Operating system. We have Premier Pro CS6 and 32-bit Windows 7. It will not install

Dell Laptop Latitude 6420
Windows 7 Professional
8GB Ram
A user in Public Relations needs to use Adobe Premier Pro CS6. However when we tried to install it the program is grayed out and has a caution icon. If I hover over it there is a message that says it prefers 64-bit. Prefers does not mean will not work in my opinion. However it will not install.
I read that Premier Pro is 64-bit only on another web site. Is this true? There has to be a solution.
On the Adobe site I saw that installing CS4 Premier was the work around but you have to purchase a license key. We have already purchased Premier Pro and do not have money in the budget to purchase an older product when this one should work.
Please help. I am under a lot of pressure to resolve this
James

Premiere Pro CS6 is 64 bit software and will only install on a 64 bit computer. There is no way around that.
64-bit Windows required | After Effects and Premiere Pro CS5.5 and CS6

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