Openreach have laid fibre-optic cable in front of ...

Fibre optic cable has just been laid in front of my property to take high speed broadband to the adjacent business park, so when will I be able to access Infinity broadband myself? Postcode is GU35 9JA. I have looked online but no future
connection has been flagged up. Why?

Hi @philaman
Your cabinet 21 on the BORDON exchange is located here: https://www.google.co.uk/maps/@51.118744,-0.876742,3a,89.7y,204.72h,81.6t/data=!3m4!1e1!3m2!1sMcbCrL...
However it looks like your area is in Wave 2 of the Hampshire Superfast Broadband Programme which is estimated to run from 2016-2018
From http://www.hampshiresuperfastbroadband.com/
"Wave 2. This postcode is included in Wave 2 which will extend superfast broadband coverage to 96% of properties across Hampshire.
Once Wave 1 and Wave 2 have been completed an additional 97,000 premises will have access to superfast broadband, in total more than 570,000 homes and businesses across Hampshire will have access to superfast broadband.
There is a lot of detailed planning to undertake and we expect to publish more news regarding timescales for the rollout of Wave 2 from September 2015.
The programme is committed to seeking additional support to extend coverage even further and address the hardest to reach premises in the remaining 4%. We will publish details regarding these plans as soon as they become available.
Please note: This does not guarantee that every premise in the postcode will be able to access superfast broadband. In some cases, a few properties might be too far away from the new equipment to benefit. - See more at: http://www.hampshiresuperfastbroadband.com/#sthash.KeieUZz0.dpuf
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Is there a way to have audio only come through the optic cable and video come only through HDMI on Apple TV 3rd Gen?

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Fibre-Optics ?

Hi,
I recently switched to fibre optics for broadband in the belief that it was fast ! All the hype etc !
However,I do not find any increase in speed and think it all a bit of a con...it often seems slower than our previous connection...the connection to the local box or junction may well be fibre-optic but the connection from there to my house is the same old tired copper wire connection that has been there possibly since the line first went in to the house.
Surely if my connection is to be called fibre optic,then the actual connection into my house ought to be fibre-optic cable.
Does anyone else feel this ?
Thanks,

Hi,
Currently only one exchange in the UK is trialling out FTTP/H (Fibre to the Premises/Home) (click Here for details)
So hopefully in the future, then yes you might be able to get FTTP/H, but unfortunatly it's only availabe to a select area and not available to every at the moment.
The Fibre-Optic Broadband Rollout is being managed and done by Openreach for all communication providers/ISPs.
BT Retail (your communication provider/ISP) has nothing to do with the rollout of fibre broadband.
cheers
jac_95 | BT.com Help Site | BT Service Status
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Fibre Optic Upgrade

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BT BROADBAND AVAILABILITY CHECKER
Telephone Number on Exchange BARTON ON HUMBER is served by Cabinet 12
Featured ProductsDownstream Line Rate(Mbps)Upstream Line Rate(Mbps)Downstream Range(Mbps)Availability Date High Low High Low
FTTC Range A (Clean)
69.5
52.5
20
14.9
Available
FTTC Range B (Impacted)
60
35
20
10
Available
WBC ADSL 2+
Up to 15
8.5 to 19
Available
WBC ADSL 2+ Annex M
Up to 15
Up to 1.5
8.5 to 19
Available
ADSL Max
Up to 7
6 to 8
Available
WBC Fixed Rate
2
Available
Fixed Rate
2
Available
Other Offerings
Fibre Multicast
Available
Copper Multicast
Available
For all ADSL and WBC Fibre to the Cabinet (FTTC) services, the stable line rate will be determined during the first 10 days of service usage.
For FTTC Ranges A and B, the term "Clean" relates to a line which is free from any wiring issues (e.g. Bridge Taps) and/or Copper line conditions, and the term "Impacted" relates to a line which may have wiring issues (e.g. Bridge Taps) and/or Copper line conditions.
Throughput/download speeds will be less than line rates and can be affected by a number of factors within and external to BT's network, Communication Providers' networks and within customer premises.
The Stop Sale date for Datastream is from 30-Jun-2012; the Formal Retirement date for Datastream is from 30-Jun-2014. The Stop Sale date for IPstream is from 31-Dec-2012; the Formal Retirement date for IPstream is from 30-Jun-2014.
If the End User wishes to migrate from their current Broadband supplier they will need to contact them in the first instance to obtain a MAC (Migrations Authorisation) Code, and then contact their new Broadband supplier to arrange for the service to be migrated.
Note: If you decide to place an order for a WBC fibre product, an appointment may be required for an engineer to visit the end user's premises to supply the service.Please note that postcode and address check results are indicative only. Most accurate results can be obtained from a telephone number check.
Thank you for your interest.

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Do i now have access to fibre optic?

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You deleted the checker result but you need to take care as that is the 'A' value but it could as easily be the impacted 'B' value 80/69.7. Or somewhere inbetween
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If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Fibre Optic availability

Heya all,
I live in Boardwalk Place (Poplar exchange) and 4 out of 5 buildings in the block had fibre optic for like a year already, while my building (1 out of 5) still has no fiber optic. It doesnt make sense as all buildings are surrounded by water andthere is no chance on other cabinet or else.
The question is who and how i can contact to try and start an investigation into the issue?
Thanks in advance
Dmitry

Poplar does seem to have a bit of a mad setup with cabling routes but if you want us to double check whether your line is EO or not feel free to fill out our contact form (the link to which you can find in my profile under "about me").
These two links might also be useful - I'll add them into my sticky at the top of the Infinity forum later on for a permanent reference:
http://www.superfast-openreach.co.uk/resident/ (you can fill this out yourself)
http://www.superfast-openreach.co.uk/landlord/ (you need to give this to the owner of your property/building)
Dean
BTCare Community Mod
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If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Fibre Optic rollout/availability

Hi there,
I have a few questions about the fibre optic rollout in my area, and the local authority on the matter (ConnectingCheshire) has been useless is helping me so far.
The Alderley Edge exchange was upgraded to Fibre Optic a few months ago during "Phase 1 deployment" and looking at the rollout plan found here (http://www.connectingcheshire.org.uk/media/797285/Cheshire-East-map.pdf) my area should be following soon after. We are in the slightly darker orange area south of Alderley Edge and north of Monks Heath Crossroads.
So, Cabinet 1 which we are connected to appears to be fibre enabled but we can't get it yet - I guess the cables haven't been laid but "Phase 2 deployment" should have started by now and we have not heard anything while the map says we should be connected between Phase 1 and 2. Do you guys at Bt know what's going on? Are there construction problems or are we just being left in the dust to twiddle our thumbs with our measly 1mb/s broadband?
I hope you can help explain what is going on.
Thanks!
Solved!
Go to Solution.

I can confirm that PCP1 on the Alderley Edge exchange has linked and installed with a FTTC DSLAM cabinet and is accepting order for FTTC.
The FTTC DSLAM cabinet for PCP1 (Alderley Edge exch.) is located adjacent to Yew Tree Cottage, Artists Lane, NETHER ALDERLEY, MACCLESFIELD, SK10 4UA
@Greenlandys, do you know how far away you are from the above location? As if your approx. 1.5/2Km away then you may not be able to get FTTC fibre broadband as you are just too far away from the cabinet.
Are you able to posts the results (including exchange, cabinet info and service table) from http://dslchecker.bt.com/adsl
Just remember to edit out your cabinet number before posting.
If you are too far away and that Connecting Cheshire BDUK aren't going to do more work in your area to enable you to get a fast broadband service, then unfortunately there isn't much you can do at the moment.
There is a service (though not currently enabled for your cabinet) where you can get Fibre to the Premises on Demand (FTTPoD) though it could costs you thousands.
Evidence of PCPs either being planned/installed or Accepting order for FTTC
FTTC DSLAM location
PCP (cab.) Number
Exchange
FTTC Status
SK104UA
1
ALDERLEY EDGE
Accepting Orders
SK97EJ
2
ALDERLEY EDGE
Accepting Orders
SK97BW
3
ALDERLEY EDGE
Accepting Orders
SK97DN
4
ALDERLEY EDGE
Still being installed/commissioned
SK97LA
6
ALDERLEY EDGE
Accepting Orders
SK97UL
7
ALDERLEY EDGE
Accepting Orders
SK97JY
8
ALDERLEY EDGE
Accepting Orders
SK97JY
8
ALDERLEY EDGE
Accepting Orders
SK97SD
9
ALDERLEY EDGE
Accepting Orders
SK97UU
11
ALDERLEY EDGE
Accepting Orders
SK97QQ
13
ALDERLEY EDGE
Accepting Orders
SK97SH
14
ALDERLEY EDGE
Accepting Orders
SK97AB
15
ALDERLEY EDGE
Still being installed/commissioned
SK97AD
16
ALDERLEY EDGE
Still being installed/commissioned
SK97HN
18
ALDERLEY EDGE
Still being installed/commissioned
jac_95 | BT.com Help Site | BT Service Status
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Bt infintity available with exisiting fibre optic?...

Hi,
I wonder if anyone can help me, after having lots of problems over the last year with my standard phone line causing internet connections problems with intermittant noise problems..I was wondering if its possible to switch to BT infintity even though as the Doncaster north area isnt yet shown as being available.
The reason why I'm asking is our whole estate was wired for cable up a number of years ago I believe for a Cable & wireless service (which now is currently being used by Virgin Broadband). Would this likely be the same is what is used by BT infintity? are cable and fibre optic the same?
Our house is connected up to the cabinet, and the two internal connection boxes are still in place though disconnected as we went back to BT.
If it was possible to use this connection I would be looking to transfer my broadband and phone service to BT infinity..
Can BT use existing cable or or do they only use infintity with cable they've laid themselves?
My post code is DN5 8NH and the cable cabinet is located about 60 yards away on the street corner if thats any help..
thanks,
Darren

dazzbarwise wrote:
Hi,
I wonder if anyone can help me, after having lots of problems over the last year with my standard phone line causing internet connections problems with intermittant noise problems..I was wondering if its possible to switch to BT infintity even though as the Doncaster north area isnt yet shown as being available.
The reason why I'm asking is our whole estate was wired for cable up a number of years ago I believe for a Cable & wireless service (which now is currently being used by Virgin Broadband). Would this likely be the same is what is used by BT infintity? are cable and fibre optic the same?
Our house is connected up to the cabinet, and the two internal connection boxes are still in place though disconnected as we went back to BT.
If it was possible to use this connection I would be looking to transfer my broadband and phone service to BT infinity..
Can BT use existing cable or or do they only use infintity with cable they've laid themselves?
My post code is DN5 8NH and the cable cabinet is located about 60 yards away on the street corner if thats any help..
thanks,
Darren
Hi darren.
Sorry, you can only have Infinity with a BT telephone line, connected to a BT Fibre cabinet.
If as you say Doncaster North is not fibre enabled , then unfortunatly Infinity is not available to you.
If you want to post a BT speedtest results and Router stats, then maybe someone on here can suggest something.
Can you try the quiet line test. Dial 17070 then option 2 . The line should be quiet. It is best done with a corded phone if possible.
If only cordless phones are available, then you might hear a slight hum.
If there is any noise, then report a phone fault to 151 . Please do NOT mention broadband.
toekneem
http://www.no2nuisancecalls.net
(EASBF)

Cannot connect to PPPoE? fibre optic Internet in Japan

Hi I live in Japan
All the manuals and helplines are in tricky Japanese and I can't find out why I can't connect to the Internet! Help!
I get a message saying "cannot connect to the PPPoE server". It was working fine for a few months but now suddenly I can't connect to Internet . Strange thing is the "hikari Tv" tuner (fibre optic) set top box is working fine and all the channels come via the Internet connected with a cable to the same router box. This makes me suspect it is a problem with the MacBook.
I would appreciate any help although I guess it is an unusual circumstance.

Thanks for your responses people. I have since figured out how to get to the Linksys web admin site, and I also have the wireless connection to my MB up and running.
The remaining problem is that my flatmates lovely old Windows XP laptop (wired only) cannot now connect. I am pretty sure it is not an issue with the router, but her Windows machine is all in German, and my German is ok, but dealing with techie stuff is another matter.
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Is Fibre Optics Finally Getting To ME

I've been in two years of misseary by BT selling me BT Infinaty and i got 17 down and 0.9 upload and since then i've been in the phone every month trying to find out when i will be able to get my BT Infinaty and the only answer i got was i can't get fibre optics because im on an exchange only line and the other week i saugh a few workmen digging a hole outside the exchange and when i looked today these now a green cabnet placed there it looks like its not wired up yet but does this mean when it is i can get my BT Infinaty ?

Hi JBoy,
If your on a EO line and live close to the FRINTON ON SEA exchange which is loacted on OLD PARSONAGE WAY, FRINTON, CO13 9AN then it looks like Openreach are installing a PCP (Cabinet) (designated PCP17) outside the exchange. EO lines of properties who are very close to the exchange then may be re-arranged to be connected to this cab (PCP17).
It also looks like their is a DSLAM cabinet (which is for FTTC Fibre to the Cabinet) planned to be installed and linked to PCP17 which will allow those properties who are connected to pcp17 and are within ~ 1.5/2KM of the cab to get FTTC fibre broadband such as BT Infinity FTTC.
You can check http://dslchecker.bt.com/adsl every now and again to see if your line gets re-routed to go through PCP17 and also to see when FTTC is available to you.
Also According to Superfast Essex BDUK fibre broadband programme which is in partnership between Essex county council, BDUK (part of DCMS) and Openreach (BTplc) states this for this area (CO13 9AN) which is where the PCP17 & it's DSLAM cab will be installed:
"This area is due to be fibre enabled under the Superfast Essex programme. Under current plans, rollout works commence in this area in 2015. Please note this is subject to change following detail survey and planning."
Have a look at http://www.superfastessex.org/en-gb/where,whenandhow.aspx
Roadworks in area:
1) PCP17 FRINTON ON SEA - Est job scedual 14th Oct till 20 Oct 14
Location : O/S FRINTON TELEPHONE EXCHANGE ON OLD PARSONAGE WAY, FRINTON, CO13 9AN
Description : FRINTON-ON-SEA PCP 17 - 279213 - STREET CABINET INSTALLATION. Excavate to lay approx 6m duct, BUILD NEW JRF 106 CHAMBER, lay concrete plinth (3 days to set) and stand cabinet, check & clear site.
jac_95 | BT.com Help Site | BT Service Status
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Openreach have laid fibre-optic cable in front of ...

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