Opening document triggers auto-activation of fonts that aren't IN document

I'm working on a document (annual report) that was based on a previous year's annual report. In the process I changed all the styles I defined to use a new font family. However, whenever I open the document I get auto-activation notices (Mac, Font Agent Pro) that the old font is opening - all 16 or 17 variations of it.
Where is this font, that it's causing auto activation?
It doesn't show up under Find Font.
- Bob

Another possibility is that there are frames in the document somewhere being USED as empty graphics frames, but which are in fact TEXT frames, with nothing in them but the "end of story" special character, with a rogue paragraph style applied, which specifies one of those fonts.
If you find such a frame, change its content to "graphic" via Object --> Content --> Graphic. That might do it.

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HT3384 I am using iPad 3rd generation. In "Pages" when I choose "blank" I cannot change the name. I bought a book on Pages on IPad but the photos show "my documents" and I do not have that - I just have "documents" or a + sign on the location where it sho

My iPad 3rd generation does not let me name a document. Where the books say it should have "my documents" there is only "documents" or a + symbol, neither of them allowing my ability to name or rename. All my documents are titled "blank".

Uh - never mind. I figured it out - the "documents" section (still no "my documents, file, or save as ) has a choice of date or name and when I changed that section I was allowed to rename. Don't know why all the references and guides use "my documents" and mine doesn't but as long as it works.......

InDesign CS5 crashing on launch due to font auto-activator issue

I was having a problem where all the jobs I had been collecting would no longer open in InDesign CS5 without crashing on startup. Just found out today it has to do with the new feature in CS5 that reads fonts from your "Document Fonts" folder. Once I renamed the folder the files started opening up just fine again. Is there a way to disable that feature in InDesign, or has anyone else found another workaround that doesn't involve renaming the folder on every job I collect?
I'm sure it's a known issue by now, but I didn't see anything come up when I did a search.

Same problem here. Whenever I want to open a packaged InDesign document which includes a Document Fonts folder containing some fonts which are identical to my system fonts (10.7.3 in my case) InDesign hangs. The best way to avoid these problems is to clean all system font folders and start managing fonts yourself. Check what fonts are needed for a certain document, avoid using fonts installed by the system. Although it is very generous from Apple, Adobe and Microsoft to give us a lot of fonts for free it is wise to manage them yourself. Check the following font locations:
~Library/Fonts
~System/Library/Fonts
~User/Library/Fonts (first make the Library visible: from within Terminal type the following command and press Return: chflags nohidden ~/Library)
Remove all fonts installed by Adobe (109 fonts) and Microsoft (154 fonts) to a differrent location. I manage them with FontExplorer 3.0 but you are ofcourse free to use any other font manager you prefer. Clear out any system font which is not needed by the system. Make sure the removed fonts can be enabled when needed. In FontExplorer you can create a set like 'Adobe CS5 Fonts' and put all Adobe fonts in there. This also counts for Apple system fonts which you remove. Create a new set in FontExplorer and call it OS Lion Fonts for example and move all fonts in there. I'd like to point out that I choose to manage fonts myself and I keep FontExplorer's capabilities to organaise fonts turned off (Preferences > Advanced > Organise font files). This way the Finder structure I use to manage my fonts (which is by foundry/designer) is maintained.
Clearing all unneeded fonts keeps the font list short and uncluttered which makes it easy to select fonts in InDesign or any other app. When you are designing things you want to make a selection of fonts you want to use in advance so keeping a lot of fonts available to the system is pointless in my opinion anyway.
Also, this process gets rid of a lot of fonts which you don't use/need like Chinese or whatever other language fonts. It shortens the font list dramatically. Setup font auto activation/deactivation so that fonts are disabled automatically after reboot or when you close a document to prevent the font list from growing out of proportions.
Below is the list of fonts which I keep installed/enabled by default in my ~System/Library/Fonts folder:
Apple Color Emoji.ttf
Apple Symbols.ttf
AppleGothic.ttf
Courier.dfont
Geneva.dfont
HelveLTMM
Helvetica LT MM
Helvetica.dfont
HelveticaNeue.dfont
HelveticaNeueDeskUI.ttc
Keyboard.ttf
LastResort.ttf
LucidaGrande.ttc
MarkerFelt.ttc
Menlo.ttc
Monaco.dfont
Symbol.ttf
Times LT MM
Times.dfont
TimesLTMM
ZapfDingbats.ttf
I haven't checked Times yet but I think it can be disabled. If you think Times is causing problems and you rather want to activate it yourself when it is needed or you want to use it you can remove it from the ~System/Library/Fonts folder. Drag the font to the desktop to make a copy first. Next trash the font file. Enter your admin password end you're done. If a font is needed by the system it gets restored automatically and you get a notification like "The system font 'HelveticaNeue.dfont' had been restored. This font was removed. Mac OS X needs this font to display text onscreen."
If you don't use FontExplorer you can use Onyx to clean font caches when you are done clearing out unwanted fonts. Always reboot afterwards.
Hope this helps.

InDesign CS5 Crashes on PDF Export if Suitcase Fusion 3 Auto Activation is on

I just started having a problem after upgrading from SF2 to 3 and using InDesign CS5. My exports to PDF were all crashing as soon as the PDF creation background process started. I tried all kinds of tests and troubleshooting to figure out what was causing the problem as it was sudden and erratic.
Then I noticed that all the documents crashing were using fonts I had activated with SF 3, so I created a new document with a simple system font and it exported OK. Then a font installed activated permanently via SF and still would crash.
I closed SF and reopen InDesign with a document using the SF permanently activated fonts, still would crash. It wasn't until I turned off SF3 Auto Activation in Preferences that the crashing ceased. I can now have SF3 open, activate fonts and see them in InDesign and export successfully without crash as long as that preference is unchecked.
This should be fixed in the next updated I hope as I like the auto activation feature.
Just posted as well on Extensis Forums:
http://forums.extensis.com/jforum/posts/list/3533.page

I have also had a crash on export problem recently. I went through the suggestions in this thread and searched others.
Then I stepped through a few things in my INDD.
Deleted the suspect page. Export worked.
Brought the page back. Export crashed.
Looked at all the text on the page. I had 4 boxes with bulleted text.
I converted the bullets to text and the export went ahead with no problem.
I turned the bulleted list back into a real bulleted list and the export crashed again.
Go figure.

FontAgent Pro auto activation fails

I went over this with Insider Software. They are aware of it & say it's they best they can do right now. In other words, it's another Mountain Lion problem. FontAgent Pro is supposed to auto activate all fonts used by a Photoshop document when the document is opened. This stopped working after I upgraded to Mountain Lion. On the phone with Erik Tollefsrud, he says sometimes it happens if you just wait a little longer, but most of the time, you have to close & reopen the document. I have personally seen it fail even after reopening the document. I wonder if Apple even cares about its pro users any more.

Noel,
Maybe it is just me, but it seems that most software companies are concentrating on mobile devices, and users with "real computers," are SOL.
OK, much can be done effectively on an iPad, or similar, but editing Images on a phone, is beyond my feeble comprehension.
If one wants e-mail, or Web browsing, plus some social media, then the mobile devices are fine, though I did have to use my wife's iPad for some serious e-mails w/ attachments, in London recently. That was really painful, at least for me. Mark my vote as "not a fan."
Hunt, used to his real computers

Why provide fonts that can't be used??

Adobe provided a huge list of fonts in InDesign CS4, but several are not able to be embedded when used because of licensing restrictions.
Why did Adobe, in its infinite wisdom, provide fonts that can't be reproduced on the page?
Along that same thought, how do I avoid discovering at the printing phase that the font I selected cannot be embedded due to licensing restrictions?
I'm not trying to use fonts that are not licensed. I'm trying to use fonts that Adobe provided with my CS4 "premium" software.
Methinks that, like everything else these days, Adobe is just another crappy company that sells people expensive programs and fails to provide adequate support. Thanks Adobe...
Jason in Seattle

i Jeff,
I think that your lack of technical comprehension of what's going on "underneath the hood" is causing you to conflate technical problems with legal ones.
I don't recall this being an issue for me prior to CS4, but it has plagued me several times recently with fonts as ubiquitous as Arial Narrow.
Well, you're certainly free to embed Arial Narrow, so what you're being plagued by here is not so much unembeddable fonts as a lack of understanding of what's going on when a font is embedded. Forgive me if I talk down to you at all; I don't mean to, I just want to make sure that I cover all of the background without leaving anything out, or glossing over a critical technical issue. (Y'all regulars feel free to correct me if I'm getting any of this wrong.)
I suspect that the only answer in InDesign is to substitute an unrestricted font, details of which are explained earlier in this thread. But for those of you who've shared my pain and find this thread as I did, here's a solution I've discovered in editing with the full version of Acrobat 9: Using the "TouchUp Text Tool" (Tools > Advanced Editing > TouchUp Text Tool), select the uneditable text and change the font in the Properties dialog to one that passes muster with the licensing restrictions. Save. Lather, rinse, repeat. This will keep you from tearing your hair out with the thought that you must go back to change it all in the source document and create the PDF all over again (not a big deal with many docs, but a real pain with a complex form like the ones I've recently created).
When you make a PDF from InDesign with a perfectly legitimate font that permits embedding, it's possible to either a) store the entire font in the PDF, or b) store only the characters that are used from the font in the PDF. This second option is called "subsetting" - you're embedding a subset of the font, not the whole thing. "Subset fonts when percentage of characters used is less than XX%." You'll find this control in the "Advanced" section of the Export PDF dialog.So, if you use 80% of the characters in a font, and have subsetting set to 50%, then InDesign will embed the whole font.
So, assuming that you're trying to edit text in a PDF in a font which was not subsetted, then why in the world would it give you that error message? My assumption is that it would be because of the encoding of that font. Many fonts, when embedded in a PDF, have their encoding changed, for reasons that I really don't completely understand myself. You can imagine, I'm sure - thing about a font with thousands of glyphs, like a Chinese font, and then make a Chinese PDF. The font will be subsetted, because there's no point in storing all ~6000 glyphs of a Chinese font in a PDF that's only a page long with a filesize of 50k. So, the PDF libraries will re-encode a subsetted version of the font, but since it's re-encoded, the font no longer matches what I have installed and is therefore not editable in Acrobat anymore. Try opening up a PDF and going to its Properties (control-D) and looking at the Fonts tab. You can have Helvetica installed on your computer, but since the PDF engine can re-encode fonts on the fly, the Helvetica in the PDF (CID encoding, or something similar) doesn't match the Helvetica on my hard drive, so I can't edit that text in Acrobat at all.
I hope this helps you. For what it's worth, you should search Arial Narrow on these forums and apply the appropriate update, because I'm 99% certain that any Arial Narrow-related issues you are experiencing have nothing whatsoever to do with this particular conversation. It sounds like you're confusing fonts missing from your computer that are used in ID documents (like Arial Narrow) with fonts that can't be embedded due to mistakes in font production (like Thonburi).

Why are these fonts auto activating?

I've just updated to Tiger 10.4.8. One day later I install CS2 (previously had CS).
I use FontAgent Pro. Now, whenever I open Safari or any CS2 app. (just the app, not an actual document) a bunch of fonts are auto activated which I don't want to be activated, and as far as I know don't need to be activated. They are Devangari MT, Geeza Pro, Gujarati MT, Gurmukhi MT, Hirangino Kaku Gothic Pro, LiHei Pro, STHeiti, Times, and Photoshop also auto activates Osaka.
Can anyone throw any light on this? I've posted in the Adobe forum (as not really sure if it's a mac thing or an adobe thing) but had no answers. Thanks

Hi Kathydate,
It doesn't matter what manager a person may be using. If any of the Fonts folders have something in them, they will be active. Check these folders for the fonts.
/System/Library/Fonts/
/Library/Fonts/
~/Library/Fonts/ (the tilde means your home account)
The Adobe apps have their own folder at:
/Library/Application Support/Adobe/Fonts/
If there are any fonts in that folder you want to remove, do not remove the folder "Reqrd" or any of the items in it. The Adobe apps need those fonts to operate.
For more details on font locations and which you can remove, see my article, Font Management in Mac OS X Tiger and Panther.

Why are fonts not needed being auto-activated?

I've got a problem which is driving me mad and in circles and I don't know where to ask/what to do. Let me explain.
I've just updated to Tiger 10.4.8 (via 10.4.6 fresh install). All seems to be going well. One day later I install CS2 (previously had CS). Again, all seems OK. But today I've had a couple of type issues. Firstly, type isn't displaying on some web sites or help documents. Getting the classic 'Russian' looking language. By the way, helvetica.dfont is still in System/library/fonts, along with AppleGothi.dfont, Courier dfont, Geneva dfont, LastResort dfont, LucidaGrande.dfont, Monaco.dfont.
Next problem: I use FontAgent Pro. Now, whenever I open Safari or any CS2 app. (just the app, not an actual document) a bunch of fonts are auto activated which I don't want to be activated, and as far as I know don't need to be activated. They are Devangari MT, Geeza Pro, Gujarati MT, Gurmukhi MT, Hirangino Kaku Gothic Pro, LiHei Pro, STHeiti, Times, and Photoshop also auto activates Osaka. I like to keep my activated fonts to the ones I'm using, so it's annoying me.
Can anyone throw any light on this? I've posted in the Adobe forum (as not really sure if it's a mac thing or an adobe thing) but had no answers. Pulling my hair out! Thanks

no this doesn't work at all.
I am sorry should have said i was using thunderbird because i could not get the mail on the mac set up for my email.
Any other ideas

Font Auto-Activation Not Working After First Use

Anyone else seeing this problem, or have a fix? Font auto-activation stops working after the first use. Here's what happens: Open a file that contains a font that is installed, but is disabled in Font Book. The dialog box "Application wants to use the font XXX". Click on Allow. The font will be available, as you expect. Now quit the application. Open the file again - you won't get the dialog box asking permission to use the font, and the font is not available. This happens in Pages 3.0.1 and TextEdit 1.5. It happens for each individual font - in other words, continuing my description, if you now open a second file that has another font that is disabled in Font Book, you'll be asked permission to use it. But once you've allowed a particular font to be used, you won't be asked permission again.

Make a backup. Restore the device as new. Test the issue again. If it persists, your device needs service. If the issue disappears, restore your backup. If it then reappears, then there is some form of corrupt data on the device from the backup. You'll have to restore that data one portion at a time to determine what is causing it, or set up the device as new.

Temporary disable Font auto-activation(UTC)

Is there a way via javascript to temporarily disable and then reenable the Extensis UTC Font auto-activation for Indesign files?
I have a script that loops through and opens a file, edits it, exports it and then reverts and does it again for x number of pages. The script used to work fine when manually enabling and disabling fonts but not we have had a few font issues in the PDFs and we're thinking it has to to with the auto-activation interrupting the script or something like that.
Since the file is opened manually the first time that would allow the auto activation to occur once. The script would then run and disable it, do all the edits. exports. and reverts and then when its done enable auto-activation again.
Let me know if you have any ideas or if you happen to already know the about the issue.
Thank you

Hi,
Everything is normal, it's the result of the command
To disable auto activating font
autoactivation -d
Result --> auto activation globally changed to AutoActivationDisabled
To enable auto activating font
atsutil autoactivation -e
Result --> auto activation globally changed to AutoActivationEnabled

Universal Type Client font auto activation?

My font auto activation using Universal Type Client does not seem to work. I have to open my file using Illustrator 5.5 to auto activate the font, then re-open the same file in CC for it to work.
Any ideas?

It's so odd. I have a file that I rebuilt using Keith Gilbert's method, That got two of us to be able to open the file, Now some users report slow performance on the file others can work in it fine. Same deal with other files, I can work in a file with no slowdowns, Others complain about poor performance. I believe all things are equal on the machine/ software side.
If the network were funky, could this be a cause since all the images are linked to the network? I would not think it is that because the trouble is only in these files, not other ones we work in. I think it has something to do with changing the 'Basic" style to a different typeface. That is the time when we seemed to experience trouble. I am stumped. Thanks for the replies Peter.

When opening a pdf document in Adobe Reader the font of the original document is changed....It becomes a mix of the original font and a new different font. How can i fix this

When opening a pdf document in Adobe Reader the font of the original document is changed....It becomes a mix of the original font and a new different font. How can i fix this

This issue occurs with most of the PDFs that I open up. I am using the latest version of adobe reader on my windows based machine and it is a general PDF. I saw a similar post online stating that if you look at the fonts used in the document and it doesn't say (Embedded) next to it, then Adobe Reader will try to pull the font(s) from your computer and if it doesn't find that font then it will replace it which makes it look funny.

Check if in Word document (Word 2013) advanced option "Use fonts that are stored on the printer" is set

Is it possible in a VBA macro to check whether an opened word document has the advanced option "Use fonts that are stored on the Printer" is set.
I have a word macro that opens and processes thousands of word documents. The processing needs to be different based on whether this option is set or not.
Thanks,
Harry Spier
Harry Spier

Hi Harry,
I'm afraid that we're not able to retrieve this option value. The Advanced Options are actually stored as application level. Some of the options can be accessed with the Word.Application.Options property. But there're also many options that are not
exposed in the Word Object Model. As you can see in this figure, there's no property corresponding to "Use fonts that are stored on the printer":
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Font Book Auto-Activation for Adobe CS3?

Font Book's Auto-Activation does not work for me in my Creative Suite 3 applications. I have read articles where people didn't have a problem with it, (i.e. http://www.macworld.com/weblogs/creative/2007/10/leopard-creative-suite-3/index. php?lsrc=mwrss ) so I assume it works somehow. All of my programs are updated.
Any ideas?

In that article, the author says that fonts "activate quickly" in CS3 when he uses Font Book; I think he's referring to the fact that when he activates a font in Font Book, CS3 menus are updated almost instantly. This has nothing to do with auto-activation - which isn't working with InDesign CS3 at all.
On the other hand, I find it works in almost all my other programs - Word, TextEdit, whatever... (hmm, I think not Stickies - as if it matters - but I don't recall)

Why does Thunderbird 31.1.2 see .url files as text documents? As a result, opening with any browser shows only text that are properties of the .url.

I have an email with .url attachments. When I click on them I get a messages similar to this:
You have chosen to open: Test.url
which is: Text Document (5.0KB)
from: mailbox://
What should Thunderbird do with this file?
If I select "Open with Firefox" I get a local page open up in Firefox with the address:
file:///C:/Users/Scott/AppData/Local/Temp/Test.url-1.txt
and the contents of this page:
[InternetShortcut]
URL=http://www.vrbo.com/xxxxxx
IDList=
IconFile=http://resources.vrbo.com/resources/xxxxx/images/favicon.ico
IconIndex=1
[{000214A0-0000-0000-C000-000000000046}]
Prop3=19,2
If I choose to save the .url file to the desktop it opens correctly in Firefox.
Can someone assist me with this?
Anyone???

This issue can be caused by an old bitmap version of the Helvetica or Geneva font or (bitmap) fonts that Firefox can't display in that size.
Firefox can't display some old bitmap fonts in a larger size and displays gibberish instead.
You can test that by zooming out (View > Zoom > Zoom Out, Ctrl -) to make the text smaller.
Uninstall (remove) all variants of that not working font to make Firefox use another font or see if you can find a True type version that doesn't show the problem.
There have also been fonts with a Chinese name reported that identify themselves as Helvetica, so check that as well.
Use this test to see if the Helvetica font is causing it (Copy & Paste the code in the location bar and press Enter):
<pre><nowiki>data:text/html,
Helvetica abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ 
Helvetica Neue abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ
</nowiki></pre>
You should reset the network.http prefs that show user set on the about:config page. 
Not all websites support http pipelining and if they do not then you can have issues with images or other problems.
See also http://kb.mozillazine.org/Images_or_animations_do_not_load#First_steps

Opening document triggers auto-activation of fonts that aren't IN document

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