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:887)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:241)
         at com.sap.engine.services.httpserver.server.Client.handle(Client.java:92)
         at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:148)
         at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
         at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
         at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
         at java.security.AccessController.doPrivileged(Native Method)
         at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:95)
         at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:159)
    : Trans(Tue Apr 10 19:07:34 GMT+06:00 2007)#

  • Cannot open adobe reader files.....because it was not a supported type file.......

    Cannot open adobe reader file............could not open because it was not a supported type file...........or damaged by email.... What support does it need????

    Impossible to say. All we can know is that it is NOT a valid PDF file.
    You could take a look. Try this.
    1. Open the file in Microsoft Word (or NotePad).
    2. If the file is good, use it - it was a Word (or text) file.
    3. Otherwise, look at the first few lines. These will probably be gobbledegook.
    4. Copy and paste the first few lines into your reply, perhaps someone will recognise what the file really is.

  • I can't open adobe ideas files from ps touch via the cloud. How do I do this?

    I can't open adobe ideas files from ps touch via the cloud. How do I do this?

    Oh good lord.  I can't believe I spent so much time on this and it's right there under Google.  Thank you so much!  Happy Thanksgiving!
    Laura
    Check me out @ http://www.lauramacky.com/

  • Heloo i was trying to open after effects that is just downloaded 10 min before...download has been completed ...but after effects is not opening..it is showing an error mesage

    heloo i was trying to open after effects that is just downloaded 10 min before...download has been completed ...but after effects is not opening..it is showing an error mesage

    And what error message? What system? What else? You need to be more specific.
    Mylenium

Maybe you are looking for

  • I want  code,can anybody help me

    I want java code for the following... aim: to display the list of directories,sub-directories and files if a directory's absolute path is given. example : if we give e:\abc\xyz then we have to display the list of all directories ,sub dir's and files

  • Media Manager and Subclips

    Hello, Seem to be having a slight issue with media manager. I broke a master clip up into 5 subclips. I tried to use media manager to create 5 new media files from these subclips (which should result in the subclips becoming their own master clips),

  • Fmlecmd.exe problem 3.0

    I'm trying to run fmle from the command prompt so that i can register a profile to run on start up.To run it from the command line i issue the command: "fmlecmd /p "c:\profiles\yestv.xml" That works fine, but when write: "fmlecmd /p "c:\profiles\yest

  • GNOME in failsafe and unable to open new windows

    Hello, Since yesterday, I have many crash in GNOME Shell. The display goes in a kind of failsafe mode (very simple graphics and effects) after some time and I am quickly enable to open new windows after the start of gdm. I'd have posted a screenshot

  • How do I clear the recent opened item files on Adobe Illustrator CS3?

    Dear Gentlemen: How do I clear the left side of the Adobe Illustrator CS3 welcome menu that contains the most recent items opened? I just want the recent items be erased. Much help is appreciated. Thanks etow