Opening PDF files attached to e-mails

Hi there
I experience problems opening pdf attachements to e-mails. I have an error message telling me that the file is damaged and cannot be open.
Nevertheless I can read the exact same attachment from mail on my iPad, I have that problem with my Mac Book Pro only.
I use the Apple Mail software in both cases.
This is recent, no new software installed, and Adobe Reader is up to date on both devices.
Any hint? I'm getting fed up about these Apple specific issues, what a loss of time I've never experienced such things with PCs.
Eric

Did you find a solution to this issue? I am facing the same problem. It was fine before, suddenly it says that all files are damaged and cannot be opened.
Thanks so much!
Krystel

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