Optical Disc Drive Problems

We have an eMac. We have had it for over a year now. When my wife was trying to import a CD, it got stuck on one of the tracks. It started making a slight clicking noise like it was trying to do something in there, but it couldn't. We ejected the disc, tried to insert a different disc. Same results. Tried a DVD. Same results. Any clues anyone?

As version 1.0 said it is v.easy to get inside an eMac the ONLY thing you need to watch is where the power cable connects to the power button on the case, I had to open my eMac after my combo drive failed too the disc would not even spin !
Kali.

Similar Messages

IMac optical disc drive error

Hey there... first things first Im new in this discussions forum. Ok, here's my problem...
Something wrong with my optical disc in my iMac. I inserted a disc into the drive but few seconds later it ejects back the disc. I thought the disc is damaged so I inserted another disc but same thing happened, it gets ejected back.
Then, I turned off the computer to let it cooldown first. When I turned again and try to insert a disc things gone worse. The disc can only be inserted half of it. So anyone please help me or I just send to Apple repair centre as a last resort.

Omg... i felt very sorry that Im posting at a wrong forum topic... please pardon me.

How do I Turn off my Optical Disc Drive - Satellite: P745-S4217

I would like to turn off the Optical Disk Drive because the ODD checks for a disc every now and then, very randomly (I can hear and feel the laser tray move around looking for a disc, I can't imagine that it is very good for it to do this so often) and also to save power.
I have read that some (most) computers have Optical Drive power management options where they can turn ons and turn offs setting but on my computer (Satellite: P745-S4217) there is no option for me to change the "Optical Drive power management" once I get into the TOSHIBA Power Saver Settings - I can only change "Cooling Method"
Also, I have options when I right-click on the icon in my taskbar... I can enable "Optical drive auto lock" and then choose between three "Unlock time settings": one, three, or five seconds. But it doesn't change anything.
Thanks in advance for all your help!

So have you tried all the tricks posted online? The best one for me is to take a thin piece of plastic like from a salad container. Fold it over and make two "lips". Insert that into the drive and it will help guide the disc out.
Is your MBP under warranty? Then take it in. Don't void your warranty.
Otherwise use the iFixIt guide:
https://www.ifixit.com/Device/MacBook_Pro_13%22_Unibody_Mid_2012
for the non retina.
Disconnect the optical drive cable. If it's really stuck and you feel up to it you can take the drive out and and take it apart (guides all over the net) to remove the disc.
However it sounds like the disc isn't that stuck so any of those tricks should work.

Disc Drive Problem

Hi guys,
I got a problem with my macbook pro disc drive. I accidentally changed the Dvd Region Code five times and now I only can play American Dvd's anymore and no European ones. And I was told that the only way to correct this problem would be by replacing the disc drive. Does anyone know how much that averagely costs?
Thanks

You might also try a Yahoo/Google search as there may be a "hack" you might be able to use, otherwise an Apple Super Drive is around $75 (US) or you can get a 3rd party one for around $35 (US).
Just do a search for the best reviews and compatibilities of the drive you purchase.
Depending on what year/model you have there may be another issue of accessing it to remove/replace it.
By the way the MacBookPro forums are here.

DVDs not playing: disc drive problem or something else?

I see that many problems occurr in regards to HP laptops and playing discs. I have recently encountered this problem myself.
My discs will appear when I put them in the drive and ask to be played;
I open it with Windows Media Player
It glitches for a little while, usually shows a picture or two from the movie I'm trying to play
Sometimes brings me to the menu of the disc....
But continues to glitch and refuses to play the way it usually used to.
(I've also tried to play them in HP Medias\Smart, etc. but still no go)
In terms of CDs.. I used the disc drive to put music from CDs onto my itunes. The computer wouldn't actually play the music but the music did transfer successfully onto my ipod...
What I'm getting from this is that the drive is still reading the discs, in some small way, but it can't register them enough to play them properly on the computer.
I've tried many suggestions I've found through other forums of people with similar problems but nothing has worked so far. It's been a few monhts now and I'm pretty bummed that I still can't watch my DVDs when I'm laying in bed.
Thanks for any suggestions!

I do not see a mention of the model of computer or the version of Windows, so a general response would be to download VLC player: http://www.videolan.org/vlc/download-windows.html
If that will not play it (either music or video), then there is probably a hardware failure.
Return with model of computer and Windows OS version.
{---------- Please click the "Thumbs Up" to say thanks for helping.
Please click "Accept As Solution" if my help has solved your problem. ----------}
This is a user supported forum. I am a volunteer and I do not work for HP.

Small Disc into the disc drive problem due to it now being stuck!

My little sister borrowed my Macbook this morning and was uploading software onto it and it came on a small disc - she didn't realise but said disc wouldn't work on my laptop and just shoved it in. Now it's stuck.
I'm sure other people may have had this problem, anyone know now how to get said disc out of my disc drive without damanging it....

Most reports are that you can take it to an Apple Retail Store and they'll extract it as a courtesy. There are several in your reported area. They could conceivably charge for it though. It might be helpful to get an appointment, but you might not need one. You could just call ahead and ask if you should get an appointment or just walk in.
http://www.apple.com/uk/retail/storelist/

No optical/disc drive

How are people loading programs with no disc drive? Buying an external?
I actually didn't know they deleted this when I bought my new mini mac.
Jokes on me for not reading specs....
Rick.

Rick Kuntz1 wrote:
How are people loading programs with no disc drive?
They are going to the App Store > Apple - Support - Mac App Store
Rick Kuntz1 wrote:
Buying an external?
Yes, most all Mac OS X supported DVD Drives work just fine.
I have an > LG GE24LU20: 24x External Super-Multi DVD Rewriter | LG USA and it's faster and more reliable then the SuperDrives in either of my Mac's.
Also check out
SuperDrive DVD, DVD Dual-Layer, CD-R/RW, Blu-Ray Optical Drive Solutions FireWire, USB2, eSATA
LaCie - LightScribe DVD±RW, Duplicators and Blu-ray - USB 2.0 & FireWire
or the
Apple MacBook Air SuperDrive - Apple Store (U.S.)

Disc Drive problems on Macbook Pro

My disc drive on my macbook pro has recently been skipping over certain parts of movies, telling me that it's "refreshing the disc drive", and is now not responding when I insert a disc. I get the dreaded color wheel as a mouse, and i have to force quit DVD Drive. Any suggestions would be greatly appreciated!!

Take it in for service. The drive may need adjustment.

Optical disc drive will not open

Hi there,
All of a sudden my disc drive will not open. Neither will it open when rebooting and ejecting it before windows has finished start-up. I've checked power cables etc. etc. I do see the drive in Windows Explorer, and there are no mentions of driver issues or whatsoever. Can anyone help?
product: hp pavilion p7 1040nl
operating system: windows 7
error message when trying to open drive in explorer (front button doesn't work): An error occurred while ejecting 'DVD/CD-RW drive'

Open Device manager, expand DVD/CD-rom drives
right click on your dvd drive and select "uninstall", then reboot your PC, windows will reinstall the device, see if it opens now.
If it still will not eject, take a small paper clip that has been straigtened out and slide it in the eject hole on the drawer front, see if it will open this way, doing this will check to see if it is jammed. If it opens with the paper clip and the drawer works smoothly then there is something wrong with the drive itself and will need replaced

OPTICAL DVD DRIVE PROBLEM

I have bought a macbook a week back from singapore. Its a 2 Ghz model with superdrive. Today as I inserted a CD-R into the optical drive, there was a fluteering noise from inside the drive & the cd was thrown out from the drive. Now it's not accepting any Cd nor DVD. Pleae help . I thought these problems are only asscoiated with pc's but this is a nightmare. I hope its not related to the new intel chips cos i never faced any sort of problem with the power pc products.

Hi there Vijay.
I am from Singapore and even I have the same macbook and same issue.
I dont actually remember what started the problem but I guess when the heatsink of my macbook was replaced because of random shutdown issues, and when later on I updated the SMC firmaware to 1.1, I started experiencing the issue. I m really not sure whether these are the roots of the problem, there maybe other factors that I m not aware of.
I taking my MacBook to Apple Centre in an hour. Will let you know what happens as it progresses.
Gautam

External dvd/cd/re-writable disc drive problem

Something went wrong with my internal mechanism because nothing happened when I inserted the disc. The Genious bar suggested I get an external hard drive instead of spending a lot of $$ to fix it. With that being said, I got an LG brand and it says on the box that it's compatible with Windows and Macs... so the disc to install the software says for Windows only, so I just connected the USB cable to my laptop, opened iTunes and selected a playlist to burn to a disc... nothing happened when I inserted the blank disc in the LG external drive..... did I do anything wrong? How am I supposed to install the software for Macs if the disc is only compatible for Windows? I mean it says it loud and clear "super mutli drive install disc for Windows." There is no other disc, just one. Please help! Thanks in advance!

Hello and welcome to discussions,
These drives seem to be well regarded by many here...
http://eshop.macsales.com/shop/firewire/optical-drives/
Should do what you want it to do and a wide choice of budgets to aim at!
Regards.
Ian.

Qosmio G50-10J: How to replace the Optical Disc Drive (ODD)?

Hello there,
the optical drive of my Qosmio G 50 is not working properly anymore, it reads only some movie-DVDs, but sadly no videogameDVDs at all, so I cannot instal any games.
The warranty has already expired too. So I wanted to ask if it is possible to change the drive myself, if it is then how should I do it, and if by doing it would the laptop be in
serious risk of getting damaged?
I would be very thankful for every tip and every help you guys can give me!!!
Best regards,
a.z.

Hi
In different cases the ODD replacement is not very tricky.
If you want you can check this forum category.
Here you can find some videos how to replace the ODD on different notebook models:
http://forums.computers.toshiba-europe.com/forums/forum.jspa?forumID=115
Here is also a nice Youtube channel which provides the instructions how to replace the ODD:
http://www.youtube.com/user/toshibaeuropesupport
But maybe the ODD laser lens is dirty. In my case I could solve similar issue cleaning the laser lens using a cotton-wool tip and alcohol.
But be careful doing this!

Optical Disc Drive won't take discs

I took my Macbook into the Apple Store last week, because the processor failed. I just got it back from being repaired yesterday, and all seemed fine when I wanted to play The Sims 3 this evening and my macbook wouldn't even take the disc when I tried to put it in. It just sits there about most of the way in, and when I try to push the rest it in, there's no noises and nothing grabbing it, just sort of a spring trying to push it back out to me.
Did someone forget to put something back when they repaired it? Because it was working just fine before. I've tried SMC and PRAM resets, nothing. Does this mean I have to make another trip to the Apple Store?

Try holding down the eject button while booting up the computer.
Once it has booted up fully try inserting a disc again.
If this doesn't resolve it, and you have tried an SMC reset, and the other steps outlined at http://support.apple.com/kb/HT2801 under the "drive doesn't accpet discs" sub-heading, then take it back to trhe dealer.
Cheers
Rod

Dvd disc drive problem

My disk drive was smashed during my travels home for the holidays and has a hard time taking a disc. The opening is slightly pushed in and there is a slight dent (smooshed in area)on the bottom of the laptop about an inch to an inch and a half from the edge. The disc's sound terrible and I stopped it but had a hard time getting disc out. Is there anyway to fix this inexpensively (college kid)? Where would I find a screwdriver to try and get the casing off to take a look at it? Thanks

If you take it to a macstore or any other servicepoint where they know how to work a macbook pro you can ask if they want to try and bend it back into proper working order, this should be enough to fix your issue.

Optical/Combo Drive Problem (firmware?)

I've got a 1.6/Core duo machine that used to read DVD (I installed Snow Leopard directly) but now only reads CD. If I insert a DVD there's a slight noise then out it comes again.
Does anyone know
1) whether I can reinstall the firmware for the drive (where do I get firmware from?); or,
2) what the system profiler entries for the combo drive should be, so that I see if everything's there/anything's missing?
Thanks

Fine, if you won't listen to advice, there is nothing I or anyone else can do to help you. But remember this is a troubleshooting user to user forum. As such you'll primarily get the posts of people in a hospital ward. You will rarely get successful machines with no trouble at all. It is a survey of the lemons. Opinions like "These drives are junk" are based purely on hearsay. Instead of pasting opinions, let's deal with the facts, and try and find out what really is going on that is wrong. You may have gotten a bad optical drive, but we need to eliminate causes that could elicit the same symptoms first before saying there is no doubt this is the case. Have you replaced the PRAM battery or not in the last 4 years?

Optical Disc Drive Problems

Similar Messages

Maybe you are looking for