Opening larger files is crashing
I have problems opening files larger than 4Mb it seems! I use the iPad with 3G and 64Gb. Installed dropbox and iDisk and sharing files is easy. However, when i open files (any files: keynote, PDF, etc.) THE download is crashing and dropbox or iDisk stops and returns to main screen. Very frustrating! Any idea? Thanks
Today I have reset my iPad to factory settings, re-installed all Apps but still cannot open files larger than 4Mb it seems. I'm lost now and very dissapointed I can't use it the way I had planned. Even today with help from Apple support we were not able to solve this problemen. Perhaps à hardware error?
Similar Messages
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I am using PS 12.1 x64 on a Windows 7 64 bit pc.when I try to open large files that i have created (1.2 gb to 1.5 gb) the ram usage for Photoshop climbs to 4 gb and the file will not open
Machine specs, please. Totallinstalled RAM, scratch disk space, etc
BOILERPLATE TEXT:
If you give complete and detailed information about your setup and the issue at hand, such as your platform (Mac or Win), exact versions of your OS, of Photoshop and of Bridge, machine specs, what troubleshooting steps you have taken so far, what error message(s) you receive, if having issues opening raw files also the exact camera make and model that generated them, etc., someone may be able to help you.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks! -
Office 2010 - Opening Network Files causes crashes
Our users documents are mapped to network storage via a Home folder location. Our treasurer has began encountering an issue with Office 2010 with Word (this is where I've been putting most of my effort) and Excel, other programs not tested.
Upon going to 'File->Open' it automatically redirects to his Home folder on the Network drive, and Office goes through it's various stages of crashing (encountered an issue, etc.) I've copied the contents of one specific folder he does most of his work in
to his desktop, but this is not optimal. Opening the contents from the desktop yields no issue.
As far as troubleshooting goes, I first tried doing a repair, then reinstall, and finally an advanced uninstall with Revo figuring it may be a corrupted registry key. None of this worked. I Googled some info on it and found add-ons commonly caused an issue.
I went as far as recommended by a MS support article, ultimately removing both the entire add-ins folder in Program files and in the registry. Still an issue. I progressed through various other support articles, removing various further keys (settings, toolbars,
etc.) Still occurring. I landed upon a technet article with nearly an exact issue, and it recommended updating as MS had fixed this various issue. (duh!) Update-wise, it was pretty far behind because all of our updates are signed through SCCM, regardless,
I have it fully updated up to Office Service pack 2. It's doing selective startups through msconfig as well, down to only Microsoft services. Finally, I've tried sfc /scannow, as well as safe mode, and neither had promising results (it was the first time I
was really hoping for sfc to find an error!
Just for further reference, I've tried all fixes in this article (before realizing it was only on network docs.) http://support.microsoft.com/kb/921541/en-us
As well as everything here: http://social.technet.microsoft.com/Forums/office/en-US/a31f0a8e-e371-420f-a3f3-f85713f7ac0f/word-crashes-when-trying-to-open-file-from-network?forum=word
I attempted the crash dumps in this thread but was ultimately unsuccessful http://social.technet.microsoft.com/Forums/office/en-US/95bc7898-e92d-4e47-8f73-390dba53e851/office-2010-applications-can-not-open-network-files-without-crashing?forum=officeitpropreviousHi,
Have you found anything in event Viewer?
Press Win + R and type “eventvwr” in the blank box, then press Enter.
You may find some information to determine the issue and post the information here to let me know more about this issue.
You can learn how to user event viewer from this link:
http://www.howtogeek.com/123646/htg-explains-what-the-windows-event-viewer-is-and-how-you-can-use-it/
Regards,
Melon Chen
TechNet Community Support -
Photoshop crash when opening larger files
Hi there,
A recently upgraded iMac now running Creative Cloud on Mountain Lion is having an issue where Photoshop crashes upon opening a large file, the log files show it as Photoshop is hanging when infact it has crashed. I have pasted one of the log files below.
As a note generally restarting the Mac after this has occured will allow the user to open the file.
Any assistance with this issue is much appreciated.
Date/Time: 2013-10-03 11:32:04 +1300
OS Version: 10.8.5 (Build 12F37)
Architecture: x86_64
Report Version: 11
Command: Photoshop
Path: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Version: 14.1.2 (14.1.2.427)
Parent: launchd [148]
PID: 1853
Event: hang
Duration: 1.48s
Steps: 15 (100ms sampling interval)
Hardware model: iMac10,1
Active cpus: 2
Free pages: 29969 pages (+431)
Pageins: 394 pages
Pageouts: 0 pages
Process: Adobe Photoshop CC [1853]
Path: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Architecture: x86_64
Parent: launchd [148]
UID: 503
Task size: 52634 pages (+81)
Pageins: 377 pages
CPU Time: 0.767s
Thread 0x6aa48 DispatchQueue 1 priority <multiple> cpu time 0.762s
15 ??? (Adobe Photoshop CC + 10804) [0x100002a34]
15 ??? (Adobe Photoshop CC + 2967993) [0x1002d49b9]
15 ??? (Adobe Photoshop CC + 2967772) [0x1002d48dc]
15 ??? (Adobe Photoshop CC + 556898) [0x100087f62]
15 ??? (Adobe Photoshop CC + 23843020) [0x1016bd0cc]
15 ??? (Adobe Photoshop CC + 23838178) [0x1016bbde2]
15 -[NSApplication run] + 517 (AppKit) [0x7fff8b4ac1a3]
15 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128 (AppKit) [0x7fff8b4b4df2]
15 _DPSNextEvent + 685 (AppKit) [0x7fff8b4b5533]
15 BlockUntilNextEventMatchingListInMode + 62 (HIToolbox) [0x7fff8a4dbae3]
15 ReceiveNextEventCommon + 166 (HIToolbox) [0x7fff8a4dbb94]
15 RunCurrentEventLoopInMode + 209 (HIToolbox) [0x7fff8a4dbeb4]
15 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x7fff844bb0e2]
15 __CFRunLoopRun + 1529 (CoreFoundation) [0x7fff844bbad9]
15 __CFRunLoopDoTimer + 557 (CoreFoundation) [0x7fff844d631d]
15 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20 (CoreFoundation) [0x7fff844d6804]
15 __NSFireTimer + 96 (Foundation) [0x7fff85048463]
15 ??? (Adobe Photoshop CC + 23838420) [0x1016bbed4]
15 ??? (Adobe Photoshop CC + 554787) [0x100087723]
15 ??? (Adobe Photoshop CC + 555164) [0x10008789c]
15 ??? (Adobe Photoshop CC + 620315) [0x10009771b]
15 ??? (Adobe Photoshop CC + 23836436) [0x1016bb714]
15 ??? (Adobe Photoshop CC + 554787) [0x100087723]
15 ??? (Adobe Photoshop CC + 555164) [0x10008789c]
15 ??? (Adobe Photoshop CC + 582218) [0x10008e24a]
15 ??? (Adobe Photoshop CC + 528382) [0x100080ffe]
15 ??? (Adobe Photoshop CC + 531567) [0x100081c6f]
15 ??? (Adobe Photoshop CC + 651011) [0x10009ef03]
15 ??? (Adobe Photoshop CC + 16970549) [0x10102f335]
15 ??? (Adobe Photoshop CC + 653865) [0x10009fa29]
15 ??? (Adobe Photoshop CC + 6331860) [0x100609dd4]
15 ??? (Adobe Photoshop CC + 6757398) [0x100671c16]
15 ??? (Adobe Photoshop CC + 1693078) [0x10019d596]
15 ??? (Adobe Photoshop CC + 1726596) [0x1001a5884]
15 ??? (Adobe Photoshop CC + 1719489) [0x1001a3cc1]
15 ??? (Adobe Photoshop CC + 1728682) [0x1001a60aa]
15 ??? (Adobe Photoshop CC + 1625676) [0x10018ce4c]
15 PDPageGetVisibleBBox + 922 (AdobePDFL) [0x120e9fbec]
15 ??? (AdobePDFL + 1779121) [0x120eb25b1]
15 ??? (AdobePDFL + 1764463) [0x120eaec6f]
15 ??? (AdobePDFL + 1751140) [0x120eab864]
15 ??? (AdobePDFL + 545158) [0x120d85186]
15 ??? (AdobePDFL + 544095) [0x120d84d5f]
15 ??? (AdobePDFL + 661627) [0x120da187b]
15 ??? (AdobePDFL + 492813) [0x120d7850d]
15 ??? (AdobePDFL + 490211) [0x120d77ae3]
15 ??? (AdobePDFL + 465853) [0x120d71bbd]
15 ??? (AdobePDFL + 1378661) [0x120e50965]
15 ??? (AdobePDFL + 238058) [0x120d3a1ea]
15 ??? (AdobePDFL + 226557) [0x120d374fd]
15 ??? (AdobePDFL + 309142) [0x120d4b796]
15 ??? (AdobePDFL + 309280) [0x120d4b820]
15 ??? (AdobeCoolType + 353207) [0x104fbb3b7]
15 CTCleanup + 724119 (AdobeCoolType) [0x105074605]
15 CTCleanup + 388882 (AdobeCoolType) [0x105022880]
15 CTCleanup + 389039 (AdobeCoolType) [0x10502291d]
11 CTCleanup + 724408 (AdobeCoolType) [0x105074726]
11 ??? (AdobeCoolType + 73737) [0x104f77009]
11 CTCleanup + 325486 (AdobeCoolType) [0x1050130dc]
11 CTCleanup + 324222 (AdobeCoolType) [0x105012bec]
9 CTCleanup + 1026803 (AdobeCoolType) [0x1050be461]
9 CTCleanup + 1025680 (AdobeCoolType) [0x1050bdffe]
9 CTCleanup + 1005119 (AdobeCoolType) [0x1050b8fad]
9 CTCleanup + 1005217 (AdobeCoolType) [0x1050b900f]
9 CTFontManagerCreateFontDescriptorsFromURL + 39 (CoreText) [0x7fff83617b78]
9 CGFontCreateFontsWithURL + 444 (CoreGraphics) [0x7fff893a6523]
9 CGFontCreateFontsWithPath + 40 (CoreGraphics) [0x7fff893a68c5]
9 create_private_data_with_path + 19 (libCGXType.A.dylib) [0x7fff864736aa]
9 FPFontCreateFontsWithPath + 173 (libFontParser.dylib) [0x7fff8846fb13]
2 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 1741 (libFontParser.dylib) [0x7fff884707db]
2 TResourceForkSurrogate::TResourceForkSurrogate(char const*, bool) + 118 (libFontParser.dylib) [0x7fff88477006]
2 TResourceForkFileReference::TResourceForkFileReference(char const*, bool) + 87 (libFontParser.dylib) [0x7fff884770d3]
2 RMNewMappedRefFromMappedFork + 50 (CarbonCore) [0x7fff86b4ec05]
2 CheckMapHeaderCommon + 4 (CarbonCore) [0x7fff86b4ce31]
*2 hndl_alltraps + 228 (mach_kernel) [0xffffff80002ceb24]
*2 user_trap + 768 (mach_kernel) [0xffffff80002b8d90]
*1 vm_fault + 2106 (mach_kernel) [0xffffff8000262e6a]
*1 thread_block_reason + 300 (mach_kernel) [0xffffff800022db9c]
*1 ??? (mach_kernel + 190673) [0xffffff800022e8d1]
*1 machine_switch_context + 366 (mach_kernel) [0xffffff80002b496e]
*1 vm_fault + 3211 (mach_kernel) [0xffffff80002632bb]
*1 vm_fault_enter + 1641 (mach_kernel) [0xffffff8000262109]
*1 lck_mtx_lock_spin + 10 (mach_kernel) [0xffffff80002ad51a]
2 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 2407 (libFontParser.dylib) [0x7fff88470a75]
2 TTrueTypeFont::IsTrueTypeFont(TSFNTFont const&) + 20 (libFontParser.dylib) [0x7fff884729bc]
2 TSFNTFont::GetFormat() const + 79 (libFontParser.dylib) [0x7fff88472ac9]
*2 hndl_alltraps + 228 (mach_kernel) [0xffffff80002ceb24]
*2 user_trap + 768 (mach_kernel) [0xffffff80002b8d90]
*2 vm_fault + 2106 (mach_kernel) [0xffffff8000262e6a]
*2 thread_block_reason + 300 (mach_kernel) [0xffffff800022db9c]
*2 ??? (mach_kernel + 190673) [0xffffff800022e8d1]
*2 machine_switch_context + 366 (mach_kernel) [0xffffff80002b496e]
1 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 3276 (libFontParser.dylib) [0x7fff88470dda]
1 TSFNTFont::GetFormat() const + 79 (libFontParser.dylib) [0x7fff88472ac9]
*1 hndl_alltraps + 228 (mach_kernel) [0xffffff80002ceb24]
*1 user_trap + 768 (mach_kernel) [0xffffff80002b8d90]
*1 vm_fault + 2106 (mach_kernel) [0xffffff8000262e6a]
*1 thread_block_reason + 300 (mach_kernel) [0xffffff800022db9c]
*1 ??? (mach_kernel + 190673) [0xffffff800022e8d1]
*1 machine_switch_context + 366 (mach_kernel) [0xffffff80002b496e]
1 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 3436 (libFontParser.dylib) [0x7fff88470e7a]
1 TOpenTypeDataForkFont::TOpenTypeDataForkFont(TFileDataSurrogate const&) + 51 (libFontParser.dylib) [0x7fff884956b5]
1 TSFNTOpenTypeFont::TSFNTOpenTypeFont(TSFNTData const&) + 263 (libFontParser.dylib) [0x7fff8849585f]
1 TCFFParsingContext::ParseCFFdata(TType1CFFDescriptor const&) + 320 (libFontParser.dylib) [0x7fff88495ac6]
1 TCFFParsingContext::CommenceParse(bool, bool, int&, unsigned int&) + 2743 (libFontParser.dylib) [0x7fff88483d33]
1 SpecialGlyphIDToStringID(TCFFFontInfo const*, MDataReference&, unsigned short) + 559 (libFontParser.dylib) [0x7fff88495e32]
1 ReadBytesInc(MDataReference&, unsigned char) + 6 (libFontParser.dylib) [0x7fff8847f660]
1 <executing in user space>
1 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 3299 (libFontParser.dylib) [0x7fff88470df1]
1 TSFNTOpenTypeCIDFont::IsCFFCIDFont(TSFNTData const&) + 35 (libFontParser.dylib) [0x7fff8847ec15]
1 TSFNTType1CFFDescriptor::TSFNTType1CFFDescriptor(TSFNTData const&, unsigned int) + 161 (libFontParser.dylib) [0x7fff8847ed03]
1 TType1CFFDescriptor::TType1CFFDescriptor(TDataReference, TStringRef const&) + 273 (libFontParser.dylib) [0x7fff8847ef15]
1 TType1CFFDescriptor::GetCFFFontSet() + 243 (libFontParser.dylib) [0x7fff8847f3eb]
1 TCFFFontSetInfo::GetArrayInfo(TCFFArrayInfo&, unsigned int) const + 202 (libFontParser.dylib) [0x7fff8847f626]
1 TCFFFontSetInfo::GetIndexedArrayOffset(MDataReference&, TCFFArrayInfo const&, unsigned int) const + 203 (libFontParser.dylib) [0x7fff8847f825]
1 ReadByteInc(MDataReference&) + 27 (libFontParser.dylib) [0x7fff8847f4eb]
*1 hndl_alltraps + 228 (mach_kernel) [0xffffff80002ceb24]
*1 user_trap + 768 (mach_kernel) [0xffffff80002b8d90]
*1 vm_fault + 2106 (mach_kernel) [0xffffff8000262e6a]
*1 thread_block_reason + 300 (mach_kernel) [0xffffff800022db9c]
*1 ??? (mach_kernel + 190673) [0xffffff800022e8d1]
*1 machine_switch_context + 366 (mach_kernel) [0xffffff80002b496e]
1 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 2349 (libFontParser.dylib) [0x7fff88470a3b]
1 TFileDataSurrogate::TFileDataSurrogate(char const*, bool) + 133 (libFontParser.dylib) [0x7fff88472151]
1 TFileDataReference::TFileDataReference(char const*) + 63 (libFontParser.dylib) [0x7fff8847230b]
1 __open + 10 (libsystem_kernel.dylib) [0x7fff86654fee]
*1 hndl_unix_scall64 + 19 (mach_kernel) [0xffffff80002cf453]
*1 unix_syscall64 + 522 (mach_kernel) [0xffffff80005e97ba]
*1 open + 260 (mach_kernel) [0xffffff8000303394]
*1 ??? (mach_kernel + 1059785) [0xffffff8000302bc9]
*1 vn_open_auth + 2089 (mach_kernel) [0xffffff8000310409]
*1 VNOP_OPEN + 70 (mach_kernel) [0xffffff8000318e66]
*1 hfs_vnop_open + 232 (mach_kernel) [0xffffff800051a078]
*1 decmpfs_validate_compressed_file + 274 (mach_kernel) [0xffffff800032d952]
*1 vnode_validate_compressed_file_Type4 + 109 (AppleFSCompressionTypeZlib) [0xffffff7f822b2514]
*1 doValidateType4 + 139 (AppleFSCompressionTypeZlib) [0xffffff7f822b217a]
*1 _getxattr + 221 (AppleFSCompressionTypeZlib) [0xffffff7f822b1285]
*1 VNOP_GETXATTR + 63 (mach_kernel) [0xffffff800031a9ff]
*1 hfs_vnop_getxattr + 691 (mach_kernel) [0xffffff8000520e63]
*1 VNOP_READ + 77 (mach_kernel) [0xffffff8000318f5d]
*1 hfs_vnop_read + 550 (mach_kernel) [0xffffff8000502416]
*1 cluster_read_ext + 882 (mach_kernel) [0xffffff80002ec762]
*1 ??? (mach_kernel + 976357) [0xffffff80002ee5e5]
*1 msleep + 116 (mach_kernel) [0xffffff8000572244]
*1 ??? (mach_kernel + 3612246) [0xffffff8000571e56]
*1 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022666e]
*1 thread_block_reason + 300 (mach_kernel) [0xffffff800022db9c]
*1 ??? (mach_kernel + 190673) [0xffffff800022e8d1]
*1 machine_switch_context + 366 (mach_kernel) [0xffffff80002b496e]
1 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 579 (libFontParser.dylib) [0x7fff88470351]
1 TResourceForkSurrogate::TResourceForkSurrogate(char const*, bool) + 118 (libFontParser.dylib) [0x7fff88477006]
1 TResourceForkFileReference::TResourceForkFileReference(char const*, bool) + 87 (libFontParser.dylib) [0x7fff884770d3]
1 RMNewMappedRefFromMappedFork + 50 (CarbonCore) [0x7fff86b4ec05]
1 CheckMapHeaderCommon + 4 (CarbonCore) [0x7fff86b4ce31]
*1 hndl_alltraps + 228 (mach_kernel) [0xffffff80002ceb24]
*1 user_trap + 768 (mach_kernel) [0xffffff80002b8d90]
*1 vm_fault + 2106 (mach_kernel) [0xffffff8000262e6a]
*1 thread_block_reason + 300 (mach_kernel) [0xffffff800022db9c]
*1 ??? (mach_kernel + 190673) [0xffffff800022e8d1]
*1 machine_switch_context + 366 (mach_kernel) [0xffffff80002b496e]
2 CTCleanup + 1026901 (AdobeCoolType) [0x1050be4c3]
2 CTCleanup + 1015024 (AdobeCoolType) [0x1050bb65e]
2 CTCleanup + 1015393 (AdobeCoolType) [0x1050bb7cf]
2 CTCleanup + 1015176 (AdobeCoolType) [0x1050bb6f6]
2 CTFontCreateWithPlatformFont + 150 (CoreText) [0x7fff835e28cc]
2 TFont::TFont(unsigned int, double, CGAffineTransform const*, __CTFontDescriptor const*) + 43 (CoreText) [0x7fff835e7295]
2 TFont::InitDescriptor(unsigned int, __CTFontDescriptor const*) + 89 (CoreText) [0x7fff835e70a7]
2 CGFontCreateWithPlatformFontAndVariation + 47 (CoreGraphics) [0x7fff897c547f]
2 CGFontFinderCreateFontWithPlatformFont + 57 (CoreGraphics) [0x7fff895fa2af]
2 CGFontCreateFontsWithURL + 556 (CoreGraphics) [0x7fff893a6593]
2 CGFontCopyPostScriptName + 9 (CoreGraphics) [0x7fff893a6b0e]
2 get_name_table + 29 (CoreGraphics) [0x7fff893a6b42]
1 CGFontNameTableCreate + 986 (CoreGraphics) [0x7fff893a6f3d]
1 add_root_name + 60 (CoreGraphics) [0x7fff893a73e5]
1 copy_name + 62 (libCGXType.A.dylib) [0x7fff86473b53]
1 TFPFont::CopyFontNames() const + 591 (libFontParser.dylib) [0x7fff884761e9]
1 CFDictionaryAddValue + 189 (CoreFoundation) [0x7fff8449a58d]
1 CFBasicHashAddValue + 3176 (CoreFoundation) [0x7fff8449b268]
1 __CFBasicHashAddValue + 1226 (CoreFoundation) [0x7fff84494b8a]
1 __CFDictionaryStandardRetainValue + 71 (CoreFoundation) [0x7fff84494d57]
1 CFRetain + 164 (CoreFoundation) [0x7fff84488b54]
1 <executing in user space>
1 CGFontNameTableCreate + 928 (CoreGraphics) [0x7fff893a6f03]
1 add_root_name + 60 (CoreGraphics) [0x7fff893a73e5]
1 copy_name + 336 (libCGXType.A.dylib) [0x7fff86473c65]
1 CFDictionarySetValue + 189 (CoreFoundation) [0x7fff844939ed]
1 __CFBasicHashAddValue + 75 (CoreFoundation) [0x7fff8449470b]
1 __CFBasicHashRehash + 625 (CoreFoundation) [0x7fff8449b551]
1 malloc_zone_malloc + 71 (libsystem_c.dylib) [0x7fff87357183]
1 szone_malloc_should_clear + 971 (libsystem_c.dylib) [0x7fff87364b08]
1 tiny_malloc_from_free_list + 1078 (libsystem_c.dylib) [0x7fff8736457e]
1 tiny_free_list_add_ptr + 19 (libsystem_c.dylib) [0x7fff87360db4]
1 <executing in user space>
4 CTCleanup + 724448 (AdobeCoolType) [0x10507474e]
4 CTCleanup + 848573 (AdobeCoolType) [0x105092c2b]
4 CTCleanup + 833672 (AdobeCoolType) [0x10508f1f6]
Hi Mylenium,
I have heard back from the client and they have advised me that this has resolved the issue.
Regards,
Exceldp -
Illustrator CC crashes when opening large files
Illustrator CC crashes everytime a try to a open a file larger than 100MB, I have restarted my Mac, reinstalled Illustrator, it solves the problem for a day, but the next day is the same problem all over again. It doesn't show any message, it only displays the pizza rainbow and won't let me perform any action.
Turns out this only worked until I quit Illustrator and restarted it. I looked at the thread posted above about finding a crash report for the incident. However, Illustrator never actually crashes it freezes when I open this small handful of files and then I have to force quit the program. It clearly has something to do with the plugins because I have deleted the Plugin Cache file and it resolves the problem only temporarily. Is there a way to remove all of the plugins from Illustrator or find out which plugins have been installed that are compatible with the program?
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Can not open InDesign file after crash
I was recently updating a file for a client using CS3 InDesign for the Mac. The file was created in InDesign CS2 and when I went to save the file my InDesign crashed. When I went to reopen the file, I was given this message "Cannot open the file "xxxx". Adobe InDesign may not support the file format, a plug-in that supports the file format may be missing, or the file may be open in another application."
I've tried reopening from CS2, a PC InDesign and from other computers, but they all give the same message.
This is a large document and I would hate to have to start from scratch, but I could use any suggestions or if anyone else has had the same issue with CS3?
ThanksHave a look at this:
Salvaging damaged PSDs
Mylenium -
InDesign Crashed and Now Can't Open the File It Crashed On
I had a file open from a G4 server. I left and came back and my computer had gone to sleep losing the connection to the server. InDesign crashed with that file open and now I can't open the file at all I keep getting this error message:
Cannot open the document [document name]. You may not have permission or the document may be open already. For multi-user access, close the file and then lock it using the File > Get Info command in the Finder.
The document is not open, on the server I forced the permissions to be all read and write for everyone, I dumped my InDesign preferences. What else can I do? Has anyone had this problem before? (I am connected to the server now that I'm trying to reopen it.)
When I started InDesign after it crashed, it asked me to recover the file and I tried to but it didn't open anything (I was not connected to the server at that point which may have screwed things up) There are two files in the InDesign Recovery folder one called 'RecoveryData' and one called 'DBTmp239689402256' both of which don't open in indesign.You may want to back up your work on a regular basis. Check out Retrospect or Retrospect Light. Lots of computers come with the light version so you may already have it.
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When opening a file Finder crashes (every time!)
MY SPECS:
MacBook Pro (13-inch, Late 2011)
2.4 GHz Intel Core i5
16 GB 1333 MHz DDR3
Intel HD Graphics 3000 512 MB
and I am running OS X Yosemite 10.10.2 (14C1514)
THE PROBLEM
So the recurring problem is, when I try to open a file in finder, finder just crashes, and relaunches.
However I can open applications in spotlight but whenever i try to open anything in finder it just crashes (except when I open an application).
I noticed this had began yesterday after downloading a few songs from chrome, but wouldn't open in finder and it just crashed/relaunched.
So what I have done is restarted my laptop twice, gone in Disk Utilities performed some repairs and it did nothing.
this is the report from Console:
03/04/2015 12:07:35.862 com.apple.xpc.launchd[1]: (com.apple.quicklook[2509]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.quicklook
03/04/2015 12:07:37.867 com.apple.xpc.launchd[1]: (com.apple.ReportCrash[2511]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash
03/04/2015 12:07:48.769 FinderSyncAPIExtension[2348]: host connection <NSXPCConnection: 0x60000011f0b0> connection from pid 2343 invalidated
03/04/2015 12:07:48.773 garcon[2347]: host connection <NSXPCConnection: 0x600000103330> connection from pid 2343 invalidated
03/04/2015 12:07:48.779 com.apple.xpc.launchd[1]: (com.apple.Finder[2343]) Service exited due to signal: Segmentation fault: 11
03/04/2015 12:07:49.159 ReportCrash[2511]: Saved crash report for Finder[2343] version 10.10.2 (10.10.2) to /Users/ashenpage/Library/Logs/DiagnosticReports/Finder_2015-04-03-120749_ASHEN- MacBookPro.crash
03/04/2015 12:07:49.180 ReportCrash[2511]: Removing excessive log: file:///Users/ashenpage/Library/Logs/DiagnosticReports/Finder_2015-04-02-180402 _ASHEN-MacBookPro.crash
03/04/2015 12:07:49.277 bird[2179]: Assertion failed: ![_xpcClients containsObject:client]
03/04/2015 12:07:49.277 bird[2179]: Assertion failed: ![_xpcClients containsObject:client]
03/04/2015 12:07:49.462 Finder[2512]: assertion failed: 14C1514: libxpc.dylib + 97940 [876216DC-D5D3-381E-8AF9-49AE464E5107]: 0x89
03/04/2015 12:07:49.496 pkd[292]: enabling pid=2512 for plug-in com.getdropbox.dropbox.garcon(1.8) BAAE2BDA-6E53-4C4F-B862-D4121A941514 /Applications/Dropbox.app/Contents/PlugIns/garcon.appex
03/04/2015 12:07:49.502 pkd[292]: enabling pid=2512 for plug-in com.google.GoogleDrive.FinderSyncAPIExtension(1) 0C0ADA69-C8B8-4D86-BFDC-04842FCEA67C /Applications/Google Drive.app/Contents/PlugIns/FinderSyncAPIExtension.appex
03/04/2015 12:07:49.538 taskgated[79]: no application identifier provided, can't use provisioning profiles [pid=2519]
03/04/2015 12:07:49.576 taskgated[79]: no application identifier provided, can't use provisioning profiles [pid=2520]
03/04/2015 12:07:49.597 bird[2179]: Assertion failed: ![_xpcClients containsObject:client]
03/04/2015 12:07:49.597 bird[2179]: Assertion failed: ![_xpcClients containsObject:client]
03/04/2015 12:07:49.610 bird[2179]: Assertion failed: ![_xpcClients containsObject:client]
03/04/2015 12:07:49.851 FinderSyncAPIExtension[2520]: Loading Google Drive Finder extension
03/04/2015 12:07:49.883 FinderSyncAPIExtension[2520]: The Finder version 1.0 is not supported by Google Drive!
03/04/2015 12:07:49.948 garcon[2519]: Failed to connect (colorGridView) outlet from (NSApplication) to (NSColorPickerGridView): missing setter or instance variable
03/04/2015 12:07:49.948 garcon[2519]: Failed to connect (view) outlet from (NSApplication) to (NSColorPickerGridView): missing setter or instance variable
03/04/2015 12:07:49.973 FinderSyncAPIExtension[2520]: Failed to connect (colorGridView) outlet from (NSApplication) to (NSColorPickerGridView): missing setter or instance variable
03/04/2015 12:07:49.973 FinderSyncAPIExtension[2520]: Failed to connect (view) outlet from (NSApplication) to (NSColorPickerGridView): missing setter or instance variable
03/04/2015 12:07:49.000 kernel[0]: Sandbox: appleeventsd(29) deny file-read-metadata /Library
03/04/2015 12:07:49.000 kernel[0]: Sandbox: appleeventsd(29) deny file-read-metadata /Library
03/04/2015 12:07:49.000 kernel[0]: Sandbox: appleeventsd(29) deny file-read-metadata /Library
03/04/2015 12:07:49.000 kernel[0]: Sandbox: appleeventsd(29) deny file-read-metadata /Library
03/04/2015 12:07:49.000 kernel[0]: Sandbox: appleeventsd(29) deny file-read-metadata /Library
03/04/2015 12:07:49.000 kernel[0]: Sandbox: appleeventsd(29) deny file-read-metadata /Library
03/04/2015 12:07:49.000 kernel[0]: Sandbox: appleeventsd(29) deny file-read-metadata /Library
03/04/2015 12:07:49.000 kernel[0]: Sandbox: appleeventsd(29) deny file-read-metadata /Library
03/04/2015 12:07:49.000 kernel[0]: Sandbox: appleeventsd(29) deny file-read-metadata /Library
03/04/2015 12:07:49.000 kernel[0]: Sandbox: appleeventsd(29) deny file-read-metadata /Library
03/04/2015 12:07:49.000 kernel[0]: Sandbox: appleeventsd(29) deny file-read-metadata /Library
03/04/2015 12:07:49.000 kernel[0]: Sandbox: appleeventsd(29) deny file-read-metadata /Library
03/04/2015 12:07:49.000 kernel[0]: Sandbox: appleeventsd(29) deny file-read-metadata /Library
03/04/2015 12:07:49.000 kernel[0]: Sandbox: appleeventsd(29) deny file-read-metadata /Library
03/04/2015 12:07:49.000 kernel[0]: Sandbox: appleeventsd(29) deny mach-lookup com.apple.ocspd
03/04/2015 12:07:49.000 kernel[0]: Sandbox: appleeventsd(29) deny mach-lookup com.apple.ocspd
03/04/2015 12:07:49.000 kernel[0]: Sandbox: appleeventsd(29) deny mach-lookup com.apple.ocspd
03/04/2015 12:07:49.000 kernel[0]: Sandbox: appleeventsd(29) deny mach-lookup com.apple.ocspd
03/04/2015 12:07:49.000 kernel[0]: Sandbox: appleeventsd(29) deny mach-lookup com.apple.ocspd
03/04/2015 12:07:49.000 kernel[0]: Sandbox: appleeventsd(29) deny mach-lookup com.apple.ocspd
03/04/2015 12:07:49.000 kernel[0]: Sandbox: appleeventsd(29) deny mach-lookup com.apple.ocspd
03/04/2015 12:07:49.000 kernel[0]: Sandbox: appleeventsd(29) deny file-read-metadata /Library
03/04/2015 12:07:49.000 kernel[0]: Sandbox: appleeventsd(29) deny file-read-metadata /Library
03/04/2015 12:07:49.000 kernel[0]: Sandbox: appleeventsd(29) deny file-read-metadata /Library
03/04/2015 12:07:49.000 kernel[0]: Sandbox: appleeventsd(29) deny file-read-metadata /Library
03/04/2015 12:07:49.000 kernel[0]: Sandbox: appleeventsd(29) deny file-read-metadata /Library
03/04/2015 12:07:49.000 kernel[0]: Sandbox: appleeventsd(29) deny file-read-metadata /Library
03/04/2015 12:07:49.000 kernel[0]: Sandbox: appleeventsd(29) deny file-read-metadata /Library
03/04/2015 12:07:49.000 kernel[0]: Sandbox: appleeventsd(29) deny file-read-metadata /Library
03/04/2015 12:07:49.000 kernel[0]: Sandbox: appleeventsd(29) deny file-read-metadata /Library
03/04/2015 12:07:49.000 kernel[0]: Sandbox: appleeventsd(29) deny file-read-metadata /Library
03/04/2015 12:07:49.000 kernel[0]: Sandbox: appleeventsd(29) deny file-read-metadata /Library
03/04/2015 12:07:49.000 kernel[0]: Sandbox: appleeventsd(29) deny file-read-metadata /Library
03/04/2015 12:07:49.000 kernel[0]: Sandbox: appleeventsd(29) deny file-read-metadata /Library
03/04/2015 12:07:49.000 kernel[0]: Sandbox: appleeventsd(29) deny file-read-metadata /Library
03/04/2015 12:07:49.000 kernel[0]: Sandbox: appleeventsd(29) deny file-read-metadata /Library
03/04/2015 12:07:49.000 kernel[0]: Sandbox: appleeventsd(29) deny file-read-metadata /Library
03/04/2015 12:07:49.000 kernel[0]: Sandbox: appleeventsd(29) deny file-read-metadata /Library
03/04/2015 12:07:49.000 kernel[0]: Sandbox: appleeventsd(29) deny file-read-metadata /Library
03/04/2015 12:07:49.000 kernel[0]: Sandbox: appleeventsd(29) deny file-read-metadata /Library
03/04/2015 12:07:49.000 kernel[0]: Sandbox: appleeventsd(29) deny file-read-metadata /Library
03/04/2015 12:07:49.000 kernel[0]: Sandbox: appleeventsd(29) deny file-read-metadata /Library
03/04/2015 12:07:50.000 kernel[0]: Sandbox: appleeventsd(29) deny mach-lookup com.apple.ocspd
03/04/2015 12:07:50.000 kernel[0]: Sandbox: appleeventsd(29) deny mach-lookup com.apple.ocspd
03/04/2015 12:07:50.000 kernel[0]: Sandbox: appleeventsd(29) deny mach-lookup com.apple.ocspd
03/04/2015 12:07:50.000 kernel[0]: Sandbox: appleeventsd(29) deny mach-lookup com.apple.ocspd
03/04/2015 12:07:50.000 kernel[0]: Sandbox: appleeventsd(29) deny mach-lookup com.apple.ocspd
03/04/2015 12:07:50.000 kernel[0]: Sandbox: appleeventsd(29) deny mach-lookup com.apple.ocspd
03/04/2015 12:07:50.000 kernel[0]: Sandbox: appleeventsd(29) deny mach-lookup com.apple.ocspd
03/04/2015 12:07:50.078 FinderSyncAPIExtension[2520]: Pipe path is a symbolic link, connecting to target.
03/04/2015 12:07:50.080 FinderSyncAPIExtension[2520]: /Users/ashenpage/Library/Application Support/Google/Drive/GoogleDriveIpcPipe is a symbolic link to /Users/ashenpage/Library/Group Containers/gdrive/tmpe62HFy, connecting to link target.
03/04/2015 12:07:50.183 sandboxd[239]: ([29]) appleeventsd(29) deny file-read-metadata /Library
03/04/2015 12:07:50.202 Finder[2512]: objc[2512]: Class ACCFinderObject is implemented in both /Applications/Utilities/Adobe Creative Cloud/CoreSyncExtension/ACCFinderBundleLoader_64.app/Contents/Frameworks/ACCFin derExtension.bundle/Contents/MacOS/ACCFinderExtension and /Applications/Utilities/Adobe Creative Cloud/CoreSyncExtension/ACCFinderBundleLoader_64.app/Contents/Frameworks/ACCFin derInnerExtesion.bundle/Contents/MacOS/ACCFinderInnerExtesion. One of the two will be used. Which one is undefined.
03/04/2015 12:07:50.244 garcon[2519]: Initialized badges.
03/04/2015 12:07:50.245 garcon[2519]: Connecting to Dropbox on 'com.getdropbox.dropbox.garcon.cafe_501'
03/04/2015 12:07:50.247 garcon[2519]: Connected to Dropbox on 'com.getdropbox.dropbox.garcon.cafe_501'.
03/04/2015 12:07:50.248 garcon[2519]: Invalidating watch set.
03/04/2015 12:07:50.255 garcon[2519]: Watch set is now: {(
file:///Users/ashenpage/Dropbox/
03/04/2015 12:07:50.299 sandboxd[239]: ([29]) appleeventsd(29) deny file-read-metadata /Library
03/04/2015 12:07:50.449 sandboxd[239]: ([29]) appleeventsd(29) deny file-read-metadata /Library
03/04/2015 12:07:50.550 sandboxd[239]: ([29]) appleeventsd(29) deny file-read-metadata /Library
03/04/2015 12:07:50.703 sandboxd[239]: ([29]) appleeventsd(29) deny file-read-metadata /Library
03/04/2015 12:07:50.850 sandboxd[239]: ([29]) appleeventsd(29) deny file-read-metadata /Library
03/04/2015 12:07:50.956 sandboxd[239]: ([29]) appleeventsd(29) deny file-read-metadata /Library
03/04/2015 12:07:51.324 Finder[2512]: Attempt to use XPC with a MachService that has HideUntilCheckIn set. This will result in unpredictable behavior: com.apple.backupd.status.xpc
03/04/2015 12:08:04.189 awacsd[147]: KV HTTP 0
03/04/2015 12:08:21.484 locationd[160]: NETWORK: requery, 0, 0, 0, 0, 1, items, fQueryRetries, 2, fLastRetryTimestamp, 449752023.7
03/04/2015 12:08:21.605 locationd[160]: NETWORK: no response from server, reachability, 2, queryRetries, 2
03/04/2015 12:08:22.339 spindump[2545]: Saved diag report for powerstats version com.apple.SystemStats.Daily to /Library/Logs/DiagnosticReports/powerstats_2015-04-03-120822_ASHEN-MacBookPro.d iag
03/04/2015 12:08:24.378 spindump[2546]: Saved diag report for powerstats version com.apple.SystemStats.TopBatteryPowerEvent to /Library/Logs/DiagnosticReports/powerstats_2015-04-03-120824_ASHEN-MacBookPro.d iag
03/04/2015 12:08:39.090 SubmitDiagInfo[387]: Removed expired problem report: file:///Users/ashenpage/Library/Logs/DiagnosticReports/VLC_2015-03-03-115142_AS HEN-MacBookPro.crash
03/04/2015 12:08:39.648 SubmitDiagInfo[387]: The connection to https://radarsubmissions.apple.com/submit could not be created
03/04/2015 12:08:39.648 SubmitDiagInfo[387]: Request object for https://radarsubmissions.apple.com/submit couldn't be created
03/04/2015 12:08:39.648 SubmitDiagInfo[387]: Failed to submit problem report file:///Library/Logs/DiagnosticReports/awdd_2015-04-02-104615_ASHEN-MacBookPro. awd
03/04/2015 12:08:39.648 SubmitDiagInfo[387]: Failed to submit problem report file:///Library/Logs/DiagnosticReports/awdd_2015-04-03-100915_ASHEN-MacBookPro. awd
03/04/2015 12:08:39.663 SubmitDiagInfo[387]: The connection to https://radarsubmissions.apple.com/submit could not be created
03/04/2015 12:08:39.663 SubmitDiagInfo[387]: Request object for https://radarsubmissions.apple.com/submit couldn't be created
03/04/2015 12:08:39.663 SubmitDiagInfo[387]: Error while submitting usage and diagnostic messages. SubmitDiagInfo failed to submit diagnostic messages
03/04/2015 12:08:39.663 SubmitDiagInfo[387]: Failed to submit problem report file:///Users/ashenpage/Library/Logs/DiagnosticReports/com.apple.WebKit.WebCont ent_2015-04-02-180039_ASHEN-MacBookPro.crash
03/04/2015 12:08:39.664 SubmitDiagInfo[387]: Failed to submit problem report file:///Users/ashenpage/Library/Logs/DiagnosticReports/com.apple.WebKit.WebCont ent_2015-04-02-181315_ASHEN-MacBookPro.crash
03/04/2015 12:08:39.664 SubmitDiagInfo[387]: Failed to submit problem report file:///Users/ashenpage/Library/Logs/DiagnosticReports/com.apple.WebKit.WebCont ent_2015-04-02-210417_ASHEN-MacBookPro.crash
03/04/2015 12:08:39.664 SubmitDiagInfo[387]: Failed to submit problem report file:///Users/ashenpage/Library/Logs/DiagnosticReports/com.apple.WebKit.WebCont ent_2015-04-02-210418_ASHEN-MacBookPro.crash
03/04/2015 12:08:39.664 SubmitDiagInfo[387]: Failed to submit problem report file:///Users/ashenpage/Library/Logs/DiagnosticReports/com.apple.WebKit.WebCont ent_2015-04-02-210422_ASHEN-MacBookPro.crash
03/04/2015 12:08:39.665 SubmitDiagInfo[387]: Failed to submit problem report file:///Users/ashenpage/Library/Logs/DiagnosticReports/com.apple.WebKit.WebCont ent_2015-04-02-210424_ASHEN-MacBookPro.crash
03/04/2015 12:08:39.665 SubmitDiagInfo[387]: Failed to submit problem report file:///Users/ashenpage/Library/Logs/DiagnosticReports/com.apple.WebKit.WebCont ent_2015-04-02-210432_ASHEN-MacBookPro.crash
03/04/2015 12:08:39.665 SubmitDiagInfo[387]: Failed to submit problem report file:///Users/ashenpage/Library/Logs/DiagnosticReports/com.apple.WebKit.WebCont ent_2015-04-02-210435_ASHEN-MacBookPro.crash
03/04/2015 12:08:39.665 SubmitDiagInfo[387]: Failed to submit problem report file:///Users/ashenpage/Library/Logs/DiagnosticReports/com.apple.WebKit.WebCont ent_2015-04-02-210441_ASHEN-MacBookPro.crash
03/04/2015 12:08:39.666 SubmitDiagInfo[387]: Failed to submit problem report file:///Users/ashenpage/Library/Logs/DiagnosticReports/com.apple.WebKit.WebCont ent_2015-04-02-210445_ASHEN-MacBookPro.crash
03/04/2015 12:08:39.666 SubmitDiagInfo[387]: Failed to submit problem report file:///Users/ashenpage/Library/Logs/DiagnosticReports/com.apple.WebKit.WebCont ent_2015-04-02-210449_ASHEN-MacBookPro.crash
03/04/2015 12:08:39.666 SubmitDiagInfo[387]: Failed to submit problem report file:///Users/ashenpage/Library/Logs/DiagnosticReports/Finder_2015-04-02-180720 _ASHEN-MacBookPro.crash
03/04/2015 12:08:39.666 SubmitDiagInfo[387]: Failed to submit problem report file:///Users/ashenpage/Library/Logs/DiagnosticReports/Finder_2015-04-02-181020 _ASHEN-MacBookPro.crash
03/04/2015 12:08:39.667 SubmitDiagInfo[387]: Failed to submit problem report file:///Users/ashenpage/Library/Logs/DiagnosticReports/Finder_2015-04-02-181214 _ASHEN-MacBookPro.crash
03/04/2015 12:08:39.667 SubmitDiagInfo[387]: Failed to submit problem report file:///Users/ashenpage/Library/Logs/DiagnosticReports/Finder_2015-04-02-181219 _ASHEN-MacBookPro.crash
03/04/2015 12:08:39.667 SubmitDiagInfo[387]: Failed to submit problem report file:///Users/ashenpage/Library/Logs/DiagnosticReports/Finder_2015-04-02-181245 _ASHEN-MacBookPro.crash
03/04/2015 12:08:39.667 SubmitDiagInfo[387]: Failed to submit problem report file:///Users/ashenpage/Library/Logs/DiagnosticReports/Finder_2015-04-02-181303 _ASHEN-MacBookPro.crash
03/04/2015 12:08:39.668 SubmitDiagInfo[387]: Failed to submit problem report file:///Users/ashenpage/Library/Logs/DiagnosticReports/Finder_2015-04-02-181837 _ASHEN-MacBookPro.crash
03/04/2015 12:08:39.668 SubmitDiagInfo[387]: Failed to submit problem report file:///Users/ashenpage/Library/Logs/DiagnosticReports/Finder_2015-04-02-181945 _ASHEN-MacBookPro.crash
03/04/2015 12:08:39.668 SubmitDiagInfo[387]: Failed to submit problem report file:///Users/ashenpage/Library/Logs/DiagnosticReports/Finder_2015-04-02-182647 _ASHEN-MacBookPro.crash
03/04/2015 12:08:39.668 SubmitDiagInfo[387]: Failed to submit problem report file:///Users/ashenpage/Library/Logs/DiagnosticReports/Finder_2015-04-02-182659 _ASHEN-MacBookPro.crash
03/04/2015 12:08:39.668 SubmitDiagInfo[387]: Failed to submit problem report file:///Users/ashenpage/Library/Logs/DiagnosticReports/Finder_2015-04-02-194233 _ASHEN-MacBookPro.crash
03/04/2015 12:08:39.669 SubmitDiagInfo[387]: Failed to submit problem report file:///Users/ashenpage/Library/Logs/DiagnosticReports/Finder_2015-04-02-194358 _ASHEN-MacBookPro.crash
03/04/2015 12:08:39.669 SubmitDiagInfo[387]: Failed to submit problem report file:///Users/ashenpage/Library/Logs/DiagnosticReports/Finder_2015-04-02-194408 _ASHEN-MacBookPro.crash
03/04/2015 12:08:39.669 SubmitDiagInfo[387]: Failed to submit problem report file:///Users/ashenpage/Library/Logs/DiagnosticReports/Finder_2015-04-02-194419 _ASHEN-MacBookPro.crash
03/04/2015 12:08:39.669 SubmitDiagInfo[387]: Failed to submit problem report file:///Users/ashenpage/Library/Logs/DiagnosticReports/Finder_2015-04-02-201923 _ASHEN-MacBookPro.crash
03/04/2015 12:08:39.670 SubmitDiagInfo[387]: Failed to submit problem report file:///Users/ashenpage/Library/Logs/DiagnosticReports/Finder_2015-04-02-210632 _ASHEN-MacBookPro.crash
03/04/2015 12:08:39.670 SubmitDiagInfo[387]: Failed to submit problem report file:///Users/ashenpage/Library/Logs/DiagnosticReports/Finder_2015-04-03-100921 _ASHEN-MacBookPro.crash
03/04/2015 12:08:39.670 SubmitDiagInfo[387]: Failed to submit problem report file:///Users/ashenpage/Library/Logs/DiagnosticReports/Finder_2015-04-03-101126 _ASHEN-MacBookPro.crash
03/04/2015 12:08:39.670 SubmitDiagInfo[387]: Failed to submit problem report file:///Users/ashenpage/Library/Logs/DiagnosticReports/Finder_2015-04-03-101147 _ASHEN-MacBookPro.crash
03/04/2015 12:08:39.671 SubmitDiagInfo[387]: Failed to submit problem report file:///Users/ashenpage/Library/Logs/DiagnosticReports/Finder_2015-04-03-120749 _ASHEN-MacBookPro.crash
03/04/2015 12:08:39.671 SubmitDiagInfo[387]: Failed to submit problem report file:///Users/ashenpage/Library/Logs/DiagnosticReports/Google%20Chrome_2015-04- 02-012234_ASHEN-MacBookPro.crash
03/04/2015 12:08:39.671 SubmitDiagInfo[387]: Failed to submit problem report file:///Users/ashenpage/Library/Logs/DiagnosticReports/Google%20Chrome_2015-04- 02-165734_ASHEN-MacBookPro.crash
03/04/2015 12:08:39.671 SubmitDiagInfo[387]: Failed to submit problem report file:///Users/ashenpage/Library/Logs/DiagnosticReports/QuickLookSatellite_2015- 04-02-175736_ASHEN-MacBookPro.crash
03/04/2015 12:08:39.672 SubmitDiagInfo[387]: Failed to submit problem report file:///Library/Logs/DiagnosticReports/Activity%20Monitor_2015-04-03-101015_ASH EN-MacBookPro.crash
03/04/2015 12:08:39.672 SubmitDiagInfo[387]: Failed to submit problem report file:///Library/Logs/DiagnosticReports/AdobeCrashDaemon_2015-04-03-101015_ASHEN -MacBookPro.crash
03/04/2015 12:08:39.672 SubmitDiagInfo[387]: Failed to submit problem report file:///Library/Logs/DiagnosticReports/Finder_2015-04-02-175818_ASHEN-MacBookPr o.hang
03/04/2015 12:08:39.685 SubmitDiagInfo[387]: The connection to https://radarsubmissions.apple.com/submit could not be created
03/04/2015 12:08:39.685 SubmitDiagInfo[387]: Request object for https://radarsubmissions.apple.com/submit couldn't be created
03/04/2015 12:08:39.685 SubmitDiagInfo[387]: Error while attempting to fetch latest AWD config
03/04/2015 12:08:39.685 diagnostics_agent[2235]: Submission failed
03/04/2015 12:08:41.000 kernel[0]: process Finder[2512] caught causing excessive wakeups. Observed wakeups rate (per sec): 849; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45195
03/04/2015 12:08:41.995 com.apple.xpc.launchd[1]: (com.apple.ReportCrash[2547]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash
03/04/2015 12:08:41.996 ReportCrash[2547]: Invoking spindump for pid=2512 wakeups_rate=849 duration=54 because of excessive wakeups
03/04/2015 12:08:42.401 spindump[555]: Saved wakeups_resource.diag report for Finder version 10.10.2 (10.10.2) to /Library/Logs/DiagnosticReports/Finder_2015-04-03-120842_ASHEN-MacBookPro.wakeu ps_resource.diagFinder crashes are often caused by "Google Drive." If it's installed, I suggest you first check for an update. If that doesn't solve the problem, remove it according to the developer's instructions. You may need to start the computer in safe mode to do so. Back up all data before making any changes.
If you use Google Drive and don't want to remove it, then try deselecting the option in its preferences to "show status icons." According to reports, that may be enough to stop the crashing.
Similar cloud-data clients such as "Dolly Drive," "iDrive," "Open Drive," "Transporter Desktop," and others can cause the same problem. -
Reader can't read/open large files created in ArcGIS ??
Hi there
We have a problem with files (GEO PDF's) created primarily from ArcGIS (ESRI).
Reader version XI or DC can't open/read them (blank screen, but all functions working). It can be files around 60 MB or 1.5 GB and above 300 DPI.
The weird thing is that if we use FOXIT ALL of them will open/show so it can't be the file that is corrupt, but something in Reader.....either a setting, limitation or ??
Anyone ??????Hi,
We would like to take a look at the large files to investigate the cause of the problem.
Please note that the Adobe forums do not accept email attachments.
Would you share the links to the files?
How to share a document
If you are not comfortable sharing the links in this public user forum, please send me a private forum message with the links.
Thank you. -
InDesign CS5 hangs when opening large file
I just completed a 128 page business directory with lots of ads (mostly PDFs) supplied by others (some good some crappy). Anyway, I worked on the document over the past month and all was well. Placed images were scattered in different folders. Anyway, upon completion, I packaged the final version. After packaging the file, I can no longer open it without ID hanging or crashing. After it crashes I launch ID again and autorecovery opens the file just fine. I then resaved the file and even exported as an idml file (first couple of times I tried that I crashed as well). Then I tried to open the idml file -- it runs through all the image names in the file but then when it should launch nothing happens and ID hangs so I must force quit. I work on the directory each year so I need a copy I can work with. I can open other ID files just fine without crashing. Does anyone have any suggestions? I could post a crash report if anyone wants to evaluate it. (BTW I did try and trash preferences but that didn't seem to help either.)
Thanks
JeffHere are the links (if I did this correctly):
The Sample Process Link: http://pastebin.com/CWuQHNkw
The InDesign Crash Report: http://pastebin.com/TtjhSe7G
Jeff, yes, those are correct.
The first indicates that InDesign is stuck in font manipulation code, and the second is somewhat more precise about where:
Thread 0 Crashed:: Main Thread Dispatch queue: com.apple.main-thread
0 AdobeCoolType 0x009060cc CTCleanup + 338232
1 AdobeCoolType 0x009046d2 CTCleanup + 331582
2 AdobeCoolType 0x008ab7cd 0x855000 + 354253
3 com.adobe.InDesign.Font Manager 0x14c4d7ea 0x14c42000 + 47082
4 com.adobe.InDesign.Font Manager 0x14c4dfc0 0x14c42000 + 49088
5 com.adobe.InDesign.Font Manager 0x14cd53cf GetPlugIn + 440303
6 com.adobe.InDesign.Font Manager 0x14c873a7 GetPlugIn + 120775
7 com.adobe.InDesign.Font Manager 0x14c90dfe GetPlugIn + 160286
8 com.adobe.InDesign.Font Manager 0x14c752d8 GetPlugIn + 46840
9 com.adobe.InDesign.Font Manager 0x14c76e28 GetPlugIn + 53832
10 com.adobe.InDesign.Font Manager 0x14c7708c GetPlugIn + 54444
11 com.adobe.InDesign.Font Manager 0x14c76c83 GetPlugIn + 53411
12 com.adobe.InDesign.Font Manager 0x14c77249 GetPlugIn + 54889
13 com.adobe.InDesign.Font Manager 0x14c9bdc4 GetPlugIn + 205284
14 com.adobe.InDesign.AppFramework 0x0e1323cf GetPlugIn + 54943
Unfortunately, this signature is not consistent with either SING problems or problems with third-party font management tools, both of which have easy fixes.
The best we can say is probably "sounds like a corrupt font or group of conflicting fonts."
So, start by removing all non-system fonts and seeing if ID will open your document.
Assuming that works:
Then, divide the set of removed fonts in half and put half of the back -- see if it works.
If so, add another half set back, etc., etc. until you pinpoint the bad font. -
Trouble with opening large files over 4 g
I have indesign cc and today i added some pictures and my file size went from 3.9 g to 4.7 and now i cant open the file
3.9 gb usually indicates a problem withthe file, let alone 4.7.
Do you have a lot of embedded or pasted images or vector art?
Do you get an error message when you try to open the file? If not, keep waiting. I've seen files take up to 2 hours to open when they are that large (due to huge amounts of pasted vector art).
Do you have any backup you can open to fix? -
When i try to open any file safari crashes
I am having a problem with my Mac Pro Laptop. I can not open any files no matter the type. When I try safari crashes. Thank you for your help in advance. Very frustrated!
An appointment at the genius Bar for an evaluation is free, in warranty or out.
This sounds like just the sort of "hands-on" problem they are good at addressing. -
Pages quits when opening large file
I spent the day creating (and saving) a large document in Pages... about 105 pages, each with up to six images. It's 732MB in size... and when I try to open it, Pages quits after several minutes of trying to open the file and the error I get is "Insufficient memory to allocate pixel data buffer". My machine has 8GB RAM, and no other apps (except the Finder) are running... Scratch disk was purged, caches were cleared, preferences trashed and I still get "Insufficient memory to allocate pixel data buffer" error.
@ Peter:
From the initial post:
" It's 732MB in size..."
@ MacinTek:
"I think Apple needs to rethink Pages if they ever hope to compete with professional page layout apps."
Apples "professional" applications used to come in at a price point in the $300 range. Some have come down recently, but not to the 'consumer' product level occupied by Pages. With Pages selling at $20, I highly doubt Apple is aiming for the "professional" market with this product.
Regards,
Barry -
Primavera Contract managment take much time when open large files.
Dear All,
i need to stop or configure the Download File In Chunks when PCM get file from sharepoint because it take large time to downlaod the file.
the deafult is 2048 and i need to increase this value or disable it.
thankswe start store attachment on 2007. all of these files are migrated to sharepoint 2010 now on the staging enviroment.
but, we faced the performance issue as mentioned above.
the large files (begin 5MB) take a lot of time to open through the PCM -
Dreamweaver 8 hangs on opening large files
I have a Windows XP SP2 Dell Computer with 1 Gb RAM, and
everytime I try to open a fairly large PHP file to edit, the
Dreamweaver application hangs or freezes on me. When I open task
manager - the CPU resources being used are split nearly 50/50
between the hung Dreamweaver app, and "System Idle Process" - with
the Memory Usage on the hung Dreamweaver Application gradually
increasing.
Has anyone here experienced anything like this?? And if so,
did you find a solution short of reformating and reinstalling
everything.
I appreciate any and all help and/or suggestions!I notice the problem with any files over 100 Kb,
unfortunately all of the files that I CAN open without problems,
are all under 10~15Kb. So, in all likelihood I
<u>may</u> be having the same issues with files smaller
than 100Kb, (but larger than 15Kb) as well. I'll try your
suggestions and see what happens.
The funny thing is, these same files open just fine with
Dreamweaver 7 (on a different but <u>identical</u>
machine). I'm thinking it may be time to "rebuild" the computer
that's running Dreamweaver 8. By "rebuild" I mean backup
everything, reformat the harddrive and then reinstall everything
again. I normally try to do that once a year or so - and it's
due....
quote:
Originally posted by:
Newsgroup User
G Evans,
How large is the file that you are having a problem with?
You may be seeing a combination of problems such as DW being
slow to
open very large files, and DW hanging on some markup that it
does not
recognize.
Try making a copy of your file with a .htm file extension and
see if
that opens to see if the translation of the PHP markup is
causing a problem.
Next, try breaking your file into smaller files to either fix
or isolate
the problem.
Hope this helps,
Randy
> I have a Windows XP SP2 Dell Computer with 1 Gb RAM, and
everytime I try to
> open a fairly large PHP file to edit, the Dreamweaver
application hangs or
> freezes on me. When I open task manager - the CPU
resources being used are
> split nearly 50/50 between the hung Dreamweaver app, and
"System Idle Process"
> - with the Memory Usage on the hung Dreamweaver
Application gradually
> increasing.
>
> Has anyone here experienced anything like this?? And if
so, did you find a
> solution short of reformating and reinstalling
everything.
>
> I appreciate any and all help and/or suggestions!
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