Opening itunes store

Has anyone had trouble opening itunes store recently

Yes, I have had error -3221 and cannot access iTunes store because of it.

Similar Messages

  • Device: iPad 2. Problem: since iOS 7.0.2 upgrade I can't open iTunes Store. I've done hard reset to no avail. Everything else works fine! What's the safe fix?

    Is anyone having trouble opening ITunes Store on IPad 2 (or other apple devices) since the latest upgrade? Mine worked for about five minutes after upgrade, and then it would not open up any longer giving me the message: "CANNOT CONNECT TO STORE"I, but I can connect to the Apps store. I synced my devices. I have latest soft wear updates on my PC and IPad. Everything worked fine before upgrade. I did a hard reset. My wifi connection was checked and rechecked. I had enough storage at the time of the upgrade. I'm not computer savvy, so please speak computer for dummies language should you be so kind to respond. Thank you in advance.

    Hello LDinaz,
    Thank you for the details of the issue you are experiencing with the iTunes Store on your iPad 2.  For the issue you are experiencing, I recommend signing out and back into the iTunes Store on your iPad 2:
    Changing your Apple ID account
    Tap Settings > iTunes & App Stores, then tap the Apple ID signed in.
    Sign out of the current Apple ID account and then sign in with another account or create a new Apple ID.
    The last step states to sign in with another account, but for the situation you described, I recommend just signing in with your same Apple ID.
    You can find the full article here:
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/HT1311
    If the issue persists after signing out and back in, I recommend following the iOS steps in the section titled "Isolate the issue: (Mac OS X, Windows, iOS)" in the following article (you can skip any steps you have already taken):
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Problem opening itunes store that has been downloaded in windows 8.1 Anyone have a solution

    Can not open iTunes store error message comes up.

    How do you expect to get help when you don't even tell us what the error message says?  We're not mind readers here...

  • Trying to open itunes store...it just says accessing itunes store in the bar at top...but doesn't open?

    Im trying to open itunes store, but the bar at top just continues to say "accessing itunes store" and it doesn't open?

    I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • After updating IOS 7 i can't open Itunes Store on my Iphone anymore

    After updating IOS 7 i can't open Itunes Store anymore.

    Same issue here on iPhone 4 after upgrade to IOS7. When launching iTunes store the iPhone loads data for a few secs, but then the screen is completely empty: No movies, no music, no genius.... The all page is completely white ( orblack for movies).
    Tried all these tricks w/o success:
    - Log off and on again on iTunes account
    - Change system language
    - Disable all iCloud syncs
    - Disable all automated downloads from app store and iTunes store
    Interestingly, iTunes store works perfectly with same account on iPad 2 after updateto IOS 7
    Next I will try is to sync with MacBook.
    Anyone solved it already pls post !

  • TS1424 when i open itunes store i will only see a white screen

    when i open itunes store i will only see a white screen and i can't see anything
    please someone help me

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    Apple software on Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • Just installed the latest upgrade for iTunes. Cannot open iTunes store?

    Just installed the latest upgrade for iTunes. Cannot open iTunes store?

    Hey there Ray Neilson,
    It sounds like you are able to open iTunes but cannot access the store. I recommend the troubleshooting from the article named:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Troubleshoot issues in Windows
    If you haven't been able to connect to the iTunes Store for more than a day (and other customers on our discussion boards aren't experiencing similar issues) a software or Internet service provider (ISP) configuration issue may be blocking your access to the iTunes Store. Find out which ports and servers need to be allowed for iTunes Store access.
    Update iTunes to the latest version.
    If iTunes Store appears empty and only displays the message iTunes Store, follow these steps.
    Try the steps to troubleshoot iTunes Store connectivity in Windows.
    As with all firewalls not manufactured by Apple, you may need to configure Windows Firewall to allow iTunes to access the iTunes Store. Follow these steps for Windows XP, Windows Vista, and Windows 7.
    Try disabling any proxies built-in to Windows. You should avoid proxies because they can cause issues.
    If you're receiving a specific error message, follow these steps.
    If the issue still persists, contact your Internet service provider and confirm that these ports and servers are enabled over your network.
    Note: The hosts file may be blocking the iTunes Store.Microsoft's article How do I reset the hosts file back to the default? has instructions and a FixIt to have Windows try to reset the hosts defaults for you.Note: Some workplaces may put internal resources in the hosts file and may block iTunes Store. The FixIt doesn't work for Windows 8.To create a copy of your hosts file and replace it with an empty hosts file, follow the instructions below:
    You can find the hosts file at: C:\WINDOWS\SYSTEM32\DRIVERS\ETC.
    Select the hosts file. There should now be a duplicate of the hosts file named "Copy of hosts" (Windows XP) or "hosts-copy" (Windows Vista, Windows 7, or Windows 8).
    Drag the original hosts file to your desktop.
    Right-click the duplicate file and choose Open. You may be prompted to choose the program you want to use to open this file. Double-click Notepad.
    When Notepad opens, choose Edit > Select All.
    Choose Edit > Delete.
    Choose File > Save.
    Close Notepad.
    Right-click the duplicate file, and choose Rename.
    Type "hosts" (without quotation marks) and press Enter.
    Restart your computer and try connecting to the iTunes Store.
     If you still can't connect to the iTunes Store, your security software or firewall may be blocking the ability of iTunes to communicate with the Internet. Learn how to resolve security software issues.
    If the issue persists, try the troubleshooting in this article:
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • TS4124 i didnt have issues with itunes before. but pc asked to download new version. i did. when i click itunes i get my original music, but when i click store...i get nothing. i watched tutorial...wont open itunes store. im looking for  music

    i didnt have issues with itunes before...but pc asked to download new version. i did. when i click itunes i get my original music, but when i click store...i get nothing. i watched tutorial....but still cant open itunes store. im looking for music to buy.

    Hello bogley
    Check out the article below for troubleshooting access to the iTunes Store.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G. 

  • Cannot open itune store / error 306

    cannot open itune store/ error 306. have removed and reloaded latest itune, still the same.

    Cannot connect to iTune Store
    (a) Sign out and sign in again (Settings>iTunes and App Store>Apple ID)
    (b) Check Time Zone and set to automatic (Setting>General>Date and Time)

  • Unable to open ITunes stores using my IPAD & download videos

    Hi,
    I purchased IPAD in Hong Kong apple stores and i reside in India. I have changed my location to India and also provided account information and credit card details of India.
    When i try to open ITUNES stores from my IPAD it says " CANNOT CONNECT TO ITUNES STORES" and i am unable to download videos too through the stores. It says "Download error". I am keen on watching movies and TV shows by downloading it from the stores.
    This is the first time i have APPLE product and i do not have much knowledge on this product.
    Could someone please help me on this.
    Thanks,
    Naveen

    Friends,
    Any luck on this , I am not sure if there is a problem with my IPad.
    Thanks,
    Naveen

  • TS1490 updated to new verison and now it wont open itunes store..

    updated to new verison 10.63 and now it wont open itunes store..very vey upset.

    it just says accessing itunes store but will not open
    Many thanks.
    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • Computer shuts down when I open itunes Store

    Computer shuts down when I open itunes Store. I don't know why or how to fix it.. It used to work, now it doesn't. I haven't done anything differently. I tried to 'repair' it in the add/delete programs.

    Some more info.................I have uninstalled and reinstalled iTunes and Quicktime.  No fix.   I can access the store on my other desktop computer which I also updtated to the newest version, so I think it's some setting in my laptop.   As I said, it works great until I click on "iTunes Store" then it shuts the whole program down.

  • I can´t open itunes stores in my ipod touch

    I can´t open itunes stores in my ipod touch

    Vague.
    What have you tried?
    What happens?
    Error message?
    Any info?

  • I have an ipod and latly I can't open iTunes store and download music when I push that icon it only shows an 10.0 upgrade i ve upgraded and woun't me bypass and get songs. what do I do?

    I have an ipod and latly I can't open iTunes store and download music when I push that icon it only shows an 10.0 upgrade i<ve upgraded and woun't me bypass and get songs. what do I do?

    I didn't realize I had to delete everything and sync again.  WHEW!  Thank you so much.  That worked.

  • Hv first version of iPad , it's upgraded upto 5.0. Now I hv iPad 2. Both Hv iCloud, but my songs from old iPad r not getting shifted in my iPad 2. Can't open iTunes Store in both devices. Help.

    Hi! I hv both 1st ipad&amp; ipad2. I hv some music in my 1st iPad, that is not transferred in my new ipad2 via iCloud. Can' t open iTunes stores.

    Just think of the third problem.  I can't do backup neither, so I dare not restore my iPad to its default as I didn't do the backup the moment before upgrading it to iOS 7 (which I regret very much now).  I have trusted Apple for years and didn't think of such problems could happen after iOS upgrade.

Maybe you are looking for

  • I can't get iTunes to open on my windows 7

    I downloaded the new version of iTunes onto my computer yesterday and now it won't even open. Help please.

  • Why can't I sign in with my snapfish account?

    I can't sign in to ePrint.  I have a snapfish account ([Personal Information Removed]) but it doesn't work.  I can't create an account, because it says one already exists with my email.  When I ask it to send my password, it asks me to type in my ema

  • Package does not exist even though I set classpath right!

    Hi, my JSP got an error message saying "Package does not exist" at line <% import ="org.jfreechart.*"%> And I have put the myjar.jar file containing the above classes into blabla\WEB-INF\classes,(where blabla is my current working directory) and set

  • Unibody MBP 17" - Open lid to black screen or restart

    Every 3rd or 4th time I attempt to wake my MBP from sleep by opening the lid, the machine is either 1) Unresponsive (can hear fans - still running but no key response) and have to force reboot, or 2) It suddenly reboots on its own. Searching previous

  • Receiving double alerts from Calendar ...

    Hi, I am experincing double email alerts from Calendar.  Not all alerts are doubled though.  As an example, I asked Calendar to send me an email 7 days before my November 5th appointment.  The appointment is sceduled from 4H00PM (16H00) to 5H00PM (17