Opportunity creation: product item category not permitted
Hi SAP Gurus,
After some difficulties, we succeeded in transfering products from R/3 to CRM.
Now we would like to create an opportunity, associated with a customer and a product (in fact consultant services).
In the 'Products' tab of the opportunity creation, we have to fill the field 'item category'. Whatever we type in it, we have always the same error 'The item category XXXX is not permitted for product YYYY'.
Do we have any configuration to do or to import from R/3, concerning item category? How could we bypass this error?
Thanks for your help
Anne
First check which item category group your products use. then:
SPRO->CRM->transactions->basic settings
Define Item Categories, refered to an opportunity item.
Then Define Item Category Determination. Add a line with transaction type OPPT and your item category group.
Anne
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