Opening Office 2007 and 2010 documents in FDM as Custom documents

Hi Gurus, could you please help with this one.
I am trying to load Office 2007 and 2010 documents as custom documents in FDM. I can load the files successfully but when I try to open the loaded excel (xlsx) or word (docx) file, it opens up as a zip for me to save. I have added the docx, xlsx & pptx mime file types in the workspace without any luck as according to the following document *Incorrect format of MS Office 2007/2010 Files Downloaded from EPM Workspace [ID 1426071.1]*
Has anyone experienced this issue before:
Hyperion Version : 11.1.2.0
OS : MS Windows Server 2008 x64 SP1
Please help

Hello,
Can you please be more specific on exactly the steps you are taking?
Thank you,

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Opening Office 2007 and 2010 documents in FDM as Custom documents

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