Opening Crystal Reports get Communication Error.....

I have several issues....
When I select reports I am coming up with a communications error.
I recieve the following event id's but I am unable to find out what they meen.
34200
35602
34400
35302
My investigation leads me to believe it is an issue with the Registry or the Registry Key.
Can anyone let me know what these event id's mean?
It is on our customer web site where they are using on demand reports. it is running off of Java.
Version 10.0.0.5335

Have you installed the 1.1, 2.0 and 3.5 Framework?
Check your C:\Windows\Microsoft.NET\Framework and verify you have them all. If not go to Microsoft's site and install them.
Thank you
Don

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      rax: 0x0000000149170864  rbx: 0x00007fff77760002  rcx: 0x00007fff7776d920  rdx: 0x00007fff7776e480
      rdi: 0xffffffffffffffff  rsi: 0x0000000000000000  rbp: 0x0000000149170e44  rsp: 0x0000000149170844
       r8: 0x0000000149173c37   r9: 0x0000000149170f34  r10: 0x0000000000000000  r11: 0x0000000000000206
      r12: 0x000000000000000a  r13: 0x0000000000000000  r14: 0xffffffffffffffff  r15: 0x00007fff7776e480
      rip: 0x00007fff9086c541  rfl: 0x0000000000010202  cr2: 0x000000014916f050
    Logical CPU:
    0
    Error Code: 
    0x00000000
    Trap Number:
    13
    Binary Images:
    0x10496a000 -   
    0x10496affd  com.apple.Safari (7.0.1 - 9537.73.11) <26B9451D-36DC-3EC9-AF48-B32519F9BFF6> /Applications/Safari.app/Contents/MacOS/Safari
    0x7fff679d0000 -
    0x7fff67a03817  dyld (239.3) <D1DFCF3F-0B0C-332A-BCC0-87A851B570FF> /usr/lib/dyld
    0x7fff85c6b000 -
    0x7fff85ca3ff7  com.apple.RemoteViewServices (2.0 - 94) <3F34D630-3DDB-3411-BC28-A56A9B55EBDA> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
    0x7fff85ca4000 -
    0x7fff85cf6fff  libc++.1.dylib (120) <4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE> /usr/lib/libc++.1.dylib
    0x7fff85d62000 -
    0x7fff85df1fff  com.apple.Metadata (10.7.0 - 800.12.2) <A9F5D471-8732-3F95-A4A2-33864B92A181> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
    0x7fff85df2000 -
    0x7fff85ebdfff  libvDSP.dylib (423.32) <3BF732BE-DDE0-38EB-8C54-E4E3C64F77A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
    0x7fff86149000 -
    0x7fff8614affb  libremovefile.dylib (33) <3543F917-928E-3DB2-A2F4-7AB73B4970EF> /usr/lib/system/libremovefile.dylib
    0x7fff8614b000 -
    0x7fff86156ff7  com.apple.NetAuth (5.0 - 5.0) <C811E662-9EC3-3B74-808A-A75D624F326B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
    0x7fff864b3000 -
    0x7fff866fbfff  com.apple.CoreData (107 - 481) <E5AFBA07-F73E-3B3F-9099-F51224EE8EAD> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
    0x7fff866fc000 -
    0x7fff867e6fff  libsqlite3.dylib (158) <00269BF9-43BE-39E0-9C85-24585B9923C8> /usr/lib/libsqlite3.dylib
    0x7fff867e7000 -
    0x7fff86846fff  com.apple.framework.CoreWLAN (4.0 - 400.45.1) <775F9444-8059-30A2-8058-7F7ACD68CCF1> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
    0x7fff86847000 -
    0x7fff86853ff3  com.apple.AppleFSCompression (56 - 1.0) <5652B0D0-EB08-381F-B23A-6DCF96991FB5> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
    0x7fff86861000 -
    0x7fff8686aff3  libsystem_notify.dylib (121) <52571EC3-6894-37E4-946E-064B021ED44E> /usr/lib/system/libsystem_notify.dylib
    0x7fff86b0d000 -
    0x7fff86b54ff7  libcups.2.dylib (372) <348EED62-6C20-35D6-8EFB-E80943965100> /usr/lib/libcups.2.dylib
    0x7fff86b57000 -
    0x7fff86bb2ffb  com.apple.AE (665.5 - 665.5) <BBA230F9-144C-3CAB-A77A-0621719244CD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
    0x7fff86bb3000 -
    0x7fff86bcffff  libresolv.9.dylib (54) <11C2C826-F1C6-39C6-B4E8-6E0C41D4FA95> /usr/lib/libresolv.9.dylib
    0x7fff86bd0000 -
    0x7fff86c23fff  com.apple.ScalableUserInterface (1.0 - 1) <CF745298-7373-38D2-B3B1-727D5A569E48> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
    0x7fff86c65000 -
    0x7fff86c68fff  libCoreVMClient.dylib (58.1) <EBC36C69-C896-3C3D-8589-3E9023E7E56F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
    0x7fff86c6b000 -
    0x7fff86d59fff  libJP2.dylib (1038) <6C8179F5-8063-3ED6-A7C2-D5603DECDF28> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
    0x7fff86df6000 -
    0x7fff86df8fff  com.apple.OAuth (25 - 25) <22D42C60-CA67-31D7-A4A4-AFD8F35408D7> /System/Library/PrivateFrameworks/OAuth.framework/Versions/A/OAuth
    0x7fff86e03000 -
    0x7fff86e28ff7  com.apple.ChunkingLibrary (2.0 - 155.1) <B845DC7A-D1EA-31E2-967C-D1FE0C628036> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
    0x7fff86edd000 -
    0x7fff86eebfff  com.apple.opengl (9.0.83 - 9.0.83) <AF467644-7B1D-327A-AC47-CECFCAF61990> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    0x7fff86f2f000 -
    0x7fff86f39ff7  com.apple.bsd.ServiceManagement (2.0 - 2.0) <2D27B498-BB9C-3D88-B05A-76908A8A26F3> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
    0x7fff8719c000 -
    0x7fff871b3fff  com.apple.CFOpenDirectory (10.9 - 173.1.1) <3FB4D5FE-860B-3BDE-BAE2-3531D919EF10> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
    0x7fff871b4000 -
    0x7fff87277ff7  com.apple.backup.framework (1.5.1 - 1.5.1) <FC4E949B-B41A-3F21-8AF8-AEDB13146FEA> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
    0x7fff872d5000 -
    0x7fff875bffff  com.apple.CoreServices.CarbonCore (1077.14 - 1077.14) <B00BEB34-A9F5-381F-99FD-11E405768A9A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
    0x7fff87685000 -
    0x7fff8768afff  com.apple.DiskArbitration (2.6 - 2.6) <F8A47F61-83D1-3F92-B7A8-A169E0D187C0> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
    0x7fff8768b000 -
    0x7fff8768cfff  libunc.dylib (28) <62682455-1862-36FE-8A04-7A6B91256438> /usr/lib/system/libunc.dylib
    0x7fff87690000 -
    0x7fff87694fff  libpam.2.dylib (20) <B93CE8F5-DAA8-30A1-B1F6-F890509513CB> /usr/lib/libpam.2.dylib
    0x7fff87695000 -
    0x7fff8769efff  com.apple.CommonAuth (4.0 - 2.0) <1D263127-5F27-3128-996D-7397660D0C6E> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
    0x7fff8779d000 -
    0x7fff8779dfff  com.apple.CoreServices (59 - 59) <7A697B5E-F179-30DF-93F2-8B503CEEEFD5> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x7fff8779e000 -
    0x7fff877a5fff  com.apple.NetFS (6.0 - 4.0) <8E26C099-CE9D-3819-91A2-64EA929C6137> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
    0x7fff877ad000 -
    0x7fff877e7ff3  com.apple.bom (12.0 - 192) <989690DB-B9CC-3DB5-89AE-B5D33EDC474E> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
    0x7fff877e8000 -
    0x7fff8780cff7  libJPEG.dylib (1038) <86F349A8-882D-3326-A0B0-63257F68B1A7> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
    0x7fff8780d000 -
    0x7fff8780dffd  libOpenScriptingUtil.dylib (157) <19F0E769-0989-3062-9AFB-8976E90E9759> /usr/lib/libOpenScriptingUtil.dylib
    0x7fff8780e000 -
    0x7fff87853ff6  com.apple.HIServices (1.22 - 466) <21807AF8-3BC7-32BB-AB96-7C35CB59D7F6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
    0x7fff87854000 -
    0x7fff878e0ff7  com.apple.ink.framework (10.9 - 207) <8A50B893-AD03-3826-8555-A54FEAF08F47> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
    0x7fff878e4000 -
    0x7fff87931ff2  com.apple.print.framework.PrintCore (9.0 - 428) <8D8253E3-302F-3DB2-9C5C-572CB974E8B3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
    0x7fff87a13000 -
    0x7fff87a17ff7  libGIF.dylib (1038) <C29B4323-1B9E-36B9-96C2-7CEDBAA124F0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
    0x7fff87aa6000 -
    0x7fff87d7afc7  com.apple.vImage (7.0 - 7.0) <D241DBFA-AC49-31E2-893D-EAAC31890C90> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
    0x7fff87d7b000 -
    0x7fff87db9ff7  libGLImage.dylib (9.0.83) <C08048A7-03CC-3E40-BCDC-7791D87AC8E4> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
    0x7fff87dba000 -
    0x7fff87dbdfff  com.apple.TCC (1.0 - 1) <32A075D9-47FD-3E71-95BC-BFB0D583F41C> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
    0x7fff87f5d000 -
    0x7fff8804cfff  libFontParser.dylib (111.1) <835A8253-6AB9-3AAB-9CBF-171440DEC486> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
    0x7fff881bb000 -
    0x7fff881bcfff  libquit.dylib (161) <12162287-B8C8-36D0-B000-ADC28731FC66> /usr/lib/libquit.dylib
    0x7fff881bd000 -
    0x7fff881d9ff7  libsystem_kernel.dylib (2422.1.72) <D14913DB-47F1-3591-8DAF-D4B4EF5F8818> /usr/lib/system/libsystem_kernel.dylib
    0x7fff881da000 -
    0x7fff881e2ffc  libGFXShared.dylib (9.0.83) <11A621C3-37A0-39CE-A69B-8739021BD79D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
    0x7fff884bc000 -
    0x7fff884d4ff7  com.apple.GenerationalStorage (2.0 - 160.2) <79629AC7-896F-3302-8AC1-4939020F08C3> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
    0x7fff88503000 -
    0x7fff88879ffa  com.apple.JavaScriptCore (9537 - 9537.73.10) <4A4AE781-6F76-3412-B0E5-67E0BAEE22A2> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
    0x7fff88e60000 -
    0x7fff88ecdfff  com.apple.SearchKit (1.4.0 - 1.4.0) <B9B8D510-A27E-36B0-93E9-17146D9E9045> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
    0x7fff88ee7000 -
    0x7fff88ef6ff8  com.apple.LangAnalysis (1.7.0 - 1.7.0) <8FE131B6-1180-3892-98F5-C9C9B79072D4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
    0x7fff88ef7000 -
    0x7fff890afff3  libicucore.A.dylib (511.27) <003B6C21-CBD1-3486-9A1D-030ADF5FA061> /usr/lib/libicucore.A.dylib
    0x7fff890b0000 -
    0x7fff890b7ff3  libcopyfile.dylib (103) <5A881779-D0D6-3029-B371-E3021C2DDA5E> /usr/lib/system/libcopyfile.dylib
    0x7fff890f1000 -
    0x7fff892d6ff7  com.apple.CoreFoundation (6.9 - 855.11) <E22C6A1F-8996-349C-905E-96C3BBE07C2F> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x7fff892d7000 -
    0x7fff89473ff7  com.apple.QuartzCore (1.8 - 332.0) <994D1E0A-64B6-398C-B9A2-C362F02DE943> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    0x7fff89474000 -
    0x7fff89485ff7  libsystem_asl.dylib (217.1.4) <655FB343-52CF-3E2F-B14D-BEBF5AAEF94D> /usr/lib/system/libsystem_asl.dylib
    0x7fff8951d000 -
    0x7fff8951dfff  com.apple.Accelerate.vecLib (3.9 - vecLib 3.9) <F8D0CC77-98AC-3B58-9FE6-0C25421827B6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
    0x7fff895c2000 -
    0x7fff895e9ffb  libsystem_info.dylib (449.1.3) <7D41A156-D285-3849-A2C3-C04ADE797D98> /usr/lib/system/libsystem_info.dylib
    0x7fff895ea000 -
    0x7fff895f6ff7  com.apple.OpenDirectory (10.9 - 173.1.1) <6B78BD7B-5622-38E6-8FC6-86A117E3ACCA> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
    0x7fff895f7000 -
    0x7fff895fcff7  libunwind.dylib (35.3) <78DCC358-2FC1-302E-B395-0155B47CB547> /usr/lib/system/libunwind.dylib
    0x7fff89ec1000 -
    0x7fff89ec5ff7  libcache.dylib (62) <BDC1E65B-72A1-3DA3-A57C-B23159CAAD0B> /usr/lib/system/libcache.dylib
    0x7fff89ed3000 -
    0x7fff89eddfff  libcommonCrypto.dylib (60049) <8C4F0CA0-389C-3EDC-B155-E62DD2187E1D> /usr/lib/system/libcommonCrypto.dylib
    0x7fff89ede000 -
    0x7fff89f07ff7  libc++abi.dylib (48) <8C16158F-CBF8-3BD7-BEF4-022704B2A326> /usr/lib/libc++abi.dylib
    0x7fff8a658000 -
    0x7fff8a902ffd  com.apple.HIToolbox (2.1 - 696) <1CFFF37B-C392-3088-B0A4-C08C55B2AF8F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
    0x7fff8ac39000 -
    0x7fff8ac51ff7  com.apple.openscripting (1.4 - 157) <B3B037D7-1019-31E6-9D17-08E699AF3701> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
    0x7fff8ac52000 -
    0x7fff8ac54fff  libRadiance.dylib (1038) <55F99274-5074-3C73-BAC5-AF234E71CF38> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
    0x7fff8ac67000 -
    0x7fff8ac95ff7  com.apple.securityinterface (9.0 - 55047) <0346D8A9-2CAA-38F3-A741-5FBA5E9F1E7C> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
    0x7fff8acd2000 -
    0x7fff8acd9ff7  liblaunch.dylib (842.1.4) <FCBF0A02-0B06-3F97-9248-5062A9DEB32C> /usr/lib/system/liblaunch.dylib
    0x7fff8acf9000 -
    0x7fff8acfcfff  com.apple.help (1.3.3 - 46) <AE763646-D07A-3F9A-ACD4-F5CBD734EE36> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
    0x7fff8acfd000 -
    0x7fff8af8bfff  com.apple.RawCamera.bundle (5.02 - 725) <4DE37ECB-24CD-38B1-B5AF-1EE911E19B80> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
    0x7fff8afbe000 -
    0x7fff8afcbfff  com.apple.Sharing (132.2 - 132.2) <F983394A-226D-3244-B511-FA51FDB6ADDA> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
    0x7fff8b00d000 -
    0x7fff8b070ff7  com.apple.SystemConfiguration (1.13 - 1.13) <F05F4149-981B-380B-8F50-51CE804BBB89> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
    0x7fff8b15e000 -
    0x7fff8b34eff5  com.apple.WebKit2 (9537 - 9537.73.11) <FE8D26BB-F8B7-37D6-94A0-D82161541F30> /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/WebKit2
    0x7fff8b352000 -
    0x7fff8b391fff  libGLU.dylib (9.0.83) <8B457205-513B-3477-AE9C-3AD979D5FE11> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
    0x7fff8b44b000 -
    0x7fff8b44bfff  com.apple.Cocoa (6.8 - 20) <E90E99D7-A425-3301-A025-D9E0CD11918E> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    0x7fff8b44c000 -
    0x7fff8b454fff  libsystem_dnssd.dylib (522.1.11) <270DCF6C-502D-389A-AA9F-DE4624A36FF7> /usr/lib/system/libsystem_dnssd.dylib
    0x7fff8b455000 -
    0x7fff8b723ff4  com.apple.CoreImage (9.0.54) <74BB8685-69A9-3A45-8DED-EA26BD39D710> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
    0x7fff8b774000 -
    0x7fff8b7a3fff  com.apple.DebugSymbols (106 - 106) <E1BDED08-523A-36F4-B2DA-9D5C712F0AC7> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
    0x7fff8b894000 -
    0x7fff8b91dfff  com.apple.ColorSync (4.9.0 - 4.9.0) <B756B908-9AD1-3F5D-83F9-7A0B068387D2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
    0x7fff8b91e000 -
    0x7fff8b920ff7  libquarantine.dylib (71) <7A1A2BCB-C03D-3A25-BFA4-3E569B2D2C38> /usr/lib/system/libquarantine.dylib
    0x7fff8b921000 -
    0x7fff8bd02ffe  libLAPACK.dylib (1094.5) <7E7A9B8D-1638-3914-BAE0-663B69865986> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
    0x7fff8bdc7000 -
    0x7fff8bdccfff  libmacho.dylib (845) <1D2910DF-C036-3A82-A3FD-44FF73B5FF9B> /usr/lib/system/libmacho.dylib
    0x7fff8bdcd000 -
    0x7fff8c025ff1  com.apple.security (7.0 - 55471) <233831C5-C457-3AD5-AFE7-E3E2DE6929C9> /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x7fff8c02b000 -
    0x7fff8c04ffff  libxpc.dylib (300.1.17) <4554927A-9467-365C-91F1-5A116989DD7F> /usr/lib/system/libxpc.dylib
    0x7fff8c0ae000 -
    0x7fff8c0ccff7  com.apple.Accounts (113 - 113) <FEB37642-C973-3CD2-B279-142492266A16> /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts
    0x7fff8c0e7000 -
    0x7fff8c113fff  com.apple.CoreServicesInternal (184.8 - 184.8) <707E05AE-DDA8-36FD-B0FF-7F15A061B46A> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
    0x7fff8c1a7000 -
    0x7fff8c21efff  com.apple.CoreServices.OSServices (600.4 - 600.4) <36B2B009-C35E-3F21-824E-E0D00E7808C7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
    0x7fff8c21f000 -
    0x7fff8c34fff7  com.apple.desktopservices (1.8 - 1.8) <09DC9BB8-432F-3C7A-BB08-956A2DDFC2DE> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
    0x7fff8c353000 -
    0x7fff8c415ff1  com.apple.CoreText (352.0 - 367.15) <E5C70FC8-C861-39B8-A491-595E5B55CFC8> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
    0x7fff8c416000 -
    0x7fff8c489ffb  com.apple.securityfoundation (6.0 - 55122) <119D1C53-B292-3378-AEE1-A3B1FB02F43F> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
    0x7fff8c48a000 -
    0x7fff8c48cff3  libsystem_configuration.dylib (596.12) <C4F633D9-94C8-35D9-BB2D-84C5122533C7> /usr/lib/system/libsystem_configuration.dylib
    0x7fff8c48d000 -
    0x7fff8c4b4ff7  libsystem_network.dylib (241.3) <8B1E1F1D-A5CC-3BAE-8B1E-ABC84337A364> /usr/lib/system/libsystem_network.dylib
    0x7fff8c4b5000 -
    0x7fff8c4bbff7  libsystem_platform.dylib (24.1.4) <331BA4A5-55CE-3B95-99EB-44E0C89D7FB8> /usr/lib/system/libsystem_platform.dylib
    0x7fff8c4bc000 -
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    0x7fff8c6b4000 -
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    0x7fff8c6c7000 -
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    0x7fff8c720000 -
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    0x7fff8c9af000 -
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    0x7fff8cb3a000 -
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    0x7fff8cbb3000 -
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    0x7fff8cbbb000 -
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    0x7fff8d787000 -
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    0x7fff8d7bc000 -
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    0x7fff8d7d8000 -
    0x7fff8d7e0ff7  com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <98BBB3E4-6239-3EF1-90B2-84EA0D3B8D61> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
    0x7fff8d7e1000 -
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    0x7fff8d856000 -
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    0x7fff8d99f000 -
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    0x7fff8db31000 -
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    0x7fff8db5e000 -
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    0x7fff8dbe3000 -
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    0x7fff8dbe6000 -
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    0x7fff8dbfe000 -
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    0x7fff8dc0a000 -
    0x7fff8dc0bff7  com.apple.print.framework.Print (9.0 - 260) <EE00FAE1-DA03-3EC2-8571-562518C46994> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
    0x7fff8dc0c000 -
    0x7fff8e03fffb  com.apple.vision.FaceCore (3.0.0 - 3.0.0) <F42BFC9C-0B16-35EF-9A07-91B7FDAB7FC5> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
    0x7fff8e040000 -
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    0x7fff8f29d000 -
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    0x7fff8f459000 -
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    0x7fff8f48e000 -
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    0x7fff8f6a5000 -
    0x7fff8f6beff7  com.apple.Ubiquity (1.3 - 289) <C7F1B734-CE81-334D-BE41-8B20D95A1F9B> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
    0x7fff8f776000 -
    0x7fff8f7a5ff5  com.apple.GSS (4.0 - 2.0) <ED98D992-CC14-39F3-9ABC-8D7F986487CC> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
    0x7fff8f7a6000 -
    0x7fff8f88afff  com.apple.coreui (2.1 - 231) <432DB40C-6B7E-39C8-9FB5-B95917930056> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
    0x7fff8f91f000 -
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    0x7fff8f938000 -
    0x7fff8f939fff  liblangid.dylib (117) <9546E641-F730-3AB0-B3CD-E0E2FDD173D9> /usr/lib/liblangid.dylib
    0x7fff8f941000 -
    0x7fff8fa77ffa  com.apple.WebKit (9537 - 9537.73.11) <5F583526-8D71-30AD-B97C-56EC51E94E85> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
    0x7fff8fa99000 -
    0x7fff8fd98fff  com.apple.Foundation (6.9 - 1056) <D608EDFD-9634-3573-9B7E-081C7D085F7A> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x7fff8ff3b000 -
    0x7fff90441ff3  com.apple.Safari.framework (9537 - 9537.73.11) <D3F772B3-4AD9-32F1-A0CB-CF307FF1B283> /System/Library/PrivateFrameworks/Safari.framework/Versions/A/Safari
    0x7fff907ee000 -
    0x7fff907fefff  libbsm.0.dylib (33) <2CAC00A2-1352-302A-88FA-C567D4D69179> /usr/lib/libbsm.0.dylib
    0x7fff907ff000 -
    0x7fff90888ff7  libsystem_c.dylib (997.1.1) <61833FAA-7281-3FF9-937F-686B6F20427C> /usr/lib/system/libsystem_c.dylib
    0x7fff90894000 -
    0x7fff9097bff7  libxml2.2.dylib (26) <A1DADD11-89E5-3DE4-8802-07186225967F> /usr/lib/libxml2.2.dylib
    0x7fff9097c000 -
    0x7fff909acfff  com.apple.IconServices (25 - 25.17) <4751127E-FBD5-3ED5-8510-08D4E4166EFE> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
    0x7fff909ad000 -
    0x7fff909dcfd2  libsystem_m.dylib (3047.16) <B7F0E2E4-2777-33FC-A787-D6430B630D54> /usr/lib/system/libsystem_m.dylib
    0x7fff909ea000 -
    0x7fff90a59ff1  com.apple.ApplicationServices.ATS (360 - 363.1) <88976B22-A9B8-3E7B-9AE6-0B8E09A968FC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
    0x7fff90a5a000 -
    0x7fff90bc8ff7  libBLAS.dylib (1094.5) <DE93A590-5FA5-32A2-A16C-5D7D7361769F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
    0x7fff90bd5000 -
    0x7fff90c1cfff  libFontRegistry.dylib (127) <A77A0480-AA5D-3CC8-8B68-69985CD546DC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
    0x7fff90c1d000 -
    0x7fff90c20ffc  com.apple.IOSurface (91 - 91) <07CA8A59-1E32-3FB6-B506-18DAF58A8CE0> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
    0x7fff90c21000 -
    0x7fff90c2cfff  libGL.dylib (9.0.83) <984A960A-C159-3AE5-8B40-E2B451F6C712> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
    0x7fff90c6e000 -
    0x7fff90d37fff  com.apple.LaunchServices (572.23 - 572.23) <8D955BDE-2C4C-3DD4-B4D7-2D916174FE1D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
    0x7fff90d38000 -
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    0x7fff90d40000 -
    0x7fff90d65ff7  com.apple.CoreVideo (1.8 - 117.2) <4674339E-26D0-35FA-9958-422832B39B12> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
    0x7fff90d66000 -
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    0x7fff90dcb000 -
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    0x7fff9137c000 -
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    0x7fff913d7000 -
    0x7fff91400fff  com.apple.DictionaryServices (1.2 - 208) <A539A058-BA57-35EE-AA08-D0B0E835127D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
    0x7fff91436000 -
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    0x7fff9151b000 -
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    0x7fff91536000 -
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    0x7fff91537000 -
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    0x7fff91545000 -
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    0x7fff9154e000 -
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    0x7fff9164d000 -
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    0x7fff916d7000 -
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    0x7fff91792000 -
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    0x7fff917fa000 -
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    0x7fff91dab000 -
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    0x7fff91db6000 -
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    0x7fff91e21000 -
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    0x7fff92933000 -
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    0x7fff92936000 -
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  • Seagate Crystal Reports ActiveX Designer error '80043ac4'

    Website slows down when users are running reports. Users start getting errors when running any crystal report. After sometime main page itself stops loading and only static html is visible. Following is one of the errors users see:
    Seagate Crystal Reports ActiveX Designer error '80043ac4'
    Invalid directory.
    /opera_mort2/report/AlwaysRequiredSteps.asp, line 54
    Other errors seen on reporting site at that time are
    Active Server pages error 'ASP 0115'
    Unexpected error
    /opera_mort2/report/rpt_level.asp
    A trappable error (C00000005) occurred in an external object. The script cannot continue running.
    authentication and network errors.
    Rebooting the Web Server temporarily fixes the issue however the error recurs again after a day or two. We are seeing this problem in both our PROD and DR server. There was no change done to either of these boxes recently.
    Also at this pint IIS was crashing. Microsoft Support analyzed the crash dumps created from IIS and came up with the following:
    "All the memory dumps captured showed the same DLL that was accessing corrupted memory. This same DLL would also be the one that had originally written to those addresses. The DLL was craxdrt.dll from Crystal Reports 8.0 ActiveX Designer, which was version 8.0.1.0 from 1/28/2000. This DLL should be updated to see if this issue has already been fixed. Other options are to recycle IIS more frequently and move to a new version of Crystal Reports."
    Here is a detailed analysis from Microsoft Support:
    The issue appears to be heap corruption. Normally these are difficult to troubleshoot, however, in this case every memory dump that I looked at had the same component involved.
    start end module name
    42b30000 4307f000 craxdrt (export symbols) craxdrt.dll
    Loaded symbol image file: craxdrt.dll
    Image path: C:\Program Files\Seagate Software\Report Designer Component\craxdrt.dll
    Image name: craxdrt.dll
    Timestamp: Fri Jan 28 15:16:46 2000 (3892235E)
    CheckSum: 0055446A
    ImageSize: 0054F000
    File version: 8.0.0.371
    Product version: 8.0.1.0
    File flags: 22 (Mask 3F) Pre-release Special
    File OS: 40004 NT Win32
    File type: 2.0 Dll
    File date: 00000000.00000000
    Translations: 1009.04b0
    CompanyName: Seagate Software, Inc.
    ProductName: Crystal Reports 8.0 ActiveX Designer.
    InternalName: CRAXDRT
    OriginalFilename: CRAXDRT.DLL
    ProductVersion: 8.0.1.0
    FileVersion: 8.0.0.371
    PrivateBuild: 8.0.0.371
    SpecialBuild: 8.0.0.371
    FileDescription: Crystal Reports ActiveX Designer Runtime Support
    LegalCopyright: Copyright (c) 1991-1999 Seagate Software, Inc. All rights reserved.
    LegalTrademarks: Copyright (c) 1991-1999 Seagate Software, Inc. All rights reserved.
    Comments: Crystal Reports for Visual Basic
    This component is from the year 2000 and needs to be updated. I searched our old cases and found several where old version of this component caused the same heap corruption.
    Please help as this is a production issue. Please let me know if you need any more information.
    thanks and regards
    sudatta soman

    Something must have changed. Were any patches or auto updates done to the OS?
    CR 8.0 has been out of the support cycle for some time now.
    As Microsoft suggested please log in and download the patches for CR 8.0 from:
    https://www.sdn.sap.com/irj/sdn/businessobjects-support
    If that does not resolve the issue the only option will be to schedule sn IIS restart each night.

  • Crystal Reports: Print Engine Error when exporting a report

    We recently upgraded from Crystal Reports 2008 to BusinessObjects Edge Series X3.1. When exporting a report to an excel data-only format we get "Crystal Reports: Print Engine Error". All other formats work fine.  Any help is highly appreciated.
    Thanks,
    Jaseem

    Anyone?

  • Crystal Reports version 10  error when displaying report

    Hello: New member here, been lurking around for a while. A lot of good information here.
    I do hope this is the right place to ask this first question.  I have a customer that has a Crystal Reports 10 installation and cannot display reports since he upgraded from Crystal report 8 to Crystal reports 10
    The error he gets is pop message:
    CRAXDT error Occurred on Server Error Number: -2147221005 Error description: 006ASP 0177Server
    CreateObject Failed~800401f3
    Connection to the database is good we checked with query using SQL.
    Let me know what you think I should check next.
    I appreciate it.
    Thanks
    Damon

    1212487 - Error: "CRAXDRT Error Occured on Server. Error Number:-2147221005"
    Symptom
    A report is called through the Active Server Pages (ASP) Report Server to be displayed in the Report Viewer for ActiveX. However, the report is displayed with blank pages and when the viewer is switched to the Report Viewer for HTML the following error is displayed:
    "CRAXDRT Error Occurred on Server. Error Number:-2147221005 Error Description: 006ASP 0177 Server.CreateObject Failed~Invalid Class String"
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    Resolution
    It was found that the file, Emfgen.dll, was not installed and registered on the web server computer during the installation of the Crystal Reports ASP Reports Server. The report could be displayed correctly on the client computer, without Crystal Reports Developer Edition installed, after this file had been installed on the web server computer.
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