Opening my Adobe Illustrator CC App yields dimmed menus and files will not open?

This has happened in the last few hours. I have updated the app through the cloud. I also have Illustrat. 5.1 and 6 and they exhibit the same behavior. The other cloud apps I have downloaded are fine. I truly need help. This is very bad. I am operating Mac OS 10.9.3 and use a Mac Pro. I have the same OS on my iMac and the AI CC works fine apparently. I need this fixed somehow.

Discussions of RE-installing
-http://forums.adobe.com/thread/1408331?tstart=0
-http://forums.adobe.com/thread/1398961?tstart=0
-and http://helpx.adobe.com/creative-cloud/help/install-apps.html
-using the cleaner after uninstalling and before reinstalling will usually help
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
-AND JUST FOR MAC USERS
-Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
-more Mac 10.9.3 https://forums.adobe.com/thread/1491469
-Enable Mac Root User https://forums.adobe.com/thread/1156604
-more Root User http://forums.adobe.com/thread/879931
-and more root user http://forums.adobe.com/thread/940869?tstart=0

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