Opening PDF emails

I have Adobe Reader X. Starting approx. 9 months ago, I cannot open email PDF's without saving to desktop and then opening. I have WIN 7 and use MS Outlook 2003. All Adobe updates are current.
Had no problem prior to 9 months ago with opening email PDF's

Thanks for your response. Did as you suggested. Still won't open email PDF attachements. If PDF is embedded in a website it opens OK, just won't work in MS Outlook 2003 emails.I only get the open with drop down when I save email to desktop.

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Can't open PDF email attachments from mail app. (iOS7, iPad2)

Since upgrading to iOS7 I cannot open PDF email attachments from the "Mail" app. The attachment appears as a "tap to download" icon, after downloading it appears as an image of the first page of the PDF. An extended press of the PDF image results in "save image" and "copy" options, but no "open in" option.
I have tried closing and re-opening mail, restarting the iPad, several different attachments. Still no "Open in" option.
Any help with this?

I work in a support organization and we've seen variations of this issue develop on various iphones and ipads with ios7. Oddly, not everyone is experiencing this, just some people.
In my own case, I simply downloaded Acrobat Reader for free and can read the things fine.
We use an exchange activesync email server and when each email comes in it indicates at the very bottom that it has been downloaded as plain text and to click to download the entire message. I've tried clicking to download and not clicking and I can read the PDF either way.
In my own case I can view PDF files and/or also save them by pressing and holding the icon of the PDF in the email.
The other thing one of our end users noticed: if she emailed the PDF directly to her iPhone5 and iPad it would not be readable but if she forwarded it to her offsite Yahoo account and then forward to her corporate email it would open.
I think there's definetely something going on with the formatting of the PDF (was it created by a true Adobe PDF distiller or one of the many clones?), what email application attached it? (Outlook, Eudora, IOS Mail, etc) and how many PDF reading apps are on your IOS devices?
For instance I have the default PDF reader, iBooks, Kindle, Adobe Acrobat Reader, and there may be others that I don't even know has PDF capability. Only Apple probably has a good idea of how many apps utilize this.
Message was edited by: aliensporebomb - clarification

Why can't i open .pdf email attachment on my iphone 5

Hi,
Hope someone can help! I can't seem to open .pdf or .doc files which are sent to me in email format. I have had a look at other posts and tried the answers but none of these work. It seems to be since the ios7 update. Do i need to download an app?
Many thanks
Paul

Hi, Try downloading the free Adobe Reader app from the App Store. Hope it works.
Nirav Patel
www.nirav-patel.co.uk

Opening PDF Email Attachments

My PDF email attachments open in Microsoft Word and can't be read. How can I open PDF attachments in Adobe without first having to do a 'Save As'? I have Adobe on my laptop.

nyrozzie wrote:
My PDF email attachments open in Microsoft Word and can't be read. How can I open PDF attachments in Adobe without first having to do a 'Save As'? I have Adobe on my laptop.
The problem is a file association.
If you are using Verizon's webmail then you need to fix the file association in your web browser.
If you are using an email client (Outlook, Outlook Express, Thunderbird, etc.) you need to fix the file association in your computer (varies as to how based on OS and client).
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

Adobe 2.0 Can't Open PDF Email Attachments

Hi. I am using WM5 on an HTC Wizard (Cingular 8125). I installed Adobe 2.0 for viewing PDF's and it works great. The only problem I have is that I get an error every time I try to view a pdf that is an email attachment.
When I open an email with a pdf attachment, I tap the attachment and Adobe 2.0 starts up. I then get the following errors:
"The file is damaged, but is being repaired"
"There was an errror opening this document. The file is damaged and could not be repaired."
If I try to save the pdf attachment and then view it I get the same two errors listed above.
If I copy the pfd attachment from my PC to the device I can open it, but I suspect that is because some type of file conversion has taken place.
Should I be able to view pdf attachments on my device using adobe 2.0 or will the pdf attachments always need some type of coverting before I can view them on my device?
Adobe 2.0 works great, but so far I am unable to view pfd email attachments.
Thanks for the help.
Rob

>>> The .pdf must be transferred from a PC into the mobile device folder and conversion must take place in order to view the file on the mobile device. <<
There are likely a number of ways which will render pdf's non viewable on ppcs... some thoughts on this specific issue;
The activesync "plugin" is a "tagger" subject to failure... if the file can't be directly opened from the file menu of ppc reader, it is likely another problem.
ppc reader is acrobat 5... most pdf's are created with "backward compatibility" but it's also possible that the original generator specified acrobat 6 or 7
The "file associations" are often wrong with respect to pdf files... attachments apparently have another level of file association, so, before making any conclusion, save the file to the "My Documents" folder, start reader and open the file using the ppc reader's file menu.
>>> it would be nice if Adobe and Microsoft could put their heads together to straighten this out. <<
Remember something said long ago about "when pigs fly" ;-) ...we are on our own as there is zero evidence that anyone from adobe even reads these posts, and then you have to couple that with the fact that reader users are not adobe's customers... they have almost zero incentive to address ppc reader problems... wanna do something about it... get a major full acrobat user to complain to adobe that their pdfs are not really ppc readable.
Beverly Howard [MS MVP-Mobile Devices]

Acrobat can not open pdf email attachment

Acrobat 8 Professional. A user gets this error message when he tries to open up a pdf email attachment: "Acrobat could not open <File Name> because it is either not a supported file type or because the file has been corrupted (for example, it was sent as an email attachment and wasn't correctly decoded)." I can open up the attachment without any issues. Anybody else have this issue?

Yes, Ron Green here at the NYS Insurance Department. I now have two clients and counting that have somewhat of an identical problem.
Client #1 has Adobe 8 Professional installed on his pc which is running Widnows XP Professsional. Files are scanned using a XEROX MFP network scanner and client is able to open those scanned documents within adobe and then saves them to a network share. Problem arises whenever he attempts to attach the saved document to another application. Once he attempts viewing the scanned document at that point Adobe blows up with the same error message stating the file is corrupt.
Client #2 has Adobe 9 Reader but is still able to follow the same network scanning scenario aforementioned but encounters the exact same problem when attempting to attach the scanned PDF documents.
Is there any type of fix out there for this???

Can't Open PDF Email Attachments

I have a Treo 650 with ATT/Cingular service. I am unable to open PDF attachments to email (use Versamail and a POP3 server). I can see the attachments, when I click on the message "Do you want to accept (file name)... I reply "Yes" and receive an error message "Failed to receive beamed document." When I hit choice "OK" I get this error message "Error: Database: corrupt database 0x0209". I have unistalled and re-installed Adobe Reader 3.05 for Palm OS from both my Treo 650 and my laptop several times and I still get the message.
What is really weird is that if I Hot Sync an Acrobat Reader PDF file from my laptop to my Treo 650 I CAN view the PDF - it is only getting them from email to open that is the issue. I can open other types of file attachments from email (WORD, Excel, ...) Any ideas? ATT could not help.

The files aren't corrupt. The problem is that Adobe Reader for Palm is a two part system. The actual Palm Reader is a relatively small program that is designed to work on versions of the Palm that don't have memory cards, and therefore can only handle files in the special Palm database format.
The general philosophy is that, the small screen and possibly the small memory (on some Palms) is not appropriate to the presentation of print images, therefore the documents are reflowed and displayed using the Palm's native fonts.
Reflowing requires that the PDF file be marked up with the logical structure of the document, not just the layout. That is a recent feature (tagging), done to allow reading by devices like screen readers for the blind, and most documents don't have it done at source, so the part of the reader than runs on Windows usually has to attempt to do this. Doing it is complex, because it involves making inferences about the intent of the layout.
Also, to reduce the load on the Palm part of the code, all images are converted to bitmaps.
Finally, as noted above, many Palms at the time the software was written, many Palms did not have memory cards and therefore could only handle files in PDB format, so the Windows part of the code wraps the file up as a PDB when you properly hot synch it. That involves adding to the file, it is not just a renaming operation.
It could be argued that processing power, memory, and the ubiquity of memory cards, now mean that vector graphics could be used directly and the files no longer need a PDB wrapper. The arguments for tagging still hold, though, although some people might prefer to scroll a 150x150 window. Adobe do not seem to have worked on this software for many years.
I believe it is possible to use third party tools to recover the .PDF.PDB and then successfully email that, but on receiving it, you must put it in a Palm applications directory, not in a directory for normal files.

Acrobat error when opening pdf email attachments

I have a user who has the latest version of Adobe Acrobat and Reader installed on his PC running Windows 7 Pro SP1 which is up to date on patches.
He was unable to open any pdf documents attached to email and was getting an error from Acrobat saying it couldn't open them. I changed the default file association for .pdf file from Acrobat to Reader and now he can open most pdf attachments. The only ones he is having a problem with are ones that come from his bank in what he was told by his banker are secure emails.
What happens when he clicks on the pdf attachment in the emails from his bank is that he gets a popup with Adobe Acrobat in the title bar of the popup and the message that says "Cannot use Adobe Reader to view PDF in your web browser. Reader will now exit. Please exit your browser and try again." The buttons to click on are OK and Cancel. If he clicks OK, the popup goes away and the pdf then opens in Reader.
So while he can view the pdf, he gets the annoying popup that he has to click through. Is there any way to get rid of that error message popup so when he clicks on the pdf in the secure emails, that it just opens without error like the pdf's do from non-secure emails?
Jonathan

Post your question in the forum for Adobe Reader.

Why can I not open PDF email attachments?

Normally on my iPhone I'm able to simply click on the PDF attachment at the bottom of an email and it opens for me to read but I just got an iPad and it doesn't seem to do that. When I click attachments in my email nothing happens. But for instance when I try to open attachments I have saved in Dropbox they open perfectly fine.

Well something has changed since IOS came out. I can't open email attachments anymore in all apps.
Up until say 3 weeks ago I would tap on an email attachment (a PDF) and a menu of apps would appear. Normally I would choose Goodreader or iBooks to open the PDF. No problems. My iPad2 would switch to the app and open the PDF.
Now that IOS 6 is out when you touch the email attachment icons appear. Goodreader and iBook show up. But when i touch either one of these icons nothing happens. It won't switch to the app and open the PDF anymore.
Two other things. I do have other apps that appear such as PDFSplicer. If i choose it the iPad2 switches to that app and opens the PDF. It's only Goodreader and iBook that won't work anymore.
second, I went to my local Apple store and talked to the guys at the genius bar. I demonstrated the problem to them. They said it looks like a bug and suggested I send a bug report to apple. Never heard back from them.
Any ideas?

Trouble opening pdf email attachments.

I recently upgraded to a new iMac and use the mail that comes with the computer. Now, when I receive a pdf document as an email attachment, I cannot just double click on it to open and print. If I do double click, it opens a previous pdf document?

Quit Mail. Force quit if necessary.
Back up all data. That means you know you can restore the Mail database, no matter what happens.
Triple-click the line below on this page to select it:
~/Library/Mail/V2/MailData/Envelope Index
Copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder
from the menu bar. Paste into the box that opens (command-V), then press return.
A Finder window will open with a file selected. Move the selected file to the Desktop, leaving the window open. Other files in the folder may have names that begin with "Envelope Index". Move those files, if any, to the Trash.
Log out and log back in. Relaunch Mail. It should prompt you to re-import your messages. You may get a warning that the index is damaged and that Mail has to quit. Click OK.
Test. If Mail now works as expected, you can delete the file you moved to the Desktop. Otherwise, post your results.

Problem opening PDF email attachments

How do I get email attachments to open as PDF files in Adobe Reader instead of Photoshop Element?

In windows explorer, right-click a closed PDF file’s icon and select “Open with”→ Adobe Reader from the pop-up menu. Turn on the “Always use the selected program to open this kind of file” checkbox to set Reader to open all PDF files.

Opening pdf email attachments [was yogi baba]

whenever i try to open a attachment in adobe reader a box pops up and asks for a pdf password. What is this pop up and what password is it asking for.
Message subject line was edited by host

Any PDF? How about this one, for example: http://helpx.adobe.com/pdf/adobe_reader_reference.pdf ?
If not, then your attachment PDFs are password protected; you need to aks the sender for the password.

Cannot open pdf docs from within Eudora. Registry problem?

My email client is Eudora, which has worked well for many years, but it recently lost the ability to open pdf email attachments in Adobe Reader from within it.
I have tried the standard file association solution and that has not helped.
I am posting to see if anyone thinks my problem is caused by registry settings, and if so, if you can give me a lead on which settings to change and what to change them to. Here are details.
I am currently using Eudora 5.2. Adobe Reader 9.4 is my default pdf viewing software and OS is Vista Home Premium SP2.
I was recently given a nuance product, pdf converter pro 7, which set itself as my default pdf viewer.
I have succeeded in restoring Adobe Reader as my default pdf viewer (e.g., in Windows Explorer and Internet Explorer), but now, when I try to click on a pdf attachment in Eudora, the file doesn't open and the following pops up in an error box:
"This file does not have a program associated with it for performing this action. Create an association in the Set Associations control panel."
I have gone to the associations control panel and set Adobe Reader as my default program for opening pdf files. However that has had no effect on the problem in Eudora.
The attachments to emails in Eudora have the little Adobe pdf icon next to the file name and have a .pdf extension, but all I get when I click on them is the error message. If I right-click on the attachment's file name, I get a context menu, but if I click on "open with..." and then select to always open with Adobe Reader, the pdf attachment does not open and nothing changes.
If I try to use the context menu to do a "save as," to save the attached pdf somewhere on my hard drive, everything looks fine, except the pdf is not saved to the other folder.
Other files attached to my emails open fine from Eudora, as always (e.g., Word documents), just as pdf documents used to do for many years.
I can go to Eudora's attachments folder in Windows Explorer and open the attached pdfs from there, and they open in Adobe Reader and work fine. However, that takes time to hunt them down in the hundreds of attachment files, which I would rather avoid.
I tried reinstalling Eudora. The problem persists.
I assume nuance's pdf converter pro 7 hijacked an Adobe Reader registry setting, or maybe a Eudora registry setting, but I have not been able to find it and would not know what to do if I did.
Any suggestions for a fix will be appreciated.

No, I can't, sorry.
ForexForecast L.T.D
www.previsioniforex.info

CAN NOT OPEN PDF EMALE FILES RECIEVED

I have bought 3 up grades, first $323.54 Aug 21, 07 second $95.93 Aug 11 012, third Dec 1 012 for another $236.73. My problem has been I CAN NOT OPEN PDF EMAILS. This purchase yesterday has not solved the problem, why does it not give me the ability to fix the problem?

Can you let us know exactly what three products you purchased, so we can direct you to the right place.

Acrobat Standard 6 and Reader 9: Outlook opens PDF with Standard

Background: We have one PC with Acrobat Standard 6 serving well enough for creating PDF's, but we also have Reader 9 installed on that machine to open certain newer-format PDF's that we download or that are emailed to us.
Issue: Reader 9 opens PDF's on the hard drive and PDF's online via either Internet Explorer or Firefox (so the Windows file type associations seems to be OK), but Outlook Express persists in opening PDF email attachments with Acrobat Standard 6.
Anyone know how to fix this? (I'm fine with making changes to the Registry if that will do it.)
--John Hupp

I'm having a similar problem and am totally frustrated.
I have an old version of acrobat reader 5, but today I downloaded reader 9, but when I click on .pdf files online, I get the same message saying that I need reader 8 or 9 to open files on the web.... which I have!
I went in, after reading this thread, and made sure my 5 had the "display PDF in browser" UNCHECKED, and that it WAS checked in 9... but still no dice. For a few years now I've been unable to just click on and open pdf files online, and have been going a long route around by right clicking pdf's, clicking on "save target as", saving the files to my desktop, then opening reader 5 and going to file, open, and opening the file. What a huge pain in the butt though... all I want to do is be able to click pdf files and open them in my browser!!
Oh, and another bizarre thing that has happened is that since installing reader 9, all the icons on every pdf file on my computer has changed to the icon windows uses for files of an unknown type. Can't figure out why since when I double click any of these files, they open right up in reader 9.
I'm beyond irritated with trying to figure this out, so I'm open to any suggestions anyone has!

Opening PDF emails

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