Opening PDF's sent in English that are sent in English?

People send me PDF forms written in English. When I down load them they come out in some other language or are garbled. They use to open in English.
How can I configuer my computer so thay they open in English? I use Windows 10 on my computer.

Delamar 99,
Can you please paste a screenshot?
and also your system information, I dont think its Windows 10? probably A typo.

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