Optical drive scratching new dvd's

I bought my macbook (black) back in June while on vacation and was able to watch a dvd on it in the airport on the way home. When I got home and watched another dvd I noticed it was scratched after watching it. I wasn't sure if it was already scratched or not, so I put in a new dvd and the macbook scratched it to the point it wasn't able to be read anymore. I took it in and they replaced the drive. Since then I have had another two disks get scratched, both of them new. I took it back in and had the drive replaced yet again. I just started watching another new movie and I heard a funny noise so I ejected the dvd. Again it was scratching the disk. I don't understand why this is happening. Any suggestions? (Yes I know I am a slow learner, but I keep hoping that a product this expensive won't eat dvd's.)
I don't know how many times apple is willing to replace an optical drive. Like I said, this is the third drive I am on. I have had my computer in the shop more than I have been able to use it!
black macbook Mac OS X (10.4.8) 2 GHz intel core duo, 512 MB 667 MHz DDR2 SDRAM
Windows XP

I have heard that moving the laptop will make the scratching worse. I could accept that as the cause if I was actually moving the computer when it scratches the disks, but that has not been the case when mine have been scratched. I don't understand why it scratches in the first place. Cars have cd and dvd players in them all the time and they don't seem to have those problems.

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Optical Drive Scratching my DVD on the right side

My DVD drive on my MacBook Pro 13.3 Mid 2010 model is catching on the right hand side as I insert a disk. This is putting a slight scratch on the right hand side of the disc that is inserted.
How can I fix this?
Chad Agler

good news is a new Superdrive (internal) made by Panasonic only costs $40
You could watch an Ifixit.com video on replacing the Superdrive, ...its very easy, however I used to fix laptops, so my 'easy' maybe someone elses "hard".
In any respect, at worst, you could buy the Superdrive new on ebay or OWC and have a computer repair place install it for , who knows, somewhere around $40, $50
FIx it yourself depends on a LOT on what your skills are in such things. Of which I know nothing about that specifically.
In laptop parts replacement on a scale of 1 to 10, its about a 2 or a 3 (easy).
check you dont have something metal hanging in the loading bay of the superdrive, that felt lining you see. DONT stick anything inside, but just see if you see some foreign debris there scratching same.
otherwise the loader or internal tray of the superdrive is scratching your DVDs / disks.

Can I use my old mac mini (G4) as an optical drive with new mac mini late 2014?

Can I use my old mac mini (G4 Tiger) as an optical drive with new mac mini, late 2014?

I think so
DVD or CD sharing: Using Remote Disc - Apple Support
You should also be able to connect the two via FireWire using a FW 400 cable plugged into the old Mini, thne a FR 400 femial to FW 880 adopter plugging into a FW to Thunderbolt adopter
How to use and troubleshoot FireWire target disk mode - Apple Support

Optical Drive not burning DVD's

I keep posting a similar discussion but nothing is working. I have this ASUS optical drive for burning DVDs. I was told it doesn't need to be installed because you only need to install it if it's windows. I've tried burning through the disc utility and through creating a new file and clicking burn "so and so" to a disc. After the burning is completed and I try putting it in a DVD player, it says "Unknown Disc" so I'm doing something wrong along the way.
The ASUS optical drive is Mac compatiable so that shouldn't be the problem.

Do you get this error message with all current burn attempts, or simply with your most recent project?
If not, a PRAM reset has been known to be helpful.
Shut down the computer.
Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Immediately press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.Continue holding the keys down until the computer restarts, and you hear the startup sound for the second time.
Release the keys.

Optical drive scratching media

My optical drive scratches anything put into it....I'm about to have it replaced under Applecare, but one of my CDs won't even play now....Anyone else had this problem and should I be making a claim?

eww - if you were smarter you'd have considered the possibility that I use CDs in more than one player...and don't check my CDs every time I use them. Only after several months did I check one CD to find the abrasions and put it down to using in an old CD player. It was only when I looked at a CD Rom did I realise the problem was caused by the MBP...by then a lot of CDs had been affected.
Check the facts before you make sweeping statements or don't post.

New iMac ~ optical drive really heats dvd media - normal?

Brand new iMac and DVDs come out of the drive very hot. Is this "normal" for an iMac? If this is normal, as in not indicating a potential hardware issue, then wouldn't this kind of heat at minimum degrade my media, if not immediately, then over time?
I am not finding many complaints about this via Google, so am wondering whether it is specific to my machine as opposed to the model itself. I am very concerned as years ago I bought an iMac which got downright smokey. Fortunately, Apple Store let me switch it out to another model as I had owned it less than two months. I thought Apple had resolved internal heat issues in the iMac. Don't want to go to a "too-hot" internal temp issue again; can't count on being saved by a machine switch later. If heating of dvd media is not known to be problematic of current Intel iMacs, am thinking I should try to get an exchange before short return period expires.
If this isn't correct forum for my question, please let me know and I'll repost. Thanks.

FWIW, to close out my query, the question has not been explicitly answered, but close enough. I returned the iMac to local Apple Store, well within the 14-day return period. I didn't want an exchange; I wanted a flat return and refund. After taking the iMac off to check for problems on the optical drive (which would determine whether I would have to pay the 10% open-box fee), the salesclerk soon returned to say I would not have to pay the fee. They also refunded the cost of the add-on ram I had them install at purchase (which he noted they don't usually do). A good-will gesture, I suppose. Works for me! Relieved to be getting a full refund, I didn't ask what they did or did not find wrong. While I haven't had success with either of my iMac buys, I can say the local Apple Store always does right by me.

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I just noticed with my new 24" iMac (it's a replacement, first one had a faulty screen) - the optical drive is an "OPTIARC DVD RW AD-5630A" - the first iMac had a Masushita one.
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Hi,
I had the problem in an old IMAC G3 just yesterday. After much experimentation I found the answer that is not written in any literature from Apple that I could find. Next to the reset key on the Apple G3 is another button that has no specific literature on and I pressed this key while starting the computer. I came to the firmware that gave me a choice between shutdown and start IMac. I said to myself, "I wonder if there is a command that would reject the DVD. I typed Eject, and it didn't recognize the command, I typed Eject DVD, and it didn't recognize the command, and then I typed, EJECT CD, and the stupid restore disk that didn't would with the system and there was nothing else I could do, came out and I immediately chucked in the garbage.
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Optical drive cannot read DVD-RW after burning?

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I can view the same disk/photos on my old L300
There are any number of special so-called packet writing programs which create discs readable only by the same program. If you use the built-in DVD burning for Windows Vista (especially with Mastered format), that problem would not occur.
Burn a CD or DVD
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-Jerry

Drive Scratches CD/DVD

I've had my Macbook Pro for not even 3 months and I am having issues with the slot loading drive scratching my cds/dvds. Even when I watch a movie, I barely even move my laptop and I hear the sound everyone wishes they didn't hear. Is there anything I can do to stop this. I mean honestly, the last laptop I had never did anything like this. Thank you.

*DON'T move your MBP when a disc is spinning in the optical drive.* At the high spin rates that discs reach while playing, they acquire a lot of gyroscopic inertia that tries to keep them spinning in exactly the same plane when the machine shifts, causing them to scrape against the inside of the drive casing or other parts above or below the spinning disc.
If your discs are being scratched even when the machine isn't moved at all, then you have a hardware problem that needs repair.
Message was edited by: eww

External optical drive with new imac 27"

Does anyone know if the Apple external optical drive will work with the new (skinny) iMac 27" computer? I didn't see that listed as a supported device on the Apple site, only laptops. Seems like it should, but then again, maybe it doesn't.

Yes look at the System Requirement at > Apple USB SuperDrive - Apple Store (U.S.)
Although personally I'd go for a Tray Loading External Optical Drive over any USB SuperDrive, because they are faster and more reliable.
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Other good choice's include the > OWC Optical Drive Solutions and the > LaCie - LightScribe
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I agree with that, I had a similar issue with my dvd burner. When I would try to burn data off to a dvd, the burn session would automatically fail in both Disk Utility and Toast Titanium. I ran my CD lens cleaner via itunes 2-3 times and I'm now able to burn stuff off to DVD.
Message was edited by: FuzzyBlackBook

Optical Drive reads some DVD's, but also ejects some - help

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I've had similar problems with my original MBP early 2006's DVD drive, but a good squirt of compressed air in the slot seems to consistently fix the problem. A lot of dust here in AZ where I live
Hope that's all it is...-Karen-

New DVD drive not recognized on my Satellite Pro 4600

Hi all,
I have recently bought a brand new NEC ND-6650 DVD writer.
This drive is NOT recognized by my Satellite Pro 4600, at all - neither Windows 2000 nor in the BIOS (v 2.60). Bios updates higher than version 2.60 are not provided.
Does this mean I can forget about using the new writer in my old notebook?
Thanks and best regards,
Nils

Hi Nils,
I suspect that your new drive may be not be compatible with your notebook. As with all optical drives your new drive will be configured as either Slave or Master (or possible cable select), and this configuration must match your notebook.
Usually your hard drive will be configured as Master on IDE channel 0 with your optical drive being the slave device on the same channel. However, you may find that your optical drive is configured as Master on IDE channel 1.
Normally the setting is pre-configured by the manufacturer so you will need to check both the conficuration of your new drive and the configuration of your original drive to make sure that they are the same.
regards,

Do you also buy optical drive with any new Mac?

I have a 2011 MBP, which came with a DVD drive. I also have a new Mac Mini, which has no optical drive. New Macbooks don't have optical drives either. For those buying a new Mac that doesn't have any optical drive, do you also buy a USB enabled optical drive?
I still need to install software from CDs/DVDs (Adobe related, Office Mac, tutorials shipped via CD) since there is still software only available in a box. My next Macbook won't have a DVD drive. I'm trying to decide if I'll have to buy an optical drive or not. I'd like to know what others in this situation are doing.

In reality, they are not that expensive.
http://store.apple.com/us/product/MD564ZM/A/apple-usb-superdrive

CD-DVD ( Optical Drives ) Common Problems and Solutions

CD/DVD Common Problems…
Dear friends, I have noticed that many laptop users suffering from some common problems. cd/dvd ( Optical Drive ) problems are one of them.. so here I am trying to collect and make available solutions related to cd/dvd drives . Almost all solutions are already advised in previous posts but these are all are in one post. We all are here for sharing problems and solutions. I always appreciate all corrections and additions. In first look optical drive problems seems like hardware problem. These problems have hardware/software both possibility so I request to administrator, to make available this post in both ( hardware – software ) sections. I put only solution links to save forum’s valuable space.
CD-DVD drive called an OPTICAL DRIVE.
CD-DVD discs called A MEDIA
There are 2 possibilities for optical drives problems.
Widows based problems
Hardware based problems
First here are windows based few common problems
All windows based solutions are from Microsoft Corporation.
Your CD drive or DVD drive is missing or is not recognized by Windows or other programs - Windows XP...
Symptom:Your CD drive or DVD drive is missing or not recognized by Windows or other programs, so you cannot play or access a CD or DVD
The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows V...
Symptom : You upgrade a computer to Windows Vista or install Windows Vista Service Pack 1 or you install or uninstall applications that have a CD/DVD filter driver.
When you restart the computer, the CD drive or DVD drive no longer works as expected
Your CD or DVD drive cannot read or write media
Symptoms : Your CD or DVD Drive does not read or write and is shown as disabled
The media in your CD or DVD drive cannot be read
The media cannot be written to by your CD or DVD drive
You receive one of the following errors:
A class specific or device specific driver is missing or corrupt
A CD or DVD drive cannot be found or is not connected
The CD or DVD drive is experiencing a problem that prevents it from working properly
The CD or DVD drive is not accessible via an assigned drive letter
How to troubleshoot common problems that occur when a Windows XP-based computer cannot read a CD or ...
Symptoms:
The disc label does not appear in Windows Explorer.
The contents of the disc do not appear in Windows Explorer.
When you insert the disc in the drive or when your computer tries to read the disc,the computer stops responding.
You cannot eject the disc from the drive.
The computer takes a long time to read the disc.
CD drive or DVD drive errors may cause unexpected program crash in Windows XP
Symptom : Error
"Program_name has caused and error and must be closed. We apologize for the inconvenience. If you were in the middle of something, the information you were working on might be lost. Please tell Microsoft about this problem. We have created an error report that you can send to help us improve rogram_name. We will treat this report as confidential and anonymous. To see what data this error report contains, click here."
You cannot write to a DVD-RAM disc that is in a DVD-RAM/CD-RW combination drive
Symptom : "The disc in the drive is not a writable CD or it is full. Please insert a blank, writable CD into drive D:\, or insert a disc with enough free space to hold all the files you have selected for writing to CD. "
DVD-RW Drive Appears in My Computer as a DVD-R Drive
Symptom : "If your computer has a DVD-RW (digital video disc rewritable) optical drive, the DVD-RW icon may not appear in My Computer. Instead, your DVD-RW optical drive may appear as a DVD-R (digital video disc recordable) icon."
Windows XP does not recognize a DVD-RW disc
Symptom : When you insert a DVD-RW disc into the DVD drive of a Microsoft Windows XP-based computer, Windows XP does not recognize the disc. For example, you do not see any files on the disc.
You may also experience this problem with DVD-RW discs that have been formatted as VD-VR. Some consumer DVD recorders use the DVD-VR format.
CD-R drive or CD-RW drive is not recognized as a recordable device
Symptom : When you try to burn data to a CD-R or a CD-RW, you do not have the option to send data to the CD drive.
When you view the properties of the CD-R drive or the CD-RW drive, you notice that the Recording tab is not displayed in the CD Drive (drive_letter: ) Properties dialog box, where drive_letter is the letter of the CD-R drive or CD-RW drive.
Note To view the CD Drive (drive_letter: ) Properties dialog box, click Start, click My Computer, right-click the CD drive that you want, and then click Properties.
Additionally, you may receive the following error message:
There is no disc in the drive. Please insert a writable CD into drive.
CD-ROM Drive May Not Be Able to Read a UDF-Formatted Disc in Windows XP
Symptom : Your computer cannot read some or all files on CDs or DVDs that were recorded through the use of the Optical Storage Technology Association (OSTA) Universal Disk Format (UDF) file system standard. Symptoms may include:
The disc is not recognized at all and shows up as empty.
Error messages such as "The file or directory is corrupt and unreadable" appear when you try to access files in Windows Explorer.
Some portions of a DVD-video may not function correctly
How to troubleshoot issues that occur when you write data to a CD-R or CD-RW optical disc in Windows...
Symptoms :issues that occur if you write data to CD-R and CD-RW optical discs and how to troubleshoot issues with CD-R and CD-RW drives.
These are most common issues related to optical drivers.
Tomorrow will try to explain hardware possibilities.
All friends suggestions and correction are highly advisable..

I upgraded to W7 and everything works fine except two things.
I followed the
http://h30434.www3.hp.com/t5/Operating-systems-and-software/Windows7-Upgrade-Guide-for-dv6000-dv9000...
process and still have the problem DVD not under device manager
DVD spins when booting but after W7 splash screen no longer functions, it did work prior to upgrade.
I have seen many listed problems but no solution. my device is a TS-L632N and based on the most recent drivers i can find still not working. I looked in the registry and it is not listed under cdrom or
{4D36E965-E325-11CE-BFC1-08002BE10318}
there are no upper or lower filters

Optical drive scratching new dvd's

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