Opening Firefox via Win7 Favorites produces error window, "There was a problem sending the command to the program."

Even though the error window pops up, the chosen website comes up normally in the browser. But I have to close the error window each time. This does not happen with Internet Explorer

Try create a new shortcut.
Go to '''Program Files''' then '''Mozilla Firefox''' folder then '''right click''' on the firefox.exe file and click '''Send to''' then '''Desktop (Create shortcut)''' to create the new shortcut to open Firefox.
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

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Excel won't open and error message There was a problem sending the command to the programe

Hi there
I'd be grateful for your help.
I've just bought a new laptop and installed Office 2013. I used Excel 2013, did what I needed to do and saved it. This was 5 days ago.
Today, I've tried opening the file from my desktop and get the error message 'There was a problem sending the command to the program'.
And when I try to open Excel to do the DDE fix, which seems to be the best suggestion, I can't open Excel at all. I've tried to get into it from the Apps screen.
Any help would be gratefully appreciated.
Thanks

Don't seem like this can be fixed so I went back to version 6.0.2 which works good.
I have Chrome now as my default browser and will not use fire fox until they fix it!
Chrome works great!

On trying to open a URL from an external program or a saved webpage I get an error saying "There was a problem sending the command to the program." It did not do this in the last version I was using, I am now using FIrefox 8.

It happens with all programs, including the default Explorer.exe (for saved pages).

It somehow decided to fix itself? It just worked for some reason after I said something here (well, a few hours later).

Error msg: "there was a problem sending the command to the program" when using a FireFox shortcut

This happens only when I use a shortcut to invoke Firefox. I am running Windows 7 professional. The Firefox window opens after the error message occurs, so I would classify this as an annoyance.
Several help postings mention removing "ddeexec" from Firefox registry entries. This worked for a while (it seems to be related to Firefox updates) but now no longer works: ddeexec is removed but the error message still occurs.

Don't seem like this can be fixed so I went back to version 6.0.2 which works good.
I have Chrome now as my default browser and will not use fire fox until they fix it!
Chrome works great!

I upgraded to the latest version of firefox and when i click on a icon on my desktop after logging out of firefox it gives me the error message : there was a problem sending the command to the program how do i get rid of this?

'''bold text'''

@sjpierce - I don't believe that this is a Firefox-specific issue, but it does sound like you have some sort of malware on your machine. What was this innocuous link that you clicked on? A lot of viruses and malware make their rounds on Facebook.
Regardless, what I would do is this ( I assume you're running Windows):
* Download the Free and awesome Microsoft Security Essentials (MSE) via [http://www.microsoft.com/security_essentials/ http://www.microsoft.com/security_essentials/]
* Next update MSE and do a full system scan to ensure you don't have any existing malware on your machine. If so, clean it off and reboot. Keep doing this until you come up clean.
* Refer to this article on SUMO [[Profiles|Profiles]]
* Delete your old Firefox profile, create a new one and launch Firefox 4 again using the new profile
You should be back to normal at this point.
If you are running an OS like Mac OS X or Linux, it's unlikely that you have malware and you should probably clean your Firefox profile and start over again.

Word2007 in windows 7 -There was a problem sending the command to the program!

I just bought my new HP laptop with windows 7 Home premier edition, and then I installed windows office 2007 suite. It's ok if I only open the word without any existing word file. But if I open word with a word file, it says " there was a problem sending
the command to the program". I try this action under safe mode, it's no problem, I can open an existing word file. If I open the winword.exe and use menu "file-open" to open a word file, it's alright. But If I double click a word file, it shows that error.
I tried to change the registry information according to the solution on internet, but it doesn't work. I checked the compatibility mode, it says run in "windows XP sp3", and it is grey, I can't uncheck it.
Anyone got any idea to fix this problem?
Thanks a lot.

Hi
Thank you for using
Microsoft Office for IT Professionals Forums.
From your description, This sounds like a problem with the file associations in Windows.. If there is any misunderstanding, please feel free to let
me know.
The first thing to check is to make sure that the file extensions are correctly associated with Word.
1.
Click Start > type or copy following command to the Search box
"C:\Program Files\Microsoft Office\Office12\winword.exe" /unregserver
2.
You should then, immediately, use the following command:
"C:\Program Files\Microsoft Office\Office12\winword.exe" /regserver
Re-associate the Word file manually:
Please go to
Start \Control Panel\Programs\Default Programs\Set Associations.
Locate the files .doc, .docm,.docx, .dot, .dotm, check if there are associated with
Microsoft Word. If not, highlight the file and click the
Change Program button. Choose Microsoft Word from the list. If you are unable to see Microsoft Word from the list, click the
Browse button. Browse to the folder: C:\Program Files\Microsoft Office\Office12, and choose
WINWORD.EXE.
Click
OK to save the settings.
Please take your time to try the suggestions and let me know the results at your earliest convenience. If anything is unclear or if there is anything
I can do for you, please feel free to let me know.
Hope that helps.
Sincerely
William Zhou CHN
Please remember to mark the replies as answers if they help and unmark them if they provide no help.

Can't open Excel files saved to desktop, get popup "There was a problem sending command to the program".

Whenever I save an MS Excel file to my desktop, it creates an icon on the screen. But when I try to open it, I get a popup that says "There was a problem sending the command to the program."
This happens with all Excel files - but MS Word and other files work fine.
Thanks for your help.

Yes, I saw that earlier but it seems to be a temporary fix. I had the same issue return 2 weeks ago, then again yesterday. Each time, I've tried this solution which works but only to see it return at some time in the near future.
Coincidently, I have a similar issue occur on my iPhone 4S w/ iOS 6. There, my keyboard shortcuts won't work in forms unless I tick off Data and Documents iCloud setting, power down the phone, then turn it back on. But like this, it only seems to work for a temporary time and the problem resurfaces in a few days.

Using Firefox 4 & Windows 7. Everytime I start Firefox from a shortcut to a website it comes up with the following error 'there was a problem sending the command to the program'. The requested website does load after this. with no problems.

Using Firefox 4 & Windows 7. Everytime I start Firefox from a shortcut to a website it comes up with the following error 'there was a problem sending the command to the program'. The requested website does load after this. with no problems.
If a shortcut is used while Firefox is already open the error does not occur.

As reported in earlier replies, the annoyance disappeared after I upgraded to Roboform 7.5.6, from 7.5.4.
Regards, Steve

When I open Firefox 4 RC1 by clicking an external link (as from my desktop) I get an error: "there was a problem sending the command to the program"

A box with this error: "there was a problem sending the command to the program" always pops up upon clicking any URL sitting in my desktop (or from any other folder). It will not happen if Firefox is already open. However, it is only an annoyance as the page fully opens with no problem.
It started after I downloaded Firefox 4 beta ver 12. It continued after upgraded with RC1. It did not happen in my latest version of Firefox 3.6.x which I removed after installing 4 RC1

This has happened to me many times but on the older FF 3 It could be a small bug, One should list the PC's being used as it could be related? Mine is an E-Machine Mod, W3609 running W7.

When i click on an excel or word file in 2007 the program begins to open but then an error message says There was a problem sending the command to the program

when i click on an excel or word file in 2007 the program begins to open but then an error message says There was a problem sending the command to the program.
i am using office2007 with windows7 premium home edition. i have checked file associations., all DDE settings. i have even tried this in safe mode. the same thing happens. please note once i see the error. i can then go back to the file click on
it a second time and it WILL open. AND i can open any file if i open excel and and find the file from there. i uninstalled and re-installed office 2007 from scratch. And i checked the compatibility mode (all un-checked) still the problem persisits. this is
a real PITA. anyone have any solution for this? Thanks
ken yanow

Hi,
Have you try to un-select the Ignore other applications that use Dynamic Data Exchange (DDE) setting?
Click the Microsoft Office Button, and then click Excel Options.
Click Advanced, and then click to clear the Ignore other applications that use Dynamic Data Exchange (DDE)
check box in the General area.
Click OK.
If the problem cannot resolve, the Run as administrator may selected.
Go to Office default install location: C:\Program Files\Microsoft Office\Office12.
Right-click EXCEL.EXE > Properties >
Compatibility tab.
Under Privilege Level, uncheck Run this program as an administrator
check box.
Best regards.
William Zhou
TechNet Community Support

I have an old Mac G5 with OSX 10.5.8 After a crash of my HD, I reinstalled the CS3. At the time of recording I get a window with the message "COMPLETED REGISTRATION" and under "There was a problem sending the informasioni via internet" and still under th

I have an old Mac G5 with OSX 10.5.8
After a crash of my HD, I reinstalled the CS3.
At the time of recording I get a window with the message "COMPLETED REGISTRATION" and under "There was a problem sending the informasioni via internet" and still under three choices to "send back" and "records in a second time "or" never record "and I continue to choose the latter option.
Another problem is that in Bridge (version 2.0.0.975) I can no longer see thumbnails of RAW files from my Canon 40D that I saw before.
Should I upgrade ACR? which is the latest version supported on my Mac?
thank you

Sergio Bellotto if you keep receiving the registration screen then please try accepting the screen in a different User account.

Receiving message"There was a problem sending the command to the program" every time I access a website using a desktop icon via Firefox.

When I click on a desktop icon and access a site via Firefox I get the message "There was a problem sending the command to the program". This started to happen after I downloaded the most recent version of Firefox. I uninstalled Firefox and reinstalled it and the message still comes up every time. The site will come up about three seconds after the message appears but the message is a real pain to put up with. What is the problem? I am ready to dump Firefox and go to Opera.

Hi bob1935-
I did some research and found a couple of previously answered questions that have multiple options for solving your problem. Please look at these:
- https://support.mozilla.com/en-US/questions/760489
- https://support.mozilla.com/en-US/questions/809976
I hope one of those fixes your issue!

There was a problem sending the command to the program when opening Microsoft Project 2010 files

When opening MS Project 2010 files from the file and print server, I receive "There was a problem sending the command to the program." Copy the same file to my local drive and the file opens fine. This can be repeated by several other
users. Created a simple project file and once the size hit 1 MB, the error appeared. The error appears on all files over 1 MB.
I am a domain admin, so it is not a rights issue. This does not seem to be a network latency issue, the file copies extremely fast.
Any ideas?

This message appears to be caused by Windows Explorer trying to send old-fashioned DDE messages to the Application.
Since MS Project has no "Ignore DDE messages" setting you might want to go change the compatibility settings for WinProj.EXE (and any shortcut to it) to Windows 7 or greater. Hopefully then Windows Explorer will stop trying to send DDE messages.
Another possible culprit is older versions of the WinZip explorer extensions - I would disable them as well.
Good luck,
James.
James Boman - http://www.boman.biz Software Consultant for IPMO - http://www.ipmo.com.au

The icon for firefox is not working. "There was a problem sending the command to the program" pops up. Cannot get in to firefox

Since the upgrade, the icon does not work. Now this message comes up. I made Google my home page by following directions on this site. I deleted the old icon as it didnt work, and this new one came up on my desktop and it presented the message above.

Hi,
Before you open any of the applications, please go to Task Manager to see if their processes are stuck there. If so, shut them down and try again.
You can also try starting the applications in Safe Mode to determine if the problem is 3rd-party add-ins related.
Please refer to this article below to learn more:
http://office.microsoft.com/en-001/support/why-cant-i-start-my-office-2013-application-HA104011864.aspx
As for the Excel problem 'There was a problem sending the command to the program', please note when double-clicking an Excel workbook, a
dynamic data exchange (DDE) message is sent to Excel, instructing it to open the workbook that you double-clicked. If you
turn on the "Ignore other applications that use Dynamic Data Exchange (DDE)“ setting,
the DDE message sent to Excel by Windows Explorer is ignored, and Excel does not open the workbook that you double-clicked.
To automatically solve this issue , we recommend to run “Microsoft Fix it 20074” and follow the steps in the wizard:
http://support.microsoft.com/kb/211494/en-us
You can also try to fix it manually by the steps under 'Let me fix it myself'.
If the steps above don't help, we can try to repair Office from Control Panel -> Programs and Features to check the result.
Regards,
Melon Chen
TechNet Community Support

Windows 8.1 & office home business 2012 - Locks out ALL office programs * There was a problem sending the command to the program*

Hello,
I'm at wits end...BRAND NEW HP pavilion preloaded wit windows 8.1. Purchased a separate full version of Office 2012 Home and Business...downloaded it..loaded ...ran it....it runs fine ..UNTIL maintenance or other updates come through....then I receive
a ** * There was a problem sending the command to the program**** and it lock out ALL office programs with the same message.
My only fix has been to recover to a date BEFORE the updates or maintenance..and this works..UNTIL the updates or maintenance install....then it's Groundhog day all over again.
I have tried all the suggested fixes I have found..NONE work..NONE!! And pray tell how you can get into advanced options or any other portion of the programs to turn off the DDE when you cant access the programs or initialize them at all!!!??
SOS!!

Hi,
I have definitely heard your frustration, we can try these steps to check if it works.
Note: Before doing the following steps, please make a backup of your registry first.
1. edit "HKEY_CLASSES_ROOT\Word.Document.12\shell\Open " and delete the "ddeexec" key. The "ddeexec" key can also be deleted from "HKEY_CLASSES_ROOT\Word.DocumentMacroEnabled.12\shell\Open".
2. Change the registry for Word 2013 by right-clicking and saving:
Windows Registry Editor Version 5.00 [-HKEY_CLASSES_ROOT\Word.Document.12\shell\Open\ddeexec] @="[REM _DDE_Direct][FileOpen(\"%1\")]" [-HKEY_CLASSES_ROOT\Word.Document.12\shell\Open\ddeexec\Application] @="WordView" [-HKEY_CLASSES_ROOT\Word.Document.12\shell\Open\ddeexec\Topic]
@="System" [-HKEY_CLASSES_ROOT\Word.DocumentMacroEnabled.12\shell\Open\ddeexec] @="[REM _DDE_Direct][FileOpen(\"%1\")]" [-HKEY_CLASSES_ROOT\Word.DocumentMacroEnabled.12\shell\Open\ddeexec\Application] @="WordView" [-HKEY_CLASSES_ROOT\Word.DocumentMacroEnabled.12\shell\Open\ddeexec\Topic]
@="System"
3. Double-click the file after downloading to update the registry.
For more detail information:
http://www.dilloway.co.uk/there-was-a-problem-sending-the-command.html

Opening Firefox via Win7 Favorites produces error window, "There was a problem sending the command to the program."

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