Opening attachments

Hi all.
I am in receipt of a message with attachments.  The sender has sent it several times.  I know the sender and am not threatened.  The issue is that, when I click on the message to open it, it immediately starts downloading what I believe are the attachments (Word docs and some PDFs).  It takes so long that I give up and close the message.
Any ideas as to what is going on?
By the way, I have Microsoft Word for Mac and am able to receive Word docs.
Cathy

Ask the sender to confirm how large the sent message is in their sent items view.
Depends on your mail service, but there is the potential for corrupt messages to be much larger than they are supposed to be. If you have webmail access it should be possible to delete the messages at source without having to download them to your computer. You can also delete from a pop3 account if you read up a bit on telnet.
tt2

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