Opening Canon T4i RAW files in PSE10
Hello everyone
I recently traded in my Canon T3i for a T4i, and now PS Elements 10 won't open the CR2 RAW files from this camera. According to "Help - Plug In" I have V 6.7, so I went to the Adobe site which said I needed V 7.1, which I download, and extracted, but it won't install it in the software; when I click on the extracted AdobePatchInstaller application, I get a message stating "Update Failed" and "this patch is not applicable for you". Also, when I click "Help-Updates" it tells me everything is up to date. What can I do?
Scutty
Message title was edited by: Brett N
Some jokingly call it the Adobe Tax. If you buy a recently released camera, the specifications for RAW files are probably different than previous models. Adobe takes those specs, camera by camera, and adds thme to ACR. Adobe does not make current new versions of ACR available to legacy software. Hence the "tax". You wrote that your newly released camera is in 7.1. To use ACR 7.1 conveniently ("natively"?) you have to have the versions of Adobe's tools that use the 7.x series. That would be Photoshop Elements 11, Premier Elements 11 and Lightroom 4.x
It was my turn to learn the lessons of the Adobe Tax for a Sony RX100 I bought last year!
Adobe is not entirely rude about this! They give away the "Adobe DNG Converter" that is updated in parallel with ACR. You can, with out paying a cent, download the converter and it will make Elements 10 compatable .DNG files from your CR2 files.
Good luck!
Bill
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