Opening .docx
i prepared a document in Microsoft word for mac (2008) and emailed it to my work - tried opening it on a PC but no go. saved it as .doc - nothing. it came out in symbols. any ideas?
Welcome to the Apple Forum.
*Which version of MS Word do you have at work?*. You would need MS Word 2007 for Windows to open a .docx file. I doubt that you have MS Office 2007 for Windows at your work. Most companies continue to use the older versions of MS Office and usually catch up after all the bugs are worked out by Microsoft.
You did mention in your post that you saved the file as a .doc file and therefore you are on the right track however, from your post, I am not sure how you saved it so I am going to confirm with you. To save a file as an earlier version of windows (.doc file), choose File from the top menu and select *Save as* from the drop down menu. At that point you can save as an older version of Word and try opening that file at work.
Axel F.
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Message was edited by: linda2009Okay, I never really found an answer, but at this point Pages is opening when I click on docx files.
Here's what I did and found out:
FIRST, thank you to all the suggestions and thoughts! Most of them I had already tried, but this is what the forum is for, and most of the time it's what solves things for me, so a big thank you!
I tried deleting the plist and cache files for Pages. (I use TinkerTool) That did not help, problem still existed. So I completely deleted/uninstalled Pages (TinkerTool). - I always try rebooting between troubleshooting - Then re-installed Pages, and tested before I made any changes/customizations. Here's where I saw a ray of hope; it worked! So then I made a few customizations, minor ones, such as which template, zoom size, ruler, etc. Then exit Pages. Try from opening docx from desktop...spinning ball again.
At that point, I decided to go as fruhulda mentioned and reinstall the OS. I always do regular backups and Time Machine is going, but I looked around and backed up some stuff. Was not exited about having to reinstall all my software, but it bugs me when something is not working as intended (what else could be goofy in the background?). After reinstalling OS and downloading any updates, first thing I installed was iWorks. Tested opening docx, issue gone! Did some Pages customizations, and tried again...still working. Add a personal template for Pages to open with, and tested again...still working.
As I go through and add my applications and customizations, I stop briefly and test Pages with docx files, so far it continues to open.
There must have been some file(s) somewhere in the system or system library that was messing with Pages. It's the kind of thing you never find out. However, fresh and clean did the trick.
Again, thank you to all who read and posted; I appreciate it all!
Linda -
Hello,
I am unable to open .docx seemingly all of the sudden. These documents are now defaulting to pages. I believe I have been
able to open these before. I am using word in Microsoft Office 2004 for Mac. Please advise.
Thanks
TroyDo a Get Info (command - I) on a docx document, unlock the padlock, and change the open with to Microsoft Word. Then click change all.
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Use this tool, Microsoft Office 2008, or iWork 08 to open them.
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We have one PC that will not open .docx files from SharePoint 2010; the PC continues to get an error saying the file "can't be opened because the server couldn't be contacted"; the same file(s) open right up on all other PC's.
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http://social.msdn.microsoft.com/Forums/en-US/f48c6007-f944-4343-9e0f-f81981c4e6b5/no-connectivity-to-server-cant-open-files?forum=sharepointgeneralprevious
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Ideally, you need software like Microsoft Word (Office), or Open Office, or NeoOffice, or LibreOffice, or Pages, etc.
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charlie -
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You can not edit an attachment. The changes you make will be lost.
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Hello,
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Let's try some general troubleshooting steps:
Boot into the Recovery Drive by holding down Command R when restarting.
Run Repair Drive and Repair Permissions using Disk Utility in Recovery.
See steps here to reset YOUR permissions while in Recovery drive.**
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Download and run the combo updater to refresh your OS X files.
OS X Mavericks 10.9.4 Update (Combo)
http://support.apple.com/kb/DL1755
If you still see the problem after this, download EtreCheck and paste results here for help troubleshooting.
http://www.etresoft.com/etrecheck
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Can't open docx on iphone.
Our Macs in our office were recently updated to Mac OS 2008. We use Entourage.
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Many of us have iphones and frequently use them to open and view documents. We can't open the docx files.
I found a 2009 discussion online regarding this. It was said the problem only exists when docx is created in Entourage. This is not practical to have to save again as doc and send (which supposedly will cause formatting problems.)
Supposedly if you send through normal mail instead of entourage, the problem does not occur. Not a practical option for our company.
Is there an easy, practical workaround for this? Why is this an Entourage only problem? Are they or apple working on fixing this?I cannot specifically address the use of Office on a Mac, but the file extension for newer Office files being docx means they are Office XML files. The extension is the same for Office 2007, the Microsoft version for the PC. The x is appended to the file extension for the other Office products as well (for the PC). I have no trouble opening a Word file with the docx extension when created in Word 2007 on my PC.
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I cannot address Entourage, since I'm not using a Mac, but it could have to do with how it handles an XML file
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Hi
I have a new question about pages. When i try to open a docx file it just gives me an error!? I bought iWork '08 a month ago but i haven't tried to open docx files before until now. Anyone knows what the problem is?
Thnx in advance... ...againKOENIG Yvan wrote:
It's simple, the format of these docx files is not recognised by Pages.
Well, Pages 3.0 is able to open most docx files. It cannot save to the format (unlike TextEdit) but it can open them. Usually.
Nevertheless, NeoOffice is also a possible solution to a difficult docx file. -
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