Opening Captivate 2 files in Captivate 4 causes error

Hi all,
I have a colleague here at work who has been doing a lot of work on some captivate files using captivate 2. All was going well until he had a hard drive crash, now to finish the files he is using the trail of captivate 4, after which a licence may be purchased. but for some reason 2 of his projects wont open in CP4.
Most of the time he will open a CP2 file in CP4 and it will ask him to re-save it, I suppose for compatability purposes. But on 2 of these projects it fails and they wont open at all.
I am able to open 1 of the files on my CP2 installation, and I tried to re-save it but still no luck.
I'm just wondering if there is anyway to repair the projects, or if CP2 files have problems going to CP4? perhaps they were damaged when his hard drive crashed.
The next thing he is going to try to install CP3 and see if the CP2 files will open then, otherwise he has a lot of work to do again.
Thanks for any help.
Nick

Is there no possibility to copy and paste from the old to the new version, which means you need a machine with the two versions installed (they coexist happily together)?
Lilybiri

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