Opening Excel causes InDesign to close?

I don't use Excel often fortunately but whenever I open the program while InDesign CS3 is running, InDesign promptly closes.
I'm using a Windows PC running XP service pack 2 with an Intel Core 2 and 3 gb of ram in a corporate environment.
It's not a big deal since InDesign does such a nice job of saving a copy of anything open but still it's puzzling.

My machine has a lot of similarity to yours and I have no problem with Excel and ID coexisting. I'd be looking at driver issues, myself.

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Open & Save causing Indesign CS2 to Freeze - Help!

Hello
Setup: I've been using a single user edition of InD CS2 for a couple years on the same machine, was running latest update v4.05 but have since downgraded to 4.0 to try to solve my problem. This is on Windows XP SP3 on a updated system running with no other issues. I had not used InD in the last few months but have made no major changes to my system.
Problem:
1) InD loads fine, But if I try to Open a File by using the File-> Open method InD Freezes. (trying to open existing indd files that worked fine before and were created on the same machine with existing install)
Note: I CAN open a file by using the Browse option and I can edit and use all features once I open a file this way. Can also create a new document without apparent issues.
2) If I attempt to Save a file (edited or not) using the File-> Save or File-> Save As, InD freezes
There is No Error Message. Does not effect the computer or other programs, I can continue to use the system with no issues, but the InD window remains there frozen with the menu options greyed out. Only way out is task manager->Quit.
Steps to Fix: Tried some other 'freeze fixes' like deleting Adobefnt10.lst files, Turned off font preview with no luck.
Reinstalled over current version.
Uninstalled then Reinstalled.
All help appreciated! - Much Thanks!
if any other deatils are helpful please let me know...

Thanks for pointing me in the right direction. After wading through all the Q&A about the Missing Dialog and Multiple monitors problems and trying a few things which didn't work I remembered a program I use occasionally and this solved my problem.
Theres a great utility called CCleaner which among it's 'cleaning' options resets the window positions for various applications. url is same as the name of the app.
I ran this and my Open/Save windows have returned!
Thanks again for your help

Problem in opening the package indesign

Hi guys, need help one of my client having problems in opening the indd package I have sent to them via ftp, the files are compressed in a zip file. Then I try to download the zip package, it opens and works well. I'm using CS3 windows base by the way.

Hi Bob,
Just to fill you in, the client and I have the same version of Indesign CS3 only I’m working on a PC platform and the client on Mac. The indesign files we have been working is been updated monthly, on the previous months of exchanging files we did not encounter this problem only now. I already check the file that is been upload and open it on my Mac the indesign file work fine at my end, but on the clients it does not open and the indesign application closes. We did come up with a temporary solution which exporting it in INX. On the clients end this works. But we want this out in our process to cut time and I want to know how this happen and how to avoid.
Sorry for the late reply.

How do I fix problem causing Indesign to crash everytime I open it?

I have had InDesign CC 2014 installed on windows 8 computer for month but recently I cannot open it as evertytime it crashed saying 'windows has encountered a problem causing InDesign to stop working' I have tried everything I can think of...please help! (I have it through creative cloud and my other programmes are fine so I don't understand why it is just InDesign?)

What happened the last time it did work? Was there a crash? You might have bad recovery data that is causing it to crash again on restart.
See Replace Your Preferences for directions to the HIDDEN folders where your prefs are stored. The recovery folder is in the same location as the InDesign SavedData file. Empty it and try again.

After installing yosemite on my laptop, once I open the internet through Safari, it at times will freeze or discontinue working causing me to close the wifi and turn it back on then reload the internet page to get it to work again. How to fix please?

After installing yosemite on my laptop, once I open the internet through Safari, it at times will freeze or discontinue working causing me to close the wifi and turn it back on then reload the internet page to get it to work again. Is there any way to fix this?

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.
You may have started up in "safe" mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
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$2;} ' {,1d\;}'/r%/,/^$/p' ' NR==1{next} NR>11||!$0{exit} {print $NF"\f"substr($0,1,32)"\f"$(NF-7)} ' '/e:/{print $2}' ' /^[(]/{ s/....//;s/$/:/;N;/: [)]$/d;s/\n.+ ([^ ]+).$/\1/;H;};${ g;p;} ' '1;END { exit "find /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom -mtime -'${p[23]}'s"|getline;} ' ' NR<='${p[26]}' { o=o"\n"$0;next;} { o="";exit;} END{print o|"sed 1d"} ' ' {o=o"\n"$0} NR==6{p=$1*$5} END{if(p>'${p[27]}'*10^6)print o|"sed 1d"} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab kextfind top pkgutil "${k[30]}\\" echo cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom 'mdfind -onlyin' env pluginkit scutil 'dtrace -q -x aggsortrev -n' security sed\ -En awk 'dscl . -read' networksetup mdutil lsof test osascript\ -e netstat mdls route cat uname powermetrics codesign lockstat lpstat );c2=(${k[21]}loginwindow\ LoginHook ' /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'" 'L*/Ca*/'${k[21]}'Saf*/E* -d 2 -name '${k[32]} '~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' -i '-nl -print' '-F \$Sender -k Level Nle 3 -k Facility Req "'${k[21]}'('{'bird|.*i?clou','lsu|sha'}')"' "-f'%N: %l' Desktop {/,}L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message CRne '0xdc008012|(allow|call)ing|Goog|(mplet|nabl)ed|ry HD|safe b|succ|xpm' -k Message CReq 'bad |Can.t l|corru|dead|fail|GPU |hfs: Ru|inval|Limiti|v_c|NVDA[(]|pa(gin|us)|Purg(ed|in)| err|Refus|s ful|TCON|tim(ed? ?|ing )o|trig|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o%cpu,comm,ruid' "' syscall::recvfrom:return {@a[execname,uid]=sum(arg0)} syscall::sendto:return {@b[execname,uid]=sum(arg0)} syscall::open*:entry {@c[execname,uid,copyinstr(arg0),errno]=count()} syscall::execve:return, syscall::posix_spawn:return {@d[execname,uid,ppid]=count()} syscall::fork:return, syscall::vfork:return, syscall::posix_spawn:return /arg0<0/ {@e[execname,uid,arg0]=count()} syscall:::return /errno!=0/ {@f[execname,uid,errno]=count()} io:::wait-start {self->t=timestamp} io:::wait-done /self->t/ { this->T=timestamp - self->t;@g[execname,uid]=sum(this->T);self->t=0;} io:::start {@h[execname,uid]=sum(args[0]->b_bcount)} tick-10sec { normalize(@a,2560000);normalize(@b,2560000);normalize(@c,10);normalize(@d,10);normalize(@e,10);normalize(@f,10);normalize(@g,10000000);normalize(@h,10240);printa(\"1\f%@d\f%s\f%d\n\",@a);printa(\"2\f%@d\f%s\f%d\n\",@b);printa(\"11\f%@d\f%s\f%d\f%s\f%d\n\",@c);printa(\"12\f%@d\f%s\f%d\f%d\n\",@d);printa(\"13\f%@d\f%s\f%d\f%d\n\",@e);printa(\"14\f%@d\f%s\f%d\f%d\n\",@f);printa(\"3\f%@d\f%s\f%d\n\",@g);printa(\"4\f%@d\f%s\f%d\n\",@h);exit(0);} '" '-f -pfc /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag $ -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f'$'\f''%Sc'$'\f''%N -t%F {} \;' '/S*/*/Ca*/*xpc*' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' /\ kMDItemContentTypeTree=${k[21]}{bundle,mach-o-dylib} :Label "/p*/e*/{auto*,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {/p*,/usr/local}/e*/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*{,/*} .launchd.conf" list '-F "" -k Sender hidd -k Level Nle 3' /Library/Preferences/${k[21]}alf\ globalstate --proxy '-n get default' vm.swapusage --dns -get{dnsservers,info} dump-trust-settings\ {-s,-d,} '~ "kMDItemKind=Package"' '-R -ce -l1 -n5 -o'{'prt -stats prt','mem -stats mem'}',command,uid' -kl -l -s\ / '--regexp --files '${k[21]}'pkg.*' '+c0 -i4TCP:0-1023' ${k[21]}dashboard\ layer-gadgets '-d /L*/Mana*/$USER' '-app Safari WebKitDNSPrefetchingEnabled' '-Fcu +c0 -l' -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' '-F \$Message -k Sender kernel -k Message CReq "'{'n Cause: -','(a und|I/O |gnment |jnl_io.+)err|disk.+abo','USBF:.+bus'}'"' -name\ kMDItem${k[33]} -T\ hfs '-n get default' -listnetworkserviceorder :${k[33]} :CFBundleDisplayName $EUID {'$TMPDIR../C ','/{S*/,}'}'L*/{,Co*/*/*/L*/}{Cache,Log}s -type f -size +'${p[11]}'M -exec stat -f%z'$'\f''%N {} \;' \ /v*/d*/*/*l*d{,.*.$UID}/* '-app Safari UserStyleSheetEnabled' 'L*/A*/Fi*/P*/*/a*.json' users/$USER\ HomeDirectory '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' ' -F "\$Time \$(Sender): \$Message" -k Sender Rne "launchd|nsurls" -k Level Nle 3 -k Facility R'{'ne "user|','eq "'}'console" -k Message CRne "[{}<>]|asser|commit - no t|deprec|done |ect pas|fmfd|Goog|ksho|ndum|obso|realp|rned f|/root|sandbox ex" ' getenv '/ "kMDItemDateAdded>=\$time.now(-'${p[23]}')&&kMDItem'${k[33]}'=*"' -m\ / '' ' -F "\$Time \$(RefProc): \$Message" -k Sender Req launchd -k Level Nle 3 -k Message Rne "asse|bug|File ex|hij|Ig|Jet|key is|lid t|Plea|ship" ' print{,-disabled}\ {system,{gui,user}/$UID} '-n1 --show-initial-usage --show-process-energy' -r ' -F "\$Message" -k Sender nsurlstoraged -k Time ge -1h -k Level Nle 4 -k Message Req "^(ER|IN)" ' '/A* -type d -name *.app -prune ! -user 0' -vv '-D1 -IPRWck -s5 sleep 1' -o );N1=${#c2[@]};for j in {0..20};do c2[N1+j]=SP${k[j]}DataType;done;l=({Restricted\ ,Lock,Pro}files POST Battery {Safari,App,{Bad,Loaded}\ kernel,Firefox}\ extensions System\ load boot\ args FileVault\ {2,1} {Kernel,System,Console,launchd}\ log SMC Login\ hook 'I/O per process' 'High file counts' UID {System,Login,Agent,User}\ services\ {load,disabl}ed {Admin,Root}\ access Font\ issues Firewall Proxies DNS TCP/IP Wi-Fi 'Elapsed time (sec)' {Root,User}\ crontab {Global,User}' login items' Spotlight Memory\ pressure Listeners Widgets Parental\ Controls Prefetching Nets Volumes {Continuity,I/O,iCloud,HID,HCI}\ errors {User,System}\ caches/logs XPC\ cache Startup\ items Shutdown\ codes Heat Diagnostic\ reports Bad\ {plist,cache}s 'VM (GiB)' Bundles{,' (new)'} Trust\ settings Activity Free\ space Stylesheet Library\ paths{,' ('{shell,launchd}\)} Data\ packages Modifications CUPS );N3=${#l[@]};for i in {0..8};do l[N3+i]=${k[5+i]};done;F() { local x="${s[$1]}";[[ "$x" =~ ^([\&\|\<\>]|$) ]]&&{ printf "$x";return;};:|${c1[30]} "$x" 2>&-;printf "%s \'%s\'" "|${c1[30+$?]}" "$x";};A0() { Q=6;v[2]=1;id -G|grep -qw 80;v[1]=$?;((v[1]))||{ Q=7;sudo -v;v[2]=$?;((v[2]))||Q=8;};v[3]=`date +%s`;date '+Start time: %T %D%n';printf '\n[Process started]\n\n'>&4;printf 'Revision: %s\n\n' ${p[0]};};A1() { local c="${c1[$1]} ${c2[$2]}";shift 2;c="$c ` while [[ "$1" ]];do F $1;shift;done`";((P2))&&{ c="sudo $c";P2=;};v=`eval "$c"`;[[ "$v" ]];};A2() { local c="${c1[$1]}";[[ "$c" =~ ^(awk|sed ) ]]&&c="$c '${s[$2]}'"||c="$c ${c2[$2]}";shift 2;local d=` while [[ "$1" ]];do F $1;shift;done`;((P2))&&{ c="sudo $c";P2=;};local a;v=` while read a;do eval "$c '$a' $d";done<<<"$v";`;[[ "$v" ]];};A3(){ v=$((`date +%s`-v[3]));};export -f A1 A2 F;B1() { v=No;! ((v[1]))&&{ v=;P1=1;};};eval "`type -a B1|sed '1d;s/1/2/'`";B3(){ v[$1]="$v";};B4() { local i=$1;local j=$2;shift 2;local c="cat` while [[ "$1" ]];do F $1;shift;done`";v[j]=`eval "{ $c;}"<<<"${v[i]}"`;};B5(){ v="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d$'\e' <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F$'\e' ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`egrep -v "${v[$1]}"<<<"$v"|sort`;};eval "`type -a B7|sed '1d;s/7/8/;s/-v //'`";C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { B4 0 0 63&&C1 1 $1;};C4() { echo $'\t'"Part $((++P)) of $Q done at $((`date +%s`-v[3])) sec">&4;};C5() { sudo -k;pbcopy<<<"$o";printf '\n\tThe test results are on the Clipboard.\n\n\tPlease close this window.\n';exit 2>&-;};for i in 1 2;do eval D$((i-1))'() { A'$i' $@;C0;};';for j in 2 3;do eval D$((i+2*j-3))'() { local x=$1;shift;A'$i' $@;C'$j' $x;};';done;done;trap C5 2;o=$({ A0;D0 0 N1+1 2;D0 0 $N1 1;B1;C2 31;B1&&! B2&&C2 32;D2 22 15 63;D0 0 N1+2 3;D0 0 N1+15 17;D4 3 0 N1+3 4;D4 4 0 N1+4 5;D4 N3+4 0 N1+9 59;D0 0 N1+16 99;for i in 0 1 2;do D4 N3+i 0 N1+5+i 6;done;D4 N3+3 0 N1+8 71;D4 62 1 10 7;D4 10 1 11 8;B2&&D4 18 19 53 67;D2 11 2 12 9;D2 12 3 13 10;D2 13 32 70 101 25;D2 71 6 76 13;D2 45 20 52 66;A1 7 77 14;B3 28;A1 20 31 111;B6 0 28 5;B4 0 0 110;C2 66;B2&&D0 45 90 124;D4 70 8 15 38;D0 9 16 16 77 45;C4;B2&&D0 35 49 61 75 76 78 45;B2&&{ D0 28 17 45;C4;};B2&&{ A1 43 85 117;B3 29;B4 0 0 119 76 81 45;C0;B4 29 0 118 119 76 82 45;C0;    };D0 12 40 54 16 79 45;D0 12 39 54 16 80 45;D4 78 46 91;D4 74 25 77 15&&{ B4 0 8 103;B4 8 0;A2 18 74;B6 8 0 3;C3 75;};B2&&D4 19 21 0;B2&&D4 40 10 42;D2 2 0 N1+19 46 84;D2 44 34 43 53;D2 59 22 20 32;D2 33 0 N1+14 51;for i in {0..2};do A1 29 35+i 104+i;B3 25+i;done;B6 25 27 5;B6 0 26 5;B4 0 0 110;C2 69;D2 34 21 28 35;D4 35 27 29 36;A1 40 59 120;B3 18;A1 33 60 121;B8 18;B4 0 19 83;A1 27 32 39&&{ B3 20;B4 19 0;A2 33 33 40;B3 21;B6 20 21 3;};C2 36;D4 50 38 5 68;B4 19 0;D5 37 33 34 42;B2&&D4 46 35 45 55;D4 38 0 N1+20 43;B2&&D4 58 4 65 76 91;D4 63 4 19 44 75 95 12;B1&&{ D4 53 5 55 75 69&&D4 51 6 58 31;D4 56 5 56 97 75 98&&D0 0 N1+7 99;D2 55 5 27 84;D4 61 5 54 75 70;D4 14 5 14 96;D4 15 5 72 96;D4 17 5 78 96;C4;};D4 16 5 73 96;A1 13 44 74 18;C4;B3 4;B4 4 0 85;A2 14 61 89;B4 0 5 19 102;A1 17 41 50;B7 5;C3 8;B4 4 0 88;A2 14 24 89;C4;B4 0 6 19 102;B4 4 0 86;A2 14 61 89;B4 0 7 19 102;B5 6 7;B4 0 11 73 102;A1 42 86 114;j=$?;for i in 0 1 2;do ((i==2&&j==1))&&break;((! j))||((i))||B2&&A1 18 $((79+i-(i+53)*j)) 107+8*j 94 74||continue;B7 11;B4 0 0 11;C3 $((23+i*(1+i+2*j)));D4 $((24+i*(1+i+2*j))) 18-4*j 82+i-16*j $((112+((3-i)*i-40*j)/2));done;D4 60 4 21 24;D4 42 14 1 62;D4 43 37 2 90 48;D4 41 10 42;D2 48 36 47 25;A1 4 3 60&&{ B3 9;A2 14 61;B4 0 10 21;B4 9 0;A2 14 62;B4 0 0 21;B6 0 10 4;C3 5;};D4 9 41 69 100;D2 72 21 68 35;D2 49 21 48 49;B4 4 22 57 102;A1 21 46 56 74;B7 22;B4 0 0 58;C3 47;D4 54 5 7 75 76 69;D4 52 5 8 75 76 69;D4 57 4 64 76 91;D2 0 4 4 84;D2 1 4 51 84;D4 21 22 9 37;D0 0 N1+17 108;D4 76 24 38;A1 23 18 28 89;B4 0 16 22 102;A1 16 25 33;B7 16;B4 0 0 34;D1 31 47;D4 64 4 71 41;D4 65 5 87 116 74;C4;B4 4 12 26 89 23 102;for i in {0..3};do A1 0 N1+10+i 72 74;B7 12;B4 0 0 52;C3 N3+5+i;((i))||C4;done;A1 24 22 29;B7 12;B3 14;A2 39 57 30;B6 14 0 4;C3 67;A1 24 75 74;B4 1 1 122||B7 12;B4 0 0 123;B3 23;A2 39 57 30;B6 23 0 4;C3 68;B4 4 13 27 89 65;A1 24 23;B7 13;C3 73;B4 4 0 87;A2 14 61 89 20;B4 0 17;A1 26 50 64;B7 17;C3 6;A1 4 88;D5 77 44 89;D4 7 11 6;D0 0 N1+18 109;A3;C2 39;C4;} 4>&2 2>/dev/null;);C5
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:
[Process started]
        Part 1 of 8 done at … sec
        Part 8 of 8 done at … sec
        The test results are on the Clipboard.
        Please close this window.
[Process completed]
The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.
12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.
Copyright © 2014, 2015 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Installing Control Panel 2/3 causes problems in opening Excel sheets

After installing the control panel 3.0, I can't open Excel sheets properly anymore. A message says that the Excel sheet contains corrupted data and Excel can try to restore them. After confirming this, the excel sheet shows opened but all formating is gone.
I had this issue yet with Control Panel 2.0. After some research on the web I found out that the problem is caused by the CP for Windows. I then switched back to CP V 1.1.4 and the excel sheets opened properly again.
Thanks for any advise. I'm using Windows 7 and Excel/Outlook 2007.

You are downloading software illegally. ShapeShifter is shareware so unless you indicate that you paid for it I don't feel it is appropriate to post your issue in this forum setting.

Possible cause of "Cannot open Excel file error"?

Hi!
Here's my problem: one of our LabView applications creates .xls Excel
files. However some of these files are too big to be opened into
Excel, so we need to open these files in DIAdem to analyse the data (in
fact, even the smaller ones often need to be analysed in DIAdem).
The problem is that DIAdem seems totally unable to open Excel files,
small or big, created by our LabView application or not. The
error message appearing when we try to import Excel files is "Cannot
open Excel file"... which doesn't give any clue about the cause of the
error. My question is: what may cause this error to
occur? I searched both the help and the website without finding
useful information.
The computer is running on WinXP with OfficeXP installed, and we are
using DIAdem 9.0. If additionnal information is required, just
let me know.
Thanks in advance!
Maxime B.

Hi!
I did some experiments this morning. First of all, the file I had
created using Excel that I tried to open yesterday just opened. I
don't know why it didn't work yesterday, but, for now, it's
working. Now, for my LabView-created files, I still get the same
error message. However, if I open the files in Excel and try to
save, a warning message appears, saying that the file may not be
compatible with the text (separator:tabulation) format. If I
ignore the warning and save the file as a .xls file, I can now import
it into DIAdem. The problem is probably that my LabView-created
files are not "real" .xls files. Now, this is a problem, because
I can't open some of the bigger files in Excel without having the data
truncated (Excel has a maximum of 65536 rows); last year, using DIAdem
8.X (I don't remember the exact version we had), I could open those
files without any trouble... Is there any way to get those files to be
opened with DIAdem 9.0? I attached one of those files if it may help.
Thanks!
Maxime B.
Attachments:
Data1.xls ‏152 KB

EJB2JSP generated tags cause exception "no corresponding open tag for tag extension close"

The EJB2JSP-Tool generated among others the following tag:
          <tag>
          <name>home-findByState</name>
          <tagclass>com.ubisag.swd.ejb.jsp_tags._MessageHome_findByStateTag</tagclass>
          <teiclass>com.ubisag.swd.ejb.jsp_tags._MessageHome_findByStateTagTEI</teicla
          ss>
          <info>attribute 'aState' expects java type 'int'</info>
          <attribute>
          <name>aState</name>
          <required>true</required>
          <rtexprvalue>true</rtexprvalue>
          </attribute>
          </tag>
          When I use it as follows, I get a compile exception
          weblogic.servlet.jsp.JspException: (line 11): no corresponding open tag for
          tag extension close: </message:home-findByState> file://[ null; Line: 11]
          The jsp-code is:
          <%@ taglib uri="/WEB-INF/swdejb-tags.tld" prefix="message" %>
          <ul>
          <message:home-findByState aState="1" _return="messages" >
          <li>
          <%=messages.getId()%>
          <%=messages.getText()%>
          </message:home-findByState>
          </ul>
          I would be thankful for every hint.


Actually I'm getting this exception only, when I use attributes as
          parameter:
          <%
          int aState = 1;
          %>
          <message:home-findByState aState=<%= aState %> _return="messages" >
          <%=messages.getText()%>
          </message:home-findByState>
          I don't know what to do with this.
          "Nora Serinek" <[email protected]> schrieb im Newsbeitrag
          news:[email protected]...
          > The EJB2JSP-Tool generated among others the following tag:
          >
          > <tag>
          > <name>home-findByState</name>
          >
          >
          <tagclass>com.ubisag.swd.ejb.jsp_tags._MessageHome_findByStateTag</tagclass>
          >
          >
          <teiclass>com.ubisag.swd.ejb.jsp_tags._MessageHome_findByStateTagTEI</teicla
          > ss>
          > <info>attribute 'aState' expects java type 'int'</info>
          > <attribute>
          > <name>aState</name>
          > <required>true</required>
          > <rtexprvalue>true</rtexprvalue>
          > </attribute>
          > </tag>
          >
          > When I use it as follows, I get a compile exception
          >
          > weblogic.servlet.jsp.JspException: (line 11): no corresponding open tag
          for
          > tag extension close: </message:home-findByState> file://[ null; Line:
          11]
          >
          > The jsp-code is:
          >
          > <%@ taglib uri="/WEB-INF/swdejb-tags.tld" prefix="message" %>
          >
          > <ul>
          > <message:home-findByState aState="1" _return="messages" >
          > <li>
          > <%=messages.getId()%>
          > <%=messages.getText()%>
          > </message:home-findByState>
          > </ul>
          >
          > I would be thankful for every hint.
          >
          >

How can I turn off the Typekit font check when opening files in InDesign

Adobe InDesign CC, Version 9.2.1 x32
Windows 7 Professional 64 bit
Every time I open an existing file in InDesign which is using a font I have installed on my PC I get the following message:
"No matches were found on TypeKit, click "Find Font" to replace with fonts that exist on your computer"
I'm able to click on Find Font and then select the font that TypeKit is unable to find - can I stop it checking for this as I have the font installed on my local machine?
Many thanks.

Hi Adrian,
I'm sorry that you ran into trouble with this. Some users have reported an issue in the current version of InDesign which can temporarily deactivate installed fonts. Please note that this is actually unrelated to Typekit; it just happens to occur at the time you see our logo in the missing fonts window.
The InDesign team is still investigating the factors which trigger this situation, but the basic issue is this: the Missing Fonts dialog causes fonts which are managed through Extensis Suitcase and FontExplorer to not auto-activate correctly, or for managed fonts to even be visible in the application after upgrade.
In both cases, the InDesign Missing Fonts dialog appears to override the Font Management tool dialogs that allow users to manage fonts within the Application.
If you use Suitcase Fusion, there is a simple configuration change needed:
1. close the Missing Fonts window
3. go to the Type menu and select "Suitcase Fusion 5".
3. From the submenu, choose "Library" and then check "All Libraries" so all fonts can be auto-activated as needed
4. from the Type menu, select "Suitcase Fusion 5" again, and then "Check Document’s Fonts" to activate the missing fonts,
If the font is being managed by Suitcase, it will find and update the fonts.
In FontExplorer, if your managed fonts are not visible in InDesign after upgrading to InDesign 9.2
Go to FontExplorer/Tools and select
1. Clean System Font Caches (this will require a system reboot)
2. Clean Application Font Caches
On non-Mavericks systems, you will need to de-activate and then reactivate font protection. Launch a terminal window and enter
sudo atsutil fontprotection -off
Then enter
sudo atsutil fontprotection -on
Relaunch InDesign. your managed fonts should now be visible and auto-activation should work.
The fonts can always be activated from within the Font Management software itself, even with the missing fonts dialog open.
The InDesign team is looking into the issue to determine the root cause as well; our apologies for any inconvenience it causes in the meantime.
Cheers,
Benjamin

Office 2007 installer run everytime i open excel only

Ok, I need some help on this one. I have office 2007 pro installed on a
terminal server for a couple of years now with no problems. The other day one
of the users called and says that the installer program open every time they
open excel. I logged in and sure enough it runs. When I open word, pp or
outlook, the installer does not run. When I look at the event log I get two
event errors, an event id 1001 and 1004. Below is the one I think that might be
causing the problem.
This is the event id 1001. Detection of product
'{90120000-0012-0000-0000-0000000FF1CE}', feature 'EXCELFiles' failed during
request for component '{0638C49D-BB8B-4CD1-B191-052E8F325736}'
This is the event id 1004. Detection of product
'{90120000-0012-0000-0000-0000000FF1CE}', feature 'EXCELFiles', component
'{8BE509B9-BD83-4EEF-99C1-8F6EF615B8FB}' failed. The resource 'C:\Program
Files\Microsoft Office\Office12\XLSTART\' does not exist.
I tried to run the repair utility under add/remove programs and I still get
this error. After the install runs, excel opens fine and keeps opening until I
log out of the server then log back in after a period of time. I have not
uninstalled and reinstalled office yet. But what I’ve read so far on some of
the other forums is reinstalling is not the answer. Any help would be greatly appreciated.

SO FAR, SO GOOD. I THINK I HAVE IT SOLVED
ok,
I think that i have finally solved this issue after talking with another tech friend of mine. When I look at the event look it says this everytime I open excel
'C:\ProgramFiles\Microsoft Office\Office12\XLSTART\' does not exist. When I drill down in the "C" drive, sure enought there is no XLSTART file or folder. After I let the install configuration run, it adds this
a folder called XLSTART and after I close excel and log out the folder dissappears. So, I let the install configuration run again and rename the XLSTART folder to XLSTART_OLD. I log out and then log back in. When I open excel the install
configuration runs again, but after I log out and then back it, the install configuration does not run anymore. I think that the XLSTART folder was corrupt and it just needed to install a new one. So far my theory has proved correct, because I
have logged in and out of the Terminal Server and opened excel a dozen or so times yesterday and it open with no problems. I just tried to open excel again about two minutes ago, and it is still working fine. I hope that anyone who is having
a similar issue can use this information
Thanks.

Outlook 2010 opening excel files in grey exel sheet/not correctly

Hi,
i have a user with a brand new install of Windows 7 64X and Office 2010 32X. The user is having the issue of when trying to open excel spread sheets from outlook that they open in a grey window and nothing in it. See attachedpicture
The user can preview the file fine in outlook, and if they save the file and open it it works fine. but when trying to open directly from outlook it opens in a grey window.
I have tired disabling all protected views in excel and word. i have removed all add ons from excel and outlook. and have run outlook in safe mode and still same results.
i have repaired office, and removed it and reinstalled it to no luck. I have found a work around, if i get outlook to start as "Run as administrator" then its works.
Any Help i would be greatful
Kind Regards
SF

Hi,
The most common cause is that Excel has been configured to ignore other applications. This is an option that is disabled by default but can be enabled to isolate the Excel working environment. When the option is enabled, you can only open Excel attachments
from within Excel itself.
To disable this option you can do the following:
Open Excel, click File -> Options -> Advanced-> General -> Untick "Ignore other applications that use Dynamic Data Exchange (DDE)" -> OK.
After setting this option, close Excel. Open the attachment in Outlook to check the result.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

InDesign CS3 crashes without error when opening any 2nd InDesign file

Issue: InDesign CS3 crashes without error and remains resident in memory if we have an InDesign file open and attempt to open a second InDesign file.
OS: Win XP SP2
InDesign Version: 5.0.2
Hardware: Dell Precision WorkStation T3400, 4 gigabytes of memory, Intel Core2 Quad processor Q6600
Details: No messages in the event viewer about the problem. We renamed the InDesign Defaults and the InDesign Saved Data file. We removed Creative Suite, restarted and then reinstalled Creative Suite (I could not remove and reinstall InDesign individually). We have created a new Windows profile for this user. I have one computer having the trouble. Other InDesign installations are working fine. This computer has 559 files in C:\windows\fonts. Other people that are not having the problem have a larger number of fonts installed.
The issue is not file specific. We are not running out of memory as I checked the task manager after the first InDesign document is open.
Why is opening a second document different than opening the first document?

Hello Peter and Josh,
I'd just like to assert that I am having the exact same problem as Josh. I've spent the time to go through the steps listed above and have found the same results.
The issue as we see it multiple times daily is as follows:
(1) User opens File1 (everything works fine)
(2) User goes to open File2 (via explorer or via file->open) or print File1
(3) The User Interface for ID disappears (InDesign.exe still appears in Task Manager and is NOT listed as "Not Responding", ID does not appear in the Task Bar)
(4) The only way to continue work is to End Task/End Process InDesign.exe and relaunch.
No error messages appear, no error logs are created(that I can find). Non-related concerns caused us to upgrade this users PC. With a completely new install we are still having the problems. The systems are listed as follows:
OS: Win XP SP2 (fully updated minus SP3)
InDesign Version: 5.0.2
Newest Hardware: Custom Built Computer, 4GB RAM installed (3.24 recognized by windows), Intel Core2 Quad processor Q6600 @ 2.4Ghz
OS: Win XP SP2 (fully updated minus SP3)
InDesign Version: 5.0.2
Older Hardware: Custom Built Computer, Intel D945GTP Motherboard, 2GB RAM installed, Intel Pentium D processor @ 2.8Ghz
Troubleshooting:
(1) Alt+Space and M then using arrow keys moves every other window the user had opened other than In-Design. The user has two monitors. (a) 1280x1024 and (b) 1200x1600 (yes she uses the monitor rotated 90 degrees
(2) Log files - Non exist in the C:\Program Files\Adobe\Adobe InDesign CS3 folder. I've also done a search across the entire hard drive for any "*.log" files, none of which were adobe related.
(3) Default Printer - Changing the default printer to Adobe PDF is not really an option. I was able to convince the user to temporarily switch to a different networked printer and await the results (most likely today or tomorrow it should recreate)
(4) /3GB switch - Getting that last 700 something MB of memory isn't an issue. I've run MemTest.exe on all the available system memory overnight in a "burn in" test. The system ran fine the sticks were nice and warm when I got in from all the hard work :)
(5) Order of Opening - The problem repeates regardless of order. The trick seems to be opening File2 or printing File1 (I had the user only work on one file at a time (required her to close any open files before opening the next, that wasn't fun for my user but the system didn't crash on opening in this scenario, just on printing. Obviously not a permanent work around)
Any help here would be much appreciated as this has been plaguing us for months now.

JSX causing Indesign CC 2014 to Crash even when the execution is successful

Hi,
I have JSX which is executing successfull and returning a string value, but even after that indesign CC 2014 is getting crashed as soon as result is Returned from JSX.
has any one faced such issue ???
This issue is not there in Indesign CC 9.2 executing the same JSX.

Finally after a lot of debugging I found the issue.
In Indesign CC 2014, the handling for Hidden documents has been changed how it used to be for Indesign CC 9.2.
Now we can not run command doc.Close() on a hidden document. This is what was causing Indesign to Crash.
Also, app.documents no more contains the count of hidden documents. Only those documents are maintained for which layout is open.
Not sure if such major API changes have been mentioned as a part of API changes doc.

Can't open excel file after saving and closing excel with activex

I'm using activex to write and save excel files in LabVIEW. My application opens excel (not visible)writes a file, saves it, and then closes both the file and excel. When I try to open the file Excel opens but the file is not displayed, I see the excel header and footer but the file itself does not display. My application is still running at this point. Any suggestions?

It is critical when using ActiveX with Excel that ALL refnums be properly closed when they are no longer used. Just a single refnum left open will cause the exact situation that you describe. Typically, but not required, the refnums will be closed in the reverse order in which they were created. Here is a good sequence:
Open Application ref
Property Workbooks ref
Open Workbook ref
Close Workbooks ref
Select Sheet ref
Select Range ref
Write Value2 to Range
Close Range ref
Close Sheet ref
Save Workbook
Close Workbook ref
Close Application ref
When you have properly closed all refnums, the problem will disappear.
Michael Munroe
Certified LabVIEW Developer
www.abcdef.biz
Michael Munroe, ABCDEF
Certified LabVIEW Developer, MCP
Find and fix bad VI Properties with Property Inspector

"File Now Available" when opening Excel File

When I open an excel file from using the OpenFileDialog VB, there is a bit of a delay. After a few seconds a dialog box pops up saying:
"File Now Available"
This has two buttons "Read-Write" and "Cancel"
1) How do turn the alerts off and have it default to Read Write?
2) The delay in opening can cause issues as the user will not know that there is in fact a delay. The user may then proceed through my form and press the OK button which will cause an error. How do I show a status bar to alert the user that there is some Excel process running in the background (i.e. slowling opening the file) when using the OpenFileDialog? Worse case scenario I can set the enable property of the OK button to False until the file is open.
Thanks
EM

Two thougths -
Use this:
Private Function IsFileOpen(strFullFilePath As String) As Boolean
'http://www.xcelfiles.com/IsFileOpen.html
'Check if File is Open. Works for Excel files, but not text files.
    Dim hdlFile As Long
    'Error is generated if you try opening a File for ReadWrite lock >> MUST BE OPEN!
    On Error GoTo errsub:
    hdlFile = FreeFile
    Open strFullFilePath For Random Access Read Write Lock Read Write As hdlFile
    IsFileOpen = False
    Close hdlFile
    Exit Function
errsub: 'Someone has file open
    IsFileOpen = True
    Close hdlFile
End Function
Or just access the Excel file without "opening it" at all using OLE DB (use SQL to modify it) or ExecuteExcel4Macro.
Cheers

Opening Excel causes InDesign to close?

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