Opening files from a Novell-Share takes about ten seconds

Hi there,
first a few information about our environment:
Windows 7 Enterprise SP1 Clients with Novell Client installed in latest version
Windows Server 2008 R2 DCs
Network-shares based on Novell Netware
When accessing files on Novell-Shares for the first time it takes about 10 seconds to open. Reopening it or any other file at this location again is totally fast. Waiting about 15 minutes after closing the file causes the lag again.
We traced our client-side network traffic and saw many Netbios-queries which failed because our WINS-Servers do not know the Netware-Servers. So first it tried it using every WINS-Server (three in our env.) and then on broadcast in the local subnet three
times. It got no answer and timed out.
So the next step I tried was to disable Netbios-over-TCP/IP with the radio buttons in the Network Adapter settings. After a reboot, the problem reoccured, but there were no more Netbios queries in the trace.
After days of searching for a solution I tried to stop the "TCP/IP-Netbios-Helper"-Windows Service on spec. And suddenly every network share access was totally fast. We tried this with other clients, too. Same behavior! We even did not disable
the NetBios-over-TCP/IP setting. Stopping the service was all we needed to do.
Unfortunately disabling the service causes problems. The Windows-Login fails with a message "No Logon servers available". Using the full qualified user name ("[email protected]") works. But then we saw that policies were not applied.
Any ideas, what could cause the lag? Or is it possible to disable this service without any side-effects?
Bye,
Jürgen

Hi,
What is the result if we access files on other network shares？
I found a thread in novell forum and suggestion is checking the provider order and put Netware first, open network and sharing center, change adapter settings, Select Advanced on the menu> Advanced settings, Click on Provide Order Tab and change order.
And have you contact the novel support team? They're more familiar with this product.
http://forums.novell.com/forum.php
NOTE
This
response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you.
Microsoft
does not control these sites and has not tested any software or information found on these sites.
Yolanda Zhu
TechNet Community Support

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