Opening jpegs

My new Treo Pro Phone does not want to open jpeg photos attached to emails.  I thought that was the format of choice for these devices.  If not, what it the photo format?  Next question, what software is suggested to open jpegs and where can I get it?
Post relates to: Treo Pro T850U (Unlocked)

Are these pictures fully downloaded or is there a partial download icon in the message? The attachment must be completely downloaded before you can open it.
jpeg is the format that is supported and should open.
The pictures should open in pics and videos on the Treo.
Try a 10 second soft reset by taking out the battery for at least 10 seconds. This allows the device to power off completely, like a shutdown on a PC.
For reference purposes, click on the following link for the support page for your device on the kb.palm.com webpage.
http://www.palm.com/us/support/treopro/t850una_unl​/
There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.
Post relates to: Palm i705

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