Opening .bak files - CP v4

Hello!
I am having some major problems opening existing Captivate files and I'm wondering if anyone can help.
First, I have been working on a project for weeks and it is currently pretty large (61 MB). I have been working on the file all day today and saving the file pretty consistently. After my last save, I closed the project because I had a meeting to go to.
When I returned from my meeting, I tried to open the file again, and when the initial Captivate loading screen came up, I saw that it was 'Loading Project (lower left hand corner), but the project wouldn't open. The cursor changed from arrow/hourglass to just arrow without the project opening. If I float my mouse over the project on that initial welcome window, the project says it's 61 MB, but there are 0 slides in it.
Since my system is programmed to automatically create a .bak file, I have a .bak file for this project. Since this is technically the backup file, I'd like to open it....but I do not know how to. I tried to open the file with Captivate, but it wouldn't open. Windows doesn't recognize how to open it so I'm at a loss.
I have a deadline for this project so any help is appreciated!
Thanks!
Jessica

Hi Jessica,
The name of your backup file must be something like <your_project_name>.cp.bak
To open this file with captivate first create a copy of this file and then rename the file to "<project_name>.cp", i.e. remove the ".bak" from the end. This should work as the ".bak" file is nothing but a ".cp" file with a ".bak" appended in its name.
Regards
Rahul

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HelloThank's for your helpsI hope this document is helpfulBest Regards,
Date: Sun, 22 Jun 2014 17:10:17 -0700
From: [email protected]
To: [email protected]
Subject: when i open pdf file it open all the pages but some pages give error massage (there was error processing a page,there was a problem reading this document 110) but if i open this page which give me error with google chrome it's work ? if you can help me th
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Hi,
Would it be possible for you to share the document?
Regards,
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thank's for reply and your help
i did the step's that you told me but i still have the same problem
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i
i disable the protected mode

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