Opening zipped attachments on iPhone 5s.

Iphone 5s with IOS 7.0.3 software.  I receive and email with a zipped file attached.  At the bottom of the email thread is the file.  I am instructed to "Tap to Download".  When that is done the file is downloaded but then nothing can be done with it. The top image shows 2 files that have been attached to an email. One has been tapped to download and is downloaded somewhere.  The other is waiting to be downloaded.  The second image displays what I see when I tap the image to download it.  I assume if it was working correctly the content of the file should be displayed. 

Solution for me was changing the "Load Remote Images" setting, shutting down and restarting the phone.  The old messages with problems reloaded with all attachments accessible. 
Background: I began having this problem recently with PDF, jpeg,vcf files and apparently now, all attachments as well as email with html links are coming through with no attachment or as empty email.  This was a new problem for me. I have been backing up to the cloud, but not using a cloud email account.  I have multiple accounts on the phone, six of them actually and have been set up this way for over a year without problem.  Some are imap, some pop, none are through exchange.

Similar Messages

  • How can i download or open email attachments on iphone 6

    Hi,
    How can I download or open email attachments on my iphone 6. attachments like excel, word or pdf files.
    Bichitra

    Hello Bichitra84,
    You should be able download and view most attachments from within the Mail app on your iPhone. All you would need to do is tap on the attachment to download it and then tap it again to view it. Take a look at the article below for more information.
    iOS: Sending and receiving emails
    https://support.apple.com/en-us/ht1666
    Regards,
    -Norm G.

  • How can I open wmv attachments on iPhone 4

    When I get email with wmv attachments my iPhone 4 will not
    open them.  Any suggestions appreciated

    larryfromwinchester wrote:
    Have you heard of Oplayer?  I ve  heard it wii do it but I can't seem to find it
    Did you even bother to search the app store?  I found it in one second.

  • Lib or util to open zip files on iphone

    Does any one knows about code ( library or utility) that we can use to open/extract regular zip files?
    For an iPhone application.
    Thanks

    Quickly, if you don't have specific needs, I would say zlib. http://www.zlib.net/
    Just recompile it with XCode.

  • I can't open mail attachments on iPhone or iPad2

    Since I updated my iPhone 4 and iPad2 to iOS5.0 I cannot open any mail attachments. I get the arrow to download. I click it, the file counts down the kb and then the screen flashes and that is it. I can't hold down the file and get the "open is" option. Nothing appears. I'm not sure that iOS5 is the problem but it happened about the same time. Can anyone help?

    Attachments that show as a bold downward pointing arrow in a gray rectangle in a dotted box have not yet been downloaded to your phone (usually because they are large). Tapping such an icon should download the attachment if you are connected to the internet and your mail server is reachable. Once downloaded, they should appear as normal (which would depend on the attachment type).
    This is the "Using iPhone" forum, so I said phone, but the same applies on an iPad.

  • Is anybody having problems opening Jpegs attachments on iPhone 4s sent in email?..imap , mac, and exchange accounts are affected. I get a spinning wheel or it bombs out!!..Help

    Is any body having problems opening Jpegs sent via email as attachments. iPhone 4
    I can't open and get a spinning wheel or it bombs out!..Help!! It affects iMap, exchange and mac accounts!

    Solution for me was changing the "Load Remote Images" setting, shutting down and restarting the phone.  The old messages with problems reloaded with all attachments accessible. 
    Background: I began having this problem recently with PDF, jpeg,vcf files and apparently now, all attachments as well as email with html links are coming through with no attachment or as empty email.  This was a new problem for me. I have been backing up to the cloud, but not using a cloud email account.  I have multiple accounts on the phone, six of them actually and have been set up this way for over a year without problem.  Some are imap, some pop, none are through exchange.

  • I cant open Mail attachments on iPhone 6

    Before when using iPhone 5, I could open a Mail attachment in several Apps like Pdf Reader, TopDocs,MSWord etc.  Now I bought iPhone 6 and I cannot open any attachment whatsover. I know how to download attachment in Mail and hold the attachment and direct it to an App for reading and opening; however, with iPhone 6 using iOS8.1.2 nothing happens after directing iPhone to an App to open the attachment. This is very annoying as it so frustrating to roll the clock backwards when one thinks one is advancing by upgrading into new devices and software. I have gone to Settings, Mail and Email account and see if there should be a listing of Apps that should be connected with Mail to open an attachment but there is none other than Mail, Contacts, Calendars and Notes???   .... Any troubleshooting suggestions how to fix? Thank you.

    Hi Sign out of iTunes on iPhone then Sign back in. That may help. If not try a Reboot press & hold power button & menu button hold both down Until you see Apple Logo. You will not lose any data. Cheers Brian

  • TS3899 Can't open email attachments on iPhone 4S

    I can't open some email attachments

    Seeing exactly same problem on IOS 5.1.1 ipad 2.   This ipad belongs to my parents. I upgraded it for them and now they are pretty disappointed because of this problem. 
    What a shame, Apple has such basic bugs in IOS nowadays!!

  • Why can't I download or open tif attachments on my iPad Air and IPhone 5s in mail running 7.1.2?

    Why can't I open tif attachments on my iPad Air and IPhone 5s in mail running 7.1.2?
    Tap to Download icon flashes but does nothing.

    I just hooked this thing up to my computer and was able to load new apps and update via the app store that way, installing them onto the iPad via sync. Very annoying though as I cannot make in app purchases etc still.
    Wish apple wouldn't pull this kind of junk.

  • TS3899 I can't open some attachments on my iphone or ipad?

    I can't open some attachments on my iphone or ipad. The little paper clip shows on the side but there is no attachment or file in the body of the email to click on to. It's not with all emails - all of the time???  This has happened on with older and the new iOS software. 

    why is it that I can't delete some photos on my iPhone and iPad?
    And in addition to gail's list: if you try to delete edited photos in iPhoto, they will remain on your device. To be able to delete them completely, revert the photo to original before deleting.
    See:  http://help.apple.com/iphoto/ipad/2.0/?lang=en#blnkb9b1e2a
    If you delete a photo from the Photos app on your device, the photo is deleted in iPhoto (unless the photo has been edited, captioned, tagged as a favorite, or used in a web journal, slideshow, or photo book).

  • Attachments won't open in "Mail" on iPhone

    I can't open the attachments that I receive in an email in "mail" on my iPhone, I used to be able to do it but can't anymore, I know I haven't changed any settings.
    Can anyone please help?
    Thank you!!!
    Bruce

    I'm not running it on Exchange, just regular email. The same will happen, I can see the attachment but when I tap it, nothing happens, it just won't open. I have also tried all types (word, excel, pdf, etc).
    At the Apple Store they told me to do a "hard reset" (Press the Home Button and the top button and hold until it restarts) but it's still not working.
    If anyone has an idea, please help.
    Thank you!

  • I cannot open mail attachments on my iPhone 4S.  I have reset it 3 times and lost Bluetooth once, but at least it's back on.

    I cannot open mail attachments on my iPhone 4S.  I have reset 3 times and actually lost Bluetooth once, but at least that's back on now.

    Try to set it up as new device, explained here:
    How to back up your data and set up as a new device
    First without using the backup, in case it contains corrupt data.
    If it works after that, use the backup to restore from.

  • Why does my iphone not open email attachments?

    Iphone 4S IOS6.1.3 has stopped letting me open email attachments such as  Word, Exel and PDF. Instead it throws up a dialogue asking me to open it in another application (like 'Mail' ironically). Other Word docs present themselves as 'winmail.dat' format attachments. what the **** is going on? I need the iphone to read office attachments like it used to. I have 'reset' iphone using power and home buttons. Made no difference.
    Anyone know the answer?

    It could be for any number of reasons. Since you do not identify the computer OS you use, here is information for both.
    Windows:     http://support.apple.com/kb/TS1538
    OSX:     http://support.apple.com/kb/TS1591

  • Why can't I open word email attachments on iPhone on io7

    I was able to open email attachments before the io7 update, now I can't open any attachments in Word. I can open Excel but not Word. I've gone back to try and view Word attachments that I had opened and viewed with no issue  prior to the update and now I can't open them.

    What happens when you try? More info would be helpful. In any case, the first thing to try is a reset, cures 99% of glitches. Hold down the home button along with the power button until you see the Apple, then let go.

  • Open zip/rar files in mail

    Hello,
    I am using the Mail app on my iphone 4s and my ipad3. When someone send me a zip file and I click on it nothing happens.... I can't open it through the email app or download it and open it through another app (I have iZip app....)
    Why is that and what can I do to be able to download and open zip/rar files.
    Thanks,
    YoYo

    Mail attachment support.
    Viewable Document Types
    .jpg, .tiff, .gif (images); .doc and .docx (Microsoft Word); .htm and .html (web pages); .key (Keynote); .numbers (Numbers); .pages (Pages); .pdf (Preview and Adobe Acrobat); .ppt and .pptx (Microsoft PowerPoint); .txt (text); .rtf (rich text format); .vcf (contact information); .xls and .xlsx (Microsoft Excel)
    For Zip attachments.
    http://smallbusiness.chron.com/open-zip-files-iphone-54962.html
    WinZip is reported to support rar files as well.

Maybe you are looking for