Opening Word document templates from the New Document drop down does not open Word

I have a document library with a number of Content Types attached to it.  Each one has a different Word document attached.  We have an intermittent problem where when you click to open one of these templates from the 'New Document' drop
down list that nothing happens. The workaround appears to be either open Word first or re-boot the computer.  I think there is a problem with SharePoint not linking in with Word correctly.  Does anyone have any suggestions on how to fix this?
Thanks
Julie
J Sykes

Hi J,
Can you please check in your internet explorer whether MS office Add ons enable or not.
If not enable that and restart your browser and try again.
Also try to repair MS Office if issue still persist.
Regards
Soni K

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