Opening pics and home videos

For some reason I cannot open any of my pictures and home videos anymore.  I may have accidentily deleted something.  It tells me now that I need to install apple appllcaton support.  I dont seem to know how to do this.  I have tried all I know.  Thanks for any help! 
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Hi,
Must be something is not quite right with your machine. How do you install them ? Can you see them under Programs list ?
Just for photo first, please right click a photo, select properties, click Change. Can you see Irfanview in the list ?
Regards.
BH
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