Optiarc BD 5500A doesnt read bluray discs anymore?!

I've been having this problem for some months now...
The reason i only start to worry now is that i had this problem once in the past and i got fixed after a few days (by itself!).
So i was hoping the same would happen now and i dont watch that much bluray discs (i own a lot of dvd's, but not much blurays). So i waited and hoped it would fix itself like last tima but it doesnt ...
The problem:
Windows explorer tells me the drive is empty (while there is a bluray disc in the drive)
Off course i cant play it in my player (because windows cant find the disc)
When i put the disc in and close the drive, i hear the disc spinning for a moment and then it stops (probably because it cant identify it?)
DVD's and CD's work great. Its only bluray discs.
What i've tried:
Deleting the driver, rebooting and resetting the bios.
Deleting all DVD/CD/Bluray related software (mostly players and burn/backup software) and reinstalling.
Didnt work!
If someone has any more suggestions?
I really need it for work! All the project files are on a bluray disc!!!!
tnx

Hello We recommend downloading the latest version of MediaSmart DVD SW and then even upgrading it withing the SW itself - Look for updates as required by new BLU Ray movies with new formats.
WHat is the name of the BLU RAY movie you tried to view?
Here is a support DOC on BLU RAY and HP Notebooks.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01361837&cc=us&dlc=en&lc=en&jumpid=reg_R1002_US...
I am an HP employee.
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