Opening xls or doc file with MS Office sets user permissions to no access.

We have a problem with MS Office and permissions. Basically, opening an MSOffice file removes that user's permissions, not just for that file, but for the entire fileserver. Going back to the server as Admin and resetting the permissions does not take effect immediately, but at some seemingly random point later that same day. The Win XP users also find themselves locked out of using the files sometimes, when one user opens the file the permissions seem to change to give that user ownership and others only Read Only access. I have not experienced this problem, but I do not use MS Office.
We run a mixed PC and Mac office. We have a Mac miniserver with Snow Leopard Server. Client computers use Win XP, or OS X Leopard 10.5.8. Previously we were running the same clients from a G5 PowerMac running Tiger server. This also had problems with permissions changing themselves after opening MSOffice for Mac 2004 files, but nothing quite as bad as this.
We also have had problems with MSOffice crashing when for some reason the sharepoints disconnected themselves.
Any suggestions please? This is the kind of issue that will force a change away from Mac... sadly I will be in a minority if I cannot find a fix.
TIA
Message was edited by: Basilisk

Further Info:
We appear to have both oplock and Strict Locking enabled, as well as AFP and SMP in operation. Of these two protocols, we have to keep SMB so the PCs can access the files; AFP we could give up if necessary, although that makes connection times slow on the Macs.
I read that if we enable both AFP and SMB our data could be corrupted, but it didn't say what would happen to file permissions, nor how we could prevent multiple users accessing the same file simultaneously if we switched the locking off.

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