Openinig MS Office document from KM

Hi!
There is intresting situation.
When user click to Excel document from KM it may takes him a very long time (10 minutes) when it opens. If Excel application is run before opening document from KM - opening completed immediately.
Versions are: Netweaver SPS12
MS Office 2000, Windows 2000.
I can't reproduce the situation in WinXP + 2003 office. Everything is OK.
How can I solve the problem in Office 2000?

ok, my first post was a little bit short & unclear.
in internet explorer, associated files are opened by their mime-types, not the file types of the explorer.
do you have the same performance-issue if you store the excel-file on another webserver and tries to open it?
if so, the problem is not km-based.
greetings, renke

Similar Messages

Sorry, we couldn't open...Error opening office documents from SharePoint 2013 in the desktop applications

Sorry, we couldn't open...Error opening office documents from SharePoint 2013 in the desktop applications
One of our Managers encounters the error 'A problem occurred while accessing the Office document cache. Do you want to repair this problem?'
Then When he says yes it give a warning that the cache will be backed up and replaced
Then it says 'A new office document Cache has been created...'
Then it loads this cache with an error
Then After all that the next time he tries to open the document it says is encountered "Sorry, we couldn't open 'URL."
We have Reinstalled office 2013 on the users PC repaired the cache numerous times
Followed -  http://office.microsoft.com/en-gb/word-help/manually-rename-the-office-document-cache-HA101848838.aspx
Updated Lync to 2013 leaving Access as the only office 2010 application (required for legacy systems access)
Repair installed office 2010 and office 2013 again
The SharePoint site has been added to the trusted sites list and the set up assistant run from office 365
And the issue remains the Same all other users including some who also have Access 2010 for legacy systems access have no Issues OS is windows 7 32 Bit browser is IE 9
Office 365 said
Reply by Rachel Zhang MSFT Support
Hi Alex,
From your description, I notice that the issue is related to Office client. We would like to help you, but I’m sorry that our forum does not focus on this scenario and has limited resources regarding it. However, we have a dedicated support forum where
the support engineers will help you with the issues about Office client:
Microsoft Office Community:
http://answers.microsoft.com/en-us/office/forum/office_2013_release?tm=1365567547805
Feel free to sign in to the Office community and click Participate->Ask a Question to post the question with the relevant information.
Microsoft Office Community:
Feel free to sign in to the Office community and click to post the question with the relevant information.
Office team said
Hello Alex,
Thank you for posting your query in Microsoft Office Community.

Check if other excel works fine
Do you have any script\macro in excel file
Check if all application pool on all servers are running
both office and IE should be same build (64 or 32 bit)
what is the error message in ULS log and Event viewer
If this helped you resolve your issue, please mark it Answered

Problem to open Office documents from Sharepoint

Hello All,
We have published SharePoint 2013 (NTLM authentication) via TMG 2010. However, we are having the following issue:
When users try to open (https connection) any Office Documents to Office 2013 they get prompted for credentials, then after they provide credentials they get "Sorry, we couldn't open <URL of the document>". The prompt for credentials is ok because
persistent cookies are not option for us. We don’t have Office Web Apps in use and we want to open documents to client application. Our company users machines are Windows 7, Office 2013 and Internet Explorer 10/11.
I made some tests and everything work fine with:
Windows 7, Office 2010 and Internet Explorer 10/11
Windows 7, Office 2013 and Internet Explorer 8
Almost fine:
Windows 7, Office 2013 and Firefox (latest). With Firefox it works if I open any Office document from summary link list but not if I try to open from inside document library. If I open from document library (right click) to new tab or to new window it works
fine.
Any ideas what’s going on? It must be something with IE 10/11 and Office 2013. I also tried with TMG persistent cookie and then I can open Office documents with IE 10/11.
I also checked with fiddler what happens and I can see that everything stops to 401 error.
Thank you,
Miikka Lehtonen
Turku University of Applied Sciences Limited

Hello Miikkal,
You need to enable SharePoint class in IE. Please follow this
blog and follow this
article.
Once, this is done you can Enable all the IE settings to load for Intranet and Trusted zone settings
Put your site in compatibility mode and trusted zone
Also, make sure that 2 versions of Office suite is not installed on the system. Eg. Lync 2013 and Office 2010 on one single machine
What happen when you by pass your TMG server. To do this we need to make host entry for URL directed to APP server IP Address.
Thank You, Pallav S. Srivastav ----- If this helped you resolve your issue, please mark it Answered.

Not able to open office documents from SharePoint site using Forms auth on a Mac with Office 2011

I posted the same question on the Mac Office forum (http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macstart/not-able-to-open-office-documents-from-sharepoint/7fba517b-ebd1-4e90-a54a-c70c5f035146?tm=1418836613595) but figured it's probably more
of a SharePoint question so I'm going to try here as well.
We just discovered an issue where a user logs into a SharePoint site using Forms based authentication. When clicking on an Office file they get
'Sorry, this site hasn't been shared with you' message:
The user can download the file and can also open the file within the browser (Office Web apps). This SharePoint site is on a Web app that uses mixed authentication (forms for external partners) and Windows/Kerberos for internal employees.
When logging into this same site as an internal user I am able to open the file just fine.
I checked the 'Microsoft Document Connection' settings and selected and deselected 'Enable Basic Authentication' and neither helped.
I also tried to add the site URL under 'Microsoft Document Connection' -> Add connection -> Connect to a SharePoint site. When I put the site URL in and click 'Connect', I get an error saying that 'Only connection to SharePoint or OneDrive
servers are supported' message. If I try the same thing as an internal user using Windows/Kerberos authentication I am able to connect to the site just fine.
Any ideas??

Hi Szamir,
As you are using Form Based authentication to open the documents from SharePoint site, I recommend to check the things below:
Make sure that the user has permission to view the documents in the site.
Please select "Sign me in automatically" when you sign in the login page.
More references:
https://social.technet.microsoft.com/Forums/en-US/ae8cc886-c362-4709-8575-07d339144714/not-able-to-open-microsoft-office-documentsdocxxls-etc-from-document-library-in-a-fba-site-in?forum=sharepointgeneralprevious
http://manojvnair.blogspot.com/2011/06/login-prompt-while-opening-office.html
Best regards.
Thanks
Victoria Xia
TechNet Community Support

Problem opening Office documents from KM

Hello, I have some problem opening Office documents from KM.
We stored a lot of office documents (Excel, Word ecc.) in a File System repository (the standard repository "/documents"), when I open one of these files, before to view the document, a little logon window appears, it asks portal user's credentials.
If the user presses the "Cancel" button the logon window will be closed and the document showed, but on the next attempt to open an office file the system will asks again the user information .
If the user gives the right information the documents will be showed and the logon window does not appear again..
How con I avoid the logon request for each Office document in my repository?
Any suggestion??
Best Regards

Thank you a lot Brad!!
We use Office 2003 and the note 549610 solves our issue!!
Best Regards.

E72 I can not open office documents from my email ...

I have the phone for two months and already I have two problems. For two weeks I can not open office documents from my email and I can not connect the phone via Bluetooth to my computer.

Se7entadi wrote:
i can not open www.icloud.com/activationlock from my iphone . i get this error. Your browser is not supported. to use icloud, we recommend using the latest version of safari, firefox, or internet explorer. i have IOS 7.1.1
So follow the instructions and use one of the recommended browsers. What's the problem?

Can't open Office documents from network share

Dear,
I have a user named X that can't open Office documents from two specific shares. We call this shares T and U.
When the user X opens Office documents the error message is "...xlsx can't be opened". The problem is not client specific because when I login on the same client I can open the documents without any problem. If you copy the file to your desktop it
opens fine.
Any idea?

Anybody?
We have a problem with a customer that they can't open Office documents(Word,Excel etc.) on Windows 8 image on a network share. The error message is just that they can't open the document. The documents are on a sharepoint site and we can open the documents
within the site and also we can open the Office documents on a Windows 7 image.
I think there is a group policy for Windows 8 for this but I don't know for sure?
Anybody?

Can't open Office documents from share on Windows 8

We have a problem with a customer that they can't open Office documents(Word,Excel etc.) on Windows 8.1 image on a network share. The error message is just that the document can't open.
The documents are on a sharepoint site and we can open the documents within the site and also we can open the Office documents on a Windows 7 image from the networkshares.
Also can't open the documents if i copy them to the local desktop.
I think there is a group policy for Windows 8 for this but I don't know for sure?
Anybody?

Hi,
As I understand, the issue is that customers can’t open office documents on windows 8.1 on a network share or copying them to the local desktop.
Per my test, I can open documents on windows 8.1 on a network share.
1. By default, Word doesn't trust files in temp directories from your browser. You can add the
network address and local address to the trusted list. From Word 2010/2013: Click File > Word Options > Trust Center->trust center setting->add new location.
2. You can create a shortcut on the desktop using the network address and then open the documents by that way.
3. To narrow down the research scope that you can create a new document library->Download a problematic file (an Excel workbook or a word document) to your local->Upload the local file to the new document library->do the same option to check if
the same situation will occur.
There is a similar case:
http://superuser.com/questions/693871/word-2013-wont-open-files-downloaded-trust-center
Best regards
Sara Fan
TechNet Community Support
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected].
Hi Sara Fan,
Thanks for your reply.
I have added the profile to the trusted locations but without success. Also a shortcut is not working. I still can't open any Office document on that location(Error message: location ***.xxxx can't be opened). The problem occurs on every client.
1. Opening Office documents under local administrator account, domain admin account is working fine
2. Re-image the machine is not a solution
4. All locations use the same Windows 8.1 image through SCCM
3. When the user logon to another location(site) it's working fine and they can open Office documents so it seems site-specific
4. The problem is specific from 2 sharepoint shares. We can open office documents from other shares.
5. Can't open Office documents from the library on the sharepoint site(browser), but on another location it's working fine.
Problem only occurs on Windows 8.1 image with domain users. Other locations of this company do not have the problem. Note, every location have their own OU for users/clients.
Any other suggestions?

Why do I have to logon each time when opening a office Document from a SharePoint 2010 Library

Hello guys,
I'm facing some design issue with sharepoint 2010 and Microsoft office, hope you can help me to fix this.
Why do I have to logon each time when opening a office Document from a SharePoint Library when I'm already authenticated via the browser?
Please help me to skip this authentication when i try to open office documents from sharepoint library.
Thanks
Jeyaraman S

Hi Jeyaraman, in addition to Alex's solution, check the following browser settings:
Make sure “Enable protected mode” in security tab & “Require server verification” in “sites” area are unchecked. In “Custom level,” choose “Automatic logon” way at the bottom.
cameron rautmann

Printing/Converting Office documents from SAP

Hi all,
When I try to print office documents by using CV120_START_APPLICATION. I don't receive feedback from the application (ie: Word, Excel etc) to SAP about error/success of printing.
is there another way to print office documents from SAP and reveice feedback?
Another question:
Is there a way to convert office documents (doc, xls, ppt)to pdf files without using external program?

Hi All,
I am also facing the same problem,
When I try to print office documents by using CV120_START_APPLICATION. I don't receive feedback from the application (ie: Word, Excel etc) to SAP about error/success of printing.
Is there another way to print office documents from SAP or should I use some other FM like CV120_GET_APPL_FROM_REGISTRY?
Advance thanks.
Regards,
Balaji Viswanath.

How to transfer office documents from computer to WP7

This is a seemingly simple task yet I have yet to find a way to do it. How do I transfer Office documents--Word, Excel, PDF, etc., to and from my Trophy? No options to do so in Zune, nor Office.

You can easily sync Office docs to WP7 via SkyDrive but it does require the Mango update.
See: http://www.microsoft.com/windowsphone/en-us/howto/wp7/office/sync-documents-with-skydrive.aspx

Open Office documents from NSS exported as AFP impossible

I have my Mac Lion 10.7.4 users accessing user spaces (NW 6.5.8 NSS exported
as AFP)
It is imposssible to open Office documents (doc?, ppt? etc)
Anybody has an idea why that is happening?
Seb

It used to work at some stage in the past (early Lion with AFP fix on Mac
side)
Then it stopped working. But I could not pinpoint what could cause it.
I hardly do any updates to Netware box itself these days (none since Jan
2012)
Last NSS update I done was the very one N65NSS8c
AFPTCP.NLM
Loaded from [SYS:SYSTEM\] on 4 Sep 2012 8:35:26 pm
(Address Space = OS)
AFPTCP (Build 212 SP)
Version 2.09.01 7 June 2010
Seb
"ataubman" <[email protected]> wrote in message
news:[email protected]..
>
> Has it always been like this? Or only since what change or update?
>
> Do you have the latest NSS/AFP update installed?
> 'NOVELL: Downloads - NSS Update for NetWare 6.5 Support Pack 8 2.0'
> (http://download.novell.com/Download?...d=tMWCI1cdI7s~)
>
>
> --
> Andrew C Taubman
> (Sorry, support is not provided via e-mail)
>
> Opinions expressed above are not
> necessarily those of Novell Inc.
> ------------------------------------------------------------------------
> ataubman's Profile: http://forums.novell.com/member.php?userid=34
> View this thread: http://forums.novell.com/showthread.php?t=460194
>

Reading 9500 office documents from a computer

Hello Friends,
Please do not be supprised, i can't seem to be able to read off my office documents/excel documents from my 9500 communicator on my computer. Why? i don't know.
I have alot of work i did on it that i need to transfer, i need your help.
waiting, thanks.

Hi, It is not your configuration, it is your phone. I have the same issue, I can not open Excel or Word documents in my PC. It seems that it is the phone that makes the conversion and it does a bad job.
I have not find a simple solution for this or any help from Nokia site and not even a confirmation that there is a serious problem. In the features list they say that you can create Word and Excel compatible documents but no mention that it only works in your phone and you can not transfer your files back to PC.
Upgrading phone might help or using Open Office in PC.
I have a lot of documents in my 9500 and this uggly bug will be a show stopper for using the phone anymore. Maybe it is time to change phone model and maybe I select a simplier model as I do not want to pay for broken promises.

How do I stop office documents from defaulting to open in iWork?

I don't want my MS Office documents to default to opening in iWork. Yosemite is forcing this. How do I turn it off?

Have you tried this?
Select a Word file via the Finder,
Do a get info, and then
Select the Open With
And select your app: MS Word
change all
Use this application to open all documents like this one.
Repeat for Excel and PPT with appropriate app.

Opening Office Documents from Flash

Hi, we're working with a product called ProForm to create online courses that are Flash-based. It's a pretty cool product, created by Rapid Intake and using ActionScript 2 as the basis.
In a recent course I've been running into a problem. I've created a custom Flash movie as one of the "pages" in the course. In that movie I have links that use the getURL function to connect to some local files, and target a new window with the "_blank" option. I've used this method many times with no issues, and when working with PDFs (thanks, Adobe! ) it works just fine across all browsers tested.
The problem we're seeing is that when we try to use this method to connect directly to Office documents, the links fail to open the documents in Internet Explorer. When using Firefox, they work fine, and soon after clicking the link the user receives a dialog asking if they wish to save or open the document. This is the behavior which we expected in IE, and which one can achieve by holding the CTRL button and clicking the link (and don't ask me how that was figured out, 'cuz I don't know). But when just clicking the link in IE, a browser window briefly pops up, then the thing disappears and nothing else happens - no file opens, no dialog appears, nothing. Very frustrating.
So if anyone has any experience with this issue and can offer any advice, I'd really appreciate hearing about it. While we can work around this (e.g. - converting Office docs to PDFs) it's not our first choice, and since none of our development team understands exactly what is happening and why, it would be useful for future development efforts for us to be educated. Thanks in advance for any help.

Just to try to help the comprehensibility of the issue, I've posted demo page to illustrate the situation: http://www.zoomiechaser.com/demo/button_test.html
If you use IE and click on the link, the page will download as expected. If you click the Click Me button in the Flash movie, you'll see either a pop-up warning bar, or, if you allow pop-ups, you'll see a window flash quickly on the screen then disappear. I hope this helps, and that you kind souls can help me in return!

Openinig MS Office document from KM

Similar Messages

Maybe you are looking for