Opportunity Team - Owner

Hi Folks,
Using the Opportunity Team functionality:
When a user creates an Opportunity against an account that they do not own, the account owner is added to the 'Opportunity Team' along with the user who created the opportunity in the first place. Is there any way to prevent this? We do not want the account owner to be added to the oppotunity team automatically.
When the record is written to the warehouse the 'Account Owner' is listed as the record owner 'Owned By User - User Name' and not the user who created the opportunity (Opportunity Product History Subject Area). We need to use this field as it also drives 'Report To' and 'Supervisor'. When you look at the opportunity in the application and scroll to the 'Opportunity Team' tab the correct person is listed as having "Owner" for 'Opportunity Access' yet this is not reflected in the warehouse? Any Ideas?
Thanks

Have you defined an account team and have you provided access to opportunities in the account team location? If so they will automatically flow into all the opportunities you create. If you leave the opportunity access blank in the account level, they will not be added to the every opportunity that is created.

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Opportunity Team Assignment Rule and Automated Task Owner

Hi,
We have a requirement that when an Opportunity is created, the Opportunity Team assigned will be based on the Owner of the record. We created a "test" assignment rule wherein the:
* Team Assignment: (Example) John Locke (Manager), Jack Shephard (Coordinator)
* Rule criteria: Opportunity Owner First Name = Sawyer, Opportunity Owner Last Name = Ford (Question 1: I can't find Owner id field from the list... that would have been better..)
This works when the Reassign Opportunity checkbox is ticked during record creation and I needed to refresh the record to see the added users in the Team. (Question 2: Is that how it really works? Also, the users added in the Team does not have an Opportunity Role assigned... This field is important to my requirement..)
We have 3 Opportunity Team Opportunity Roles: Manager, Coordinator, Sales Rep. We also have a Sales Process based on the Opportunity Type wherein each Sales Stage has automated tasks for it. We assigned the "Opportunity Team Role - Coordinator" as the Owner of the tasks.
This part does not work because when you create the opportunity record, the user in the Team is only the Owner (creator of the record = Sawyer Ford)m which is also assigned as the Owner of the Activities created based on Sales Stage. What should happen is that the Owner of the Activities should be "Jack Shephard" (Coordinator from the assignment rule).
Question 3: How can I assign Opportunity Team Role in the assignment rules?
Question 4: It seems like the Sales Stage fires first (which creates the automated tasks) before the assignment rule fires....
Help please...
Thanks in advance,
Jasmin

Hi Abhijit,
Indeed as you stated, the team assignment can only be self-assigned. Meaning that a manager cannot assign a team assignment to another member. Customizing this feature could be quite complex and time/money consuming. If you decide to go that way, then it
is out of my knowledge.
Using the "reassign task" feature will not help because once reassigned, the manager will not be able to change the assignment again for another resource.
I'd rather suggest to put in place a process together with the project manager who is actually managing assignments in the project with Project Pro. For example the manager can access the project plan and should only update his resources on assignments but
not the project itself.
Hope this helps,
Guillaume Rouyre, MBA, MVP, P-Seller |

Account Owner added to Opportunity Team when creating a new Opportunity

We´ve noticed that the Account Owner is added automatically to the Opportunity Team when we create a new Opportunity.
Is it possible to disable this behaviour ?
txs. for your help.
Antonio

Antonio, not at this time.

Book assignment on Opportunity team

Hi,
I would like to assign a book when a user is added on the opportunity team. If the user is from another division as the owner, then the book of the division is added on the record.
Is it possible to do it or is there another way to answer my need?
Regards

Caryn, are you trying to use workflow to assign
Opportunities to a book based on the associated
Revenue Products? Yes
If I have 2 different product revenue records on an opportunity for product A and product B. I would like the opportunity added to the product A book and product B book. I am trying to accomplish visibility rights for the product line managers in Marketing.

Automatically adding of Opportunity team for sharing record

Hello community,
It is possible to add automatically some members to Opportunity Team when a new opportunity is created?
Regards,
Cristian

Unless I misunderstood the request this can be done via the groups option. If you can erect groups in advance (through the Admin link), then when an owner is assigned to the opty, then everyone in his/her group will be assigned to the opty team.
The problem is usually being able to define the groups since each user can be associated with only one group.
Best of luch

PRM and Opportunity Team

Any PRM users out there? We use Opportunity Teams and need both internal and partner users on the team. The problem comes up when building the team. When the opportunity owner is NOT a partner user, they can see the list of all users when building the team. When the opportunity owner IS a partner user, the list of users is limited to just them self. Why? We need a collaborative team and most opportunities are owned by a partner. We often have multiple partner organizations working together on a deal (one is the reseller and another is the distributor).
Any thoughts? I created an SR and I'm hoping this is a bug.
Regards,
Jeff

Hi,
In R16 you are not able to alter the functionality you mention below. Its on our roadmap to provide more collaborative functionality. You could decide not associate the user to their partner org on the user record (they would then see all users in the system - which might not work for you). But note the Partner Owner Sync Workflows wouldn't work. I would like to discuss your requirements if you could let me know how to contact you. Thank you.
Edited by: user755372 on Jun 18, 2009 10:37 AM

Opportunity team history

Hello,
I have a question regarding opportunity team. Here is the thing.
1. I am on an opportunity with Owner = Bryan
2. I change the owner to John
3. In the opportunity team i see Bryan AND John.
4. There is no way to delete (even manually) the previous Owner Bryan
5. This happens only when I have an Account linked to this Opportunity...
6. My problem : I don't want the previous owner of the opportunity to be added to the opportunity team.
I am lost. Could you please help me ? Thanks a lot
Julien

Hi Venky,
Thanks for the answer. I opened a SR and was told it's a known product defect. In addition to the owner of the account (as you told) you will have all the previous owners of the opportunity in the 'opportunity team'. But there is a workaround to this problem. You need to go on Company administration and unckech a box in the company profile. The box is under section "Company Data Visibility Settings" and is untitled "Default Group Assignment". ONLY If you unckech this box, you will not have the previous owners of the opportunity in the 'opportunity team' . Thanks !
Julien

Opportunity team in report

Hello,
Could anybody help me how to get an opportunity team in the report, there is no field named oppty team in opportunity metrics. Helpful suggestions are welcome

I'm new to the Forum and was happy to see this topic brought up. Our company implemented CRM OnDemand back in June for 140 users. We were under the impression when we configured that we were going to be able to report on the Opportunity Team object. Our company tracks sales for commission computation for multiple BD on any given opportunity. We expected to be able to track this info through the Opportunity Team object. We've created a very messy workaround - created a new multi-pick list field to be able to identify multiple BD in an Opportunity Record - but that too has its reporting limitations.
I intend to file an Enhancement Request and would like to hear from any others as to how they might be solving this business need given Opportunity Team cannot be reported on.
Does Oracle have any other information on this? Is Opportunity Team analytics on the road map to be included in a future release?

Opportunity Team Roles

Hello,
On the Opportunity Team record set, there are two fields that gets displayed, user role and team role. User role is the role defined in user administration and team role is the role specific to the opportunity.
Does the team role drive any record visibility functionality other than presenting an email address for the user in the Send Email action on the WF ? Assigning team role is not available in the assignment rule definition as well.
Thanks

Robin, team role does not drive any record visibility.

Opportunity Team - Opportunity Role

Hi,
We're trying to make the Opportunity Team RI > Opportunity Role field to be auto populated when a user is added, by having this default value:
JoinFieldValue('<User>',[<UserId>], '<Division>')
NOTE: We're using Division field from User record type for testing purpose only.
This does not work though.. the Opportunity Role field is not getting populated. We tried putting a constant string to the default and it works.
Any suggestions?
Thanks,
Jasmin

Whenever a new record is created, fields that have a default setting are immediately evaluated before the new record form is displayed to the end-user. In the case of Opportunity Team, if you specify a literal value for the role field, it is immediately displayed (as you have tested). That is because the literal is a constant which is already available.
If an expression such as JoinFieldValue('<User>',[<UserId>], '<Division>') is specified, the application fails to resolve the Division because the UserId does not exist yet. Remember, the application attempts to resolve default values as soon as a user opens the Opportunity Team dialog and BEFORE a team member is selected. Specifying post-default = Y will not work either because the default value that was calculated and stored in the application memory is null.
This is how defaults work. The only way a role can be defaulted is using webservices because the web service can retrieve a user's attributes and insert the attribute as a literal.
Edited by: PMOnDemand on Mar 24, 2010 12:42 PM
Edited by: PMOnDemand on Mar 24, 2010 12:43 PM

Opportunity Team Email Workflow

Hi,
I need to send an email as and when a new user is added to the oppty Team.I need to send an Email to the particular Member who is geting added.Kindly help me with how to select the Email address.I can use the Oppty Team object,trigger event as when new record is created but the options for email To address is "Specific User" and "Specific Email Address" only. So I cannot make this as a general workflow which will send emails to persons getting added. Any suggestions ?
Thanks
Natraj

Hi All,
I got this done using the OPPORTUNITY TEAM option and also the Jointfield value.
Thanks
Natraj

Account Team - Opportunity Team

Hi All,
I would like to know the relationship between the Account and Opportunity Teams. Are the users in the Account Team automatically become members of the Opportunity Team? Also, if i removed a user from the Account Team, will that user will also be removed from the Opportunity Team?
Thanks,
Teena

Hi,
It depends on what kind of permission you give to the account team member using the field "Opportunity Access".
If there is some access like Rad-only, full etc, the opportunity team by default inhertis account team whenever an opportunity is created.
If there is no access "blank", then it doesn't inherit.
After inherting, you can still remove the member @ opportunity level.
But later if some one adds / modifies account team, then automatically all opportunity team members are synchronized again (removed user will reappear).
But if there are some additional users added @ opportunity level but not present @ the account level, they are retained
Hope it helps
- Venky CRMIT

Opportunity Team - optyid

Does anyone have any experience with populating the opportunity team object ?
I am looking at the wsdl and see a field named optyid. I have wsdl's going back several months and I don't see this field in the Jan 2008 copy I have and I do see it in the copy from March 5, 2008.
However I have been through the web services guide, the admin guide, the knowledge search on the web site, etc and find no references to this field.
I suspect that it is the opportunity id but am trying to confirm. Does anyone have an experience in this area ?

It must be the row id of the opportunity, although I can't imagine how it can possibly be useful at the child level.

Difference between Territory Team Functions and Opportunity Team Functions?

Hi,
What is the difference between Territory team functions and Opportunity team functions? and how can we add values to the LOV of territory team functions?
Scenario:
Need to assign Territory Team on a territory with functions therefore when the territory is assigned to an opportunity and the team members of that territory displays in Opportunity Team, the functions LOV should AUTO POPULATES .
Please find attached files for reference.
Your help in this regards will be highly appreciated.
Thank you.

Hi,
What is the difference between Territory team functions and Opportunity team functions? and how can we add values to the LOV of territory team functions?
Scenario:
Need to assign Territory Team on a territory with functions therefore when the territory is assigned to an opportunity and the team members of that territory displays in Opportunity Team, the functions LOV should AUTO POPULATES .
Please find attached files for reference.
Your help in this regards will be highly appreciated.
Thank you.

Mass Updating Opportunity Product Owner field

We need to change the owner of hundreds of opportunities. We were able to do a batch update on the Owner/Account Manager field for the opportunity, but the opportunity product records still have the old owner.
Is there a way to mass updates that field without doing an export then reimport with an over-ride?

This could be done using web services.

Opportunity Team - Owner

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