Operator blocked IPhone 4

Hello,
I brought an IPhone 4 (in fact 2 phones) from a Romanianoperator (Vodafone). No contract so considered as none blocked in a specific network.I tried another SIM form Orange.Not working. I went to them and apparently they are completely unaware aboutthis problem. In fact the phone is blocked but has to be unlocked by APPLE (!).They will make an email and I will resolve the situation after update inITunes.
Can you tell me what the real story is? I paid full pricefor those phones and I have to use them in a more than one operator.
Thanks.

Seems you a doing the correct steps. This is a Carrier issue, not Apple. If the Carrier has promissed an Unlock, the Carrier will provide it. The only step that to you will seem like Apple involvement is that when the Carrier Unlocks the iPhone, when you Sync or Restore in iTunes the actual unlock will occur. Apple really does nothing, it is your Carrier, continue working with your Carrier to resolve the problem.

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Hi, good afternoon. I am Andres from Ecuador.
I have a question, I bought an iphone 4 by ebay with ios 4.3 and It was working normally. Just 2 weeks ago I decided to update the software into ios 5.0.1but my iphone doesnt work any more. It is blocked and working just as an ipod.
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Operator blocked IPhone 4

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