Operation failed!

i m getting error from last 2days- operation could not be completed due to an error!
This error not allow me to connect through my phone to ovi store! What should i do,i tried to re-install yhe application but still showing the same error..

try to reformat your phone
Soft reset(reformat). Type *#7370# and the phone's lock code (Nokia's default lock code is 12345). Soft reset wipes the C drive.
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