Opening Preferences Crashes Mail

Question

Hi,
Every time I try opening the Preferences pane in Mail, the spinning beach ball appears and I have to force quit the program. (This is Mail 2.1.) The problem seems to be confined to my account. Other users on this computer don't have the same problem. Can anyone suggest a solution?
Thank you.
Michel Chaouli

Answer 1

Hi Michel.
Verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
Do you have any Mail plug-ins? In the Finder, go to each of the following folders (if they exist). What do you see there?
/Library/InputManagers/
/Library/Mail/Bundles/
~/Library/InputManagers/
~/Library/Mail/Bundles/
To make accurately reporting this information easier, you may open /Applications/Utilities/Terminal, type the following command (you can just copy it here and paste it in Terminal), and press <Return>. You can then copy the output of that command from Terminal and paste it in your reply to this post:
ls -1 /Library/InputManagers /Library/Mail/Bundles ~/Library/InputManagers ~/Library/Mail/Bundles
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. You can easily locate any of the folders referred to in this post by copying the folder path here, doing Go > Go to Folder in the Finder, and pasting the folder path there.