Opening Captivate 7 file in Captivate 5

Hi, I need help with my projects made in Adobe Captivate 7. Im having problems opening the project in AC 5. Is this because Im opening them in older version? I know Captivate 7 isnt backward compatible, but I dont need to edit them, I just need to open them and convert to swf. Thanks a lot!

Please see this post for a better understanding of backward compatibility:
http://www.infosemantics.com.au/adobe-captivate-troubleshooting/backward-forward-compatibi lity
You will not be able to open your Cp7 project in Cp5. Period.

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Opening .exe files from captivate

Hi there everyone - I'm new here, my name is Jane and my main
interest is in captivate. I need some help. What I want to do is
open .exe files using captivate. So I create a new button and
choose as the action - open url or file. I find the file on my
local system - a .chm file and in other situations it will be a
.exe file made in multimedia builder and click ok.
Having placed the .cp the swf and the .chm / .exe in the same
file ( as in before, the path is correct ) what I get is the
dialogue box to Save / cancel - What I want to see is, (on a
windows computer ) the .chm file just open, or the .exe file just
open. I need this for web and for cd/dvd -
Someone PLEEEEAAASSSEE tell me it can be done somehow.
( if your suggestion is about - open a browser window -
unfortunatly for my needs i just don't think I can do that )

hi there retro - I have never used menu builder - its not
part of what I need - so im not sure how to do what you are saying
- also - my hope was that - I could add in a graphic / button on
any slide i like and through that button launch the .exe file - do
you think this is possible - if not - am i right in thinking - the
only place where the user can download the file is before they
start watching, at the menu stage? I guess that is ok for the CD
production - although not really what I wanted, and as for the web
- I could do it in dreamweaver I wounld not use captivate.
Could you tell me quickly how I should do what you are
suggesting - ill give it a try and see if its an acceptable work
around.
I suppose im asking to much if i were to say, what i really
really want is - for the app to symataniouly open - e.g. the use
clicks on a pdf / .exe / .chm and the app opens along with the file
.

I am not able to open my file! Captivate 5

I don’t know who else to send this to right now, but I have been working on a project that is DUE. I am not sure why, but I am not able to open the file. Please help me are direct me to someone that can.
Here's the error message received:
Adobe Captivate could not open, "file name" Ensure that:
File is not open already
File is not damaged
The hard disk has enough space
Close all windows
I need this file open asap.
And yes...I cleared the Cache

Hello,
This is by design: I failed to explain well. The file exists as long as the file is open, sort of protection that it is not changed by someone else. It will disappear when you close the file. But the first error message at your originial question pointed perhaps to the fact that the file was not closed in a normal way, hence the lock file was perhaps still there. If you deleted the lock file you could have opened the file again, it was no longer protected. Hope my explanation is now a bit clear?
Lilybiri

Issue opening .cp files in Captivate 5

Good evening,
I am having issues opening some of our .cp files in Captivate 5. We are currently in the process of converting .cp -> .cptx -> HTML5. I handful of project files, when trying to open, this is what I get:
Just to clarify;
The file is not open already
I have more than enough hard drive space
CPU usage, as well as RAM usage is less than 25%
They are reading as .cp files, and this isn't the only file that is doing this
Any help would be greatly appreciated regarding what might be going on.
Regards,
Geoffrey

I found a workaround. If I open in Captivate 3, overwrite the file, then resave, it seems to open fine in Captivate 5. Ultimately, I wish there weren't so many hoops to jump through just to get these bad boys converted to HTML5. The process now is;
Open .cp in Captivate 3
Save in Captivate 3
Open .cp in Captivate 5
Save as .cptx
Open .cptx in Captivate 7
Publish to HTML5
Save in Captivate 7
Is there an easier way to this process?

Error when trying to open Mac file with Captivate 6 Win

I've tried opening Captivate 6 files (.cptx/.cptl) that were created on the Mac version with Captivate 6 on Win7. Got the error message "can't open file" telling me to check the file and my resources. Resources are ok, the file was sent via email.
How can I set up a workflow for Captivate 6 between Mac and PC users that works? The discussion to Win files crashing Captivate Mac didn't help as there's no solution posted. Are there any issues concerning the compatibility of Mac and Win files within Captivate 6?
Any help is very much appreciated a we've got a deadline looming.
Regards,
Susanne

Same problem here. Something to do with path to
swfobject_modified.js??
Even though I have correct path I still can't get it to work
on CMS site, even though it works OK on static site:
www.askew.co.nz (SWF is a red ellipse with mirrored "S")
The problem page (CMS site) is here:
http://askew-site.fjstaging01.pbstaging.com/
The error is:

(line 144 Uncaught ReferenceError: swfobject is not
defined)

Mac opening exe. files with Captivate 5

I am a Mac user and need to open exe. files from my lecturer. I have got Captivate 5 and have updated it with the patch BUT nothing I seem to do enables me to open the files. Can anyone please help?

Hello,
MAC will not open .exe files as .app is the extension for MAC Executable files, or if you want to install an application on MAC, you can use .dmg format
Thanks

Can't Open 5 File in Captivate 4

I have a trial copy of Captivate 5 on my personal computer and I'm trying to open the file I created in 5 in Captivate 4 on my work computer. I can't get the file to open in 4 and I don't know what to do. The trial is saving the file as cptx and it doesn't give any other options. Any help would be appreciated.

Welcome to our community
Unfortunately Adobe applications don't function like Microsoft applications.
This means that Captivate 4 projects might be able to be opened in Captivate 5, but not vice-versa.
Captivate 5 was a total re-write from the ground up. Unfortunately there is no workaround I'm aware of for getting the content out of Captivate 5 and into Captivate 4 other than simply re-creating the Captivate 4 project.
Cheers... Rick
Helpful and Handy Links
Begin learning Captivate 5 moments from now! $29.95
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcererStone Blog
Captivate eBooks

How do I open CP3 files in Captivate V7

We've just purchased licences to upgrade our Captivate V3 to V7. Does anyone know how to open our CP3 files in Captivate V7... if this can be achieved??

Hello,
You will not be able to open cp-files created with CP3 in CP7. Maybe if you could try to open them in CP5 (if you find someone with that version) as an intermediate step?
There has been so many changes (extension, ActionScript...), that I would really recommend to recreate the files in CP7 if you need to upgrade them. Backgrounds, images, sound clips can be recovered from the old files.
Lilybiri

Could not open .cp file in Captivate 5.5

Hi all,
I am now going to edit more than 30 files with ".cp" extension with Captivate 5.5 installed in my PC, the files are created in year 2011 and possibility created using previous version of Captivate.
However it warned me that Captivate could not open the files
As far as I know, Captivate 5.5 should be able to open previous version files, I searched on the web and most answers are referring to the link (http://www.infosemantics.com.au/adobe-captivate-troubleshooting/recover-corrupt-project) but I do not have any locked, backup or cache files, I suspect the files are not corrupted since I could not open all the files.
Would like to know if there is any suggestion for my case?
Really thanks!

5.5 or 5 can open cp-files normally if they were not corrupted and didn't use AS2. Actionscript 2 is no longer supported since 5. Bit strange '2011' because cp-extension disappeared earlier. Is there no way to check in that 'earlier' version?
Lilybiri

Opening Captivate 2 files in Captivate 4 causes error

Hi all,
I have a colleague here at work who has been doing a lot of work on some captivate files using captivate 2. All was going well until he had a hard drive crash, now to finish the files he is using the trail of captivate 4, after which a licence may be purchased. but for some reason 2 of his projects wont open in CP4.
Most of the time he will open a CP2 file in CP4 and it will ask him to re-save it, I suppose for compatability purposes. But on 2 of these projects it fails and they wont open at all.
I am able to open 1 of the files on my CP2 installation, and I tried to re-save it but still no luck.
I'm just wondering if there is anyway to repair the projects, or if CP2 files have problems going to CP4? perhaps they were damaged when his hard drive crashed.
The next thing he is going to try to install CP3 and see if the CP2 files will open then, otherwise he has a lot of work to do again.
Thanks for any help.
Nick

Is there no possibility to copy and paste from the old to the new version, which means you need a machine with the two versions installed (they coexist happily together)?
Lilybiri

Captivate 5 not opening .cp files

I have been trying to open .cp files with Captivate 5, but when it tries to open the file, a dialogue box appears saying something about trying to parse the file yadda yadda.
Anyone know why this is happening? The only thing I did recently was uninstall older versions of Captivate. I think that is what is causing the problem since I haven't had this issue before.
If you have an answer, could you please email me at: [email protected]?
Thank you

Hi,
Which OS are you using? Have you updated captivate with the latest patch (5.0.2.630)?, if not update and try the workflow again. Let me know if you still face the issue.
Thanks,
Vikranth

Captivate 8 - Issue opening PowerPoint files

I am having an issue opening PowerPoint files with Captivate 8. I am running Captivate on the latest version of OSX on a Mac. And I keep getting a very specific message that states the PPT file is corrupted or outdated. Here is an image with the exact wording:
The problem is all my PowerPoint files receive this message when attempting to upload them into Captivate 8, and some of PPT files were saved using PowerPoint 2013. Both of which, lead me to believe that this is not a damaged PPT or an outdated PPT issue. Can anyone help with this one?

Hi Austin,
Is the issue specific to a particular powerpoint file and other powerpoint files are getting imported properly ?
If yes, can you please email the problematic powerpoint file to me at [email protected]
If the powerpoint file size is huge, please upload it to dropbox.com and email me the download link at the above mail id.
Regards,
Hari

Captivate 3 files into Captivate 1 original

Hello All,
I've created some Captivate files in Captivate 3. (Trial
Version)
I have the full version of Captivate 1 (original). Is it
possible to open Captivate 3 files in Captivate 1 (original)?
Thanks

Hi learning_still and welcome to our community
Unfortunately it's not possible to do this. The best you can
do would be to open each version of Captivate. In version 3, open
the project you wish to "convert" to version 1. Note the dimensions
of the project.
In version 1, create a new blank project of the same
dimensions.
Now from version 3, copy the first slide. Paste into version
1. Rinse and repeat until each slide has been copied and pasted. I
haven't tried this, but you may be able to select *all* slides and
paste. That would save some time.
Note that any items that version 1 doesn't support won't be
copied, including question slides.
Hopefully this was helpful in some way... Rick

Opening .bak files - CP v4

Hello!
I am having some major problems opening existing Captivate files and I'm wondering if anyone can help.
First, I have been working on a project for weeks and it is currently pretty large (61 MB). I have been working on the file all day today and saving the file pretty consistently. After my last save, I closed the project because I had a meeting to go to.
When I returned from my meeting, I tried to open the file again, and when the initial Captivate loading screen came up, I saw that it was 'Loading Project (lower left hand corner), but the project wouldn't open. The cursor changed from arrow/hourglass to just arrow without the project opening. If I float my mouse over the project on that initial welcome window, the project says it's 61 MB, but there are 0 slides in it.
Since my system is programmed to automatically create a .bak file, I have a .bak file for this project. Since this is technically the backup file, I'd like to open it....but I do not know how to. I tried to open the file with Captivate, but it wouldn't open. Windows doesn't recognize how to open it so I'm at a loss.
I have a deadline for this project so any help is appreciated!
Thanks!
Jessica

Hi Jessica,
The name of your backup file must be something like <your_project_name>.cp.bak
To open this file with captivate first create a copy of this file and then rename the file to "<project_name>.cp", i.e. remove the ".bak" from the end. This should work as the ".bak" file is nothing but a ".cp" file with a ".bak" appended in its name.
Regards
Rahul

Need to edit a Captivate file that won't open. Can the SWF be edited?

We are currently using Adobe eLearning Suite 2 (Cp5).
We have 2 older Captivate files (Cp 3 or 4) that will not open; they act like they're opening but eventually they just time out without the error message that you normally get with a corrupt file.
So all we have access to are the SWFs & zip files that were uploaded into our LMS.
We are switching to a different LMS and need to quickly make an edit to these files before they are uploaded to the new LMS.
Is it possible to edit the SWF (delete about 30 seconds of content off the end of each file) and still have them function as far as registering completion? And if so, what program would I need?

Sorry, but only Adobe can speculate as to why the older files refuse to open in the newer version. Phase of the moon? Jupiter aligning with Mars while the house of the Moon is in retrograde?
Personally, I'm going with the Mass Coronal Ejection theory!
Assuming there is really no interaction going on, you *MIGHT* be able to fudge things to get that last 30 seconds to go away by playing the SWF and using Captivate to record the SWF as it plays.
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Can not open Captivate files in Dreamweaver

All files are in one folder - code attached
<p><a href="NAME.htm" target="_blank"
class="paragraph" title="TITLE">LINK TEXT GOES
HERE</a></p>
When the Captivate file was published, I selected the "Export
HTML" check box. I put both .swf files, the .cp file, and the .htm
file in the same folder. I can open the name_skin.swf file, but
it's just the skin. If I put the href file as the name.swf file, I
don't get the skin. If I use the name.htm file, I get a blank
screen.
Any suggestions would be greatly appreciated.

Hi divertida73
Looks like you may be neglecting to include a very important
file. Its name?
standard.js
Try adding that one to the mix and see if you don't fare
better.
Cheers... Rick

Opening Captivate 7 file in Captivate 5

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